Krystal Grand Punta Cancun

De todo incluido no tiene nada

Ubicación.

Solo tiene 3 restaurantes. Todos cierran a las 23:00 hrs. Sin vida nocturna. Lobby siempre oscuro y sin barman. En la tarde no hay donde tomar un café o comer algo dulce. NO hay restaurant buffet. Compré plan todo incluido y fue una pesadilla y perdida de dinero. A cada rato me preguntan de qué habitación soy y tengo que firmar vouchers por cada consumo. Es realmente molesto. El aseo de la habitación es minimo, solo hacen la cama pero no recogen ni doblan la ropa. La explicación del concierge es que no pueden tocar la ropa para no exponer a los huéspedes a alergias.....

Mehh - I would not stay here again

The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.

We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.