Gran ubicación. El personal era amable. La habitación estaba limpia, era cómoda y teníamos una gran vista del puerto. A poca distancia de restaurantes y tiendas. El aparcamiento era de $25 por noche, lo que parece caro, especialmente en abril.
Me encantó la ubicación, justo en el puerto, a poca distancia de todas las tiendas, cafés, bares... a menos de 20 minutos. Viaje en coche al faro beavertail, hermosa vista del océano, en el centro histórico de Ocean Drive, Fort Adams, de la colina de windmill Pagamos $25 dólares al día por aparcar en el hotel Newport Harbor...
Staff Problems with rooms and cleanliness... Also $20 service fee per a night non-negotiable
Room and breakfast buffet Room with no window
when I arrived only one room was reserved rather than the two I had scheduled through Hotels.Com. This mixup was corrected but this kind of error should not happen. Correct information was not transferred accurately. This is quite discouraging for an online reservation system. Got the stay off to a poor start.
Clean Great location On way down called for early check - told no before ever learned what time we were arriving - very rude Toilet flush one time then not again No water then no hot water 4am fire alarm Had to cancel my appointment due to no shower Waste of time and money
The location of the hotel is excellent, being on Goat Island in the center of Newport. Breakfast buffet was good. Breakfast servers were on the ball. The valet service was quick and professional. Close to everything. It took 3.5 hrs to have our room ready (oceanfront king). That is a long wait with a 5 year-old. We were originally booked at the Newport Marina because of their saltwater pool, but upon arrival it was closed for a few days so we booked a room at the Hyatt through the Kayak app (because of the pool). So after the long wait to get our room (not ready until 7:30pm, it was too late to take the family to dinner downtown after we got situated), I asked if they'd cover dinner and they agreed to comp room service. There is a $5 charge every time you have your car brought up from valet. Didn't know that. Also, there is a daily $20 "resort-fee" not included in the quoted price. I asked what it was for and was told that it was for the pool and WIFI. Outdoor pool closed, as is the Pineapple restaurant that is advertised. We swam in the pool once because it was so cold (as a pool owner i'd guess it was about 72F-ish), a bit too cold to hang around much in, plus the pool room itself was pretty cold too. Our room was pretty drafty as well (very windy and cold outside). Expect to get sprayed by the shower when you turn it on since you have to be inside the shower to reach the handle. Also, only one towel hook in the bathroom was not good when there are 3 people staying.
We were on the ground floor stuck in a corner down some stairs with an outside exit right outside our room door and the hinge was loose on the door and it banged closed every time some used the door.
Location was fantastic and the shuttle to the shops and restaurants was great. Staff wasn't helpful, genuine, or friendly - unaccomodating and not knowledgable.
location is right on the island after the bridge room is so perfect ie clean, spectacular view from window great buffet breakfast ie smoke salmon, omelet, fruit, juice great walking area right on the front harbor nice exercise and pool room a little noisy perhaps due to many people parking fee check in time is 3p, too late, check out time is 11a, too early
Staff very helpful and friendly Price is outrageous for quality of hotel. Ripped cushions on outdoor patio
Restaurant /bar onsite Called on phone prior ro make sure had hot tub and hot tub open..don't have one. $20 "resort" fee charged per night (for having an indoor pooll???) , possible see reason for charge IN season (outdoor pool erc) but OFF season (hotel did waive fee after we complained ) Room awkward...not cozy or homeyphome In general just disappointed with stay and hotel
The staff were friendly and welcoming and the owners, the location was perfect and the overall experience was more then we expected! Food was excellent! No
Hotel Employee who checked us in was lovely and gave us great info on what to see in Newport as well as a map. Be prepared that the pub next door doesn't close till 1am. Their patio was full of happy young adults! The air conditioning unit was able to muffle most of the noise but we aware that this noise might affect your stay.
The room was very clean, tastefully decorated, had great amenities (stove, fridge, microwave), and was perfectly located. Very tasty breakfast yogurt parfait and pastries. Quiet even in downtown area. hard to know where to park at first, but they do give you directions.
They have a fabulous restaurant attached to it but you must make a reservation in advance.
They were friendly. Brought you breakfast in the morning
The location was convenient yet quiet for sleeping at night. The staff was attentive and helpful. The room was in a separate small building rather than the main building next to the parking lot so less curb appeal. Even though they supplied a special made yogurt and fruit pastry in the morning, there is no place to eat it. The room only has a tiny nook. I suggest that the hotel use one of its dining rooms for guests to eat in breakfast or the outdoor dining area.
The staff was amazingly friendly and willing to help. The room was huge, clean, and welcoming. Free breakfast was provided every morning, without waking us up. Nope.
the location is fantastic and they have parking. also, the complimentary pastries in the morning are to die for. for the price of the room per night and the stars this hotel has, I was surprised by the condition of the room. the rug was ripped and frayed, the bathtub/shower felt unclean, and the staff could have been more polite.
Location was fabulous, staff very friendly. The breakfast croissant was the best I have ever had!
The Inn attendant that greeted us upon arrival was very helpful in suggesting places to eat and visit. I also loved the warm pastries and creamy yogurt that we received promptly at 8 am every morning.We loved that the inn was in a very central location. I liked everything about this inn.
location - near water -- accessible to restaurants/bars. could walk anywhere. near a great coffee spot 'Alix' room was nice, but a little on the pricey side for what it was.
We stayed in one of the inn's newest rooms (they've recently expanded), and our room was beautiful & spacious. The building is brand new to the inn, but everything ran like clockwork. Check in was handled somewhat awkwardly in the entry to the restaurant. Otherwise, it was a great experience!
Newport is known for its mansions and opulence. The Vanderbuilt is a modern version of a big and beautiful home. The staff are extremely friendly and accommodating. You may very well feel like you are an Astor or Berwind. My favorite part is brunch in the Conservatory. The food is great and the room is just so pretty. Not my first stay and won't be my last.
The hotel was beautiful. The staff was very attentive and courteous. The location PERFECT you literally walked down Mary St and you were in the center of Thames couldn't have asked for a more convenient spot. The views from the roof deck were breath taking.
Very luxurious Nothing
The hotel was AMAZING! We reserved the Harbor View suite and the view was PERFECT! We could see the bridge lit up at night and the room was cozy, modern, clean and had an ipad, ipod, huge bathtub, gas fireplace and minibar. The hotel is big into being 'green' but I didn't like that there wes no trash bags in the cans. It felt weird to put trash in without a bag in it, especially since we were putting leftover food from dinner in there. And also no hairdryers in the room.
The size of the fireplaced room overlooking the water. Modern contemporty upgrades. One of the nicest Hotel's I've ever been in by far!
The entire experience was wonderful, the food the bar the room, but the staff was excellent Leaving
the location, free Wi-Fi, great shower A/C blew directly on the bed - hard to get a comfortable (not too cold) temperature. We had to pay for parking. No options for breakfast, had to go out for breakfast.
Fun, friendly environment with excellent wharf-front dining. Staff was a little pushy with the 12-noon checkout. A bellman arrived--uninvited--at 11.30 inquiring if we were ready to leave...he returned every 10 minutes for the next half hour.
Great hotel. Great location.
Loved the location. On the water and walking distance to everything in newport. Good hotel to stay at with teenagers but truly just an average and little worn marriott on inside. Felt very 1980s needs lobby re do. Hotel front desk seemed overwhelmed and a bit immature. Made promises could not and did not keep. Conceriege lounge was average -- staff not very attentive in there. Food and liquor would run out and go unnoticed by staff. Also had an odd smell.
Bedding very comfortable, nice pillows, and a clean room. Broken Toilet, when we called downstairs to let them know, got the impression they already knew there was an issue. They did send someone right away, but wish it was taken care of before getting to our room. That night after returning from dinner 9 p.m. the guest in the next room BANGED AND SHOUTED for us to be quiet - we were laughing - no TV on no music on just enjoying our view and relaxing - did NOT feel comfortable at this persons Anger! We were able to change rooms but at the front desk did get a little push back on - if they could get us a room with a view...I told them we were not loud and that HE was the problem she then stated ours was the second complaint from him - regarding a different guest...and she said how they had plans in the work to fix the soundproofing issues with the whole complex. Following night after dinner we returned and decided to go to the bar for a nightcap we got a high top table but went over to the bartender to place our drink order she seemed put out definitely not pleasant.
desayuno las telas de los muebles estan muy viejas, y le quitan apariencia.
El Inn fue una buena relación calidad-precio. Está en el centro de la ciudad, justo en la calle principal. Tienes acceso a la costa, tiendas, y bares. restaurantes La ciudad en sí es simplemente pintoresca. Sirven el té y postres. Era maravilloso para tomar un aperitivo. También incluye desayuno, y la selección fue maravillosa. Había leído algunas críticas, ya que mencionan que la decoración está pasada de moda. Creo que van por ese ambiente histórico. No es un hotel moderno. Por el precio, además de todos los complementos y la ubicación, no encontrará una mejor relación calidad-precio.
Es un hotel tranquilo y bien situado que dispone de parking Las habitaciones son un poco pequeñas
Todo el ambiente y el buen trato, nos habria gustado estar mas tiempo alojados allí Nos dieron una habitacion en el altillo y hubieramos preferido pagar algo mas y estar en una habitación mas cómoda . i.e: hab Nº 7 ó Nº 10 en P.B.
su ubicación un poco costoso para las alcobas, un poco pequeñas
todo impecable, sin quejas de ningùn tipo. no
Muy cálido, parecia nuestra casa. Excelente decoracion, todo muy fino y el desayuno maravillo. Me gustan los hoteles situados en areas residenciales con poco turismo.
Su edificio , su elegancia y sobriedad , el buen trato y la buena disposicion nada
Casa en un barrio tranquilo de New Port cerca del centro y con Parking. Buena relacion calidad-precio, confort de las habitaciones, limpieza y sobretodo, el desayuno en la terraza. Una delicia! En la reserva Booking mencionamos que veniamos con nuestro hijo aunque este detalle no fue visto por el propietario. Este ultimo propuso una solucion rapidamente y finalmente no fue un problema.
Muy acogedor. Bonitas habitaciones y muy rico desayuno. Bien ubicado, muy bueno para caminar y en una calle muy bonita. El personal muy agradable. Tiene estacionamiento. Muy recomendable. No, todo muy bien
Hotel bastante familiar y cómo en sus instalaciones. Está bastante bien ubicado. Bajo nuestro perfil, hubiera preferido una televisión, pero tampoco es que por esto sea malo el hotel. El desayuno, el que estaba incluido, no fue de nuestro agrado.
un sitio encantador regentado por gente encantadora. volveríamos
Fue una experiencia encantadora, es un pequeño hotel precioso, con mucho encanto y muy familiar (es de dos chicos jóvenes que tienen una niña). Lo mejor fue sin duda el desayuno, se podía elegir entre 3 platos diferentes todos ellos deliciosos (cogí el "parfait de cramberries con granola y baked muffin de cinnamon"). Increíble. La llegada de noche fue un poco confusa, la carretera de llegada a Newport es un autentico fiasco.
The staff was extremely friendly and helpful! Great value for money with free parking and breakfast too. Perfect location, close to shopping, dining and attractions.
Very convenient location with excellent friendly staff. During a two week tour of New England and Canada it was the most comfortable hotel we stayed in. We will strongly recommend The Jailhouse Inn to others in Old England! Nothing, we liked it all
The Jailhouse Staff were exceptional. The Hotel is ideally situated; it is welcoming, warm and very comfortable - I highly recommend this Hotel. when I return to Newport my first port-of-call will be the Jailhouse. I cannot speak highly enough of the staff and the premises; it has an intriguing history, which is interesting and still very much alive; however the standard of the accommodation is by no means compromised and the staff offer a five star service. Congratulations to all !
Fantastic location probably the best hotel in Newport, very conveinet for town centure, tourist sites, bars. Decent sized car park, nice good sized rooms, good amentities, decent breakfast.
location bed a little too hard
The uniqueness of the Jailhouse Inn. Nice touch with the cell doors in the hallway. Very friendly and helpful at the front desk.
It previously housing the police dept/jail, made the surroundings more interesting and unique....the international buffet bkft offered many choices Room was noisy in the am, since the window was right on the front porch where people congregated, laughing etc....a/c did not work properly and did not cool the room, even with front desk clerk checking it
Very clean , adequate breakfast , god location for walking Newport.
Excellent location, easy parking, spacious and clean room with a simple decor. Good variety at breakfast and nice staff. Overall very positive experience!
very special hotel. nice staff. clean and nicely located in new port
The Inn was very clean, everything in the room worked fine. Towels were very plush, bed linens fine, clean and fresh. The Innkeepers were very hospitable, friendly and knowledgeable. Breakfast terrific. 3rd floor deck overlooking Newport wonderful.
Great location. Enjoyed the visits with proprietors. They were helpful with local information and very accommodating.
Great location, very nicely appointed common areas