Gran ubicación. El personal era amable. La habitación estaba limpia, era cómoda y teníamos una gran vista del puerto. A poca distancia de restaurantes y tiendas. El aparcamiento era de $25 por noche, lo que parece caro, especialmente en abril.
Me encantó la ubicación, justo en el puerto, a poca distancia de todas las tiendas, cafés, bares... a menos de 20 minutos. Viaje en coche al faro beavertail, hermosa vista del océano, en el centro histórico de Ocean Drive, Fort Adams, de la colina de windmill Pagamos $25 dólares al día por aparcar en el hotel Newport Harbor...
when I arrived only one room was reserved rather than the two I had scheduled through Hotels.Com. This mixup was corrected but this kind of error should not happen. Correct information was not transferred accurately. This is quite discouraging for an online reservation system. Got the stay off to a poor start.
Location was fantastic and the shuttle to the shops and restaurants was great. Staff wasn't helpful, genuine, or friendly - unaccomodating and not knowledgable.
Room and breakfast buffet Room with no window
location is right on the island after the bridge room is so perfect ie clean, spectacular view from window great buffet breakfast ie smoke salmon, omelet, fruit, juice great walking area right on the front harbor nice exercise and pool room a little noisy perhaps due to many people parking fee check in time is 3p, too late, check out time is 11a, too early
Staff very helpful and friendly Price is outrageous for quality of hotel. Ripped cushions on outdoor patio
Clean Great location On way down called for early check - told no before ever learned what time we were arriving - very rude Toilet flush one time then not again No water then no hot water 4am fire alarm Had to cancel my appointment due to no shower Waste of time and money
Restaurant /bar onsite Called on phone prior ro make sure had hot tub and hot tub open..don't have one. $20 "resort" fee charged per night (for having an indoor pooll???) , possible see reason for charge IN season (outdoor pool erc) but OFF season (hotel did waive fee after we complained ) Room awkward...not cozy or homeyphome In general just disappointed with stay and hotel
Staff Problems with rooms and cleanliness... Also $20 service fee per a night non-negotiable
The location of the hotel is excellent, being on Goat Island in the center of Newport. Breakfast buffet was good. Breakfast servers were on the ball. The valet service was quick and professional. Close to everything. It took 3.5 hrs to have our room ready (oceanfront king). That is a long wait with a 5 year-old. We were originally booked at the Newport Marina because of their saltwater pool, but upon arrival it was closed for a few days so we booked a room at the Hyatt through the Kayak app (because of the pool). So after the long wait to get our room (not ready until 7:30pm, it was too late to take the family to dinner downtown after we got situated), I asked if they'd cover dinner and they agreed to comp room service. There is a $5 charge every time you have your car brought up from valet. Didn't know that. Also, there is a daily $20 "resort-fee" not included in the quoted price. I asked what it was for and was told that it was for the pool and WIFI. Outdoor pool closed, as is the Pineapple restaurant that is advertised. We swam in the pool once because it was so cold (as a pool owner i'd guess it was about 72F-ish), a bit too cold to hang around much in, plus the pool room itself was pretty cold too. Our room was pretty drafty as well (very windy and cold outside). Expect to get sprayed by the shower when you turn it on since you have to be inside the shower to reach the handle. Also, only one towel hook in the bathroom was not good when there are 3 people staying.
We were on the ground floor stuck in a corner down some stairs with an outside exit right outside our room door and the hinge was loose on the door and it banged closed every time some used the door.
Bedding very comfortable, nice pillows, and a clean room. Broken Toilet, when we called downstairs to let them know, got the impression they already knew there was an issue. They did send someone right away, but wish it was taken care of before getting to our room. That night after returning from dinner 9 p.m. the guest in the next room BANGED AND SHOUTED for us to be quiet - we were laughing - no TV on no music on just enjoying our view and relaxing - did NOT feel comfortable at this persons Anger! We were able to change rooms but at the front desk did get a little push back on - if they could get us a room with a view...I told them we were not loud and that HE was the problem she then stated ours was the second complaint from him - regarding a different guest...and she said how they had plans in the work to fix the soundproofing issues with the whole complex. Following night after dinner we returned and decided to go to the bar for a nightcap we got a high top table but went over to the bartender to place our drink order she seemed put out definitely not pleasant.
Great hotel. Great location.
Loved the location. On the water and walking distance to everything in newport. Good hotel to stay at with teenagers but truly just an average and little worn marriott on inside. Felt very 1980s needs lobby re do. Hotel front desk seemed overwhelmed and a bit immature. Made promises could not and did not keep. Conceriege lounge was average -- staff not very attentive in there. Food and liquor would run out and go unnoticed by staff. Also had an odd smell.
The location was very good The facility was down on the heel, dated, with minimal maintainance. The room was very small, with pealing paint and tape holding the insulation around the window. The yard was a mess and it just appeared that the proprietors did not care or take pride in their building/inn.
The room was very clean and comfortable. It was well decorated. It even had a binder full of handy information about the town, including the innkeepers phone numbers. The breakfast was delicious, something different every time. The innkeepers Michael and Heather gave a sense of warmth and friendliness to the place.
The location is just great. The suites are spacious, and the idea of marrying modern designs with a historical building makes this hotel very charming. I know hotels are generally trying to be more mindful about the environment by reducing the frequency to change towels, bed sheets, etc. However, we accidentally stained the bed sheets on the first night of the stay. Instead of changing the sheets, the house keeping staff simply ignored the stains and made the bed as if nothing was there. It made our 2nd night of stay pretty uncomfortable.
We liked the hotel's contemporary design, great rooftop, healthy and delicious continental breakfast, quiet and adult vibe, friendly staff, on-site parking and close location to downtown Newport. No elevators, awkward shower design, furnishings in living room were a little tired, motor on refrigerator was loud.
We've stayed here before, love it's central location and clean friendly facilities. As for your service, they did not have our reservations when we arrived. Luckily they had a room available. Not happy when we did not have reservations we requested through your service.
The Mill Street Inn was fabulous - everything we could have asked for and more.
Bed was extremely comfortable and they had a great continental breakfast! seemed like they were a bit understaffed
Fue una experiencia encantadora, es un pequeño hotel precioso, con mucho encanto y muy familiar (es de dos chicos jóvenes que tienen una niña). Lo mejor fue sin duda el desayuno, se podía elegir entre 3 platos diferentes todos ellos deliciosos (cogí el "parfait de cramberries con granola y baked muffin de cinnamon"). Increíble. La llegada de noche fue un poco confusa, la carretera de llegada a Newport es un autentico fiasco.
Muy acogedor. Bonitas habitaciones y muy rico desayuno. Bien ubicado, muy bueno para caminar y en una calle muy bonita. El personal muy agradable. Tiene estacionamiento. Muy recomendable. No, todo muy bien
Su edificio , su elegancia y sobriedad , el buen trato y la buena disposicion nada
un sitio encantador regentado por gente encantadora. volveríamos
Hotel bastante familiar y cómo en sus instalaciones. Está bastante bien ubicado. Bajo nuestro perfil, hubiera preferido una televisión, pero tampoco es que por esto sea malo el hotel. El desayuno, el que estaba incluido, no fue de nuestro agrado.
Casa en un barrio tranquilo de New Port cerca del centro y con Parking. Buena relacion calidad-precio, confort de las habitaciones, limpieza y sobretodo, el desayuno en la terraza. Una delicia! En la reserva Booking mencionamos que veniamos con nuestro hijo aunque este detalle no fue visto por el propietario. Este ultimo propuso una solucion rapidamente y finalmente no fue un problema.
Muy cálido, parecia nuestra casa. Excelente decoracion, todo muy fino y el desayuno maravillo. Me gustan los hoteles situados en areas residenciales con poco turismo.
Location was very nice The building is older so you hear lots of little noises
Great location for "foot" touring! Staff very helpful and friendly. Housekeeping leaves much to be desired!
The rooms were very very comfortable with an excellent view of the bay. The location was ideal and the staff were very friendly. There was unlimited use of the dining/common room with coffee and tea through the day. Would definately recommend this hotel. Breakfast was ordinary, but the location/staff/comfort made up for it.
Excellent location and value for the area. Very clean and friendly staff. Would definitely stay here again. Nothing.
The suites were absolutely beautiful, very tastefully decorated and I just didn't want to get out of the bed it was so comfortable! The lobby is very utilitarian and does not relfect the high standard of the rooms. It could put off walk-ins from staying there, which would be a shame.
Awesome location, excellent value (for the time of year), very friendly staff, cute and cozy room
Great location, very pleasant staff, wonderful view, very nice rooms
Nice room no
Authtentic atmosphere ,large rooms more like suites, breakfast area with splendid views over the harbour. Nice crew and location spot on.Place to return.
Lovely place to stay, very clean, warm and helpful staff, delicious breakfast and baked goodies.
The Innkeeper, Cindy, was very accomodating and created a great breakfast.
The innkeepers were very hospitable and really offered a wealth of information on Newport, things to see and do, and so on. They really went out of their way to make sure we were at our most comfortable, providing a lovely breakfast every morning and tea every afternoon. The rooms themselves were great, the beds were comfortable and the space was cozy. We thoroughly enjoyed the garden and patio areas. It really was a lovely experience overall and certainly was a great value.
Very comfortable, affordable and great staff. Parking
Good atmosphere with friendly staff No choice of entree for breakfast
Beautiful bed and breakfast with excellent facilities in the room and a good breakfast buffet plus helpful staff with good local knowledge.
The Inn was very clean, everything in the room worked fine. Towels were very plush, bed linens fine, clean and fresh. The Innkeepers were very hospitable, friendly and knowledgeable. Breakfast terrific. 3rd floor deck overlooking Newport wonderful.
Great location, very nicely appointed common areas
Great location. Enjoyed the visits with proprietors. They were helpful with local information and very accommodating.
The room was decorated very charming and comfortable. The location was equidistance from the beach and the harbour. The breakfast was lovely. It was facing the back of Shop and Stop and The Tennis Hall of Fame. Not the best view and you heard tennis playing from the window. But they had a charming garden in the back
Great location to base yourself to checkout all Newport has to offer, which is a lot. Being able to park the car so close to the center of Newport is another big bonus. Great place to stay.
Great breakfast, good location, very nice staff, parking included.
The innkeepers were helpful. The breakfast was very good. The location was great and it was great to have free parking on the hotels site. Also we had a very good rate compared to other places. The lock on our room needed to be replaced, and I know that the staff was aware of that. The bed in our room was really hard, not the most confortable.
Location, breakfast They placed us in a room at the top of the stairs on the second floor. We could hear everything! I had called when I booked the room and asked for a quite ,private room and they told me all the rooms were the same. Well, that night, we heard everything from people coming up the stairs, closing their doors, flushing toilet in the room above us and footstpes above. In the morning it was the shower... I was just upset that they told us all the rooms were the same because I dont bellieve them. The rooms on the third floor , I am positive, were not as noisy. I did not complain in the morning because but I should have.there were so many quests eating breakfast,i did not want to make a scene
I just loved the room and the location of the Inn, my husband and I could walk to everything. The service was impeccable. Staff most accommodating and very helpful. We were in Newport for a wedding and the Inn was perfect. And the breakfast was very good and served in the lobby which reminded me of a coffe house in Vienna, Austria.
Good location in Newport, easy parking, nice staff (breakfast). Big security issue: rooms have been opened during dinner time, personal and hotel goods have been stolen. No personal support by Inn when filing the incidence and no goodwill from the management afterwards. Ambiguous if the rooms are safe now (all locks have to be exchanged). Rooms are extremely noisy (no protection against external noise), bathroom not very clean (old hairs, clogged basin), damaged installations (fan in the bathroom).
This is a nice hotel, well situated to visit the city. The staff is friendly and breakfast is good. The only flaw might be the price, but probably it is difficult to find something cheaper in Newport
Bed was comfortable Breakfast was inadequate room had no insulation so you heard talking from the next room like they were next to you
The breakfast was fantastic!
todo impecable, sin quejas de ningùn tipo. no
su ubicación un poco costoso para las alcobas, un poco pequeñas
Es un hotel tranquilo y bien situado que dispone de parking Las habitaciones son un poco pequeñas
Todo el ambiente y el buen trato, nos habria gustado estar mas tiempo alojados allí Nos dieron una habitacion en el altillo y hubieramos preferido pagar algo mas y estar en una habitación mas cómoda . i.e: hab Nº 7 ó Nº 10 en P.B.
Marise, the inn keeper, is awesome!:) Beautiful old home, very clean, nice interior design, upscale personal care products, home baked goodies and excellent bfast. I will be back:)
Charming, lovely, friendly, comfortable, well-located Not a thing. Everything was delightful.
Innkeeper, character, location, and cleanliness. Not really.
very special hotel. nice staff. clean and nicely located in new port
Fantastic location probably the best hotel in Newport, very conveinet for town centure, tourist sites, bars. Decent sized car park, nice good sized rooms, good amentities, decent breakfast.
The staff was extremely friendly and helpful! Great value for money with free parking and breakfast too. Perfect location, close to shopping, dining and attractions.
location bed a little too hard
Excellent location, easy parking, spacious and clean room with a simple decor. Good variety at breakfast and nice staff. Overall very positive experience!
Very clean , adequate breakfast , god location for walking Newport.
Very convenient location with excellent friendly staff. During a two week tour of New England and Canada it was the most comfortable hotel we stayed in. We will strongly recommend The Jailhouse Inn to others in Old England! Nothing, we liked it all
It previously housing the police dept/jail, made the surroundings more interesting and unique....the international buffet bkft offered many choices Room was noisy in the am, since the window was right on the front porch where people congregated, laughing etc....a/c did not work properly and did not cool the room, even with front desk clerk checking it
The uniqueness of the Jailhouse Inn. Nice touch with the cell doors in the hallway. Very friendly and helpful at the front desk.
The Jailhouse Staff were exceptional. The Hotel is ideally situated; it is welcoming, warm and very comfortable - I highly recommend this Hotel. when I return to Newport my first port-of-call will be the Jailhouse. I cannot speak highly enough of the staff and the premises; it has an intriguing history, which is interesting and still very much alive; however the standard of the accommodation is by no means compromised and the staff offer a five star service. Congratulations to all !
Great location-close to shopping, wharf, etc Mildew around the tub-owner needs to re-caulk. Could use extra pillows and blankets. No drinking glasses in room. No coffee before 8am! Great location but rooms could use some updating. Lot of $$ for a small room.
Host and staff very nice, breakfast was good and hotel was quiet We found that the photo's on the internet were not representative of the rooms. In reality, rooms were all very small
Frindly staff,good downtown location,good breakfast. A little pricy.
very private, clean, friendly and good breakfast
Received an upgrade to a King size bed. Great location, convenient to Thames Street and wharf activities. The carpet was filthy. Could use a simple steam cleaning.
Nice breakfast. The quality of the rooms vary greatly. One of the rooms we rented was very shabby and dirty with a couch that should have been replaced 15 years ago and a bed that was falling apart. The cleaning could have been a lot better too.
superb, restful No
Another excellent Inn in Newport which oozes the history of the ancient tradesmen and merchants
The breakfast made to order in the morning was delicious! I did not like how thin the walls were. Felt like everyone could hear our business (talking, watching TV etc.)
The B&B was really nice and a great value for the money. The breakfast was made to order, pancakes, eggs, toast, meat, fruit. Amazing. You can smell it when you wake up. Thames street is right there so it's super convinient. All around I'd stay here again in a heartbeat.
Cozy & comfortable room, friendly & helpful staff, perfect location to walk everywhere
The manager was so nice and helpful. We had great conversations. The room was cozy and warm. The decor was lovely. The location was fantastic. the rooms were small. it would have been nice to have had a door to close in the dining area for privacy.
Friendly and helpful staff. Clean, tastefully decorated rooms. Location was ideal - walking distance to town and the waterfront.
The innkeeper went out and bought yogurt just for me when I mentioned that was what I usually ate for breakfast Although clean the condition of the room was a bit run down.
Comfortable location in Downtown Newport Slightly frayed around the edges
Quickly and amicably resolved the Qeen size issue and put us in a King. Room and breakfast very nice. Enjoyed our stay. Originally booked as a King, but was placed in a Queen. However this was resolved.
The room was clean and bed was confortable. The breakfast was delicious! We stayed on the second floor...wished there was an elevator in the building.
They have a fabulous restaurant attached to it but you must make a reservation in advance.
The room was very clean, tastefully decorated, had great amenities (stove, fridge, microwave), and was perfectly located. Very tasty breakfast yogurt parfait and pastries. Quiet even in downtown area. hard to know where to park at first, but they do give you directions.
Location. Bathroom poorly equipped. Air conditioner noisy. Bedside lamp 20 watts. Small thin towels
location - near water -- accessible to restaurants/bars. could walk anywhere. near a great coffee spot 'Alix' room was nice, but a little on the pricey side for what it was.
The Inn attendant that greeted us upon arrival was very helpful in suggesting places to eat and visit. I also loved the warm pastries and creamy yogurt that we received promptly at 8 am every morning.We loved that the inn was in a very central location. I liked everything about this inn.
Hotel Employee who checked us in was lovely and gave us great info on what to see in Newport as well as a map. Be prepared that the pub next door doesn't close till 1am. Their patio was full of happy young adults! The air conditioning unit was able to muffle most of the noise but we aware that this noise might affect your stay.
The staff were friendly and welcoming and the owners, the location was perfect and the overall experience was more then we expected! Food was excellent! No
They were friendly. Brought you breakfast in the morning
We stayed in one of the inn's newest rooms (they've recently expanded), and our room was beautiful & spacious. The building is brand new to the inn, but everything ran like clockwork. Check in was handled somewhat awkwardly in the entry to the restaurant. Otherwise, it was a great experience!
The location was convenient yet quiet for sleeping at night. The staff was attentive and helpful. The room was in a separate small building rather than the main building next to the parking lot so less curb appeal. Even though they supplied a special made yogurt and fruit pastry in the morning, there is no place to eat it. The room only has a tiny nook. I suggest that the hotel use one of its dining rooms for guests to eat in breakfast or the outdoor dining area.
the location is fantastic and they have parking. also, the complimentary pastries in the morning are to die for. for the price of the room per night and the stars this hotel has, I was surprised by the condition of the room. the rug was ripped and frayed, the bathtub/shower felt unclean, and the staff could have been more polite.
The staff was amazingly friendly and willing to help. The room was huge, clean, and welcoming. Free breakfast was provided every morning, without waking us up. Nope.
The size of the fireplaced room overlooking the water. Modern contemporty upgrades. One of the nicest Hotel's I've ever been in by far!
The hotel was AMAZING! We reserved the Harbor View suite and the view was PERFECT! We could see the bridge lit up at night and the room was cozy, modern, clean and had an ipad, ipod, huge bathtub, gas fireplace and minibar. The hotel is big into being 'green' but I didn't like that there wes no trash bags in the cans. It felt weird to put trash in without a bag in it, especially since we were putting leftover food from dinner in there. And also no hairdryers in the room.
Fun, friendly environment with excellent wharf-front dining. Staff was a little pushy with the 12-noon checkout. A bellman arrived--uninvited--at 11.30 inquiring if we were ready to leave...he returned every 10 minutes for the next half hour.
Very luxurious Nothing
The entire experience was wonderful, the food the bar the room, but the staff was excellent Leaving
the location, free Wi-Fi, great shower A/C blew directly on the bed - hard to get a comfortable (not too cold) temperature. We had to pay for parking. No options for breakfast, had to go out for breakfast.
Great location, free parking. Knew the private bath was across the hall but didn't realize it was down the hall. Not a big deal for one night's stay, but wouldn't like it if we were staying longer.
Homelike feel, very beautiful place. Innkeeper takes extra care of everyone, good location Heating can be improved
The innkeeper was very pleasant and helpful. The room was very nice and we did have a private bathroom a few doors down. The location was great! Two blocks to walk to town.
The location is great. Close to town but quiet at night for sleeping. The Innkeeper was very accommodating and relaxed. On site parking was a plus! (No extra fee for parking). You can really relax in the common areas.
Location was Great and hotel was very clean. At first The Hotel seemed a bit shorthanded but at the end of the day we were happy. this is a small bed and breakfast and it may take some time for house keeping service.