Hoteles en La Canea

Ventajas: El desayuno excelente, el hotel es muy tranquilo y la habitación tiene varios detalles de hotel moderno. La cama era muy cómoda.

Desventajas: Lo que menos me gusto es que aunque había plancha, esta no estaba en la habitación por lo que tenias que solicitarla.

Ventajas: Super clean Extremely helpful staff Gave us beach towels

Desventajas: Small bathrooms

Ventajas: Regret unable to eat the Cretan breakfast due to touring schedule (Samaria Gorge, flight to ATH). Had a quiet room with a private balcony. Very nice. Staff we helpful; even packed us a picnic breakfast for the hike. And arranged our tour of Samaria Gorge.

Desventajas: Stay was too short.

Ventajas: We love everything at this place! Marianna (General Manager) and her staff are amazing, they did everything to help us to have a great experience in Chania! their kindness and support are at the highest! -Breakfast is really good! and they pampered us, we asked for Soy milk and they bought it for the next day, we asked for different types of coffees and made them for us. The quality of the food is really good! Location is perfect, it is in the heart of Chania, you are steps away from great restaurants and where everything happens in Old town Chania! Service was out of this planet, they helped us with car rental, they provide instructions so we could change the chip of our phone, they gave us great tips for restaurants and where to go! they arrange drivers pickups and drops off at the airport (not free obviously) since we were leaving early before the kitchen open they prepared breakfast (brown bags) leave it in the room the night before! (THIS WAS VERY KIND) Thanks, Marianna and team you guys are amazing!! p.s we will come back!

Desventajas: not applicable

Ventajas: It is in the perfect location. Close to the restauranys, shops and harbor.

Desventajas: None

Ventajas: Buena calidad en general,céntrico ,limpio y los chicos de recepción muy amables y atentos. El desayuno muy rico con productos griegos.

Desventajas: Nada . Todo estuvo muy bien. No llega el transporte porque es una zona peatonal pero vinieron a llevar nuestras maletas al hotel desde donde nos dejo el taxi.

Ventajas: El trato del personal ,la decoración ,la limpieza ,la ubicación y la amplitud de la habitación

Desventajas: No es que no me haya gustado ,es que creo que el desayuno debería ser más variado ;así todo no estuvo mal

Ventajas: Location: amazing location, we enjoyed the fact that we can be anywhere in the old town within minutes. Staff: I can't really give the staff enough credit, they are just amazing people and good hearted people.

Desventajas: The stairs. No elevator even for baggage.

Ventajas: Everything was great! Love to go again!

Ventajas: Comfortable, good breakfast.

Ventajas: La amabilidad del personal. La ubicación es muy buena también

Ventajas: Friendly staff. Unique, tastefully decorated room. Very comfortable beds and spotlessly clean. Gave us the room to use for the day we checked out because our flight wasn't until the evening. So we could shower and take it handy

Desventajas: More of a breakfast selection maybe? But the yogurt is excellent.

Ventajas: El trato por parte de los empleados, fantástico. El hotel está nuevo

Desventajas: El baño un poco pequeño

Ventajas: Desde la atención total ldel personal, las vistas, el relax hasta los precios asequibles de la cafetería o aspectos como un check out mas tarde, prestamo de sombrillas, toallas se playa a 1euro para toda tu estancia o el agua para recargar gratis en el bar...

Desventajas: Nada

Ventajas: La atención y amabilidad del personal.. Excelente!, la comodidad de las habitaciones, la limpieza de todas las áreas del hotel.. Muy recomendado para familias... Cerca de paradas de bus y de los lugares turísticos.

Ventajas: We had a great time at Renieres Hotel. Giorgos helped us with everything we could have wanted. We booked two all day excursions and the bus service picked us up within walking distance of the hotel. Our room was very clean, the breakfast was tasty, and the pool was very relaxing. We had a car for part of our stay but the other half we used the public bus system and the hotel is only 20 minutes away from the center of Chania. We had a great time and we hope to return one day.

Ventajas: We loved this family ran hotel. The owners were beyond helpful and kept everything clean. Rooms had a simple efficient bright design that had a good use of space and impecable. Hotel has a long set of stairs that has access to the beach and main road. The breakfast was of the highest quality and dinner was made with fresh ingredients and delicious. Staff was friendly, if you happen to met Stella you will feel like home... totally recommend this place to anyone. We would totally come back and recommend to our friends.

Ventajas: Hi all, The sea view it's splendid , the staff it's extrreamly nice and helpfull.

Ventajas: We had the studio with sea-view. It has a lot of space inside and outside on the balcony / terras. Large bathroom, clean, nice interior, double airco and good beds. The view is great, especially at sunset over the sea. The staff is friendly and helpful. Recommended!

Ventajas: The staff were so friendly and helpful. The location was perfect and the views were amazing. It was lovely and quiet too.

Ventajas: Friendly and helpful staff in a familyI run hotel. Very clean. Excellent breakfast and salads.

Desventajas: Climbing the 97 steps from the road.

Ventajas: La atención del personal y el desayuno incluido

Desventajas: Todo muy buen

Ventajas: Todo. El sitio, el personal, las habitaciones...

Desventajas: Nadaaaa

Ventajas: Breakfast was good and varied. Food from the menu was excellent

Desventajas: Verry narrow road access to hotel. Parking limited.

Ventajas: Rooms well were well furnished cool and comfortable. The staff were excellent, friendly and attentive.

Ventajas: Staff, room and location

Ventajas: El Hotel es una Belleza Es Chiquito pero esta Hermoso Con una vista desde la 2 Suites que tiene Espectacular La Atención es de Lujo Las Recomendaciones que hacer en Creta y donde Cenar fueron Muy Buenas!! Todo de súper Lujo El hotel y la Unicacion en la parte Vieja de Creta es lo que vale!! Las playas Alrededor de Chania están increíbles!! Cumplió más de lo que Yo esperaba!! Estuvimos Felices!! El desayuno muy Bueno!! Y tiene un RESTAURANT ahí mismo viendo la Bahía y el Faro y el Mar

Ventajas: Staff were extremely friendly and helpful. Location was perfect. Breakfast was great! I felt like I was at home.

Ventajas: La atención de todo el personal del hotel es exquisita. Están pendientes de todos los detalles ya que el huésped se sienta como en su casa. Nos alojamos en la habitación duplex del hotel, fue el mayor acierto de nuestro viaje. Cómoda cálida y de muy buen gusto. Estamos seguros que repetiríamos nuestra estadía en este hotel. Muy recomendable.

Ventajas: Location , staff, room

Ventajas: Excellent room in a renovated historic building overlooking venetian harbor. Very lively. Top staff service. Breakfasts were excellent.

Desventajas: Everything was excellent.

Ventajas: Situated in the beautiful old town of Chania it is easy to get to restaurants and shops. The building is beautiful and we got a room with a fantastic view of the bay. Breakfast is a-la-carte and I can recommend the cheese sandwich, but the filtered coffe was a bit too strong for my taste.

Desventajas: I would like to receive more information regarding parking as this is quite difficult in the area.

Ventajas: As soon as we arrived the staff was unbelievably pleasant and sweet. The bell man was so sweet friendly and courteous. Some of the most hospitable service we’ve ever received from every staff member. The room was modern clean and nice, with an ideal location overlooking the harbor and backing the charming old town streets. Breakfast was a lovely a la carte menu, very good quality and fresh and again lovely service. We definitely recommend this boutique hotel if you’re visiting Chania.

Desventajas: Rooms are a bit small but that is extremely common for the old town Chania area.

Ventajas: La situación es idónea, sales a la zona con mas animación y perfecta para visitar la ciudad y pasas la puerta y llegas a un remanso de paz en el hotel, que además cuida hasta el mas mínimo detalle. El desayuno a la carta y variado y de buena calidad. El personal atento y con una amabilidad que ayuda en todo lo posible para que tu estancia sea la perfecta.

Ventajas: The room is unique and the decoration is beautiful Staffs were extremely friendly Highly recommend

Ventajas: What I shall always remember is the stunning harbour view from my room. But the hotel location was great, the bed was very comfy, the shower was great, the decor so pleasant and so very much adequate to the location of the hotel, the tasty breakfast. Last but not least, a very special praise to the staff, whose hints, help and kindness made our stay so very much special . I hope to come back.

Ventajas: Fantastic Breakfast choices and quality, with excellent service. This is the only purpose built hotel on the Chania Waterfront, very well situated at the quieter end of the quay. The hotel seems very professionally run, and all the staff were very friendly and helpful. It would be good if they could make more of their Bar and the pleasant Courtyard behind it. It was a perfect choice for walking along the waterfront and exploring the lanes behind it. We would recommend the Porto Veneziano without reservation.

Desventajas: Given the quality of their breakfasts it is a pity they don't do evening meals, but can see there are so many restaurants doing that along the waterfront.

Ventajas: Staff very friendly, An Excellent Breakfast. Refurbished from when I last stayed there. Close to an area of locals bars and restaurants.

Ventajas: Extremely helpful staff. Beautiful look and superb location

Desventajas: I prefer a bathroom door when traveling with friends. The lack of privacy was awkward.

Ventajas: The location is FANTASTIC!

Desventajas: The room was a bit small.

Ventajas: We absolutely loved the hotel. Great staff: professional and friendly; super location right at the end of the Harbour promenade of Chania. You can have your breakfast at the quiet seafront watching the boats. To your left (admiring the sea) the beautiful Harbour promenade invites you to stroll along the „port de Plaisance“ for hours. You find lots of restaurants, shops and can watch the sunset. The rooms are perfect. Good room service, little balcony (if you are lucky with view to the sea). The walls are all decorated with taste and the breakfast leaves nothing to desire. For no additional fee you can have breakfast in your room or on your balcony.

Ventajas: The kindness of the staff, the cleanliness of the rooms, the breakfast and the location

Desventajas: The standard rooms are small

Ventajas: Staff, location, breakfast

Desventajas: Room too small

Ventajas: Me encantó el trato amable de todos los trabajadores del hotel

Ventajas: Location. Breakfast.

Ventajas: Perfect location, staff extremely friendly and accommodating. Wouldn’t look anywhere else !

Desventajas: Nothing it’s perfect.

Ventajas: EXCELENTE!! muy buena ubicación, personal de recepción muy eficiente y cordial, desayuno muy completo Confort total El edificio nuevo con mantenimiento perfecto

Ventajas: The location is perfect on the waterside, the breakfast was very good with lots of choice, the staff are friendly and the hotel is very clean

Ventajas: Puede que no esté en la orilla del mar, pero se puede ir andando desde allí. Moderno, habitaciones fantásticas, limpio, personal fantástico, buen bar y cafetería. ¡un lugar estupendo para alojarse!

Ventajas: Gem in a busy little town. I loved the room and breakfast.

Ventajas: Perfect!!!!

Ventajas: La ubicación, la atención del personal y el desayuno

Desventajas: Los colchones no son duros

Ventajas: The pool Restaurant Facilities Gym Staff

Desventajas: Nothing

Ventajas: Location ideal for my purpose. Facilities great..pool, restaurant, room upgrade most welcome..super room with private terrace/patio. Staff first class, cannot fault any of them.

Desventajas: My stay was too short...maybe the busy road which was noisy late at night and the damn barking dogs at all hours of the night from neighbouring properites.

Ventajas: Location, Pool, Breakfast, Balcony, Facilities

Ventajas: everything

Desventajas: gym could be a little bigger but still nice

Desventajas: Being charged €3 each night for a cup of warm milk for our baby

Ventajas: Everything about this hotel was excellent. The staff, the room (we were upgraded too), the pool, the breakfast and the location. I will definitely stay here again if I am ever in Crete

Ventajas: El desayuno muy bueno. La situación perfecta.

Desventajas: Las camas individusles eran muy pequeñas. Tuvimos q poner los colchones en el suelo. La piscina también era muy pequeña

Ventajas: The hotel was a great location and the staff were amazing. Highly recommend. Will 100% come back.

Ventajas: The location, bed comfortable, great breakfast and food generally. ALL staff caring and friendly and helpful especially Lefteros (concierge?), Despina (front desk), Georgia and Dora(waitresses). They always greeted us with genuine smiles and interest and all went the extra mile to give great service. The manager was also very friendly and helpful. HIGHLY recommended hotel. We travel a lot all over the world and this is the ONLY hotel where we have had NO complaints.

Desventajas: The adjacent bus station did NOT bother us but might have if we had a room on a lower floor. However the windows are double glazed which also helps.

Ventajas: Location right on the harbor in old town. Extremely responsive staff. Fabulous, unique room in an old stone building.

Ventajas: The wonderful staff and the helpful tips they gave us, the location

Desventajas: nothing

Ventajas: Location was perfect and location of breakfast superb with views over the bay

Ventajas: The included breakfast was provided by the nearby restaurant and was delicious. The location is really hard to beat being right in the old harbor, which is within a very short walk of just about anything you would want to see or visit as a tourist in Chania, along with a nice view of the harbor.

Ventajas: Beautiful historical hotel with an amazing view. Delicious breakfast at the restaurant next door, also an amazing view.

Ventajas: This was my first time to Crete, Greece and enjoyed the island very much. I visited during the off season so it wasn’t so crowded but still great to go out and experience the city as a local. When I arrived the staff was very helpful and available 24/7 to answer questions or reserve dinner reservations. The staff is also billengual to accommodate most languages upon arrival. The rooms are spacious and have amazing views. Central enough to enjoy walking around the local shopping neighborhood or explore the historical areas. There is great coffee to enjoy when you wake up and a bathrobe to lounge around in when you don’t want to leave the room. Breakfast is provided and it’s over the top, good luck finishing with the portion size (amazing) . Overall, great stay! Would recommend to any friend who plans on visiting.

Desventajas: Nothing, everything was perfect!

Ventajas: Very modern construction within a very old building.

Desventajas: The property was perfect. There is a lot of construction nearby, but it should all look wonderful once complete.

Ventajas: The service and staff were amazing. I highly recommend and would return.

Desventajas: Nothing

Ventajas: The location was excellent and it was a very nice room. Staff were very nice.

Desventajas: It was a bit expensive.

Ventajas: Great location! Boutique hotel, remodeled simple and nice, and clean. Breakfast was excellent!

Desventajas: Nothing.

Ventajas: La vista del hotel. El servicio de combis al centro incluido en el precio. El desayuno excelente

Ventajas: El desayuno y la piscina.

Desventajas: El agua de la ducha se salía y el suelo se hinundaba.

Ventajas: Excellent breakfast, comfortable with great pool area and fantastic views.

Desventajas: Everything was as good expected.

Ventajas: The hotel location was great with views across Chania and the shuttle service excellent if required. Particularly enjoyed the pool area and the friendliness of the staff in the bar/ restaurant area and their excellent service.

Desventajas: A particular gentleman on reception on arrival and checkout who was very unwelcoming and abrupt and almost rude. He did not even asked when we checked out if we had enjoyed our stay or if things were to our satisfaction. If he had been typical of the staff interaction then we would not have considered this hotel again. Fortunately he was not and the rest of the staff were very friendly and welcoming.

Ventajas: Royal Sun was absolutely amazing! It was very unexpected. My favourite thing was the sunset, this sunset will give Santorini a run for its money! I don’t think they’re called Royal Sun for nothing. You can also capture an amazing view of Chania and the water from pool area. The staff were super friendly, and omg the breakfast included was delicious, buffet style with anything and everything you want. The pool was also fantastic, it looks as big as it does in the photos. Royal Sun has been my favourite place overall that I have stayed at on my 3 week trip in Greece, I am now at the end of my holiday. I will be staying here again!

Desventajas: The only thing that was disappointing was the “Mountain View” room, I did not feel it was a view of anything however still very very happy with my room and balcony :)

Ventajas: Hotel out of town but with a fabulous view over the town and sea. Free mini bus to and back from town very good. Rooms spotless. Food excellent with the same view from the restaurant. Pool superb.

Desventajas: Beds a bit soft. Personal choice I know.

Ventajas: Lovely hotel with a great view. Decent restaurant serving tasty food and drinks. Room was clean and comfy.

Desventajas: A little out of town but the shuttle service makes up for that, we used it most days.

Ventajas: The views and pool area are amazing! We had a triple room on the ground floor, so we could walk straight out the room and see the pool and views. There is a free shuttle running every 15 minutes back and forth from the centre which is great and mostly on time for collection. Food options were also great, brought straight to the pool area (only complaint is the over use of plastic)

Ventajas: Lovely breakfast , free shuttle bus to town and decent size swimming pool.

Ventajas: Great pool, lovely breakfast, free shuttle bus to town, great staff, very relaxing hotel.

Ventajas: Everyone was friendly and helpful, as always. It was our 3rd time here and surely will not be our last!

Ventajas: The pool was great! And also nice ordering drinks and some lunch to the pool. Good service. The free shuttle bus service is great from the hotel into Chania Town. The views from this hotel are amazing!

Desventajas: The cleaners would be on our floor speaking very loudly every morning from 8am (shouting into each other in their office and the bedrooms). This started at 8am every morning Friday, Saturday and Sunday so no chance of a lie in at all. Everyone with bedrooms from 411-418 suffered this problem and had 'Do not disturb' signs on their door but it didn't change anything - at one stage every room had the sign on their door. I've been in hundreds of hotels all across the world and never experienced this with cleaning starting at 8am and then coming into your rooms, knocking on the door and opening them. It was a pain. and we did not get 1 single relaxing morning while we were here. Even if they didnt know we were woken up by them shouting at each other having full blown conversations from different rooms.

Ventajas: Great pool and range of food

Desventajas: Effi the manager was not a nice staff member

Ventajas: clean and nice food. stuff very helpful.

Desventajas: you have to pay for the drinks ! and they forgot to give us the "arrival" gift that was very disappointing

Ventajas: Absolutely loved every moment at this hotel, the staff is EXEPTIONAL everyone is SO lovely! The hotel is so clean and simply beautiful, I will more than definitely be going back! The food is absolutely unreal, real cretanian breakfast oh my Jesus it was soooo good and the pizza from the Italian (that’s all we had lol) was better then in Italy, the Asia resteurant was banging too. Had the best experience, I came here for my birthday and I wasn’t disappointed, even gave me a cake☺️ Thank you so much Avra! We will be back!

Desventajas: One of the questions above was ‘how was the facilities’- an outside bar that stays open for longer would be great And comfort- the pillows are super uncomfortable :( otherwise bed covers etc super comfy!

Ventajas: The concierge, Sania, explained me various information clearly and kindly.

Ventajas: The location near Chania was good and the concierge service was very professional and gave us good advice for trips in the area. The room we had was big and quiet enough.

Desventajas: This property caters much more for families with young children and had the feel of a hotel that was part of a package holiday rather than a 5 star resort. The staff was friendly but some looked like they would rather be in a different job. The furnishings for a 5 star hotel were cheap and in need of maintenance. The water in our shower didn’t drain properly and the furniture, being mostly white in our room and throughout the hotel was dirt stained from use. The main breakfast area was huge and had the feeling of a canteen. The Cretan breakfast room was much smaller and more pleasant. In all this hotel is not how it how looks in the pictures.

Ventajas: Pool area excellent and room was spacious with superb shower .

Ventajas: The pool in the suite was fine and the Asian restaurant was good. The hike which was arranged by the gym was good.

Desventajas: To start with the description of the hotel on booking.com or the hotel website were completely not accurate. The resort and am using the word loosely was a through back to the 80s. The room phone was not working and it took 2 days to fix. The shower light turns off after 10min and no one fixed it. 4 times there was power outage. When we asked for an upgrade for our second room the extra was higher than both the hotel website and booking. On the website it mentions water sport activities but that was 20min drive. It’s mentioned the resort has 4 pools but never mentioned that 2 of them are across the road on the other side. For the price paid you would expect much more than what’s on offer. An absolute rip off

Ventajas: The hotel is classy and modern, with all facilities that you can possibly expect. Huge swimming pool, great bar, great food, amazing spa, spacious rooms with all amenities. The restaurant staff was helpful even when the times were super-busy for them. We got upgraded to a sea-view apartment and dinner (even though we reserved only bed & breakfast). The restaurant food was great too, plenty of choice.

Desventajas: The reception ladies are quite cold and unwelcoming. When we arrived, we were told that we got an upgrade to a sea-view apartment and dinner included (amazing surprise to arrive to, thank you!). However, we found it a cheap-move for a 5 star hotel to not be transparent and not tell us explicitly that the dinner upgrade was only for half of the stay. You would expect more from such a hotel. We got to learn about that only during our last dinner, and it wasn't a pleasant surprise, kinda ruined our feeling about the hotel all of a sudden. Reception lady wasn't really helpful on explaining why, she just blurred out "my colleague made a mistake, your dinner-included upgrade ended yesterday". For whatever reason, the room smelled of sewage for a couple of days, we had to keep the door open, the smell would otherwise come back very quickly (maybe that's why we got the upgrade to that one, hehe) Oh, and on checkout, you could go the extra mile and ask how the stay was, or wish a good trip back, or thank the guests for staying.... not only for the guest's credit card, and bye bye. It doesn't suit a 5 star hotel with an expensive price-tag.

Ventajas: We were upgraded to a deluxe suite when we arrived. Great choice at breakfast. Pool lovely.

Desventajas: No iron in the room.

Ventajas: Amabilidad del personal, instalaciones y ubicación

Ventajas: La piscinas infinita con vistas al mar

Desventajas: Faltaba el embarcadero de las hamacas que aparece en la foto y la coordinacion entre el restaurante y la facturacion ,

Ventajas: Everything was perfect! Very nice view, nice rooms and very friendly staff! Very clean and everything had a nice design. We will definitly go there again! The massage was amazing, you have to try this!

Desventajas: nothing

Ventajas: The staff were so welcoming and helpful. The food was fantastic and the pool area was really relaxing.

Ventajas: All: the studio is very comfortable, well equipped and decorated, the place is just magic with its 2 pools and private beach and the service is excellent. We advice to have a dinner in their restaurant, quality is great and price affordable.

Desventajas: Nothing !!!

Ventajas: Good location, access to bus routes and restaurants and beach

Desventajas: N/a

Ventajas: Everything

Desventajas: Nothing

Ventajas: Bathroom did not have a shower door and all the water spilt onto the floor which then required me to mop it up after each shower. Otherwise all very good again a it is the 3rd year in a row that I am staying or using facilities.

Desventajas: Refer above comment regarding bathroom shower.

Ventajas: Very good breakfast buffet. Pool and sea view was wonderful. Pool bar very comfortable. Shops and restaurants all up and down the street, walking distance.

Desventajas: That we had to leave end our visit.

Ventajas: La piscina con vistas al mar es espectacular. Los desayunos muy completos y todo muy rico. Totalmente recomendable.

Desventajas: La señora que atiende el desayuno, un poco borde y riñendo todo el rato. No está para atender al público.

Ventajas: Fantastic location by the sea. The room with sea view where really nice. Good restaurant at the hotel. Really good service at the pool bar.

Desventajas: Have to leave. :)

Ventajas: The services (bar and restaurant) and the private beach and pools.

Desventajas: A strictier supervision of the pools is desirable, as many guests ignored the diving interdiction. Three years ago there was a wooden boardwalk that helped people reach the sea, and on which you could have dinner, which was very useful and has been removed.

Ventajas: A very clean and comfortable hotel, the rooms are very well equipped and the pool and garden areas are lovely.

Desventajas: They tried to charge us 8euros for breakfast, though when we booked the website advertised it at 6 euro. Not worth 8 euro.

Ventajas: The restaurant was very good and the location at waters edge was a plus. There are 2 pools on site. The studio room was large and had a fridge, cooker and kitchen utensils. The balcony was equipped with a nice clothes line dryer. It appeared that the grounds and facility were well cared for and the people, especially Katerina and Tanya were most helpful and friendly. I especially liked the written suggestions for day trips in the room folio. It was very helpful to plan my excursions.

Desventajas: The facility bills itself as "luxury". While the place is well cared for and has amenities, I would not call this a luxury hotel. Luxury to me means deluxe linen and superior soaps and bathroom amenities, drapes and bed spreads of fine quality, a large bathroom and a fully supplied kitchen with washing soap, condiments and adequate cooking utensils and pans. There also was no comfortable chair or sofa or a table for eating inside the studio room. A "luxury" hotel would provide this.

Ventajas: The breakfast and the hospitality

Desventajas: That there was not a swimming pool

Ventajas: Was very close to the center, has an elevator, the breakfast was really good and complex. Rooms were clean. Very important for us was that we came after midnight and they have a 24/24 service.

Desventajas: as it is in the hitorical area, the cars are not allowed there, however as advised by the hotel, we parked the car at the Pt. Markopoulou which is very close.

Ventajas: The food was delicious, the staff were friendly and helpful. Polite, courteous and of good character. I would stay there again.

Ventajas: Location and very nice rooms

Desventajas: No lobby and location of breakfast room and quality of breakfast

Ventajas: the staff is nice, and the breakfast was really rich and delicious. the room facility was great. capsule coffee was offered in the room. I really enjoyed my stay here.

Desventajas: if I have to say something I didn't like, I would say the narrow space at the reception

Ventajas: Muy buena ubicación cerca de todo. Habitación amplia.

Desventajas: El no tener parking y quedar muy lejos de los vehículos,

Ventajas: La atención y amabilidad del personal de recepción. Su información y ayuda inmejorable

Ventajas: Breakfast good variety, incl specialty coffees. Excellent location. Good sized room with nice balcony and view. Staff helpful.

Desventajas: No kettle, charge for extra coffee pods. No instructions for safe. Toilet roll cheap.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Everything

Desventajas: Nothing

Ventajas: Very helpful staff and very close to the port with great restaurants

Ventajas: Nice breakfast, exceeding what we have been served in similar hotels in Greece until now! Location in the old city heart! Very clean rooms with everything you may need.

Desventajas: Location not accessible for vehicles. If you plan urenting a car for driving around the island you should mind that the free parking possibility is 10 to 15 min away walking.

Ventajas: The whole ambience, character and outstanding service combined with a location that was absolutely stunning overlooking the original Venetian harbour set amongst the souk like, narrow streets, reflecting Venetian, Arabic and Cretan traditions all part of Chania long history

Desventajas: I only booked for a one night stay!!!!

Ventajas: Wonderful location.

Desventajas: Multifloor building with no elevator nor porter. Noisy environment: you can hear other customers walking and talking around the hotel. VERY hard bed and pillows. No hairdryer. The quality/price ratio is not fair.

Ventajas: We arrived hot and bothered after travelling all day and were shown to our room on the first floor that overlooked the old town harbour. The terrace allowed us to enjoy breakfast outside while taking in the going’s on outside as well as enjoying a few drinks and mezze in the afternoons. Breakfast was great and different everyday and you could tell that thought was put into making guests feel comfortable and welcomed

Desventajas: Personally not an issue for us but some might not like that they can hear the nightlife if they are trying to sleep

Ventajas: Great location and the staff were amazing. They were so very friendly and helpful! We would highly recommend staying here.

Ventajas: Fabulous location with amazing views in the centre of the old town. The reception staff could not be more helpful and helped organise the trip from the airport and car hire for us. The breakfast was truly brilliant on the balcony. I would definitely stay here if we ever come back to Chania

Ventajas: El personal muy atento. Desayuno muy abundante y que variaba diariamente. La ubicación en plena zona peatonal. Habitación muy espaciosa.

Ventajas: Great location, and very nice staf.

Desventajas: We liked it all

Ventajas: It is in the center of the old town. Perfect location

Desventajas: Staff is very friendly

Ventajas: The sun-terrace and sunbeds, the view of the harbour, the full and excellent breakfast brought up to our room and the friendliness of all the staff.

Desventajas: nothing to add.

Ventajas: Fabulous hospitality, light breakfast in room, amazing location, cosy vintage style. Walk distances to the main bus station, beach street etc..

Desventajas: Toilet could be renovated a little bit.

Ventajas: The room's sea view was simply amazing... The lady at reception was lovely and so friendly, and they arranged a taxi for us to the airport with no issue, helping us carrying the heavy luggage! The hotel is one of the prettiest I've ever seen. Highly recommended!!

Ventajas: El desayuno en el balcon

Ventajas: The building, decor, privacy, breakfast, professional staff, location

Desventajas: carrying luggage up and down the stairs

Ventajas: Room was amazing, and the staff are excellent

Ventajas: Beautiful! Clean and great ambience. Staff very attentive to our needs. I loved the pillow menu, very nice touch. I would recommend this property.

Ventajas: Outstanding stay!

Ventajas: Excellent location, very nice hotel, old but new, very good breakfast, clean.

Desventajas: There is no parking near the hotel, the nearest place to park is about 500 meters from the hotel in Talos square.

Ventajas: Beautiful rooms and great service. Great breakfast. Thx to all the staff. !

Desventajas: Overpriced for chania where many nice nice boutique hotels with better deal especially off season.

Ventajas: Outstanding hotel and staff

Desventajas: -

Ventajas: Breakfast was very good, staff very helpful but kitchen a little slow.

Desventajas: There should be a service for luggage, sinve there is no car access

Ventajas: Excellent service , the staff were fantastic. Great breakfast and particularly great chef . Freshly squeezed orange juice was very much appreciated.

Ventajas: The breakfast menu was lovely and served with a smile! The hotel was designed beautifully and located perfectly in the old town.

Ventajas: Everything else ... amazing staff, wonderful breakfast, comfortable room, great location, great restsurant, help with our luggage when we arrived. We enjoyed our stay at Serenissima very much and would recommend them.

Desventajas: 1. The bed wasn't comfortable. 2..The Vegan gnocchi dish should be taken off the menu ... that was horrible but the rest of the fine dining menu and experience was great. 3. Blinds in our room needed adjusting / fixing.

Ventajas: Location is right near the water. Short walk to everything. It's really in a lovely area of town. We stayed only for an evening and had an early flight so the staff prepared us breakfast boxes since we had to leave before breakfast started. Very nice touch. The room we stayed in had a gigantic tub with rain shower head. Was so lovely to shower.

Desventajas: Not a drawback but there is no elevator. Our room was on second floor so no biggie for us. Note that since the hotel is in center of town where there are no cars, you had to walk a couple of minutes to parking or taxi pickup. It's a little bit of chore to drag your suitcase across cobble stoned streets but this is the price to pay for it's gorgeous location. I'd stay here again definitely.

Ventajas: Amable, servicial y estancia tradicional. Todo el personal femenino y la administración eran maravillosos. Gran estancia!

Ventajas: Excellent Historic building. Very helpful stuff. Very good breakfast and very good position of the hotel. Free car park in the near-by area.

Ventajas: Good location, good breakfast

Desventajas: Beds were firm, shower tiny with intermittent water temps

Ventajas: The staff were fantastic, specially EFI. She introduced herself by name, gave us tea and snacks every night, always smiling and very helpful. The breakfast was great and the staff as well. The room was very cute, location was superb

Desventajas: No elevator and we had big luggage. No plugs next to bed so can’t have phone charging next to bed.

Ventajas: Wonderful, helpful staff in a most convenient location.

Desventajas: No balcony - lack of daylight in the bedroom.

Ventajas: Nice room in a lovely quaint, boutique hotel. We were late cheching in and Vasiliki stayed on and waited for us. She showed us nice places to eat and gave us Raki which was great! Breakfast was lovely too

Desventajas: No lift

Ventajas: everything about it was excellent

Desventajas: nothing

Ventajas: All was excellent. In particular, I would like to express my gratitude to the Team, which created an absolutely unique, truly home atmosphere. This is the first time in my life and among almost 200 hotels I stayed in before, when I can definitely say: I was there like at home. Warm, friendly attention and care, excellent recommendations - it is really much more than I could expect from the hotel. Then I booked the room the hotel team by itself contacted me, inquired about my preferences, necessity of transfer and other things. I`d say that this hotel matches the very high standards of hospitality.

Desventajas: This is a really old house with thick stone walls. It caused some problems with wifi. It is enough only for very basic purposes. By the same reason, the stairs here are a bit narrow and a bit steep.

Ventajas: Ubicación, la excelente atención de las anfitrionas. Calidad del desayuno.

Desventajas: Muchas escaleras. No es adecuado para personas mayores.

Ventajas: El personal excelente y muy amable, especialmente Efi la recepciomista, muy simpatica y educada. Edificio historico muy bonito. Desayuno abundante y excelente. Hotel muy recomendable.

Desventajas: Todo excelente, excepto que no tiene ascensor para ir a las plantas.

Ventajas: Situación

Desventajas: No hay ascensor y hasta la habitación había que subir escaleras de más de 60 escalones

Ventajas: The hotel and staff as always are excellent

Desventajas: Nothing

Ventajas: Rula, Eva, and the other ladies were very nice and helpful. This Hotel has outstanding service and location. Breakfast was very good. Room very comfortable. We will come back!

Desventajas: Having to leave...

Ventajas: Super friendly helpful staff throughout. Reception staff great- nothing was too much trouble and it felt they really wanted to make our stay a good one. Breakfast and housekeeping staff too. Lovely decor, stylish and classy. Very good quality bed linen which I always appreciate. Breakfast was varied and plentiful and I especially liked the orange juice machine where you squeeze fresh oranges. Delicious and a great start to the day! Location was a little further out than I expected but Old Town was about 5-10 mins to reach on foot and harbour front the same so not too far. Great shops on doorstep and lovely shady park next door.

Desventajas: The underground car park was very small and tight. We have an Audi Q5 and wouldn’t have got it in there. Luckily the hire car was smaller but lots of scrape marks showed many have had issues with it as well. Apart from that it was excellent.

Ventajas: The atmosphere, the interior design, are excellent. Staff's approach was great.

Desventajas: Would prefer different matresses on the beds

Ventajas: Everything great location.

Ventajas: The staff were especially helpful and nothing seemed too much trouble

Desventajas: The fresh fruit at breakfast was limited.

Ventajas: El hotel queda a algo menos de 15 min andando del centro histórico, cosa que se agradece si se busca algo más de tranquilidad. Ofrece párking gratuito en el sótano del edificio, pero dispone de unas pocas plazas por lo que hay que estar pendiente o bien buscar aparcamiento en el exterior. Hotel reformado muy agradablemente, habitación espaciosa, con un cuarto de baño estupendo y, de lo mejor, la terraza con una mesita y un par de sillas. El desayuno es cuidado, con zumo natural, productos locales variados y los básicos en general. Personal muy agradable y facilitador.

Ventajas: Me encanto el hotel, pieza con porte ideal, cama cómoda con almohadas buenas, baño muy buen y todo muy limpio. La ubicación es buena, tienen Parking sin costo. La atención buenísima! Lo ultra recomiendo.

Desventajas: Sería bueno que tuviera gimnasio y piscina! Pero él relación al precio y a lo que dice en internet es excelente.

Ventajas: Big bed and nice breakfast

Desventajas: Size of parking garage

Ventajas: Absolutely everything about this hotel stirs positive vibes! It is very chic (without being kitsch), it is very modern without being too cold, everything is super clean (but never clinical) and above all - the service is 7 stars! It was a thrill - it puts 'H' into hotels and hospitality! Well done!

Desventajas: Nothing! Everything was perfect!

Ventajas: Good location, parking and included breakfast. Very friendly and helpful staff. Very clean!

Desventajas: Bathroom smelt like the drains weren’t cleaned. No smart tv. Bed is too small with the frame at the bottom so if you are over 6ft you wouldn’t really fit.

Ventajas: This hotel is a great find. The location is 3 minute walk to the market and old town Chania.The rooms are small, simple and perfect for our travels. They are immaculately clean with updated bathrooms. The staff are so warm and friendly. They are always so happy to talk to you and offer suggestions. The breakfast buffet was good and had variety. The beds were comfortable. There was a table and chairs in the balcony which were great for drying out our clothes from the beach. Apparently they will be doing more renovations this winter. This is not 5 star luxury but it is a great place for a good night's sleep and a great location.

Desventajas: The parking lot is tiny for a mud size car.

Ventajas: Small and very elegant hotel in a rather quiet area and yet at a walking distance to the old part of the town. Our room overlooked a beautiful garden whose ficus is worth seeing. It also has some goats in it : ) Very nice and friendly staff.

Desventajas: Heavy room keyring. Breakfast could do with a few details e.g. fresh fruit salad.

Ventajas: We enjoyed our stay at Avra. We liked the fact it was a very well kept and quiet boutique hotel in the middle of the city. The room was very clean, cool and comfortable and the breakfast was great. The Apivita toiletries were a pleasant surprise. :)

Ventajas: Stayed for 10 days. couldnt be more satisfied/ happy with my choice of Kriti Hotel. Everything was excellent. Clean and comfortable room, friendly and very helpful staff, location excellent 5 minutes max from Chania port, convinient free public parking behind the hotel, bonus swimming pool. 100% suggested.

Ventajas: Location next to the sea

Desventajas: Pool could be bigger

Ventajas: Fantastic location to old town and waterfront area. Lovely warm pool and clean rooms.

Desventajas: A little pricey for the rooms.

Ventajas: very very good

Desventajas: all

Ventajas: Limpieza,desayuno y ubicacion

Desventajas: El precio

Ventajas: Modern feel

Desventajas: It was all good

Ventajas: Everything was amazing. Staff were extremely friendly and knowledgeable about the island. The room and bathroom were lovely. Pool was lovely. Breakfast was very good

Desventajas: It was about a 10min walk into old town. But so close to the water and lighthouse walk and beach. So still an amazing location.

Ventajas: Location was great, good size twin beds, good standard quiet rooms. All members of staff were very kind and welcoming and they accommodated a room change for us at no extra cost despite being almost full in bookings. Parking was also fairly easy in the neighboring streets.

Desventajas: Breakfast could be much better both in terms of quality and variety, especially given the fact the hotel is in Crete which has numerous domestic delicacies

Ventajas: Everything was great! Especially the friendly helpful staff which made us feel really at home.

Ventajas: Very clean hotel, friendly personel

Ventajas: El personal es muy amable y te ayudan en lo que necesites.

Ventajas: Ubicación perfecta. Habitación y baño espaciosos. Desayuno variado, con zumo de naranja natural.