Very good service, personal really frriendly. It is very noisy during the activity in the amphithetre or main pool
Good hotel in the class. The only recommendation to book hotel in turkish lyres to avoid double recalculation of the exchange rate.
stay as lazy person. Eating, sleeping, swimming or lying on the beach and do nothitgh... After couple of days I decided that I can't bear such kind of vacation. But it depends on personal attitude to be a sea bear.
The obvious care they took about keeping order and cleanliness. Extraordinarily, each member of the staff was smiling! :-) Teeny bit rundown for a 5-star (worn carpet, loose socket)
Sea and swimming pool room cleaning, beverage service quality during the day
The hotel staff was verry kind, helpfull,they create a verry good atmosphere! the telephone at the reception,during conversations with this staff they answer the phone,they should have one person for answering the telephone calls
the staff of reception have no professinoal attitude : she have't my reservation information ,take double cost from my credit card then take back it after I object, ignore my request , etc
I wıll not stay ın thıs hotel agaın because ı couldnot sleep due to very poor aırcondıtıonıng ın the bedrooms after 11pm. In fact the aırcondıtıonıng was on fan all nıght. I consıder a good nıghts sleep ımportant on holıday and consıderıng the prıce of thıs hotel ı was very dısappoınted. I was better accommadated for a\c across the street ın a much cheaper hotel
Good location with own beach. Nice views from the hotel. Dirty carpets, bed coverings and headboard in room. Food was not fresh. A lot of noise from restaurant in our room. Spa facilities shut early so we could not use them. Staff gave minimum service levels (seemed to view guests as a nuisance).
staff were friendly and helpfulspectacular view from the balconycomfortable rooms centrally located
Esta en medio de un campo de naranjos y tiene vistas a las montañas, esta cerca del centro andando. En el hotel ( y en Kemer en general) el 80 por cien son rusos, muy educados y con buen rollo y el resto de Noruega, Finlandia, algún alemán. La playa esta muy limpia y es estupenda. La comida bien. Para qué pagar más ? En Kemer se pueden hacer muchas cosas con poco dinero. El emplazamiento es hermoso. No es un 5 estrellas pero podria ser un 4.
Muy mala atención del personal de recepción y conserjería. Por lo tanto el resto del personal solo está y si puede no hace nada.El mantenimiento es pésimo. El aire acondicionado no anda y ni siquiera piden disculpas. El cofre de seguridad hay que pagarlo por separado (all inclusive , ja ja )
Staff were very friendly and helpful upon our arrival at 11pm. Provided drinks and snack at no charge.
I liked the well organized transfer to and from the beach. It was amazing to observe traditional dancing that was performed by professionals at the pool parties )) The staff is very friendly, even though, from the first sight, they seem not as professional as you would expect them to be. At first I didn't like the location, because it seemed too far from the beach, but the transfer to/from the beach is well organized. Very often there is no clean beach towels at the registration desk...and it is frustrating ((
the housekeeping was ok. The babycot was very bad. My baby was very wety when she slept in it, and it did smell really bad.
Very warm family hotel with pleasant staff To make the food better
they have many facilities , and the food was excellent
That was ok.
The cleaning, the service, the food and the beds. The beach a little bit far away but there was good that it's was good with free transport.