good service, fast check in, fast check out.
The service Internet connection is expensive.
When I booked my room I mentioned that I was coming for my honeymoon and they didnt decorate the room till I came. They requested that I vacat the room for an hour so they can decorate it. Their romantic decoration wasn't very good.
it's one of the famous hotels in Riyadh, with good shopping mall, and the restaurant is great (entercote) the staff, not helping at all. the receptionist keep asking for silly things till the manager came and helped. although the safety box in this 5 stars hotel wasn't working. and took more an hour to find out who is going to fix it. and then it took another 30 mins to fix it. and after that the technician said i can't fix this part i need the duty manager to attend :s .... really disappointed.
The room in the hotel is an excellent room with a lot of accessories and automated which make your staying comfortable and relax. the hotel is located in a very busy area which case you stress to reach to the hotel from the traffic.
High life standard and quiet sleeping . Room services and cleaning shouldn’t done during the guest sleeping .
It was an excellent hospitality from day one to last day,very cooperate managment , flexible and doing there best to serve the customer in the fancy way . I realy highly recommend this luxury hotel to every body
I liked the atmosphere also the luxury . -I could hear the other room flush the toilet.walls are paper thing .- It took 20 min to get my car.-too expensive for poor service.
location the way they deal with custmers when check in , its baaaaaaaaaaaaad u have to pay first full amount then u get ur key , is it 5 or7 star ??????????
large rooms, clean and good service
close to everything as a business hotel although internet is free, it is very week.
The rooms were big Service very slow .
Location is excellent. Services are good. Tile floors between rooms echo sound of footsteps, especially at night
Nice place, completely new, in the main center at 1 minute from Four Season and one big mall. The swimming Pool, in March 2010, was still under construction.
The hotel was good value for money, it was clean, had plenty of facilities, good food, very big rooms, clean and appropriately equiped The hotel staff was rather clueless, hadn't booked our room and only arranged for rooms when forwarded the booking.com booking acknowledgment. Hotel seems pretty new, feels a bit half-finished at places. No signage for example. Tried to find business center, told it's on 6th floor, no doors marked. Had to have bell boy come and point out an anonymously looking door which housed the business center. Overall good value for money, great for a business trip. 4 not 5 star.
Nice central location
I like most their friendly express check in and the upgrade of my reservation as it was not available ! :) the electronic key was not working twice and it was time wasting :(
breakfast dust from the floor carpet
Size of room was very good and facilities were adequate. Very noisy particularly if you get a room with a connecting door
Location, breakfast no business center, which make it not switable if you are traveling for business,
El trato del personal, muy muy atento y resolutivo, me ha sorprendido muy gratamente Si, en un ala del hotel las habitaciones dan a la autovia principal y hay ruido de coches toda la noche, tuve que cambiar la habitación, y en ese otro ala ha bia ruido de los aires acondicionados, pero ya casi no se notaba. Para un ajecutivo que viaja habitualmente una habitación con ruido no es conveniente pues no descansas
facilities, services, and room equiepments The reservation through online wasnt align with hotel which made me inconviencne for me
the approximate to down town room not clean,food buffet to expansive and less varity,,very olllllld hotel,,,,u can smell it ,,,,,
Th ehotel is very nice but the rooms are in need of renovation and the internet access is extremely slow. Other than that it was very good. Internet Access
Bad hotel with normal stuff. Not clean, very very cheap equipment. Bad hotel with normal stuff. Not clean, very very cheap equipment.
It's cheap hotel. Breakfast was not that good. Room wall was not clean. I requested a child bed three times until they provide me with it.
The hotel location was good which gives you a better accessibility to the main roads of the city. The hotel location was good which gives you a better accessibility to the main roads of the city. The hotel is poor and below standard overall. You have to lower your expectation to the bottom if you want to spend some time there. Dirty or on other world “The Dirty". Nothing to say more.
Located in the city center The building is old smoke smell all over the room while it is non-smoking room I request for baby cot but they did not bring anything the fernature is old The room does not worth the money you pay the overall is 2 out of 10
It's a very good comfort hotel with very good location I think it's little bit expensive , and there's no gym as shown on the hotel facilities on your Web
The staff of the hotel were excellent and helpful, good location, excellent breakfast, late check out
I like the breakfast, it is really good and many choices. the room is too old, smelly, nosiy, giving you a feeling that you are not in a four start hotel but one star max......
Check-in staff are friendly and quick at their job. Room service is also quick but quality of food and cleanliness is horrible. Room furniture is old and worn out but room is functional. Room service cutlery and tray are sticky and dirty. The trays seem like they have not been washed for a month. The room service food order comes wrong. The kitchen staff manning the telephones do not understand what is really required. The hotel should not be categorised as 4* it is more like 3* or 3.5* max.
near the heart of Riyadh Actually the facilitities and room out fit were out of date they're very old but convenient for couple of days business trip
Very friendly Reception staff. Looby is good where you can sit and relax a bit. Well they are charging too much for the internet WiFi while most of the hotels are giving this for free with stay. Also rooms are very old furnished and toilets are not clean at all. It requires major renuvation.
Las habitaciones son spacioas, con camas grandes y confortables. Wifi y tele por satelite. Un buen restaurante tipo bufe con comida muy variada para todos los gustos. Un persona del personal me ha engañado dos veces pero en los dos casos ha sido muy insimnificativo para manchar la imagen de este hotel.