The Reef Playacar Beach Resort

Las instalaciones y la playa.

El retrete estaba tapado; no prepararon la cama solicitada; había unas lámparas que te golpeaban la cabeza y solo limpiaron el cuarto a las 9:00 PM después de insistir. El restaurante italiano es muy malo, es mejor no cenar que ir allí.

El paisajismo y la comida, con excepción del restaurante italiano, el cual realmente horrible.

El lavabo estaba tapado; no cumplieron con la cama solicitada, solo limpiaron la habitación cuando se solicitó a las 9:00 PM y tienen unas lámparas sueltas en la cama a la altura de la cabeza que te golpean todo el tiempo, cierran la entrega de las toallas de la piscina a las 5:00 PM, la cual se cierra a las 11:00 PM.

I like the feel of this resort, it feels like you're in the rainforest. Even though the place looked huge on the map the walking distance from one side to the other is short. The food was great as well as the customer service at times. The beach was clean and the water was nice and warm. It didnt feel too crowded and the servers were always happy to serve you.

There was a lack of charging stations in the room, there were only 3 plugs in the room so charging 3 phones was an obstacle. The shower was falling apart and we requested them to fix it or change rooms, they said they had fixed the shower, but the shower started leaking again. After complaining for a while to the front desk we finally got moved to a better room. They apologized and sent wine & a treat which was a nice gesture. The resort is really secluded from the main road, so it took like 15-20 minutes to get out of PlayaCar. The vacation club is very sneaky about their ways, but they do offer good discounts for their presentations so it might be worth it if you wanna save $$$- but be careful to fall for their tricks. Sometimes things that sound too good to be true, are actually too good to be true.

Great clean beach and awesome location

The restaurant food and service