I liked the atmosphere also the luxury . -I could hear the other room flush the toilet.walls are paper thing .- It took 20 min to get my car.-too expensive for poor service.
When I booked my room I mentioned that I was coming for my honeymoon and they didnt decorate the room till I came. They requested that I vacat the room for an hour so they can decorate it. Their romantic decoration wasn't very good.
High life standard and quiet sleeping . Room services and cleaning shouldn’t done during the guest sleeping .
It was an excellent hospitality from day one to last day,very cooperate managment , flexible and doing there best to serve the customer in the fancy way . I realy highly recommend this luxury hotel to every body
it's one of the famous hotels in Riyadh, with good shopping mall, and the restaurant is great (entercote) the staff, not helping at all. the receptionist keep asking for silly things till the manager came and helped. although the safety box in this 5 stars hotel wasn't working. and took more an hour to find out who is going to fix it. and then it took another 30 mins to fix it. and after that the technician said i can't fix this part i need the duty manager to attend :s .... really disappointed.
large rooms, clean and good service
The service Internet connection is expensive.
good service, fast check in, fast check out.
location the way they deal with custmers when check in , its baaaaaaaaaaaaad u have to pay first full amount then u get ur key , is it 5 or7 star ??????????
The room in the hotel is an excellent room with a lot of accessories and automated which make your staying comfortable and relax. the hotel is located in a very busy area which case you stress to reach to the hotel from the traffic.
Location, breakfast no business center, which make it not switable if you are traveling for business,
Nice central location
Size of room was very good and facilities were adequate. Very noisy particularly if you get a room with a connecting door
I like most their friendly express check in and the upgrade of my reservation as it was not available ! :) the electronic key was not working twice and it was time wasting :(
close to everything as a business hotel although internet is free, it is very week.
Nice place, completely new, in the main center at 1 minute from Four Season and one big mall. The swimming Pool, in March 2010, was still under construction.
The hotel was good value for money, it was clean, had plenty of facilities, good food, very big rooms, clean and appropriately equiped The hotel staff was rather clueless, hadn't booked our room and only arranged for rooms when forwarded the booking.com booking acknowledgment. Hotel seems pretty new, feels a bit half-finished at places. No signage for example. Tried to find business center, told it's on 6th floor, no doors marked. Had to have bell boy come and point out an anonymously looking door which housed the business center. Overall good value for money, great for a business trip. 4 not 5 star.
Location is excellent. Services are good. Tile floors between rooms echo sound of footsteps, especially at night
breakfast dust from the floor carpet
The rooms were big Service very slow .
El trato del personal, muy muy atento y resolutivo, me ha sorprendido muy gratamente Si, en un ala del hotel las habitaciones dan a la autovia principal y hay ruido de coches toda la noche, tuve que cambiar la habitación, y en ese otro ala ha bia ruido de los aires acondicionados, pero ya casi no se notaba. Para un ajecutivo que viaja habitualmente una habitación con ruido no es conveniente pues no descansas
facilities, services, and room equiepments The reservation through online wasnt align with hotel which made me inconviencne for me
Th ehotel is very nice but the rooms are in need of renovation and the internet access is extremely slow. Other than that it was very good. Internet Access
the approximate to down town room not clean,food buffet to expansive and less varity,,very olllllld hotel,,,,u can smell it ,,,,,