Friendly staff. Good food. Quiet & not too crowded. Close to Fisherman's village. Large room.
Service was excellent. There was nothing they could not do for us! Very relaxing and great location right next door to the Fisherman's Village but restful all the same. H Bistro is an undiscovered pearl with beautiful creative cuisine and stunning views of the ocean.
Beautiful views, excellent staff and service
fabulous infinity pool, huge breakfast buffet, beautifull seaview from the terrace, the chef's special menu in the restaurant was absolutely delicious, modern design with thai style materials gives a very warm athmosphere, very nice and relaxed staff, location close to fisherman's village
The staffs are friendly. Nothing.
The hotel and staff are about 3 months old. It is in the best location on the north coast and just past the Fisherman's Village which is within easy walking distance for shopping and a variety of restaurants. The north coast is breezy and threfore you have the wind to cool you when it is too hot. The hotel is superb, the staff incredible and they all come together to make you stay memorable. We look forward to returning again soon and highly recommend The Hansar for oouples who want to have a relaxing, quiet time in a beautiful setting. We don't feel this is a suitable place for families and children. Can't think of anything.
Everything! Nice hotel, amazing pool, beautiful view. I would highly recommend this hotel! The service is great and breakfast is pretty good as well. H Bistro is excellent!
The relaxed atmosphere in the hotel and the excellent location on the beach and clost to the Bophut village. The Thai foor we ate at the hotel wasn't the best we ate in Thailand. Not bad but not what you would expect at this kind of hotel.
Very impressive looking. Very nice infinity pool. Beach is not so nice, ( nothing like Chaweng beach..) we stayed at infinity pool the whole time. Expensive drinks and food.
athmosphere of a spa-hotel (tropical garden all around the place with the aroma of frangipani and other tropical flowers, your room will look like a spa actually), decent beach (sometimes there is some silt on the surface of water), well enough chairs and towels both on the beach and at the pool, rich breakfast with both european and thai food expensive restaurant and bar (that's the only disadvantage!)
The tropical garden was excellent. The design and spa of the hotel was wonderful, just the prices a bit too high for Thailand. Staff was very kind. The area where it is situated is very urban and populated. I thought it would be in a more natural area, but after driving around the Koh Samui island we realized that all the island is like this, no desert beaches, so in fact this was also OK.
Las piscinas, el servicio, el desayuno.
el hotel en si, el desayuno dos restaurantes uno en la playa, el servicio y las piscinas muy, muy limpias. En las piscinas casitas con colcones para tomar el sol en pareja. Tienes chanclas para la playa y bolsa de playa con tus toallas en la habitación. lo malo del hotel su situación, no centrico el agua del mar sucia nada que ver con estas playas y la limpieza de los baños, nunca limpian los azulejos.
it was very good , the service and location great we needed to check out one day earlier due to our boy being sick and wanted to get him back to his doctors. we explained to staff and they still required one day payment, even though resort was not full and we had already stayed 6 days...this was not good or accomodating
Great food, staff, facilities, landscaping, location. Couldn't have been happier here. Room could be a bit bigger, and didn't like only having one key.
Walking distance to beach, very convenient, spas pubs cafe shopping all within walking distance Service attitude (could have been better)
The garden (Square) pool is excellent, along with the location next to the beach. Lots of deck chairs. Could Improve their food quality compared to other hotels within the region.
Great location and the hotel is very nice The AC wasn't working properly - and it was hot in the room
Bedrooms are well appointed, spacious and comfortable. I was upgraded from a deluxe bedroom to a superior bedroom, however there was noise during the day due to refurbishment. Not really a complaint as refurbishment was clearly stated on website. Hotel will go from good to excellent when work is completed.
Great location, even though right in centre of Chaweng, once in the resort you cannot hear street noise. Staff we're very friendly & helpful and we even got upgraded. Would stay there again!!
On the beach location. Serenity of the gardens No
The location was perfect, you are so close to all the shops, restaurant and bars yet still on the beach front and is as quiet or as loud as you want it to be. The (second) room we were in was lovely with a massive comfy bed. The high-touches this hotel has to offer are some of the best I have ever seen. I emailed the resort to request an upgrade before we went but they didn't respond which I thought was quite bad. The first room we were put in was horrible and right next to all the construction work, to say the least I was very dissapointed, but we were moved to a lovely room the next day over looking the pool. Pay the extra and get a nice room it will make a big difference! Drinks and food are fairly expensive at this resort compared to what else is around, also the bars close at 6pm and 8pm which is a bit silly but there is plenty else around.
The ambience made for a relaxing and very pleasant stay, and the staff were extreemly helpful.
Una habitación que estaba muy bien (deluxe wing) y la comodidad de tener la piscina, la playa y restaurante todo muy cerca Principalmente turistas alemanes, hotel muy apropiado para familias, no tanto si buscas mucha tranquilidad sin niños dando guerra
Su ubicación en primera línea de Playa te permite elegir entre una muy variada oferta gastronómica simplemente andando por la playa, tanto para comer como para cenar. Uno de sus puntos fuertes es su gran piscina. El personal del restaurante tiene un bajo nivel de inglés y hay veces que no te dan lo que les pides. Además están promocionando su restaurante sobre la arena como un espacio Chill Out pero muchas de las noches montan espectáculos folclóricos de dudoso gusto en la playa, no tienen claro su posicinamiento.
Las vistas y el hotel en general. Las villas con piscina, preciosas y muy comfortables. La siempre amabilidad de los camareros. El hotel todavia está por terminar. Para ir al spa o gimnasio hay que ir al hotel de al lado. Me parece mal que en un 5* te cobren el transporte para ir a Chaweng (q está a 5 min). He estado en otros de 4* de la isla, y era gratis.
Las habitaciones son espectaculares, la comodidad de la cama. Está en obras, lo están acabando
Nos gusto mucho el diseño, la playa y piscinas. Un lugar muy comodo y adecuado para una escapada en pareja. Tranquilo sin estridencias, sobrio. Lo recomiendo no te equivocas, si queres estar aislado del ruido pero a 5 minutos de el. No lo recomiendo para personas mayores o con impedimentos fisicos ya que por estar en la ladera de un morro, hay que bajar y subir una distancia importante para ir a la playa. Para jovenes o gente en buen estado fisico esta bien, pero gente mayor o con problemas de movilidad pueden pasarla mal.
Attentiveness and friendliness of staff. Peaceful atmosphere. No sea views although it is right on the beach.
Superb staff, beautiful resort, amazing food.
Such a gorgeous property with delicious food! You definaltey feel like you are staying at a luxury property. It was great to have the option to walk to Fisherman's Village for other meal and drink options but we loved all our meals right at the property. Perfect spot for the second week of our Thai honeymoon. Thank you Bo Phut!
Great location. Friendly staff, always happy to assist. Good facilities. I would definately stay again.
La tranquilidad del lugar de echo nunca estuve ne algun lugar tan callado, algunas veces tuve la alberca para mi solo, incluso la playa esta muy tranquila. El diseno es muy minimalista, y ese toque de que estas de vacaciones y almismo tiempo gozar de un buen libro en la tranquilidad de este lugar es increible. El restaurante es caro, a decir verdad el precio no es el problema, si algo es caro pero bueno no importa.me refiero a que la comida es buena pero no lo suficiente para lo que cobran por ella, claro cenar en alli es muy bonito pero al fin para mi falta algo.
Excellent, friendly hotel staff, generally very good food. Rooms were more than adequate, spacious, well set out, and very clean. Nothing was too much trouble for the staff, even housekeeping asking if you were happy with everything in the room. Nice area at the beach with good pool and sun deck. On arrival many things were explained, about the hotel and surrounding area, it may have been better to produce a booklet so you had a record for future reference. A little pricey in the restaurants- but for Thailand, not for a five star hotel.
The staff is helpful. Location is great. Altough you can walk to Chawana Town by the sea side, the neighbourhood is quite silent. Beach is not very convenient for swimming. The staff's English is very limited.
The politeness of staff was excellent. Just the wirless internet service!!
The resort facilities were good, was nice & relaxing Unprofessional when approaching a guest issue
The rooms are absolutely breathtaking, the staff are the friendliest staff I have ever encountered and the value for money was out of this world. I don't think I can stay anywhere again and enjoy it as much!
Dip pool in villa. Very bland architecture and gardens; beach very unattractive.
supurb hotel, location, design and above all: the staff and service!!! We also got a double upgrade. We booked a balcony but got a room with private pool, etc... The breakfast is excelllent, lots, but lots of choice. The location is ideal; not to far from the city and right next to the relatively quit beach no, can't find any minor points
Amazing pool villa; quick and attentive service, especially as a resort hotel. Small varieties on TV; no English Premier League football coverage. A little aged mattres, which is soft.
Very nice rooms (we stayed at a Sala Villa with private pool) and facilities (restaurant, swimming pools, gym). Restaurant and spa absolutely overpriced.
Fantastic hotel in a wonderful natural surrounding. Good and functional architecture. Excellent food and of course wonderful staff. I would live there if i could..
The Location is absolutely beautiful. We think its the best area on the island of Koh Samui. Hotel Staff were excellent, we will definately be back in the future.
The villa was beautiful and the service and staff exceptional No
Very good service. Staff friendly and polite; helpful. Service at restaurant could be slow
Concept and quality: villas with pools where most people spend their time since a lot of space on a small quite beach and 2 excellent pools, very nice beach facilities, a good quality restaurant. Location: only 10 min by taxi to Samui key locations: Chaweng, Bo-Phut, airport some people may not like that Sala Samui seem to be the only 5 star hotel on the beach shared with neighboring 3 and 2 star hotels. Would be fare to say that since Sala Samui is at the end of that beach this is not very distrubing
The peacefulness, size and location of the resort. Particularly liked the beach access and the view to the ocean from the pool/restaurant area. Bath products supplied were impossible to use as you couldn't get them out of the containers. This was a real pain as no one takes their own shampoo etc to use.
Beautiful and quiet hotel. Located o nice beach on Samui. Good for family with small kids. Restaurant good and prices OK as well (of course not compared to a food court, but than that is nog where you eat), restaurants nearby, babybed goof, babychairs as well.
El Melati es un buen lugar para alojarse, con habitaciones grandes, espaciosas y donde se cuida mucho el detalle. Cuenta con playa privada, servicio de guardería para niños (aunque nosotros no tenemos niños es algo importante), una piscina con vistas al mar y barra dentro del agua. El bufet es muy completo y variado. Tienen un restaurante donde sirven comida internacional, pasta, sandwiches y hamburguesas. Su calidad es buena. La piscina de la habitación es muy pequeña, no recibe apenas el sol y quizás sea un gasto innecesario pues nosotros ni siquiera la utilizamos. El servicio es bueno, no obstante, no cuentan con apenas personal en la playa, algo que debería mejorarse para una más rápida y mejor atención. La playa no es privada como anuncian, si no que la comparten con dos complejos más. Está bastante bien y es muy tranquila. Sí recomendaría el hotel, aunque el precio de las habitaciones es bastante elevado. Considerar siempre en el precio los impuestos.
No tener ningún restaurante con aire acondicionado
Pool Suite Villa, con tu propia piscina y salon y habitaciones enormes. El primer dia no disponer de tu habitacion hasta antes de las 14.30. (les paso a todos los clientes) .