Hipotel Paris Belleville Gare de l'Est

The cleaning of the room is awful, it doesn't have enough light, the room smell so much a cigarette, the bathroom is so tiny and it doesn't look like the pictures. They charged 3 Euro for the WiFi and it's too bad, it never worked and also they charged 6 euro for the monetary rate. The location is too far from the touristic places.

The things were on their place

The room wasn't cleaned properly

Paredes de papel, poca limpieza en la habitación, y mucho olor a humedad. El lavabo no servia estaba tapado. y habían huecos en el techo.

Reservé una habitación con baño compartido y me dieron una con baño privado. La cama era cómoda y las sábanas se veían limpias. La habitación estaba bien de temperatura. El recepcionista que me hizo el check in muy simpático.

La almohada era muy fina y el cuarto de baño no estaba muy limpio. La persiana estaba rota y hacía ruido con el viento. En la habitación solo encontré un enchufe. El check out era a las 12 y a menos 15 ya me estaban llamando a la puerta para que me fuera.

El hotel es viejo. No estaba limpio del todo. Salió una cucaracha. Camas muy duras El calefactor no se podía apagar, demasiado fuerte.

First room was a mess on arrival, the shower was blocked and the bed was not clean. Complained and got given a plunger to unblock my own shower, I refused to do it which made the receptionist rather mad. Got moved to a different room that smelt like sewage so complained then got moved to a third room by the last day that had no hot water until the morning. I complained and asked for a refund and was met with 3 incredibly rude and arrogant managers who shouted at me and called me a liar. The issue was left unresolved as apparently they do not have the power to refund or partly refund at the hotel. Do not stay here if you are looking for a nice relaxed stay! You won’t get one