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Puerto Morelos hotels

Hoteles en Puerto Morelos

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Puerto Morelos, Quintana Roo, México
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Temporada baja noviembre
Temporada alta marzo
  Precio medio (entre semana): $ 15642
  Precio medio (en fin de semana): $ 16539

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¿Cuánto cuesta un hotel económico en Puerto Morelos?
Los usuarios de KAYAK encontraron habitaciones dobles en Puerto Morelos a partir de $ 1071 en los últimos 3. El precio promedio es de $ 13442.
¿Cuánto cuesta un hotel en Puerto Morelos esta noche?
En las últimas 72 horas los usuarios encontraron Puerto Morelos hoteles para hoy a partir de $ 2108. También encontraron hoteles 3 estrellas desde $ 2108 y 4 estrellas desde $ 6271.
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Los mejores hoteles en Puerto Morelos

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Desire Pearl Resort & Spa - Puerto Morelos - Habitación
1
9,2 Excelente (507 opiniones)
$ 46394+
Detalles Opiniones
En la playa, este alojamiento de Puerto Morelos se encuentra a menos de 2 kilómetros de Playa Ojo de Agua, Arrecife Puerto Morelos y Plaza Central de Puerto Morelos. Iglesia católica San José y Mercado de artesanía también están a menos de 2 kilómetros.
10,0 Excelente
Ventajas: El personal es increíble, la comida es estupenda y los creadores de juegos en la piscina son fantásticos y muy divertidos. Gran servicio al cliente
9,2 Excelente
Ventajas: La atención del personal
Desventajas: Todo excelente
7,9 Bueno
Ventajas: The staff very nice , the location beautyful ,nice garden with some local iguana, very good spa
Desventajas: It is a clothing optional location with some places where sex is allowed but to see somebody having sex is very rare ,
3,3 Regular
Ventajas: It is old and outdated not meeting current standards specially not for that price a night. Lot of reconstruction on the premises as well (unmentioned). Since there was a take over in Riviera Maya desire a different crowd then usual. This was for sure our last visit.
Desventajas: It was a overall very dissapointing and very expensive unsatisfied visit. The fantasy is way better then the reality! Everything is in need for an upgrade; restaurant Food was really basic poor and the buffet often cold. Beach not cleaned. Rooms last decoration probably somewhere in the 80’s. Old and very loud airco. Also the people are an older group. Lots of 60-70+. Not my kind of crowd to watch go wild.
6,0 Bueno
Ventajas: Same as described
Desventajas: Hard selling and chatty staffs
10,0 Excelente
Ventajas: El trato del personal. El concepto de nudismo
Desventajas: Esta alejado de todo
9,6 Excelente
Desventajas: quizás falta una mejor variedad de restoranes
9,2 Excelente
Ventajas: the experience was amazing and had great fun
Desventajas: my credit card was hacked and numerous fraudulent charges were made. the only entity that had my card number was desire and booking.com. had to stop the card and have the charges reversed. Will never use booking.com again unless this horrible experience is made right.
10,0 Excelente
Ventajas: Everything is amazing at this resort. The people , servers , staff , amazing !
Desventajas: The beaches aren’t the best but you don’t really need them so all is good.
Desire Resort & Spa - Puerto Morelos - Habitación
2
9,2 Excelente (411 opiniones)
$ 37942+
Detalles Opiniones
Este alojamiento de Puerto Morelos se encuentra en la playa, a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
7,1 Bueno
Ventajas: It was clean
Desventajas: Some of the staff was rude
10,0 Excelente
Ventajas: Everything. This is a great resort. The facilities are clean, the staff is amazing and the restaurants offer an amazing variety of great meals
Desventajas: Timeshare program is a joke. I enjoyed the presentation but would never purchase a plan.
9,0 Excelente
Ventajas: Exelente hotel, lugar y ambiente respetuoso. Seguro voy a volver. Puntos para todos los empeados.
Desventajas: Me robaron los de la limpieza de la habitacion, mi perfume. Lastima.
10,0 Excelente
Ventajas: Everything!! Size, playmakers, activities, people & staff
Desventajas: n/a
9,6 Excelente
Ventajas: La atención muy buena y el concepto de ropa opcional muy padre. Te da total comodidad para estar sin nada. El personal muy respetuoso y los temas de las fiestas crean un ambiente muy lindo. Los espacios para tener relaciones son cómodos y te sientes con la libertad de disfrutar.
8,3 Excelente
Ventajas: Staff
Desventajas: La playa se volvio fea con el sargaso.ya no es la misma.
9,6 Excelente
Ventajas: El servicio de todo el personal la calidad precio y comidas la animación del personal y concepto del hotel
Desventajas: No nos gusto las personas que venden el tiempo por ser socios Los atiende uno se gasta el trienio de mis vacaciones y luego salimos debiendo por que no compramos Especial carlos el gerente de ventas ya que no le compramos se portó como una persona sin profesionalismo
7,9 Bueno
Ventajas: SPA IS THE BEST. STEFFANY AND TERESA. LOVED THEM. SUPER NICE STAFF.
Desventajas: Room is HORRIBLE. No decoration. Nothing. Cheap bathroom. This is an expensive resort. Invest in rooms. Outdoor is very nice. Curtains are made of paper.
9,2 Excelente
Ventajas: Remote resort with good facilities, the hotel makes sure yo keep you occupied by conducting activities throughout the day (beach volleyball, fashion show, massage workshop, dance workshop etc.). Buffet is standard but dinner is well curated if you book one of their fine dining restaurants.
Desventajas: Rooms could have been better built with better facilities.
9,6 Excelente
Ventajas: la amabilidad del personal es sorprendente de todos.sin excepción en especial de Ediberto (gastronomía) Grecia y Estrella (spa)
Desventajas: nada
8,8 Excelente
Ventajas: El Ambiente sensual, que es exclusivo para parejas y la atención de su personal. (A excepción de sus venedores Premier)
Desventajas: Son muy insistentes en querer vender su membresia Premier. Desde que llegas te invitan a escuchar su platica, tratando de comprarte con descuentos en sus servicios. Si te niegas a escuchar su platica te insisten y no dejan pasar la oportunidad de seguir invitandote durante toda la estancia. Deberían de respetar a los que no nos interesa su membresia. Y entendero desde el primer "NO" .
10,0 Excelente
Ventajas: El resort es increible, es una experiencia que toda pareja deberia vivir, la atencion es lo mejor, las instalaciones y actividades son muy buenas, sin duda volvería una y otra vez...
Desventajas: Lo unico son los sargazos en la playa, tienen una barrera pero la cantidad es tal que las algas llegan hasta la playa y son muy incomodas.
Jolie Jungle - Puerto Morelos - Habitación
3
9,2 Excelente (112 opiniones)
$ 6534+
Detalles Opiniones
Si decides alojarte en Jolie Jungle de Leona Vicario, estarás en un parque estatal, a 42,9 km de Playa Maroma y a 49 km de Campo de golf El Camaleón Mayakoba. Tendrás check-out exprés, atención multilingüe y consigna de equipaje a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
9,6 Excelente
Ventajas: El entorno que rodea este alojamiento es extraordinario y la cabaña en la que dormimos era excelente. Además los jabones utilizados eran ecofriendly. Nos gustaría destacar la comida que preparan allí, es deliciosa! Y lo que más nos gustó es que está muy cerca de muchos cenotes.
10,0 Excelente
Ventajas: Excelente atención
Desventajas: Estuvo lloviendo un poco
10,0 Excelente
Ventajas: Once you enter, you feel like being in the middle of the jungle. The sounds of all the surrounding birds are just amazing, an incredible feeling when waking up. The two owners offered an outstanding friendly hospitality which we have not experienced anywhere else on our trip like that. You can literally feel how much love they have put into building up this place. The rooms are nicely decorated and illuminated and perfectly cleaned. The French chef cooks delicious meals for very reasonable prices. The Mango fish and the Guacamole were mindblowing! Overall, the best place to stay if you wanna be close to Cancun airport. With the possibility to explore the jungle and Cenotes nearby, it is definitely also worth staying longer! Thank you so much for this wonderful last night in Mexico!
Desventajas: Nothing, everything was just perfect!
10,0 Excelente
Ventajas: The staff were so lovely and welcoming. Loved the temazcal experience and it’s super close to lots of beautiful cenotes, really secluded which makes it so peaceful around the grounds.
8,3 Excelente
Ventajas: Friendly hosts. Real jungle vibe. The Temazcal was a fantastic family experience. Dinner was delicious.
Desventajas: The room was a bit basic - beds small and not especially comfortable.
9,2 Excelente
Ventajas: Great Location in the middle of the jungle. Very peaceful and relaxing. This hotel is a very well kept secret, away from mass tourism and the noise of Cancun and Playa del Carmen.
Desventajas: The owners were amazing, French/Mexican husband and wife. They did everything for us to feel comfortable. They cooked us a great and very special dinner. We had an awesome night with games, dinner, conservation, laughter, beer and Mezcal. Great experience! If you want to get away from mass tourism you need to visit this place!
8,3 Excelente
Ventajas: Location was beautiful
Desventajas: No ac
8,8 Excelente
Ventajas: Great central space / restaurant with giant chess, hammocks and pool table that the kids enjoyed. Beautiful swimming pool. Lovely setting surrounded by nature and convenient location near Puerto Morelos and lots of Cenotes. The wifi doesn't work well, which could be a good or a bad thing depending on your perspective. Fine for us (an electronic detox) but could be awkward if you're planning to do lots of internet research on the spot about where to go.
Desventajas: There are bikes to use but none for kids smaller than about 10-12, which is a shame.
7,9 Bueno
Ventajas: El chef del restaurante es lo más, la comida está super rica. Las instalaciones son muy completas, tienes de todo para no aburrirte. Estás en medio de la selva, a tener en cuenta por los bichos si no eres demasiado fan de ellos, pero las cabañas cuentan con mosquiteras
9,2 Excelente
Ventajas: We loved the location, the atmosphere, the concept, the staff and the warm welcome! The rooms are very big and unique, the food was really good. This is a eco-jungle hotel. This means: no airco, sometime the light goes out, ... It is part of the concept so if this bothers you, it is better to choose a different hotel.
10,0 Excelente
Ventajas: Las habitaciones y el servicio
9,6 Excelente
Ventajas: La tranquilidad, amabilidad del personal, el entorno en general y privacidad de las cabañas.
Desventajas: La única propuesta de mejora sería instalar ventiladores de techo en la zona de restaurante.
Grand Residences Riviera Cancun - Puerto Morelos - Edificio
4
9,2 Excelente (85 opiniones)
$ 16903+
Detalles Opiniones
Si decides alojarte en Grand Residences Riviera Cancun de Puerto Morelos, estarás a pie de playa y a menos de cinco minutos ne coche de Playa Ojo de Agua y Iglesia católica San José. Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Puerto Morelos? En este complejo tienes a tu disposición 140 metros cuadrados de espacio con centro de conferencias y una sala de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito (disponible las 24 horas).
10,0 Excelente
Ventajas: ¡Todo! La relación calidad-precio por el lujo, la hospitalidad, el confort, el ambiente exterior exuberante, la comida estupenda, las vistas hermosas, en la playa, el spa, el gimnasio, el mercado... no quería marcharme.
Desventajas: No se me ocurre nada negativo...
10,0 Excelente
Ventajas: Es el mejor complejo tipo playa que he tenido. Millas de distancia mejor que el llamado complejo en la avenida principal de Cancún. El servicio es excepcional. El personal está bien entrenado para claramente ser servicial pero no entrometido. el galardonado restaurante - altamente recomendado. Me alojaría aquí de nuevo en un abrir y cerrar de ojos.
9,6 Excelente
Ventajas: Everything else
Desventajas: Some people isnt extraordinary nice, Im some are
10,0 Excelente
Ventajas: La atención del personal excelente
Desventajas: El check out muy temprano 11:00am
9,6 Excelente
Ventajas: las instalaciones, los servicios y la calidad de la atención de su gente
Desventajas: la oferta gastronómica de sus restaurantes no es muy variado. Deberían ofrecer buffet froid. Las opciones están en los extremos; o muy formal con un menú de pocos platos o el informal de tacos. Este aspecto es importante porque al estar algo alejado del pueblo, el huésped depende bastante de lo que ofrece el establecimiento
9,2 Excelente
Ventajas: like the rooms and that was very clean all the hotel property
Desventajas: the food didn’t meet my expectations
9,2 Excelente
Ventajas: El personal era muy amable y siempre estuvieron al pendiente.
Desventajas: Las playas estaban llenas de alga, aunque esto es totalmente ajeno al hotel
8,3 Excelente
Ventajas: La atención, el confort, la limpieza, es muy buena pero está algo alejado del pueblo y sólo se puede salir con taxi o vehículo propio, lo cual encarece la búsqueda de alternativas para la comida dejando al huésped con la sola opción de las ofertas gastronómicas del establecimiento, que son limitadas y caras.
Desventajas: Lo manifestado anteriormente respecto del aislamiento provocado por la falta de alternativas de transporte hasta el pueblo. Si dispusieran de un servicio de combis con tarifas acomodadas y horarios prestablecidos, es un lugar para volver.
9,6 Excelente
Ventajas: El servicio excelente la comida increíbl todo muy cómodo
Desventajas: Todo estuvo excelente
10,0 Excelente
Ventajas: Everything was outstanding
Desventajas: Food,service and everything in between
9,6 Excelente
Ventajas: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.
Desventajas: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.
9,6 Excelente
Ventajas: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.
Desventajas: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.
9,2 Excelente
Ventajas: Los espacios amplios y muy bien decorados
Desventajas: Lejano a Cancún
9,2 Excelente
Ventajas: El servicio y la actitud de todo el personal del hotel
Azul Beach Resort Riviera Maya, by Karisma - Puerto Morelos - Habitación
5
9,0 Excelente (487 opiniones)
$ 30810+
Detalles Opiniones
Este alojamiento de Puerto Morelos se encuentra en la playa, a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
6,2 Bueno
Ventajas: The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Desventajas: Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Edificio
6
8,9 Excelente (2.170 opiniones)
$ 18941+
Detalles Opiniones
En la playa, este alojamiento de Puerto Morelos se encuentra a menos de 3 kilómetros de Playa Ojo de Agua, Arrecife Puerto Morelos y Mercado de artesanía. Iglesia católica San José y Plaza Central de Puerto Morelos también están a menos de 3 kilómetros.
10,0 Excelente
Ventajas: Este era nuestro tercer viaje a El Cid. La instalación es increíble y continúa creciendo!
9,7 Excelente
Ventajas: Es un complejo estupendo donde alojarse para unas vacaciones mexicanas. Cinco restaurantes, dos piscinas, frente a la playa y puerto deportivo para practicar snorkel y pesca en alta mar.
10,0 Excelente
Ventajas: Volvería sin dudarlo, la comida muy rica, las instalaciones padrisimas, el personal muy amable en todo momento
Desventajas: Lo unico es que no incluye wifi y tienes que pagar, cosa que veo casi necesario porque la recepción de señal telefónica es un poco mala
10,0 Excelente
Ventajas: Los restaurantes y las instalaciones muy lindas y acogedoras y la atención de 10
Desventajas: Que no cuenten con wifi
10,0 Excelente
Ventajas: En general todo, es primera vez visitando esta cadena de hoteles y nos pareció excelente, la atención de su personal y sus alimentos han superado mis expectativas, regresaremos muy pronto y en otras ciudades no cabe duda que los buscaremos.
8,8 Excelente
Ventajas: Los restaurantes y el personal de ahi
Desventajas: Agarre un pak vip y me pusieron al mayordomo era un poco apatico y huevon y en mis 2 noches k estuve solo lo vi 2 veces después se desaparecio
9,2 Excelente
Ventajas: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Desventajas: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
6,3 Bueno
Desventajas: No es todo incluido: cobran el internet (U$ 100 por una semana), playa muy pequeña y el 75% de las sillas no se podían utilizar porque estaban destinadas a pasajeros "platinum". Agua de la playa no es azul, es café Personal administrativo cero cooperación en solucionar problemas
10,0 Excelente
Ventajas: Servicio y limpieza
8,3 Excelente
Ventajas: Me gusto el concepto del restaurante el mercado
Desventajas: Falto un poco mas de limpieza en nuestra habitacion y la personalizacion no hubo algun detalle...
7,1 Bueno
Ventajas: Restaurants-food is excellent. Pool and outside staff was GREAT
Desventajas: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Excelente
Ventajas: Terrific food nice pools great staff
10,0 Excelente
Ventajas: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Desventajas: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
9,0 Excelente
Ventajas: Me gustó mucho el restaurante el mercado de dolores ❤ La cama y la habitación en general. Las hamacas en la playa. Que tuvimos un percanse a la hora de nuestra salida y el jefe de valets nos ayudó mucho❤
Desventajas: Sin reserva solo hay dos restaurantes. Cuando estábamos en la habitación alguien abrió la puerta solo tocaron una vez, nos espantamos y fue un poco incómodo.
Now Jade Riviera Cancún - Puerto Morelos - Habitación
7
8,8 Excelente (2.577 opiniones)
$ 17263+
Detalles Opiniones
En Puerto Morelos, este hotel en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 3 kilómetros de Playa Ojo de Agua, Mercado de artesanía y Iglesia católica San José. Arrecife Puerto Morelos y Plaza Central de Puerto Morelos también están a menos de 5 kilómetros.
9,7 Excelente
Ventajas: La playa y las piscinas. La habitación era genial! Las camas son cómodas y la ropa de cama era muy buena. Personal amable. Muy atentos con nuestro grupo grande.
Desventajas: Los camareros eran un poco groseros con nuestras chicas. Aunque no creo que dejaran propinas.
9,0 Excelente
Desventajas: Food
6,3 Bueno
Ventajas: Location would have been good had we been able to stay.
Desventajas: This is hardly a pet friendly place. When we got there, we were told we needed health certificates for our dogs, even though we needed these to get into the country with our dogs and live in Merida, it was crazy to hear that we needed these to stay at a resort. We when down the road and stayed at Mayakoba with our dogs without problems.
9,2 Excelente
Ventajas: Las habitaciones
Desventajas: No todo el personal es amable, entiendo que por un lado es mejor no tener pulseras para diferenciar a las personas. Pero si dentro del lugar hay ÁREAS de diferentes categorías con acceso restringido, es híper molesto que te estén advirtiendo que son áreas VIP ya que les das tu número de habitación se comportan amistosamente. El lugar es súper lindo!
7,1 Bueno
Ventajas: Very clean
Desventajas: You can’t make reservations for dinner.
10,0 Excelente
Ventajas: Staff
Desventajas: No complaints
10,0 Excelente
Ventajas: Our room was amazing and the view was one of the best we have had. The staff were very attentive and we love the layout of the hotel.
Desventajas: Some of the staff were not as attentive as others and we work in hospitality. There were a couple of staff members who really made us not feel welcome.
8,8 Excelente
Ventajas: La cama, las vistas y en general la habitación son excelentes!
Desventajas: La comida de buffet es buena en general, nada extraordinario. Las quesadillas y los hot cakes son malísimos
9,0 Excelente
Ventajas: Lots of food options, lots of organised activities by the main pool and beach, good cocktails! Infinity pool is impressive for a all inclusive hotel resort. Spice restaurant was fantastic, both the hibachi tables and the a la carte menu.
Desventajas: Quite a bit of construction going on but not sure what the end product will be. We enjoy the music and activities but for some it may be a bit loud. If not in a preferred room there isn't really any quiet pool. There should be a list stating which restaurants are open and closed each day of the week, the only way to find out is to wait until the night before.
9,6 Excelente
Ventajas: Everything
Desventajas: Nothing!
9,0 Excelente
Ventajas: Everything here lives up to what you see on booking.com or their website. The facilities are immaculate, the rooms are very clean, large and pleasant. The staff is incredibly friendly. The food at the buffet and the restaurants is good. After nine days, we got a little bit bored of the buffet, but that's more of a luxury problem really.
Desventajas: Some dinner portions at the restaurants are tiny, the Italian restaurant in particular. So it's worth asking the waiter whether as a hungry person, you would need to order more than one dish or not. Also, in an ideal world, you would have more than one (cheap-ish) wine brand to chose from without surcharge. All added services at the hotel - from excursions to spa treatments - are pretty outrageously priced, even by U.S. standards. So we skipped all those. Finally, the beach isn't as grandiose as those in Cancun (zona hotelera) or those in some places on Cozumel. But it's still pleasant and you've got the sea to yourself more often than not since most people limit themselves to the pools.
10,0 Excelente
Ventajas: The staff was outstanding! I loved that they went out of their way to make sure we were comfortable and always said "my pleasure" when we said thank you. The food was always delicious and the drinks were great. We wanted for nothing while staying at Now Jade Rivera.
Desventajas: So many yummy drinks and great food with amazing service but not enough time to enjoy it all.
10,0 Excelente
Ventajas: Muy confortable todas las instalaciones y personal muy amable y con trato esmerado a todos los huéspedes.
Desventajas: Hay algunas áreas en remodelación que están cercadas pero es totalmente comprensible, espero que pronto logre ver el resultado de esas nuevas instalaciones o ampliaciones a la propiedad que están desarrollando.
Detalles Opiniones
Este hotel de Puerto Morelos, en primera línea de playa y cerca de un campo de golf, te sitúa a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
10,0 Excelente
Ventajas: Staff, Parties/events
Desventajas: The water wasn't the clear blue color normally seen in cancun.
10,0 Excelente
Ventajas: La atención comida el personal k trabaja aqui
Desventajas: Que las habitaciones están muy lejos de los restaurantes
10,0 Excelente
Ventajas: El mejor ambiente de fiesta!!
Desventajas: Sólo nos podian llevar 4 cervezas al cuarto cada 30min. A la comida del room service le faltaba variedad. El de limpieza entró a las 8am sin tocar a limpiar.
10,0 Excelente
Ventajas: Increíble hotel. El stuff súper amable resolution atento y buena onda. Muy buena energía y súper divertido. La calidad de la comida y de la bebida es EXCELENTE. La atención impecable
Desventajas: No hubo nada que no me guste
10,0 Excelente
Ventajas: This was our second time staying at this resort. We went in November 2018 as well. Room service breakfast is the way to go. You can sit outside on your balcony and look at the ocean. They will bring you as much as you order along with a full pot of coffee. The staff is wonderful. Charley Boy on the beach is wonderful & sweet. We also had a great time with Francisco at Twist & Squeeze. Daniel, Miguel, Melanie on the E-Team were a ton of fun. We also got great espresso martinis from Angel at Wink.
Desventajas: The hotel is starting to show its age a bit. The rooms could use new makeup mirrors, the swim up bars could use some minor repairs.
4,6 Aceptable
Ventajas: property was EXCELLENT....
Desventajas: The food, the drinks, the fact that you are far from EVERYTHING...and trusting your life with the locals that don’t speak english at all or very little made things very very very difficult to make yourself comfortable...the TV had all the channels in spanish and what was in english was the news from florida which wasn’t much ...not to much people to help translate....
9,2 Excelente
Ventajas: Los Restaurantes
Desventajas: La Playa
8,8 Excelente
Ventajas: The pool events were fun. Staff was excellent
Desventajas: Not enough events at the theater. Only three during a 7 day stay. The resort allowed smoking so every where we went we were bombarded with cigarette smoke. Could use more restaurants, especially lunch options.
7,5 Bueno
Ventajas: Beautiful grounds; extremely well maintained in light of the number of guests it serves. Nice mix of pools and atmospheres. In general the staff was very helpful and accommodating.
Desventajas: Paid for the Xhale upgrade and was supposed to have VIP check in and service. That didn’t happen and when brought to managements attention they made no accommodations to remedy the situation. Rooms are exactly the same as the other side, only difference for the extra $1k for the 4 night stay was a container of Pringle’s and bag of peanut m&ms each night.
9,6 Excelente
Desventajas: No hay opciones veganas. Ni saben qué significa. Me quedé sin cenar porque en room service puro platillo de origen animal.
8,8 Excelente
Ventajas: Todo muy bonito!! Me fascinaron los jardines, muy agradable la gente y muy amables todo el staff
Desventajas: La comida no me gusto!! Esta hecha nada mas como para los extranjeros no era típica comida mexicana y si esta muy caro todo!! Y la música nada más tocan para la gente de fuera no piensan en la gente nacional o latina...
10,0 Excelente
Ventajas: Very clean grounds
Desventajas: Needed more hip hop music n party areas
Zoëtry Paraiso de la Bonita - Puerto Morelos - Edificio
9
8,8 Excelente (545 opiniones)
$ 43097+
Detalles Opiniones
Este alojamiento de Puerto Morelos se encuentra en la playa, a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
7,9 Bueno
Desventajas: Just felt like they really weren’t prepared like they should have been
6,5 Bueno
Ventajas: It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
Desventajas: For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
3,8 Regular
Ventajas: Remote with new construction- loud
Desventajas: Food was gross. We had to drive 20 minutes one way to eat since the food was so bad there.
6,7 Bueno
Ventajas: Service was excellent and everyone there is so hardworking. Impressions suite from was very nice and spacious.
Desventajas: Very limited food selection and the beach is literally atrocious. It’s full of stinky dead fish smelling seaweed and even if it wasn’t it’s all of about 10 feet wide. A/C in the room repeatedly broke and that’s really unacceptable at $1000.00 a night.
8,8 Excelente
Ventajas: Secluded and quiet. Very relaxing environment. Staff was friendly and helpful and we felt comfortable and safe. The property is old and a bit dated but VERY well maintained. Pool was great and beach is nicely maintained and calm. Shuttle service was easy and clean and good.
Desventajas: The food was pretty bad. Only good meals we had were at the “fancy” dinner restaurant— but even those were inconsistent. Room service food and breakfasts are nearly inedible. Bland food and they try to skimp on the main ingredients and give too much of the cheaper less nutritious ingredients-like overloading with carbs and skimping on chicken or eggs or whatever protein is involved. The snorkeling trip was a total rip off. $160 for 30 minutes of snorkeling and then a terrible cheap attempt at a lunch—so salty and then so bland that it wasn’t edible. I understand that the resort is in Mexico- but it caters to international customers, the majority of whom speak English. Many times we found it almost impossible to communicate our orders or get our questions answered by wait staff.
10,0 Excelente
Ventajas: Luxury boutique resort - large, attractive rooms, very peaceful, relaxing atmosphere, excellent food, excellent personalized service.
7,9 Bueno
Ventajas: el personal
Desventajas: estan en austeridad el servivar no tiene mas de 1 bebida de cada una asi que si quieres 2 bebidas de la misma tienes que pedirlas no te ponen mas que 1 barra de jabon en el baño el lavabo esta tapado la jaladera del baño de la alberca es de platico si quieres visitar la parte nueva thalasso para una cena te cobran 100dlls por persona en fin muchos detalles que hacen que uno busque mejores opciones
10,0 Excelente
Ventajas: El confort y el trato del personal
Desventajas: La imposibilidad de ingresar al mar debido al sargazo.
6,7 Bueno
Ventajas: La comida tenía muy buena presentación, buen sabor. Muy buena amabilidad sin lugar a dudas. La ubicacion era muy agradable. Q
Desventajas: La relación calidad-precio muy mala.. el costo de las habitación era demasiado caro en comparación con lo que espera uno al pagar tanto. La "piscina" dentro de la habitación era un chapoteadero. Los colchones incomodos. Las actividades "incluidas" no había disponibilidad aun viendo que no había huéspedes casi en el hotel. Y ninguna actividad se pudo realizar. Servicio suuuper lento. Al igual faltan opciones para la comida
3,0 Regular
Ventajas: Federico (Hippo Bar), Jessica, Pablo, Caesar, Omar (bellboy) , Henrique (bellboy), Armand, Francisco all were great.
Desventajas: Ants in first room, no A/c in first room, sink was stopped up in first room. A/c was out in entire resort for one full day on the hottest day and that same day they turned off hot water and didn’t tell the customers. Management (Ankara and Jerry) and poorest leadership and communication skills of anyone in there position that I had ever seen. No official word from them to the guests to set or manage expectations. As far as I was concerned, it was a state of emergency and they did not treat or manage it as such.
9,6 Excelente
Ventajas: My first all-inclusive experience. The first thing we noticed: the incredibly kind and enthusiastic staff. We were so well taken care of, and even in the short 24 hours we were on the property it seemed that the servers recognized our faces. Our room was lovely and well appointed — we especially loved the giant bathtub! There was bottled water everywhere, too — we never had to ask for it.
Desventajas: Apparently food is not a huge draw of all-inclusive resorts, and shame on me for not knowing that. But I really love food, and I thought overall the food was embarrassingly bad. A couple of highlights included pastries at breakfast, our steak at dinner, and the Grana Padano they served us straight out of the wheel as an appetizer with bread. But overall, the food seemed like it was taken straight off a truck and into a warming drawer. No imagination, no flavor!
7,9 Bueno
Ventajas: Rooms are clean and all have ocean view. Food at the resort is good. Staff is friendly and accommodating. Pricing is reasonable.
Desventajas: The service is slipping here. They seem to have expanded and are trying to add higher level service at the expense of the rest of the resort. Not enough food options, but they keep a whole restaurant only for impressions guests? Need better focus and training for wait staff. The new room segmentation make no sense. Paying more for king size bed is ridiculous. We went to the spa pool and someone basically chased us down to see what we wanted. This area used to serve as a nice quiet area to get away from the main pool. The return attraction for us was the small nature of this property along with extra special attention to service, this is being sacrificed. The service just didn’t feel very special anymore.
Casitas Kinsol - Puerto Morelos - Habitación
10
8,9 Excelente (95 opiniones)
$ 3477+
Detalles Opiniones
Casitas Kinsol de Puerto Morelos está a apenas cinco minutos en coche de Plaza Central de Puerto Morelos y Iglesia católica San José. La recepción tiene un horario limitado.
7,9 Bueno
Ventajas: Everything
Desventajas: Nothing))
10,0 Excelente
Ventajas: I loved the eclectic and artistic touches to the rooms.The leaf portraits painted by Christina the owner on the where beautiful. It was peaceful and impeccably clean.
10,0 Excelente
Ventajas: The owner, Christine, is a warm-hearted, artistic woman, full of life, and Casitas Kinsol reflect that, as well as honoring many cultures. She welcomes you like an old friend!
9,2 Excelente
Ventajas: El mimo con que estaba montado, Christine es un encanto de mujer y me ayudo a sacarle provecho a mi corta estadía en Puerto Morelos
Desventajas: Pelin lejos de la playa, pero en bicicleta alquilada aquí mismo es un lindo paseo
8,3 Excelente
Ventajas: Beautiful area, lots of trees. Super friendly French owners who speak English. Really helpful. Love the tiles and decorations, and the room upstairs with hammocks.
Desventajas: Nothing really.. But I'm very tall and had to duck the whole time to avoid hitting my head!
9,6 Excelente
Ventajas: Character, just oozing with character. Personal touches are everywhere and the owner, Christine, is super friendly and communicative. If you like shiny, four star hotels with a hive of uniformed employees, then Casitas Kinsol is not the place for you. If you are a true traveler seeking a taste of the authentic, prepare to be well pleased.
8,8 Excelente
Ventajas: Alain and Christin were the nicest host that you can imagine and they gave us so many good advices. The houses are wonderful and the rooms much better than the photos show. All is made with lots of love and good taste and the garden is wonderful! There lies a little bit of magic on it.
10,0 Excelente
Ventajas: El ambiente al entrar a Kinsól, se siente uno relajado y a gusto! !
Desventajas: Hay pocos insectos en la parte interior de las cabañas, una buena fumigacion no le caería nada mal!
9,6 Excelente
Ventajas: La casita . El jardins. Alquiler de bicis. Proximidad centro commercail y trasporte.
Desventajas: Un personal serviable y agradable siempre dispuesto a ayudar
9,6 Excelente
Ventajas: La ambientación estas en la selva
9,2 Excelente
Ventajas: It is charming and quirky in a good way. Lovely surroundings. Very nice people own and manage the place.
Desventajas: Nothing
10,0 Excelente
Ventajas: Wonderful vibe, authentic, local experience. Amazing ambiance. Obviously designed by someone who is an artist / interior designer / landscape designer but not in your typical commercial way. It seemed that everywhere was something that had been collected and carefully placed with love. Had I the time, I would have happily spent many contented hours just enjoying their courtyard. My favorite thing about the owners is that they are so knowledgable and passionate about Puerto Morelos. It felt like an oasis, but one that was woven into the fabric of the community.
Desventajas: I didn't realize only one of our rooms had air conditioning. That's probably due to an assumption / not reading carefully on my part. The room without a.c. did have two fans, however.
Now Sapphire Riviera Cancún - Puerto Morelos - Habitación
11
8,7 Excelente (2.181 opiniones)
$ 19421+
Detalles Opiniones
En Puerto Morelos, este alojamiento en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 5 kilómetros de Zoológico Crococun, Playa Ojo de Agua y Arrecife Puerto Morelos. Plaza Central de Puerto Morelos y Iglesia católica San José también están a menos de 5 kilómetros.
9,1 Excelente
Desventajas: Ojalá los restaurantes tuviesen aire acondicionado, eestuvimos muy incómodos durante la cena. Pero estuvimos allí durante una semana en la que hacía mucho calor.
7,9 Bueno
Ventajas: The staffs were sooo friendly and helpful !
9,2 Excelente
Ventajas: Service is incredible, very nice staff and rooms
Desventajas: Renovation was not finished when we arrived. We were dissapointed the kids area was not finished even though we called to confirm and were told otherwise. Staff made their best to keep our stay nice.
8,0 Excelente
Ventajas: El personal fue estupendo y siempre atentos a colaborarnos en todo. Desde la llegada hasta la salida siempre estuvieron dispuestos a ayudar.
Desventajas: Les hacce falta ajustar algunas cosas. Las servilletas del restaurante buffett dejan mucho que desear de la limpieza, afortunadamente siempre la atención hacia que eso fueran pormenores.
8,8 Excelente
Desventajas: Vivo en Cancun, soy mexicana y la reserva la hice por booking por el descuento y me aparecia en dolares pero al cambio como esta pues me parecia bien pero al llegar al hotel me tomaron el cambio mucho mas alto por lo q tuve que pagar mas de lo previsto, y ni siquiera tenian un letrero del tipo de cambio al dia, asi que solo pude admitir lo que el señor de carpeta quisiera cobrar.
10,0 Excelente
Ventajas: Great food and staff was extremely nice!
Desventajas: Disco needs a remodeling.
9,6 Excelente
Ventajas: Excelente Variedad de bebbidas deliciosa comida excelente servicio
Desventajas: Todo me gusto
9,2 Excelente
Ventajas: La comida y el servicio está excelente!!!
Desventajas: Sólo hay una piscina grande con música y mucho ruido. Y las camastras en la playa no son suficientes por todos. En la mañana, después del desayuno ya estaban todos ocupados.
10,0 Excelente
Ventajas: Las instalaciones y el personal
7,1 Bueno
Ventajas: la comida bien a secas , pero ha bajado su calidad
Desventajas: la alberca muy descuidada, tiene mucho veneciano roto, dos personas se cortaron los pies y las manos en el area de la fuente del centro.
8,3 Excelente
Ventajas: Todos los empleados fueron fabulosos!
Desventajas: Pocas opciones de comida. Cerraban las barras super temprano. Y del bar/ disco me robaron una pulsera reclame dijeron q iban a mirar las camaras y NUNCA LO HICIERON
4,0 Aceptable
Ventajas: The decor and all inclusive amenities
Desventajas: The check in was horrible due to the conflict in wording on my booking confirmation. The hotel is undergoing renovations on the rooms. I was first put in the wrong roon type then put in a room that was dusty, dirty, and incomplete. Also also all the guests in my party got sick or stomach issues from the food. The only thing that saved this trip was staying at Xcaret following this.
3,8 Regular
Ventajas: The pools and beach were great, they had grill by the pool which has burgers and hot dogs being made fresh. The only hot food you'll get on the resort.
Desventajas: Probably one of the worst experiences for an all inclusive resort. They're were no kiddie pools or kids activities. The entertainment was non existent. The food was horrible and cold. Room service was a night mare. We were on a big family trip for a wedding, so all my cousin's had come to my room to hang out and they refused to give us enough food because only 2 people were assigned to the room, when we explained that all of us where here they still refused. Whenever I would call the front desk for assistance or for information I got put on hold and or hung up on. Over all horrible experience. The drinks were also so watered down we bought 6 bottles from duty free for the family.
Buenos Dias Puerto Morelos - Puerto Morelos - Habitación
12
8,6 Excelente (276 opiniones)
$ 2637+
Detalles Opiniones
Si decides alojarte en Buenos Dias B&B de Puerto Morelos, estarás cerca del aeropuerto, a solo 5 minutos en coche de Jardín botánico Dr. Alfredo Barrera Marín y Plaza Central de Puerto Morelos. Tendrás consigna de equipaje y una biblioteca a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
8,8 Excelente
Ventajas: Es un lugar sencillo pero muy agradable. La gente muy servicial y agradable, relación caidad-precio increible!
Desventajas: La habitación era sencilla, pero que ya lo esperabamos con el precio!
9,2 Excelente
Ventajas: Personal muy amable y disponible ( Marly) . Cuarto amplio y limpio . Desayuno bueno
Desventajas: Falto agua caliente . Vecindario un poquitp ruidoso
10,0 Excelente
Ventajas: We loved everything! Our hosts, Eva and Bernardo are a couple of the nicest, kindest people we have ever met. They went over and above to accommodate us and make our stay easy. Our room and the property were both very clean. Staying here was the best part of our trip. It's in a good location with local restaurants and markets within walking distance. And the beach is a short, inexpensive taxi ride away.
9,2 Excelente
Ventajas: The people running this cosy place are vey nice and helpful! The breakfast was great including bread, tropical fruit plate, tea and cafe, juice and yoghurt. The atmosphere is great. You are in the city centre and a 20 minutes bicyle ride from the nice beach in Puerto Morelos. The bikes are free of charge. If you like a laid back and original town, this is the place to be in Reviera Maya.
Desventajas: There were tiny little ants in the room, crawling on the wall and clothes. One day the room was too hot to sleep. But still the room was acceptable. I recommend an airco-room, if you plan to stay a couple of days.
8,8 Excelente
Ventajas: Very friendly and most welcoming, awesome fruit for breakfast - will be back!
Desventajas: Hic-up with water 1 morning but all sorted!
8,3 Excelente
Ventajas: La atención
Desventajas: Es muy chiquita la habitación
10,0 Excelente
Ventajas: Excelente atención de la dama que nos recibió
9,2 Excelente
Ventajas: The host was very friendly
Desventajas: No airconditioning, but we knew this beforehand.
9,0 Excelente
Ventajas: Host very welcoming and friendly
Desventajas: There was no water from the sink
10,0 Excelente
Ventajas: What a warm welcome, nice room with everything we needed, good breakfast, we parked the car in the yard, everything was nice and clean
8,8 Excelente
Ventajas: Our host was super nice! Despite the language barrier + the situation ( I was stuck in town at the last minute , expecting friends flying from Paris via Mexico from Cancun then on our way to Tulum, which did not happen on time), I could finally relax and rest and be welcomed even though I booked the room at the last minute. Very much appreciate! Breakfast included makes a lovely start of the day. Highly recommended.
10,0 Excelente
Ventajas: Karla was was very helpful. They were open for an after hours check in.
Ocean Coral & Turquesa by H10 - Puerto Morelos - Edificio
13
8,5 Excelente (4.504 opiniones)
$ 14805+
Detalles Opiniones
En Puerto Morelos, este alojamiento en primera línea de playa ofrece una buena ubicación en el barrio de ocio, a menos de 5 kilómetros de Zoológico Crococun, Playa Ojo de Agua y Arrecife Puerto Morelos. Plaza Central de Puerto Morelos y Iglesia católica San José también están a menos de 5 kilómetros.
4,8 Aceptable
Ventajas: Piscina Frente a la playa
Desventajas: Mal servicio La comida es terrible Restaurantes siempre cerrado Personal grosero
8,8 Excelente
Ventajas: Las bebidas y la atención del personal
Desventajas: Las toallas se agotan muy rápido y también las tarjetas, sugerencia Los restaurantes deberían reservarse desde un app, las filas son innecesarias.
10,0 Excelente
Ventajas: The view from our room was amazing the staff was super friendly
Desventajas: The villa Del Mar restaurant not that good but the alacarte restaurants were very good and room service was excellent!
7,5 Bueno
Ventajas: Instalaciones
9,6 Excelente
Ventajas: Todo el personal fue muy simpático en nuestra estancia Las habitaciones grandes y muy cómodas Las dos piscinas están genial Posibilidad de comer o beber en todo momento
Desventajas: La playa no estaba como esperábamos. El agua muy sucia, una pena
1,0 Malo
Ventajas: Nothing was particularly good
Desventajas: They badgered us into upgrading and buying a service and then provided none of it. Rooms smelly and mouldy- not really a proper resort feel.
9,2 Excelente
Ventajas: the food and service
Desventajas: the lifts and some worn off material
2,5 Regular
Ventajas: Nothing
Desventajas: The client service.
7,0 Bueno
Ventajas: La cama muy cómoda y buenas zonas comunes. Variedad de comida
Desventajas: En la piscina más relajada hacían actividades deportivas y no dejaban descansar
5,0 Aceptable
Ventajas: El servicio del barman del lobby Alejandro y el mesero Javier del restaurante Italiano
Desventajas: El cambio de habitación en tres ocasiones el mismo día y el tiempo de entrega en total perdí 3 horas aproximadamente
7,0 Bueno
Ventajas: las instalaciones exteriores muy buenas. Albercas , playa muy bien.Muy espacioso.
Desventajas: Los buffets de comida y las bebidas no eran de muy buena calidad, y los horarios de desayuno y cena no adecuados para vacacionistas. Todo lo que valía la pena era con cargo extra y no es una situación que esperes cuando va a un hotiel con "all inclusive". Los cuartos y camas olían mucho a humedad .
5,0 Aceptable
Ventajas: El lugar esta muy bien ubicado, hay una gran variedad de restaurantes y actividades
Desventajas: La creperia, donde podian antes ir niños ahora no pueden ir :( La calidad de la comida tambien bajo en comparación de cuando se inaguro el hotel hace casi 10 años. La alberca de niños cierra a las 6 pm, pero a las 5:30 pm ya nos corrieron.
9,6 Excelente
Ventajas: blue moon restaurant was really good food, service.
Secrets Silversands Riviera Cancún - Puerto Morelos - Edificio
14
8,5 Excelente (1.607 opiniones)
$ 24696+
10,0 Excelente
Ventajas: Un servicio excelente y buena comida hicieron de estas unas vacaciones relajantes! Excelente playa y un montón de piscinas para elegir.
Desventajas: Nada!
6,0 Bueno
Ventajas: Grounds during the evening are beautiful.
Desventajas: In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10,0 Excelente
Ventajas: Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Desventajas: Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10,0 Excelente
Ventajas: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.
Desventajas: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
10,0 Excelente
Ventajas: The Staff is fantastic!!
Desventajas: The beach could have been nicer, unable to swim and enjoy.
Hotel Eden - Puerto Morelos - Edificio
15
8,5 Excelente (249 opiniones)
$ 4376+
Detalles Opiniones
Si decides alojarte en este apartotel, disfrutarás de una fantástica ubicación en el centro de Puerto Morelos, a solo 4 min a pie de Playa Ojo de Agua y a 13 de Plaza Central de Puerto Morelos. La recepción tiene un horario limitado. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) (disponible las 24 horas) y aparcamiento sin asistencia gratuito.
8,3 Excelente
Ventajas: Lo bueno es tener cocina, con mobiliario y utensilios para 4 personas, también prestan toallas de playa con un depósito de 200.00.
Desventajas: Creo que ayudaría tener un cancel en el baño parte que el agua no salga del área de la regadera.
10,0 Excelente
Ventajas: own kitchen! drinking water in room, less than 5 min to beach , amazingly helpful staff, laundry place very close as well as grocery.
Desventajas: beach towel not available, problems with hot water (it was always room temperature water), problems with wifi
10,0 Excelente
Ventajas: Clean and easy access to the beach, friendly staff, seems reception is until 22:00, so must inform ahead the arrival time if gets late.
Desventajas: The ambient of entrance, and back side of the buildings was bit too bushy. Could be improved by making it more garden look like.
10,0 Excelente
Ventajas: Las instalaciones, limpieza y la atención.
10,0 Excelente
Ventajas: - very clean, quiet, good wifi, comfortable, good value for money, spacious
Desventajas: - the toilet flush was not working properly
10,0 Excelente
Ventajas: Esta a 5 minutos caminando a la Playa.
10,0 Excelente
Ventajas: El área para cocinar
Desventajas: La distacia
9,2 Excelente
Ventajas: El precio, que cuenta con servicios que normalmente no tiene un hotel. Tiene una cocineta con comedor para 4 personas con equipamiento mínimo necesario para poder desayunar, comer y/o Cenar en el lugar. Esto es muy cómodo. Un estacionamiento pequeño pero suficiente, o si no puedes dejar el coche del otro lado donde también tienes acceso a la habitación.
Desventajas: El baño podría mejorar en cuanto a la presión o calidad del agua. Las amenidades de igual manera podrían mejorar. Algunos colchones (rentamos 2 habitaciones con 2 camas cada una) podrían mejorar.
9,2 Excelente
Ventajas: Very nice and comfortable. Close to a beach entrance
Desventajas: This internet in the room stopped working after the 1st half day and never came back. I was offered the reception WiFi which worked but not as comfortable as being in the room. For working it wouldn't have worked. This is my only complaint, other than that it was great!
6,7 Bueno
Desventajas: No tuvimos internet en la habitación por 2 dias
Rancho Sak-Ol - Puerto Morelos - Vista del exterior
16
8,4 Excelente (268 opiniones)
$ 5574+
Detalles Opiniones
Si decides alojarte en Rancho Sak-Ol de Puerto Morelos, estarás a pie de playa y a menos de 15 minutos a pie de Playa Ojo de Agua y Mercado de artesanía. La recepción tiene un horario limitado. Hay un aparcamiento sin asistencia gratuito disponible.
9,3 Excelente
Ventajas: Realmente relajarse y un personal servicial. Me encantó.
Desventajas: El agua caliente era inexistente
2,9 Regular
Desventajas: Es un hostal que se paga como hotel, se anuncia en la página cómo hotel fabuloso y realmente no ofrece las comodidades que se esperan. Demasiada plaga y mosquitos. No fumigan y salimos al día siguiente. Perdimos un día, preferimos irnos y dejar pago. Solicite vista al mar en la página y me responden diciendo que no había disponibilidad y cuando llegamos, oh sorpresa, no había nadie.
9,0 Excelente
Ventajas: Super friendly staff. Always available and helpfull. Hotel is a few minutes outside of the City but with the perfect service of free bike rental only 10 mintues to the city with lot of nice restaurants. Also free snorkel equipment and beach towels available. Breakfast with a lot of choices. And they allowed us to stay inside the hotel the complete day until we had to leave for our flight even check out is at 12. Snorkel Trip at the biggest corral reef of the world is a must.
Desventajas: Due to the seagrass we went by bike to another beach instead of staying at the privat hotel beach. Maybe after rain season this situation gets better.
6,3 Bueno
Ventajas: Room was clean. Air conditioner was cold. Elisa, the hostess, is very nice. The view from the terrace was nice. Good breakfast served in the morning. Kitchen available until 10:00pm, if you want to cook for yourself.
Desventajas: Difficult access to property: it's located on a private road accessible only by car. Bed is hung by ropes; you swing with every movement. The beach is small and unkempt. Price is high for what you get. Table in room was rickety.
9,6 Excelente
Ventajas: La cama comodisima
Desventajas: El servicio de agua de la regadera falla
8,3 Excelente
Ventajas: We appreciated a lot the suspended bed and hammocks. Very calm place with sea view, a lot of birds and iguanas around. Good breakfast.
Desventajas: There were a few cucarachas, but the room was cleaned well.
10,0 Excelente
Ventajas: Its an old but well suited hotel with a very natural and close to the nature style. Bungaloo alike apartaments 10 minutes to the beach. Friendly and charming facilities and staff. If you want to escape from big resorts and stay in a friendly and kind place this your best option.
8,3 Excelente
Ventajas: A small and basic hotel In a quiet location of Puerto Morelos. All the staff were lovely and helpful. It was great to make use of the bikes. These were free and a returnable deposit of 400mxps made the stay really enjoyable. Lovely breakfast.
Desventajas: Nothing not to like. We were out of season so very quiet but this suited us fine. Decoration clean and basic and not particularly modern but all perfectly functionally.
2,0 Regular
Ventajas: Pictures in booking are the best they have.
Desventajas: the rooms are old and not confortable, the floating bed looks nice but it is terrible to sleep on them, the beach has no sargazo protection, full of seaweed, you must take a car or a bike to find a clean water place to take a bath the location is cut from the village by the fiscal port, you cannot walk the beach towards the center of Puerto Morelos, the staff is not professional enough, does not inform properly, creates confusing situations,
9,6 Excelente
Ventajas: Incredibly relaxed and quiet. The room was clean and comfortable with a fantastic view. There's no bar or restaurant but you have the use of the kitchen and there is a buffet breakfast laid out each morning. About 15 min walk from Puerto Morelos centre or use the hotel bikes for free. If you want a resort where you're waited on hand and foot all day, this hotel is not for you (but staff are very helpful here), but if you want a beautiful, quiet place to stay where you can look after yourself.....
10,0 Excelente
Ventajas: El concepto. Parece que estás en casa y tienes la libertad de usar los servicios
Desventajas: Sin quejas
7,1 Bueno
Ventajas: It was very peaceful but this place really needs a pool . The kitchen needs to stay open past 10pm and coffee should be available throughout the day .
Desventajas: Needs a pool
10,0 Excelente
Ventajas: Concepto
Desventajas: Todo estuvo bien

Las mejores habitaciones en Puerto Morelos

Righetto Vacation Rentals - Puerto Morelos - Habitación
1
9,7 Excelente (115 opiniones)
$ 6893+
Detalles Opiniones
Si decides alojarte en Righetto Vacation Rentals, disfrutarás de una magnífica ubicación en pleno centro de Puerto Morelos, a solo unos pasos de Playa Ojo de Agua y a apenas 12 min a pie de Plaza Central de Puerto Morelos. Tendrás consigna de equipaje y una lavandería a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
9,4 Excelente
Ventajas: Casi una 'hacienda' cómoda, muy bonito piso en un lindo lugar de dos pisos con excelente gestión y asistencia al personal. Esta sería una opción sólida si usted está en Puerto Morelos.
10,0 Excelente
Ventajas: Amabilidad del dueño, comodidad del lugar, muy equipado el departamento, volveré
10,0 Excelente
Ventajas: La atención y el trato impecable de Milko marcaron la pauta de unas perfectas vacaciones, ubicación excelente, la piscina increíble, instalaciones y decoración inmejorable, camas grandes y cómodas, sitio acogedor y bonito. Sin duda repetiremos. GRACIAS MILKO!!
Desventajas: No hubo nada que no nos haya gustado. Todo perfecto.
9,6 Excelente
Ventajas: Very spacious reformed condo, with local feel to it. Very well equipped. Free laundry service Close to the beach. Refreshing pool Very helpful staff
Desventajas: Car needed to go to city center
9,2 Excelente
Ventajas: La limpieza la alberca
Desventajas: Todo bientodo estuvo bien
10,0 Excelente
Ventajas: El anfitrión es super amable, el departamento está equipado con más de lo mínimo necesario, es bellísimo y muy cómodo. La zona es muy tranquila y se puede llegar caminando a cualquier punto de interés del centro de Puerto Morelos. Definitivamente es un lugar muy recomendable y al cual regresaría.
10,0 Excelente
Ventajas: Es una casa acogedora. Súper cómoda, tenía todo lo necesario para cocinar. El personal es muy atento. Puerto Morelos tiene la perfecta ubicación. Esta a 20 minutos del aeropuerto de Cancún. Puerto Morelos es muy bonito, agradable y tranquilo, y ahí puedes encontrar de todo. Desde comida hasta tours a los mejores destinos. Definitivamente volveremos a Puerto Morelos y a Righetto Vacation Rentals.
10,0 Excelente
Ventajas: Great apartment with pool, ideal location, nice staff, attention to detail. Will come back
Desventajas: Nothing
8,8 Excelente
Ventajas: Nice small pool
10,0 Excelente
Ventajas: El apartamento era precioso y totalmente equipado, varias estancias, super limpio y coqueto. La piscina y las amacas geniales y la playa a dos pasos. Inmejorable!
Desventajas: Nada, todo era genial.
9,2 Excelente
Ventajas: Quiet location 2 mins walk from the beach, 10 mins walk from centre of Puerto morelos. Very well equipped place, everything you need to cook yourself and make your own margeritas. Also provide beach gear, lounges and umbrella. Jin at the front desk was super helpful with arranging activities and Milko the owner is very friendly.
Desventajas: Bathroom is a bit dated but fully functional and very clean.
10,0 Excelente
Ventajas: The host and agency employee Jin were awesome and helpful Accommodations Location easy access to main attractions Pool
Desventajas: Nothing I didn’t like Would return
10,0 Excelente
Ventajas: The most amazing vacation rental. From the moment we checked in it was clear we were in good hands. Milko went out of his way to show us everything in the apartment and how everything worked, even giving us a little tour of Puerto Morelos to show us where things were and helping us with anything we asked, including onward travel and tips for the remainder of our travels. The place is impeccably clean, comfortable and stylish with all the amenities you need for a relaxing stay. The staff are worth their weight in gold and we just had the most fantastic time. Stay here. You will not regret it! Could have stayed here forever. Thanks again Milko and team. We will be back!
Desventajas: Nothing. Everything was perfect.
Excellence Riviera Cancun - Puerto Morelos - Habitación
2
9,4 Excelente (2.403 opiniones)
$ 26793+
Detalles Opiniones
En Puerto Morelos, este alojamiento en primera línea de playa ofrece una buena ubicación cerca de un campo de golf, a menos de 5 kilómetros de Zoológico Crococun, Playa Ojo de Agua y Arrecife Puerto Morelos. Plaza Central de Puerto Morelos y Iglesia católica San José también están a menos de 5 kilómetros.
10,0 Excelente
Ventajas: Todo fue maravilloso
10,0 Excelente
Ventajas: Todo fue impresionante.
9,7 Excelente
Ventajas: La habitación era increíble, así como el resto de las instalaciones. Todo tan limpio y fácilmente accesible. El personal era servicial y educado. La visibilidad de las estrellas hacía que nunca quisieras irte.
Desventajas: La comida estaba bien en la mayoría de los restaurantes.
8,8 Excelente
Ventajas: Lo único que no me gustó fue la inconsistencia del servicio. Cuando pedimos bebidas siempre fue una sorpresa lo que nos iban a dar a conocer el camarero o la camarera que tomaba la orden. Algunos servidores eran más amables que otros. Además, El Wifi y el servicio de celular eran MUY malos. Si necesita comunicarse con el mundo exterior, no debe quedarse allí.
10,0 Excelente
Ventajas: En realidad, estaba medio temiendo este viaje basado en experiencias pasadas de México, pero terminé pasando un momento increíble. La comida, la habitación, el personal, todo fue perfecto. Definitivamente volveremos algún día.
Desventajas: Este complejo no tenía control sobre esto ... ¡pero el océano estaba marrón por las algas! No pude pasar ningún tiempo en la playa! Tenían un tractor tratando de recogerlo, pero había demasiadas
9,7 Excelente
Ventajas: Me encantó todo en el complejo, excepto la playa.
Desventajas: Un montón de algas en el océano que las tripulaciones intentaron limpiar a lo largo de las mañanas. El agua no estaba clara.
9,0 Excelente
Ventajas: Staff are very attentive. The grounds are immaculate. Value for money is 1st class.
Desventajas: Slightly outdated decor.
8,2 Excelente
Ventajas: The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people say this place is top of line they have not been to to many others. You can go to several other hotels and get 100% of what you want, not 90%.
Desventajas: If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very disappointing. You will not even want to go in the water with all the algae and sea weed. If you are strictly a pool person, you will be fine. We will not go back simply due to this issue. We have been to several other resorts in the Riviera Maya that has everything for the same basic price.
10,0 Excelente
Ventajas: Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Desventajas: Nothing!
10,0 Excelente
Ventajas: Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Desventajas: Every now and then I could smell stagnant water in the water displays next to the buildings
10,0 Excelente
Ventajas: Extremely friendly staff. Great food not to mention a variety of food options.
9,0 Excelente
Ventajas: Room was clean
Desventajas: Beach was covered in seaweed making it unusable.
10,0 Excelente
Ventajas: What did not I like? So happy we stayed here. I had been researching resorts and at one point they all looked the same. Excellence Riviera was recommended by a friend and did not disappoint. Very close to the airport. Very welcoming. Our room was great!
Desventajas: Nothing!
Detalles Opiniones
Este hotel de Puerto Morelos, en primera línea de playa y cerca de un campo de golf, te sitúa a 0,1 km de Bahía de Petempich y a menos de 15 kilómetros de Playa Ojo de Agua y Santuario de la Esperanza y Cápsula del Tiempo. Jardín botánico Dr. Alfredo Barrera Marín y Arrecife Puerto Morelos también están a menos de 15 kilómetros.
10,0 Excelente
Ventajas: Staff, Parties/events
Desventajas: The water wasn't the clear blue color normally seen in cancun.
10,0 Excelente
Ventajas: La atención comida el personal k trabaja aqui
Desventajas: Que las habitaciones están muy lejos de los restaurantes
10,0 Excelente
Ventajas: El mejor ambiente de fiesta!!
Desventajas: Sólo nos podian llevar 4 cervezas al cuarto cada 30min. A la comida del room service le faltaba variedad. El de limpieza entró a las 8am sin tocar a limpiar.
10,0 Excelente
Ventajas: Increíble hotel. El stuff súper amable resolution atento y buena onda. Muy buena energía y súper divertido. La calidad de la comida y de la bebida es EXCELENTE. La atención impecable
Desventajas: No hubo nada que no me guste
10,0 Excelente
Ventajas: This was our second time staying at this resort. We went in November 2018 as well. Room service breakfast is the way to go. You can sit outside on your balcony and look at the ocean. They will bring you as much as you order along with a full pot of coffee. The staff is wonderful. Charley Boy on the beach is wonderful & sweet. We also had a great time with Francisco at Twist & Squeeze. Daniel, Miguel, Melanie on the E-Team were a ton of fun. We also got great espresso martinis from Angel at Wink.
Desventajas: The hotel is starting to show its age a bit. The rooms could use new makeup mirrors, the swim up bars could use some minor repairs.
4,6 Aceptable
Ventajas: property was EXCELLENT....
Desventajas: The food, the drinks, the fact that you are far from EVERYTHING...and trusting your life with the locals that don’t speak english at all or very little made things very very very difficult to make yourself comfortable...the TV had all the channels in spanish and what was in english was the news from florida which wasn’t much ...not to much people to help translate....
9,2 Excelente
Ventajas: Los Restaurantes
Desventajas: La Playa
8,8 Excelente
Ventajas: The pool events were fun. Staff was excellent
Desventajas: Not enough events at the theater. Only three during a 7 day stay. The resort allowed smoking so every where we went we were bombarded with cigarette smoke. Could use more restaurants, especially lunch options.
7,5 Bueno
Ventajas: Beautiful grounds; extremely well maintained in light of the number of guests it serves. Nice mix of pools and atmospheres. In general the staff was very helpful and accommodating.
Desventajas: Paid for the Xhale upgrade and was supposed to have VIP check in and service. That didn’t happen and when brought to managements attention they made no accommodations to remedy the situation. Rooms are exactly the same as the other side, only difference for the extra $1k for the 4 night stay was a container of Pringle’s and bag of peanut m&ms each night.
9,6 Excelente
Desventajas: No hay opciones veganas. Ni saben qué significa. Me quedé sin cenar porque en room service puro platillo de origen animal.
8,8 Excelente
Ventajas: Todo muy bonito!! Me fascinaron los jardines, muy agradable la gente y muy amables todo el staff
Desventajas: La comida no me gusto!! Esta hecha nada mas como para los extranjeros no era típica comida mexicana y si esta muy caro todo!! Y la música nada más tocan para la gente de fuera no piensan en la gente nacional o latina...
10,0 Excelente
Ventajas: Very clean grounds
Desventajas: Needed more hip hop music n party areas
Generations Riviera Maya - Puerto Morelos - Edificio
4
9,1 Excelente (762 opiniones)
$ 27513+
Detalles Opiniones
Directamente en la playa, este alojamiento de Playa del Carmen se encuentra a menos de 10 kilómetros de Santuario de la Esperanza y Cápsula del Tiempo Campo de golf El Manglar y Jardín botánico Dr. Alfredo Barrera Marín. Playa Maroma y Playa Ojo de Agua también están a menos de 15 kilómetros.
8,3 Excelente
Ventajas: The facilities was wonderful and extreme clean.
Desventajas: The restaurant food was less than good. It was overly salty and service was extremely slow.
9,0 Excelente
Ventajas: Awesome food! Great pool activities and facilities
Desventajas: More beach activities for kids