La vista era hermosa Las plumas eran viejas y con aspecto sucio
Gran ubicación, grandes vistas, limpio. Todo el personal fue muy agradable y servicial. Impresionado con las tareas de reciclaje y conservación en todo el hotel.
Casi nada me gusto La limpieza el hotel parece un hotel viejo necesita que el hagan ciertos arreglos porque dentro de los precios es un hotel de prestigio pero no lo es muy obsoleto
Pudimos entrar en nuestra habitación temprano, llamada de cortesía era muy considerado y el personal era muy amable, atento.
Wifi gratuito y el periódico USA Today. El bar y sus precios razonables de los alimentos. Un poco caro.
¡Las camas eran increíblemente cómodas! Y la vista era fantástica Pagamos para aparcar en el garaje y el aparcamiento estaba lleno, así que no pudimos aparcar.
Bienvenido del conserje El baño no estaba limpio.
La ubicación era estupenda. Habitaciones muy cómodas, excelente servicio de habitaciones. Amable y servicial personal de recepción. Parking, la entrada frontal está un poco apretada
La ubicación del hotel era genial, ya que vinimos a la ciudad para ver la iluminación del árbol de navidad y el desfile de barcos. La habitación estaba muy bien, el baño grande y con televisor de pantalla plana. Reservamos una habitación adaptada para discapacitados y nos pusieron en una habitación deluxe regular. El aire acondicionado congelaba a la 1:00 y el hombre de mantenimiento tuvo que llevar un ventilador a la habitación. Las sábanas de una de las camas tenían una enorme mancha de sangre seca. Pedí una silla para la ducha y tardaron 6 horas en llegar. El costo de los artículos en el minibar son una broma $4.50 por una lata de gaseosa.
La cama era muy cómoda y la habitación estaba limpia. Wifi no incluido con la habitación. Debes pagar 15 dólares para usar el parking 20 dólares por un aparcacoches. El agua en la ducha nunca salió caliente.
Las habitaciones eran bonitas y amplias. Muy limpio y ordenado. Las ventanas necesitan limpieza. Viajeros ruidosos en otras habitaciones. Luz nocturna en la habitación estaría bien. No hay puertos USB. La entrada no muy bien señalizada
El único problema que tuvimos fue que la recepción no podía localizar una llave para que pudiésemos usar la mini nevera
El desayuno buffet era fantástico.
Gran lugar para dormir. El personal era maravilloso, las habitaciones, el desayuno y preciosos jardines. Gran ubicación si no hay construcción de carreteras. Difícil salida y difícil de encontrar cuando oscurece.
El vestíbulo y el desayuno No limpiaban las habitaciones y son demasiado pequeñas
El personal en el desayuno continental era muy grosero.
Había un desayuno gratuito muy completo y el hotel estaba muy limpio. En algunas de las habitaciones se permite fumar, lo que significa que los pasillos tienen un ligero olor a humo de cigarro.
well they didn't have any rooms ready whenever it's time for check in
The night staff was great but in the daytime very poor night had to bring us towels every night Stayed 3 days & never cleaned our room and we asked twice
Swank look to this hotel. Good location. Spacious parking lot. Professional staff. Comfy pillows. Nice bedding. Cool bathroom doors and sink. Secure elevators. Recycling! Would stay there again. The air conditioner would run for hours at a time and not keep the temperature we set. They must have an indoor pool and it must've been below our room because we heard the screams from it all the time. They do not want you to use their electricity because the outlets were few and far between and hard to reach. No refrigerator or microwave.
Cumplio con loa requisitos de mis necesidades, rapida accesbilidad a Ruta 95, facil de ubicar y muy buena relaciòn calidad precio, y excelente cercanìa al aeropuerto e Jacksonville No, es un Hotel que dentro e su rango supera a otros conocidos.
Habitación limpia servicio amable
Puertas de seguridad en el interior y en el exterior. Seguridad... me sentí muy segura como mujer soltera. Los empleados muy agradables. Las habitaciones estaban muy limpias y cómodas. Nada
Nada La cama era dura, no podía controlar el aire acondicionado. O hacía demasiado frío o lo teníamos que apagar del calor que hacía.
Este no es un hotel para los seres humanos. Esta es una granja para cerdos!!
They had an issue with their water and moved me to another hotel with out issue. That really impressed me.
Convenient, nice room, clean Walls were paper thin. Could hear man next door on the phone.. Not very many stations on the tv.
The location was good. There were plenty of places to eat. The staff was great. They chose to have the carpets and apolstry cleaned during our weekend stay. This made navigating the room afterward very difficult. We came back from on Saturday and the floors were soaked. By check out the following day they were still not dry.
The staff helpful attitude and fantastic room made this trip so much better. That i could only stay one day. I will definitely be back.
Clean rooms and excellent staff Outside of building can benefit from some new paint or pressure washing. Outside doesn't show how nice and clean it is inside.
The Our staying was nice Nothing's
Staff was outstanding, very friendly! wish they had queens instead of fulls!
Great, friendly, welcoming staff! Offered water and candy upon arrival, too. Lots of people staying here. Location marked down a bit due to being off I-95 passing thru. But lots of restaurants around. Everything higher than I expected. Parking circled building so at night my wife didn't feel safe going behind building. There were lights there but very few people.
Perfect location very comfortable very clean very professional everything was off the charger the best very comfortable shower was off the chain Only one thing I can say the air conditioner was hard to adjust that's it I had to call for the front desk to help adjust the air conditioner other than that super place
Location, customer service, free breakfast, cleanliness
Ladies at from desk was very very nice.room was very clean.no noise sleep very well. I will stay there every time i am in Jacksonville. Thanks for service. No
The weekday breakfast buffet included meats, cheese, croissants. That was really nice to have a greater selection of proteins on the buffet. The front desk staff needs a little more training on the hours of the amenities and which rooms have feather free, etc. Overall, very accommodating staff, , who always went the extra mile when a mistake happened. Great hotel ambassador!
Off the beaten path so the parking lot was not overly crowded. Water in the shower got hot quick and had good pressure. Wifi wasnt too bad. Not the quickest but it was stable. For the price it's ok. Hotel is renovating. Construction noise throughout the day. Hotel is non-smoking yet smells of weed. A/C in room was not powerful enough to get the room down to desired temperature. No mini-fridge in room. Not sure if it is like this in every room, but the couch was disgusting. So there was no sitting except on the bed. Pillows suck, my arm is more comfortable. Hotel staff are SLOW!!! Went to front desk to ask for toilet paper. Over an hour later house keeping shows up with the toilet paper as we're leaving the room to check out. Yeah, needed it over an hour ago, thanks red lion. Heater felt as if it was blasting in the corridors. No on demand entertainment so forget about watching any movies. The tissue box was empty when we checked in and still empty when we checked out. And the most irritating part... 3 different times I had to go down to the front desk to have the key cards reprogrammed.
The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe That it was booked and I couldn't continued my stay
My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.
Clean, updated facilities. Staff members at check-in were too busy talking with each other to provide proper customer attention.
I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay. There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!
Me gusta lo cerca que está del aeropuerto No me gusta que estaba en construcción y no estaba notificado solo servía un ascensor el polvo en la habitación era demasiado tuve problemas para que la recepcionista entendiera que había prepagado mi estadía
All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.
I did not like the use of throw away dishes. First it is bad for the environment and second it is not nice to eat from it.