Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Ventajas: Friendly staff, quick check out, and easy pick up and drop off.
opinión proveniente de
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7,2
Ventajas: Easy drop-off, manager was terrific -- very interested in my renting experience.
Desventajas: The employee who checked me in seemed like he had retired from years of successfully frustrating folks at the DMV. Several people were waiting for cars, with the employee working solo. This is not the employee's fault if staffing was a bit light. That said, the employee did not let the line increase his/her work tempo -- no sense of urgency whatsoever. Fortunately, the longer-than-anticipated wait could have been avoided. I want to see employees working hard, perhaps even acknowledging that they know the line is long and they will do their best to get to us as soon as possible. When there is no attempt to work at a more rapid pace so that customers can minimize their wait time, it is disheartening and quite frustrating. Rental vehicle was very clean inside. The only nitnoid thing I'd mention is that the external mirrors were laden with water spots, which reduced their utility.
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4,4
Ventajas: the customer service agent at the counter in San Josr was great!
Desventajas: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
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10,0
Ventajas: Simple easy process
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10,0
Ventajas: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
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10,0
Ventajas: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Desventajas: This was one of the best car rental experiences I’ve ever had.
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8,8
Desventajas: The car almost got over heated when driving up a hill
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10,0
Desventajas: Did not receive my receipt at end of trip
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5,6
Desventajas: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
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10,0
Ventajas: Super easy! Great Car Nice staff
Desventajas: One of the self serve kiosks couldn’t read cards
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6,8
Desventajas: Pricing was misrepresented on the site and through partner sites. When booking it said unlimited mileage, but a daily unlimited mileage fee was added at the counter and by then there were no other rental options. In effect, the overall price was nearly double what was estimated.
opinión proveniente de
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3,2
Ventajas: horribly slow staff. unclean/dirty car
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10,0
Ventajas: Friendly staff, quick check out, and easy pick up and drop off.
opinión proveniente de
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10,0
Ventajas: Simple easy process
opinión proveniente de
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10,0
Ventajas: Rented an intermediate SUV for a trip to Yosemite. Easy pick up. Car had Apple Carplay which was a great feature.
opinión proveniente de
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10,0
Ventajas: The gentleman at the counter was terrific. Quick, no pressure, he conversed. The gentlemen who put me in the car was friendly and helpful, even encouraged me to walk around the car, take pics beforehand if I saw any chips or dings. My wife lost her phone in the car, Amanda was so nice and helped
Desventajas: This was one of the best car rental experiences I’ve ever had.
opinión proveniente de
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8,8
Desventajas: The car almost got over heated when driving up a hill
opinión proveniente de
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10,0
Desventajas: Did not receive my receipt at end of trip
opinión proveniente de
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10,0
Ventajas: Super easy! Great Car Nice staff
Desventajas: One of the self serve kiosks couldn’t read cards
opinión proveniente de
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7,2
Ventajas: Easy drop-off, manager was terrific -- very interested in my renting experience.
Desventajas: The employee who checked me in seemed like he had retired from years of successfully frustrating folks at the DMV. Several people were waiting for cars, with the employee working solo. This is not the employee's fault if staffing was a bit light. That said, the employee did not let the line increase his/her work tempo -- no sense of urgency whatsoever. Fortunately, the longer-than-anticipated wait could have been avoided. I want to see employees working hard, perhaps even acknowledging that they know the line is long and they will do their best to get to us as soon as possible. When there is no attempt to work at a more rapid pace so that customers can minimize their wait time, it is disheartening and quite frustrating. Rental vehicle was very clean inside. The only nitnoid thing I'd mention is that the external mirrors were laden with water spots, which reduced their utility.
opinión proveniente de
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6,8
Desventajas: Pricing was misrepresented on the site and through partner sites. When booking it said unlimited mileage, but a daily unlimited mileage fee was added at the counter and by then there were no other rental options. In effect, the overall price was nearly double what was estimated.
opinión proveniente de
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4,4
Ventajas: the customer service agent at the counter in San Josr was great!
Desventajas: the car was filthy- food crumbs and sticky spots all over the interior, plus a TERRIBLE smell. it was disgusting to be in and was the low point of my travel experience.
opinión proveniente de
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5,6
Desventajas: They are trying to claim hail damage. Hail damage to the roof, in California, in August, it is in the high 90s!
opinión proveniente de
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3,2
Ventajas: horribly slow staff. unclean/dirty car
opinión proveniente de
