Los precios son en Peso argentino.

Krystal Cancun

7,9
Bueno

Basado en 5.415 comentarios
 
Paseo Kukulcan Lote 9, 77500 Cancún, Quintana Roo, México
  +52 998 848 9800
Krystal Cancun - Cancún, Quintana Roo, México
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Cancelon $ 3248
TripAdvisor $ 3306
Prestigia $ 3957
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Opiniones

valoración de viajeros

224
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Ver opiniones que mencionan

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  • bueno
    feb. 2018
    8,0

    Las toallas no sustituye a veces

  • bueno
    may. 2017
    6,5

    Beautiful beach not beautiful hotel

    The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.

    The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.

  • bueno
    jul. 2016
    8,0

    Great location

    The location was very convenient! 5 minute walk to a market and the clubs and restaurants are just steps away!

    We paid for an ocean view room and we got something in the 1st floor and when you look out your window all you see are cabanas and people. Luckily we brought it up to their attention and they gave us something better BUT not until the next day. In my opinion, the rooms on the bottom floor, although technically facing the ocean, shouldnt be given to guest as "oceanview" seeing as you CANT see the ocean.

  • mediocre
    jun. 2016
    4,0

    Right on beach!

    Very very old dated room! I should have know while standing at the desk listening to all the complaints of other guests that this was a poor place to stay!

  • excelente
    may. 2016
    10,0

    Enjoyed Immensely

    Location, Location, Location! Loved the waterfront, the view, the service. Hugo, our bartender was friendly & made the tastiest mojito! I would recommend Krystal to fam & friends. Thumbs up!!!!

  • aceptable
    abr. 2016
    6,0

    Shower is not working. Mirror is dirty, tissue holder has rust and not safe if it cut off your skin, resort must also work on its furnitures because the location is great but furnitures are old. Hallway must have carpet so whenever other guests are asleep it wouldn't bother them when someone is walking from the hallway especially kids who is running and playing around.

  • bueno
    abr. 2016
    8,0

    Good first night in Cancun

    The staff at the Krystal Cancun were fantastic. Very friendly, and helpful, willing to give advice on good local (not touristy) places to eat and visit. Great, easy self parking. The room we had was right on the beach, with a fantastic view of the ocean. The music at the bar was fantastic. Salsa, cha cha cha, boogaloo. Great bar service and good drinks. Awesome location in the hotel zone. The beach was clean and beautiful, located in a very calm water area. We enjoyed a perfect first night in Cancun at this hotel.

    Our room was great, first floor, right on the beach. This posed a problem later on in the evening. There was a wedding right outside of our room on the beach, and the music from the reception was quite loud into the evening. We didn't mind this too much as we were very exhausted from traveling that evening and were able to fall asleep quickly, but for some, this may be a pain point. The bed in our room was also quite uncomfortable. Very firm, sort of like sleeping on a box spring only. The hot tub was being repaired and was not working when we arrived in the evening. The staff runs really slow with the check in/check out process. Be prepared to wait a while when you are arriving and leaving the hotel. There is only one main entrance to the hotel, so we had to walk quite a ways from where we parked our car to our room inside the hotel. We really didn't mind this, but again, it may be a pain point for some, that no one offered to help us with our bags. The pool area closed around 10:00 at night, but you can walk up and down the beach in the evenings. The bathroom in our room was dark, damp, and there was mold growing in corners in the shower. It was in much need of a thorough cleaning. Overall we had a good first night in Cancun at this hotel. Its location on the beach made up for our dislikes.

  • excelente
    feb. 2016
    10,0

    Ruido de clubes

  • mediocre
    nov. 2015
    4,0

    Just so so

    The beachfront was beautiful. Housekeeping personnel was hard working and kind.

    Had to change room because of wifi issue. No help given. Showe was broken. Walls very thin.

  • bueno
    nov. 2015
    7,4

    Hermoso complejo, no tan amable personal

    Nos encantó la playa del Krystal. La playa con vista frontal era absolutamente increíble. Cada tarde mi amigo y íbamos a tumbarnos en la playa, y cada día había hombres con deliciosas bebidas de coco a precios muy buenos. Sin duda lo disfrutamos. Las piscinas también eran muy bien diseñadas y eran perfectas, con el frente de la playa.

    No nos gustó el personal que era extremadamente grosero por teléfono y me dijeron que mi amigo y yo éramos mentirosos. Llamaban la habitación afirmando que mi amigo y yo estuvimos con chicas en su habitación, cuando en realidad todos somos amigos y habíamos planeado el viaje juntos. No tienes que amenazarnos con echarnos. Mi amigo y yo teníamos muñequeras a ser en el complejo. Eso fue completamente innecesario.

  • excelente
    mar. 2015
    9,4

    La vista era increíble! El personal era muy agradable y no tuvimos problemas cuando pedimos una habitación diferente.

    El ruido proveniente de la puerta de al lado, pero nos quedamos allí durante las vacaciones de primavera, así que puede que sea más ruidoso.

  • malo
    dic. 2014
    2,0

    Asqueroso, la peor experiencia en Cancún hasta aho

    Nada una auténtica pocilga

    Todo. Hacer estallar esta basura tan pronto como sea posible

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Acerca del hotel

Detalles

Krystal Cancun se encuentra en Zona de hoteles (Cancún), a apenas 15 minutos en coche de Plaza la Isla y Ruinas El Rey. Tendrás centro de negocios, periódicos gratuitos en el vestíbulo y servicio de tintorería a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.

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Servicios

Estacionamiento
Traslado al aeropuerto
Wifi gratis
Piscina
Admite mascotas
Spa

7,9 Bueno

Basado en 5.415 comentarios

9,2

Ubicación

9,0

Playa

3,9

Comodidad

3,7

Limpieza

Información útil

  • Bonitas vistas

Check-in

15:00

Check-out

12:00

Cancelación/prepago

Las políticas pueden variar según el tipo de habitación y proveedor.

Servicios

Gimnasio
Wifi gratis
Accesibilidad
Centro de negocios
Alquiler de autos
Internet
Cambio de divisas
Tienda de regalos
Servicios de lavandería/tintorería
Instalaciones para reuniones
Servicio de habitaciones
Spa
Bañera de hidromasaje
Pileta (descubierta)
Restaurante
Bar / sala de estar
Aire acondicionado
Recepción 24 horas
Caja de seguridad
Sauna
Estacionamiento gratuito
Parque infantil
Espacio de almacenamiento
Acceso a la playa
Terraza/patio
Ascensor
Masajes
Servicio de conserjería
Lavandería
Pileta (para niños)
Para no fumadores
Salón de belleza
Cafetería
Niñeras/servicio para niños (con cargos)
No se permiten mascotas
Vapor
Valet parking gratuito
Servicio de Bodas
Chimenea
Sala de juegos
TV por cable o vía satélite
Mesa de billar
Ropa de cama
Toallas

Ubicación

Sitios de interés populares

  • Forum Beach 165 m
  • Playa Caracol 310 m
  • Delphinus Dreams 0,4 km
  • Playa Chac Mool 0,8 km
  • Cancun Golf Club at Pok Ta Pok 1,7 km
  • Playa Tortugas 2,5 km

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