Location is excellent however because it is in the center of town there is a lot of homeless people in the area including at least 2 living right in front of the hotel who are constantly bugging you for money. The breakfast was horrible. After the first day we ended up paying for breakfast at a restaurant around the corner. Cleanliness was lacking. The maids only clean on the surface. Our bathtub had a ring around it and it looks like it hasn't been thoroughly cleaned for months. The staff did not clean our room on the 24th or the 25th of December Bc they were on holiday. When my child spilled chips on the floor, the maid only picked up the visible chips not the ones around our bed, night table, suit cases. I would not stay there again.
Muy buen servicio de recepcion
muy buen desayuno, sala de computacion y personal muy atento, gracias
Buen servicio de desayuno. Las instalaciones son antiguas. No son para nada de u. Hotel de 4 estrellas.
falta de mantenimiento y la la limpieza no es propia de un 4 *
nos llamó la atención con mi Sra la comodidad de las haitaciones y la limpieza y el orden...
Reception staff, porters, housekeepers -- all were very customer-oriented, helpful, and friendly.The hotel location was perfect while visiting various museums and plazas. Breakfast pastries were plentiful, delicious, and fresh -- and great coffee! The food service staff in the breakfast area were attentive for requests, but the scrambled eggs container was empty when I arrived for breakfast each day around 10 am. The staff would, of course, fill the container but that requires time. Also, staff did not remove used plates until after a customer left rather than during. Lunch in dining room near the reception desk was delicious but, again, staff did not "attend" to the tables quickly. I ate dinner in the hotel dining room only one evening and the service was very slow. I believe the food service personnel could learn a great deal from the front desk/porter personnel. :-) The length of the twin bed in my room was fine for me but may be a bit short for a person of approximately 6 feet tall.
Staff is great! Hotel is clean, safe. There was a fridge in our room...wonderful!! We could walk to the old city. Kitchen area available 24/7 for making our own breakfasts + lunches/snacks. Comfortable common area. Good computer for general use. We had a room too near the stairs and foyer and it was somewhat noisy later at night and first thing in the morning. Ask for a room higher and at back in new part.
Ambientación del loby y comedor agradable, excelente ubicación Habitaciones muy simples, algo precarias
El precio,el desayuno, la ubicacion Nuestra habitacion standard,necesitaba refaccion y algo para parar el enorme ruido de la calle. Piso 2do Hab. 202
mal servicio, poco veraz, mal estado de las inslaciones, ruido insoportable, baño en mal estado, dejé el hotel al dia siguiente previo pagar en efectivo la estadía.
excelente ubicación. Trato amable de los empleados. Limpieza. Buenos colchones y almohadas.Respeto de los precios de la reserva. cierta lentitud del personal del lobby para atender (pedir la llave, etc) que no impide que trataran de solucionar mis preguntas. No me trasmitieron un mensaje que dejaron por teléfono