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Alquiler económico de autos en Aeropuerto Roma-Fiumicino
| Económico | $ 858/día |
| Compacto | $ 1034/día |
| Mediano | $ 1598/día |
| Estándar | $ 1841/día |
| Grande | $ 2228/día |
| SUV | $ 1328/día |
| Mini | $ 789/día |
| Superior | $ 3422/día |
| Van | $ 1383/día |
| Lujo | $ 2716/día |
| Convertible | $ 2118/día |
2 Adultos,
2 Valijas
4 Adultos,
2 Valijas
5 Adultos,
3 Valijas
5 Adultos,
3 Valijas
5 Adultos,
2 Valijas
2 Adultos,
2 Valijas
2 Adultos,
2 Valijas
5 Adultos,
5 Valijas
4 Adultos,
2 Valijas
5 Adultos,
5 Valijas
2 Adultos,
2 Valijas
Las mejores tarifas encontradas por usuarios de KAYAK en las últimas 24 horas.
Opiniones y directorio de autos de alquiler en Aeropuerto Roma-Fiumicino
Posición n.º 1
Hertz
Mejor calificado
9,0 Excelente (2 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Hertz opiniones
Puntos de alquiler
Hertz
Puntos de alquiler en Aeropuerto Roma-Fiumicino
L. Da Vinci Ap
+39 066 501 1553
Las Hertz opiniones
Opiniones sobre Hertz en Aeropuerto Roma-Fiumicino
Posición n.º 2
Dollar
8,8 Excelente (10 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Dollar opiniones
Puntos de alquiler
Dollar
Puntos de alquiler en Aeropuerto Roma-Fiumicino
L. Da Vinci Ap
+39 066 501 1553
Las Dollar opiniones
Opiniones sobre Dollar en Aeropuerto Roma-Fiumicino
Opiniones recientes
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- Neutrales
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10,0
I will go back to the same place and get a car
Ventajas: Car was new and clean. Good people .next time I will go and rental a car there excelente.10
Desventajas: The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.
opinión proveniente de
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6,8
Great car--ridiculous pickup and dropoff
Ventajas: Fantastic car. Comfortable and drove well. New too.
Desventajas: Having to wait 2 hours in Rome to check-in with our reservation. A line ordering system that did not make any sense (draw a number for two other companies but not Dollar). Then, stand around because there was only standing room only. Really not efficient.
opinión proveniente de
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10,0
Ventajas: Car was virtually new and great for our vacation.
Desventajas: Wished for an explanation of some simple things -- how to buy gas or turn on the A/C.
opinión proveniente de
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5,2
Chaos at pick-up
Ventajas: Great little car (Fiat Panda) to drive through narrow Tuscan city streets.
Desventajas: Pick-up was chaos: We had booked the car at Dollar, but no Dollar was to be found at the pick-up in the airport in Rome (we were not aware that Dollar was a Hertz company, nor were we informed). The queue to pick up the car was very long, and it took approx. 1.5 hours before it was our turn. Overall, a very poor car pick-up experience.
opinión proveniente de
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10,0
I will go back to the same place and get a car
Ventajas: Car was new and clean. Good people .next time I will go and rental a car there excelente.10
Desventajas: The they close the rental office they should be open 24/7 or maybe they are open 24/7 but this was my first time in Europe.
opinión proveniente de
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10,0
Ventajas: Car was virtually new and great for our vacation.
Desventajas: Wished for an explanation of some simple things -- how to buy gas or turn on the A/C.
opinión proveniente de
Posición n.º 3
LOCAUTO
8,5 Excelente (3 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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LOCAUTO opiniones
Puntos de alquiler
LOCAUTO
Puntos de alquiler en Aeropuerto Roma-Fiumicino
c/o multipiano B- A. Leonardo da Vinci
06/65953615
Las LOCAUTO opiniones
Opiniones sobre LOCAUTO en Aeropuerto Roma-Fiumicino
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Posición n.º 4
Europcar
8,0 Excelente (13 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Europcar opiniones
Puntos de alquiler
Europcar
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Leonardo Da Vinci Apt
+39 066 576 1211
Las Europcar opiniones
Opiniones sobre Europcar en Aeropuerto Roma-Fiumicino
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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5,6
Desventajas: Slow service, crappy customer service, Not a great value
opinión proveniente de
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9,2
Ventajas: Quick service, New car.
Desventajas: I asked to change to a smaller car but was told there is none.
opinión proveniente de
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8,0
Need more directions
Ventajas: Reasonable price and clean
Desventajas: We had a hard time finding the buttons for lowering the windows and turning in the A/C
opinión proveniente de
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10,0
Excellent value
Ventajas: The service was fast and car was ready when we landed in Rome. The car was equipped with a USB port so I could use my maps app without draining my phones battery plus we could listen to my music playlist through the cars radio. The price was excellent, return was just as convenient as pick up. Would definitely rent from Europcar in the future.
opinión proveniente de
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3,2
Desventajas: There was a long wait at the counter when I picked up the car-- an hour and a half. And when I returned it, the agent s pronounced a scratch on the front bumper-which I could barely see, and said I had to pay for it,
opinión proveniente de
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8,0
Ventajas: Drop off option
Desventajas: Cleanliness
opinión proveniente de
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9,2
Ventajas: Quick service, New car.
Desventajas: I asked to change to a smaller car but was told there is none.
opinión proveniente de
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10,0
Excellent value
Ventajas: The service was fast and car was ready when we landed in Rome. The car was equipped with a USB port so I could use my maps app without draining my phones battery plus we could listen to my music playlist through the cars radio. The price was excellent, return was just as convenient as pick up. Would definitely rent from Europcar in the future.
opinión proveniente de
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5,6
Desventajas: Slow service, crappy customer service, Not a great value
opinión proveniente de
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3,2
Desventajas: There was a long wait at the counter when I picked up the car-- an hour and a half. And when I returned it, the agent s pronounced a scratch on the front bumper-which I could barely see, and said I had to pay for it,
opinión proveniente de
Posición n.º 5
Budget
7,0 Bueno (17 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Roma Fiumicino Aeroporto
Las Budget opiniones
Opiniones sobre Budget en Aeropuerto Roma-Fiumicino
Opiniones recientes
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- Neutrales
- Negativas
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9,2
Ventajas: Although the first car received did not have a GPS, as requested, we were given an upgrade to compensate for the lost time switching cars.
Desventajas: Return location was difficult to find with a GPS.........it would have been a nightmare without a GPS!
opinión proveniente de
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4,8
Felt robbed
Ventajas: The car was good. The customer support lady was great and she gave us a refund on the mistakes they made with us.
Desventajas: The desk clerk, we was not clear and was no willing to explain why we did not get what we reserved. They did not accept debit card because it is Electron. They wanted 2 credit cards to complete the contract. They didn't accept the Allianz car insurance and we had to pay extra for their own insurance. They gave us a smaller category and kept the same rate. The Said their fuel was cheaper and it wasn't. Will go with a different company next time.
opinión proveniente de
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2,0
Unorganized and unsafe
Ventajas: Nothing
Desventajas: Took almost 2 hours to get the car only to find it had a flat tire. Took another half hour to swap for another car, but also had a leaky tire that we didn't find out about until we left. Had to keep putting air in it. Took over an hour to drop off the car at the end of the trip because the paperwork was a mess. Will complain to budget.
opinión proveniente de
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10,0
Brand new car
Ventajas: Everything was perfect Everybody was very polite
Desventajas: N/a
opinión proveniente de
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5,2
Do Not Use Budget Rental in Rome!
Ventajas: The vehicle was clean, comfortable and large enough for our bags +5 people.
Desventajas: The individual I meet when picking up my car from the Budget Rental Car in Rome was dishonest, deceitful, and offensive.When I arrived it was as if I hadn't booked my vehicle already online and was told my car I already booked wasn't available, the price would be $800+ more and that I was required to upgrade my insurance. After 2.5 hours of being lied to, waiting, and 6x different quotes I was finally presented with the closest car to my booking and price I had already confirmed online.
opinión proveniente de
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7,6
Good experience, although there was a little confu
Ventajas: Drop off was extremely efficient and I got a good price on the car
Desventajas: They tried to upsell me, then they sent me to the wrong car and I had to switch cars. They also charged me about 50 euros to refill the half tank of gas, which seems a little high to me. But overall a good experience.
opinión proveniente de
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5,2
pushy insurance additions
Desventajas: The woman at the desk in the Rome airport insisted I added on insurance. I said no several times. She then proceeded to add on just a "little insurance" that wound us costing me an extra $150 euros. I did not even realize until drove out of the lot!
opinión proveniente de
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2,0
Desventajas: They didn't have the car i requested and didn't have an appropriately sized replacement.
opinión proveniente de
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4,0
Too many surprises!
Ventajas: Nice car. Return process was efficient
Desventajas: Waited in line a long time! Had to pay extras Kayak did not quote me! Cost me an extra $100! Walked into the rental car area and my car wasn't there. I had to track someone down and was finally given a different car!
opinión proveniente de
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9,2
Ventajas: Although the first car received did not have a GPS, as requested, we were given an upgrade to compensate for the lost time switching cars.
Desventajas: Return location was difficult to find with a GPS.........it would have been a nightmare without a GPS!
opinión proveniente de
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10,0
Brand new car
Ventajas: Everything was perfect Everybody was very polite
Desventajas: N/a
opinión proveniente de
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4,8
Felt robbed
Ventajas: The car was good. The customer support lady was great and she gave us a refund on the mistakes they made with us.
Desventajas: The desk clerk, we was not clear and was no willing to explain why we did not get what we reserved. They did not accept debit card because it is Electron. They wanted 2 credit cards to complete the contract. They didn't accept the Allianz car insurance and we had to pay extra for their own insurance. They gave us a smaller category and kept the same rate. The Said their fuel was cheaper and it wasn't. Will go with a different company next time.
opinión proveniente de
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2,0
Unorganized and unsafe
Ventajas: Nothing
Desventajas: Took almost 2 hours to get the car only to find it had a flat tire. Took another half hour to swap for another car, but also had a leaky tire that we didn't find out about until we left. Had to keep putting air in it. Took over an hour to drop off the car at the end of the trip because the paperwork was a mess. Will complain to budget.
opinión proveniente de
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5,2
Do Not Use Budget Rental in Rome!
Ventajas: The vehicle was clean, comfortable and large enough for our bags +5 people.
Desventajas: The individual I meet when picking up my car from the Budget Rental Car in Rome was dishonest, deceitful, and offensive.When I arrived it was as if I hadn't booked my vehicle already online and was told my car I already booked wasn't available, the price would be $800+ more and that I was required to upgrade my insurance. After 2.5 hours of being lied to, waiting, and 6x different quotes I was finally presented with the closest car to my booking and price I had already confirmed online.
opinión proveniente de
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5,2
pushy insurance additions
Desventajas: The woman at the desk in the Rome airport insisted I added on insurance. I said no several times. She then proceeded to add on just a "little insurance" that wound us costing me an extra $150 euros. I did not even realize until drove out of the lot!
opinión proveniente de
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2,0
Desventajas: They didn't have the car i requested and didn't have an appropriately sized replacement.
opinión proveniente de
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4,0
Too many surprises!
Ventajas: Nice car. Return process was efficient
Desventajas: Waited in line a long time! Had to pay extras Kayak did not quote me! Cost me an extra $100! Walked into the rental car area and my car wasn't there. I had to track someone down and was finally given a different car!
opinión proveniente de
Posición n.º 6
Avis
6,3 Bueno (16 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Via Aeroporto Di Fiumicino 320
+39 066 501 1531
Las Avis opiniones
Opiniones sobre Avis en Aeropuerto Roma-Fiumicino
Opiniones recientes
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4,0
Desventajas: The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.
opinión proveniente de
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4,0
Ventajas: Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ? Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full ! Drop off charges ? 60€ 5€ to get someone to fill it up ??
Desventajas: Everything !!!!! Worst experience ever ! Scam scheme !! They literally scam all tourists ! From Prepaid Gaz to Dropoff Thank You Avis You Rock
opinión proveniente de
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10,0
Ventajas: The staff was very friendly & drop off couldn’t be easier
Desventajas: Don’t have anything in my mind actually
opinión proveniente de
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2,0
Prices and options totally inconsistant
Ventajas: Location for pick up and drop off are well plced
Desventajas: Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local options
opinión proveniente de
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2,0
Totally different car
Desventajas: Was supposed to get a Luxury SUV (Q5 or similar) - was offered a renault clio
opinión proveniente de
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6,4
Desventajas: Very pushy on a upgrade. They kept trying to upgrade me to the car I had already booked. They do not honor the price.
opinión proveniente de
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5,2
Bad experience picking up car in Rome
Desventajas: Booked a luxury car for 2 days. Didn't have the car we ordered, took 2+ hours to get out of Avis with a mediocre car. Will use Hertz in future
opinión proveniente de
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7,6
Desventajas: Long line to rent car
opinión proveniente de
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4,8
Desventajas: Your site recommended an insurance with Alleaz, but they did not recognize it. We were asked to buy their insurance, which costed us near$400. I strongly demand Kayak to refund the cost of insurance($72) I bought from you. Eui
opinión proveniente de
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4,4
Ventajas: The car was bigger than I thought for the class size.
Desventajas: Waited for 30 minutes for the car after our paperwork was done. The agent piled on the extra fees and acted like they were all necessary. The insurance costs were half of the base rental price.
opinión proveniente de
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4,0
Desventajas: The service at Rome airport where we picked up the car was really, really bad. We had to wait 3hours to see an agent in order to get our car. Very crowded people yelling at the agents. And we lost nearly half day of our vacation waiting for a rental car. Very bad Avis needs to look into this.
opinión proveniente de
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4,0
Ventajas: Well i was hoping u ask this ! Thr Staff Cons people ! They lie about everything! I ended up paying €222 for a Fiat Panda for 24 hours ? Prepaid Gas is Scam ! U end up paying thr whole amount even if the car is still half full ! Drop off charges ? 60€ 5€ to get someone to fill it up ??
Desventajas: Everything !!!!! Worst experience ever ! Scam scheme !! They literally scam all tourists ! From Prepaid Gaz to Dropoff Thank You Avis You Rock
opinión proveniente de
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2,0
Prices and options totally inconsistant
Ventajas: Location for pick up and drop off are well plced
Desventajas: Prices for rentals were all over the place. The price Avis quotes on its selection page is well under the final price. Price was the highest of Hertz, Enterprise and all local options
opinión proveniente de
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2,0
Totally different car
Desventajas: Was supposed to get a Luxury SUV (Q5 or similar) - was offered a renault clio
opinión proveniente de
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6,4
Desventajas: Very pushy on a upgrade. They kept trying to upgrade me to the car I had already booked. They do not honor the price.
opinión proveniente de
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5,2
Bad experience picking up car in Rome
Desventajas: Booked a luxury car for 2 days. Didn't have the car we ordered, took 2+ hours to get out of Avis with a mediocre car. Will use Hertz in future
opinión proveniente de
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4,8
Desventajas: Your site recommended an insurance with Alleaz, but they did not recognize it. We were asked to buy their insurance, which costed us near$400. I strongly demand Kayak to refund the cost of insurance($72) I bought from you. Eui
opinión proveniente de
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4,4
Ventajas: The car was bigger than I thought for the class size.
Desventajas: Waited for 30 minutes for the car after our paperwork was done. The agent piled on the extra fees and acted like they were all necessary. The insurance costs were half of the base rental price.
opinión proveniente de
Posición n.º 7
Rhodium
4,0 Aceptable (5 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Rhodium opiniones
Puntos de alquiler
Rhodium
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Rome Fiumicino Airport
+39 066 504 8104
Las Rhodium opiniones
Opiniones sobre Rhodium en Aeropuerto Roma-Fiumicino
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Posición n.º 8
Ace
3,6 Regular (17 opiniones)
1 sucursal en Aeropuerto Roma-Fiumicino
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Ace opiniones
Puntos de alquiler
Ace
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Via Francesco Aurelio di Vella
+39 320 770 6717
Las Ace opiniones
Opiniones sobre Ace en Aeropuerto Roma-Fiumicino
Opiniones recientes
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6,4
Ventajas: Good value.
Desventajas: Very difficult to find this rental office--it was in a different building than all the others and instead of Ace was called Goldcar! They also put a huge deposit on my card, which better come off.
opinión proveniente de
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4,4
Desventajas: Pick up was extremely slow at the counter. I requested the $11 per day insurance rate offered in my initial package and was told it was not available, doubling the charge for insurance. Car pick up was poorly executed. GPS was given to me in incorrect language and was not charged. Request for review of any nicks prior to leaving was declined because I had "full insurance" Check in was very smooth upon return. I would like to request the insurance be billed at $11.00 per day and a refund for the balance.
opinión proveniente de
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2,0
Desventajas: Unable to rent the car as they insisted on adding heavy additional insurance charges. Not likely to ever use them again.
opinión proveniente de
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2,0
Terrible worst rental experience ever
Desventajas: The airport office didn't have my reservation They were rude and unhelpful They tried to charge me twice the amount quoted for a different car and then told me I had to wait for it for 3 additional hours in a non air condition garage with temperatures at 95 degrees plus. I had to pay 70 Eur to go to Rome by taxi and rented a car in Rome. Shame on this company it was disgraceful
opinión proveniente de
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2,0
Ventajas: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Desventajas: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
opinión proveniente de
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4,4
Desventajas: My reservation was not held for me so I needed to pay for a much larger and more expensive vehicle that I didn't need. Also, when I figured out that I needed to extend my rental reservation for another day, I had to make nearly 30 phone calls over 3 days just to get someone to pick up their phone and talk to me. Once the call was finally answered I was not helped at all and ended up paying a large late fee. I am unlikely to use Goldcar or Kayak again.
opinión proveniente de
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2,0
POOR PICK UP, DOES NOT LIVE UP TO THE SERVICE IT OFFERS
Desventajas: We reserved a car for 5 adults and 3 pieces of luggage. We ended up with a car that held 1 piece of luggage in the trunk,the rest had to go on the back seats,so that meant no one could sit in back. Also nightmare to find at airport,we where quoted one price of $426. for 20 days, we informed Ace that we would only need the car for 19 days,we ended up paying $493.99 somethings wrong with this picture. Giuliano
opinión proveniente de
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2,0
Wouldn't Rent to Us
Ventajas: Rudely turned us away because my hustand only has a U.S. license, not an inernational driving permit.
Desventajas: Everything.
opinión proveniente de
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2,0
Desventajas: Is not at the airport
opinión proveniente de
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2,0
NEVER AGAIN
Ventajas: I didn't t like the experience at all. I have been scammed by this company, and like me at least another 10 Americans that used kayak for the reservation. We where forced to buy extra insurance coverage for the car with the excuse of missing international driving license, and if you don't buyed it no car. On $ 120 dollars reservation, I had to pay almost another 200 euros for the car. On Easter holidays all the others companies where booked up and you bob t have other choice that accept the extras double cost of my rental car. I was flying stand by and the day I returned the car I was uneble to leave Italy for the fly conditions, so I had to book a new car for 1 extra day and I did with Sicily di Car and i wasn't t charged extra money for insurance or deposit on the full thank return. ALSO THERE ISN T A LAW IN ITALY FOR THE INTERNATIONAL DRIVING LICENCSE , they give me the car without any problem or extra charge. So I'm here now to ask you to solve this problem between you PRICE LINE AND ACE RENTAL CAR . Is my intention to report you this FRAUDOLENT car rental company, and I will also dispute the charge on my credit card. I am here for future explanations and waiting from you for news. Sincerely Luigi ghidetti
opinión proveniente de
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2,0
This company is Goldcar
Ventajas: I refused to rent from them after previous experience.
Desventajas: Goldcar were the worst company I have ever rented from. If I had realized Ace was just a front for them I would never have rented. Turned up and was informed I would have to pay €110 extra because I didn't have a International Drivers License. After my last experience renting with Goldcar I knew this wouldn't be the last hidden fee they would try to put on me. Stood in the queue for an hour and there was only five people in front of me. Left the desk within two minutes and hired a car from the Europe Car desk. I suggest that you book with a different provider and pay less in the long run than Ace/Goldcar's multiple add ons afterwards.
opinión proveniente de
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2,0
Scam
Ventajas: Absolutely nothing
Desventajas: First they are not ACE in Rome, they are Goldcar but no where is this indicated on kayak or rental papers. Second, they car I rented already had a warning light on but no manual to indicate what was the problem (or to even realize that was a warning light until pointed out by friend). Third I received an email after return stating they were charging nearly 500 Euros for unspecified damages. Nothing said (and nothing was said at all) at return indicated that this would be forthcoming or that there was a problem that I could have discussed in person at time of return. I have already started the process of contesting this including contacting a lawyer. I recommend that Kayak seriously contemplate discontinuing their association with this company or require them to be much more forthcoming about the information and stipulations that are imposed upon renters by this company.
opinión proveniente de
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6,4
Ventajas: Good value.
Desventajas: Very difficult to find this rental office--it was in a different building than all the others and instead of Ace was called Goldcar! They also put a huge deposit on my card, which better come off.
opinión proveniente de
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4,4
Desventajas: Pick up was extremely slow at the counter. I requested the $11 per day insurance rate offered in my initial package and was told it was not available, doubling the charge for insurance. Car pick up was poorly executed. GPS was given to me in incorrect language and was not charged. Request for review of any nicks prior to leaving was declined because I had "full insurance" Check in was very smooth upon return. I would like to request the insurance be billed at $11.00 per day and a refund for the balance.
opinión proveniente de
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2,0
Desventajas: Unable to rent the car as they insisted on adding heavy additional insurance charges. Not likely to ever use them again.
opinión proveniente de
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2,0
Terrible worst rental experience ever
Desventajas: The airport office didn't have my reservation They were rude and unhelpful They tried to charge me twice the amount quoted for a different car and then told me I had to wait for it for 3 additional hours in a non air condition garage with temperatures at 95 degrees plus. I had to pay 70 Eur to go to Rome by taxi and rented a car in Rome. Shame on this company it was disgraceful
opinión proveniente de
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2,0
Ventajas: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
Desventajas: They lied about requiring an international driver's license in an attempt to get additional insurance from me. None of the other agencies required that. Additionally, Ace Car Rental doesn't exist, they are a broker and don't disclose that clearly in their communications. I had to ask several people before finally finding an agency who had my reservation. It was a nightmare and I ended up canceling and renting from a different agency.
opinión proveniente de
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4,4
Desventajas: My reservation was not held for me so I needed to pay for a much larger and more expensive vehicle that I didn't need. Also, when I figured out that I needed to extend my rental reservation for another day, I had to make nearly 30 phone calls over 3 days just to get someone to pick up their phone and talk to me. Once the call was finally answered I was not helped at all and ended up paying a large late fee. I am unlikely to use Goldcar or Kayak again.
opinión proveniente de
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2,0
POOR PICK UP, DOES NOT LIVE UP TO THE SERVICE IT OFFERS
Desventajas: We reserved a car for 5 adults and 3 pieces of luggage. We ended up with a car that held 1 piece of luggage in the trunk,the rest had to go on the back seats,so that meant no one could sit in back. Also nightmare to find at airport,we where quoted one price of $426. for 20 days, we informed Ace that we would only need the car for 19 days,we ended up paying $493.99 somethings wrong with this picture. Giuliano
opinión proveniente de
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2,0
Wouldn't Rent to Us
Ventajas: Rudely turned us away because my hustand only has a U.S. license, not an inernational driving permit.
Desventajas: Everything.
opinión proveniente de
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2,0
Desventajas: Is not at the airport
opinión proveniente de
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2,0
NEVER AGAIN
Ventajas: I didn't t like the experience at all. I have been scammed by this company, and like me at least another 10 Americans that used kayak for the reservation. We where forced to buy extra insurance coverage for the car with the excuse of missing international driving license, and if you don't buyed it no car. On $ 120 dollars reservation, I had to pay almost another 200 euros for the car. On Easter holidays all the others companies where booked up and you bob t have other choice that accept the extras double cost of my rental car. I was flying stand by and the day I returned the car I was uneble to leave Italy for the fly conditions, so I had to book a new car for 1 extra day and I did with Sicily di Car and i wasn't t charged extra money for insurance or deposit on the full thank return. ALSO THERE ISN T A LAW IN ITALY FOR THE INTERNATIONAL DRIVING LICENCSE , they give me the car without any problem or extra charge. So I'm here now to ask you to solve this problem between you PRICE LINE AND ACE RENTAL CAR . Is my intention to report you this FRAUDOLENT car rental company, and I will also dispute the charge on my credit card. I am here for future explanations and waiting from you for news. Sincerely Luigi ghidetti
opinión proveniente de
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2,0
This company is Goldcar
Ventajas: I refused to rent from them after previous experience.
Desventajas: Goldcar were the worst company I have ever rented from. If I had realized Ace was just a front for them I would never have rented. Turned up and was informed I would have to pay €110 extra because I didn't have a International Drivers License. After my last experience renting with Goldcar I knew this wouldn't be the last hidden fee they would try to put on me. Stood in the queue for an hour and there was only five people in front of me. Left the desk within two minutes and hired a car from the Europe Car desk. I suggest that you book with a different provider and pay less in the long run than Ace/Goldcar's multiple add ons afterwards.
opinión proveniente de
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2,0
Scam
Ventajas: Absolutely nothing
Desventajas: First they are not ACE in Rome, they are Goldcar but no where is this indicated on kayak or rental papers. Second, they car I rented already had a warning light on but no manual to indicate what was the problem (or to even realize that was a warning light until pointed out by friend). Third I received an email after return stating they were charging nearly 500 Euros for unspecified damages. Nothing said (and nothing was said at all) at return indicated that this would be forthcoming or that there was a problem that I could have discussed in person at time of return. I have already started the process of contesting this including contacting a lawyer. I recommend that Kayak seriously contemplate discontinuing their association with this company or require them to be much more forthcoming about the information and stipulations that are imposed upon renters by this company.
opinión proveniente de
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Puntos de alquiler
Advantage
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Rome Fiumicino Intl Apt - Europcar Leonardo da Vinci Airport
+39 665 761 211
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Puntos de alquiler
Alamo
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Serviced By Enterprise
+39 066 595 3615
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Puntos de alquiler
Autoclick Rent A Car
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Via Portuense 2415/Ter
+39 064 522 6932
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Puntos de alquiler
AutoEurope
Puntos de alquiler en Aeropuerto Roma-Fiumicino
Europcar Leonardo Da Vinci *Ikc*
