Hotel De Anza

I reserved 2 rooms and when we arrived they only had 1 left, so my co-worker had to "walk" to another hotel at 11 pm.

The room was not clean, the phone did work...I can go on and on!

I love the location and the rooms are nice and comfortable.

heater not working and cold air leaking through window's We booked for our anniversary and expected the stay to be comfortable as always. We traveled about a hour plus for the stay and the weather was wet and cold so we just wanted to get into a warm room. We got into the room and it was freezing so they had a tech. come out to take a look, later discovered the issue couldn't be fixed and we had to switch rooms. My boyfriend proposed this night so everything did not go to plan with this stay.

The location in San Jose is pretty good, with a lot of interesting things to do and places to eat close by. The hotel is slightly dated, but it is clean, reasonably well maintained and offers most most amenities a business traveller could ask for, gym included. The card-key entrance system is great and the room service is good.

The wifi is truly terrible. One is unable to do anything online - email barely loads - forget news sites with large digital content or YouTube! No VOIP or WhatsApp calling is possible. This is really a deal breaker, and I cannot recommend the place on this fact alone. The food in the downstairs restaurant is only 'ok. The showers generally leak (I was in two different rooms), the road noise can be quite loud, there is a $7! fee for bottled water and the coffee machine's water dispensers are generally broken and very difficult to remove for refill(the two are related I imagine). The coffee machines also only work some of the time. The small annoyances can be easily forgiven, the internet connectivity cannot be.