Las habitacion es comoda y bien diseñada . Que no tiene estacionamiento y que lo que se le paga al hotel por el servicio de estacionamiento en mi opinión es caro e incrementa el costo .
La atención del personal de recepción cuando llegue y la buena ubicación del hotel con respecto a los medios de transporte que te facilitan el desplazarte a cualquier parte de la ciudad.
Servicios complementarios gratuitos y la situación No incluye desayuno
Pedí que me enviasen la factura por email, pero nunca la recibí. Es un poco problemático, ya que era un gasto de empresa.
Su ubicación, su limpieza el que no hayan tenido un restaurant propio, el que sus empleados en ocasiones fueran rudos al dar respuesta a preguntas comunes.
Realmente céntrico, ideal para estancias de negocios o viajes cortos donde buscas un lugar seguro, cómodo y lindo para descansar. Tenían el restaurante en remodelación (sin aviso en web), y el personal es eficiente, aunque no muy serviciales.
Un viajero en solitario para una estancia de 1 noche. La relación calidad-precio es fantástica, el servicio de atención al cliente estupendo, la decoración es minimalista, preciosa. Café, té y aperitivos saludables siempre disponibles al comenzar la tarde.
El agua filtraba por todas partes, aperitivos gratis, limpio y ubicación céntrica
Es un hotel muy tranquilo, nada ruidoso y situado en una de las calles principales de downtown, fannin street. Las camas son un poco pequeñas de largo y que las ventanas de la habitación no se pueden abrir ni un mínimo. Por otro lado creo que a través de booking deberían poner la tarifa exacta del hotel, porque luego hay que sumarle al precio diario los impuestos y se incrementa bastante , un 17% más o menos.
Habitacion confortable y limpia, con servicios alternativos de cafe, nevera y microondas que permiten mayor comodidad. Las maquinas de cafe son un poco antiguas, tambien recomendamos maquinas con chocolate caliente y otras opcions de cafe (Mocachino y Capuchino).
La amabilidad de la persona de recepción. No había opción de incluir el desayuno y era bastante caro. Además, el desayuno no tenía muchas opciones.
esta bien ubicado. El personal es muy amable. . No nos gusta que no se puedan abrir las ventanas y huele a tabaco
Solo se podía tomar un solo café en nuestra habitación.
La ubicacion es bastante buena, el servicio de transporte interno es excelente, el restaurant es excelente Todo el personal de recepcion deberia hablar español
Excelente restaurante, amabilidad del personal, comodidad de la habitación
Hotel único. Personal amable. Me encantó el bar en el vestíbulo. Las camas eran cómodas. Una gran ducha. La ubicación es perfecta. Ojalá el aparcamiento fuese un poco más barato, o hubiera otra opción.
Daughter and husband loved the Milk and Cookies Happy Hour every night! Breakfast was very good too! The pool was perfect for my 4 year old because it is only 3 feet deep and not very big at all. A little disappointing.
I loved my view for the room! I requested a room with a nice view and I was accomadated with a room on the 21st floor! It was also my birthday weekend and they had chocolates and a card waiting for me. Everything was perfection!
I loved the atmosphere, decorations, the view from the pool was amazing, the room was clean and comfortable. The valet were super friendly and helpful. The staff inside seemed a bit on edge from the double weddings in the restaurant, clerk told us we could order at the bar tender stand downstairs and the bartender seemed offended and said she's a liar, it's room service only that night. I was not fond of the prices for waffles and french toast on the menu, seemed an awful high price for such a simple food. The view from my room was construction and graffiti ' ed windows on the building next to us.
location close to Minute Maid park. Rooms were nice size, free breakfast buffet was spectacular. Maria and the staff in the kitchen during the breakfast and in assisting in attempting to rectify a mistake made by other staff (see 'What didn't you like'). I called ahead to find out whether I needed to bring our coffee brewer for our own, in room, coffee, and was told they had actual brewers (not those pod-type things). They didn't, and couldn't locate any, and didn't have any answers for how to get what we wanted and what they said they had. They did brew our coffee in their kitchen for us, which was apparently the best they could do. We almost didn't get the early check in they had also promised over the phone; luckily I had the name of the person who granted it, who happened to be the one at the front desk and who initially told us they couldn't check us in early.
Fantastic location - great restaurants, bars and the Wortham theater are all within walking distance. Bed was old, uncomfortable and not worth what we paid for.
Beautiful hotel in a wonderful area of downtown. We were able to walk everywhere. We did love the roof top pool as well. Amazing view of downtown from above. The main drawback for us is that there was a wedding the night we stayed so the bar/pool table area was not available. There was no other good place to hang out at the hotel which was inconvenient for us.
Very clean Comfortable Nice Expensive parking
It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel! TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.
The room was clean and staff were very nice. The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.
It was clean and very comfortable
The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.
Service, food and ambience. Nothing
Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly. The front entrance was under construction. Not much of a view from our room, just the parking lot.
The location is perfect particularly if in town for the performing arts functions. The service is great--Winfield W. and Jeremy M. are among the best in the hospitality world.
The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston. None.
The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.
The staff greeted us warmly and even provided champagne upon our arrival. When we made it to the room it was beautiful with a great view of downtown and all the amenities we could have wanted. Even the water fixtures were stunning. It was a truly fantastic stay and I couldn't recommend it higher.
The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one! The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?
This was a wonderful hotel- beautifully restored and renovated. My room was spacious and comfortable. I had read a previous review from a guest who had been disappointed by the size of the bathroom, but I did not experience this problem at all. Every aspect of my room met or exceeded my expectations and the value was exceptional. I can't think of any part of my stay that disappointed me. Honestly.