Es un hotel muy tranquilo, nada ruidoso y situado en una de las calles principales de downtown, fannin street. Las camas son un poco pequeñas de largo y que las ventanas de la habitación no se pueden abrir ni un mínimo. Por otro lado creo que a través de booking deberían poner la tarifa exacta del hotel, porque luego hay que sumarle al precio diario los impuestos y se incrementa bastante , un 17% más o menos.
Habitacion confortable y limpia, con servicios alternativos de cafe, nevera y microondas que permiten mayor comodidad. Las maquinas de cafe son un poco antiguas, tambien recomendamos maquinas con chocolate caliente y otras opcions de cafe (Mocachino y Capuchino).
Disponibilidad de agua y bocadillos. Lavandería autoservicio. Excelente trabajo de equipo. Entrada de tarjeta para uso de los ascensores. Caro hacer llamadas telefónicas.
El agua filtraba por todas partes, aperitivos gratis, limpio y ubicación céntrica
Un viajero en solitario para una estancia de 1 noche. La relación calidad-precio es fantástica, el servicio de atención al cliente estupendo, la decoración es minimalista, preciosa. Café, té y aperitivos saludables siempre disponibles al comenzar la tarde.
La atención del personal de recepción cuando llegue y la buena ubicación del hotel con respecto a los medios de transporte que te facilitan el desplazarte a cualquier parte de la ciudad.
Pedí que me enviasen la factura por email, pero nunca la recibí. Es un poco problemático, ya que era un gasto de empresa.
esta bien ubicado. El personal es muy amable. . No nos gusta que no se puedan abrir las ventanas y huele a tabaco
Servicios complementarios gratuitos y la situación No incluye desayuno
Las habitacion es comoda y bien diseñada . Que no tiene estacionamiento y que lo que se le paga al hotel por el servicio de estacionamiento en mi opinión es caro e incrementa el costo .
Su ubicación, su limpieza el que no hayan tenido un restaurant propio, el que sus empleados en ocasiones fueran rudos al dar respuesta a preguntas comunes.
Realmente céntrico, ideal para estancias de negocios o viajes cortos donde buscas un lugar seguro, cómodo y lindo para descansar. Tenían el restaurante en remodelación (sin aviso en web), y el personal es eficiente, aunque no muy serviciales.
perfecta ubicacion , muy comodo tuve vecinos escndalosos
No mucho, cargos extras, no vale la pena la estancia. El precio no encajaba con en el servicio y el alojamiento.
Ubicacion Las toallas estan viejas y el valet parking Es lento
El vestíbulo, el bar y el restaurante están bien equipados y decorados. El centro de negocios abajo está bien pensado y es privado. Y la zona de la piscina es muy bonita, aunque está demasiado fría para nadar. Falta de atención al detalle. Los pasillos y el ascensor hasta el garaje necesitan un buen mantenimiento. Ambos se encuentran en malas condiciones. La señal de televisión en la habitación era mala. El aparcamiento cuesta $20 y casi nada más está incluido.
El hotel esta muy bien ubicado, es lujoso y limpio, lo que no me gusto fue que nos dijeron que el valet parking era la unica opcion de estacionar el vehiculo que rente, y al final nos cargaron mas de cien dolares por tres dias; es injusto. El estacionamiento muy caro
las habitaciones, y la cercania con el centro comercial galerias no todo
Cercanía con Galleria mall Hice la reserva de una habitación con dos camas y al llegar me encontré con una cama grande. Por otro lado la Recepción tiene muy poca luz y no da buena sensación al llegar
La ubicacion, limpieza, y atencion del personal El restaurante, la comida no la recomendaria, ademas no respetaron el precio de la estancia, pague mas de lo que estaba estipulado en la reserva por la habitacion.
Las camas eran cómodas. Check-in fácil. Debe pagar por el aparcamiento, debido a su ubicación.
muy bien realmente, solo que tiene impuestos que no conocia
Habitaciones amplias, buen servicio y cómodo en la situación donde se encuentra.Pequeña piscina, pero suficiente para refrescarse. Buen buffet de desayuno. El entorno, delante de una autovía, aunque a poca distancia dispones de restaurantes.
La recepción, la habitación y los desayunos Cierre de rstaurante en fin de semanna
La ubicación es buena, muy práctico. La manta no es suaves
Las alfombras ya están muy viejas y los pasillos huelen
Habitación muy cómoda, desayunos muy buenos, buena atención a la llegada.. cercanía con Centro Comercial. Facilidad para conseguir transporte. Falta de restaurantes en fin de semana.
El hotel puede renovarse en las habitaciones.
Fernando is the man he very helpful as well as lido The bums, walkout side and always asking for money
Great location! Clean! Excellent service and food! Mattress not the most comfortable
Very friendly staff Not enough cabs
I would've liked for there to be a spa.
The Regency lived up to its reputation. I was impressed by the friendly, helpful and informed staff. The beds were very comfortable. WiFi is free in the social areas, guest of the hotel have to pay for WiFi in the guest rooms.
Sin comentarios El restaurante del Hotel estuvo cerrado dos días y medio por Memorial Day. Yo hize mi reservación con desayuno incluido pero no se hizo esta aclaración del día festivo y no me pudieron reembolsar esa cantidad de dinero debido a que reservé con otra compañia.
Su cercania al Medical Center y el transporte gratuito a éste...muy buena relacion precio calidad. La habitacion es comoda y la ubicacion excelente. No
It is within walking distance of the Houston Grand Opera and metro to the museum & theater district - a lovely boutique hotel! TV and phone system a bit antiquated but work. There is so much to do within walking distance of the hotel that this was not really important to us.
The staff was extremely polite and courteous. The place has so much character. The gentleman out front got us a taxi within about 30 seconds of asking how to get one! The tv and stereo could use an upgrading (cassettes?). But who stays there to watch tv?
This was a wonderful hotel- beautifully restored and renovated. My room was spacious and comfortable. I had read a previous review from a guest who had been disappointed by the size of the bathroom, but I did not experience this problem at all. Every aspect of my room met or exceeded my expectations and the value was exceptional. I can't think of any part of my stay that disappointed me. Honestly.
The hotel was remodel the front and the noise was horrible. Room so small. Queen bed not King.
The exercise facility is so small that it is almost pointless. The showers need updating, as do other amenities like the television.
The building was very charming and the staff very friendly. The location was great and very central to many sites in Houston. None.
The staff greeted us warmly and even provided champagne upon our arrival. When we made it to the room it was beautiful with a great view of downtown and all the amenities we could have wanted. Even the water fixtures were stunning. It was a truly fantastic stay and I couldn't recommend it higher.
Very quiet and cozy, with only about 8 rooms per floor. Rooms are small, but nicely appointed and very clean and comfortable. Breakfast buffet was great. Everything was obviously prepared fresh. Staff are courteous and friendly. The front entrance was under construction. Not much of a view from our room, just the parking lot.
The room was clean and staff were very nice. The walls were paper thin and the door to the room was not closed tight enough to not shake and bang anytime another door was opened or closed on our floor. It kept my girlfriend and I up all night long, I finally called the front desk around 3 am and was told all they could do was extend my checkout by an hour... The free breakfast in the morning was alright but I was too tired to actually enjoy any of it. Room 501 was the loudest room I've ever slept in.
Service, food and ambience. Nothing
The location is perfect particularly if in town for the performing arts functions. The service is great--Winfield W. and Jeremy M. are among the best in the hospitality world.
It was clean and very comfortable
location close to Minute Maid park. Rooms were nice size, free breakfast buffet was spectacular. Maria and the staff in the kitchen during the breakfast and in assisting in attempting to rectify a mistake made by other staff (see 'What didn't you like'). I called ahead to find out whether I needed to bring our coffee brewer for our own, in room, coffee, and was told they had actual brewers (not those pod-type things). They didn't, and couldn't locate any, and didn't have any answers for how to get what we wanted and what they said they had. They did brew our coffee in their kitchen for us, which was apparently the best they could do. We almost didn't get the early check in they had also promised over the phone; luckily I had the name of the person who granted it, who happened to be the one at the front desk and who initially told us they couldn't check us in early.
I loved my view for the room! I requested a room with a nice view and I was accomadated with a room on the 21st floor! It was also my birthday weekend and they had chocolates and a card waiting for me. Everything was perfection!
Beautiful hotel in a wonderful area of downtown. We were able to walk everywhere. We did love the roof top pool as well. Amazing view of downtown from above. The main drawback for us is that there was a wedding the night we stayed so the bar/pool table area was not available. There was no other good place to hang out at the hotel which was inconvenient for us.
Daughter and husband loved the Milk and Cookies Happy Hour every night! Breakfast was very good too! The pool was perfect for my 4 year old because it is only 3 feet deep and not very big at all. A little disappointing.
Fantastic location - great restaurants, bars and the Wortham theater are all within walking distance. Bed was old, uncomfortable and not worth what we paid for.
I loved the atmosphere, decorations, the view from the pool was amazing, the room was clean and comfortable. The valet were super friendly and helpful. The staff inside seemed a bit on edge from the double weddings in the restaurant, clerk told us we could order at the bar tender stand downstairs and the bartender seemed offended and said she's a liar, it's room service only that night. I was not fond of the prices for waffles and french toast on the menu, seemed an awful high price for such a simple food. The view from my room was construction and graffiti ' ed windows on the building next to us.
Very clean Comfortable Nice Expensive parking
No había nevera en la habitación
Cerca del edificio federal. Las habitaciones no eran buenas. Las camas eran terribles. Posiblemente las peores camas de hotel en las que he dormido. Ruidoso, los niños no pudieron dormir. El hotel y las habitaciones olían a viejo. Había moho en la ducha. Salimos del hotel tan pronto como pudimos. El personal sin embargo era fantástico. Los empleados del hotel hicieron un gran trabajo.
El baño es demasiado pequeño, el tamaño de la habitación en general está bien y es cómodo
This hotel is absolutely gorgeous! It was much nicer than I was expecting - felt like a boutique hotel. Our room was spacious and had all the amenities we needed. I also loved the Urban Star Market - great selection of food and drink items, and convenient hours. The location was perfect too, as I had easy access to the various parts of the city I needed to get to during my stay. I will definitely come back to this hotel the next time I am in Houston, and will recommend it to family and friends. Parking is valet only, but service was fast so it wasn't an inconvenience at all.
Valet Parking was extremely efficient. Earlier reviews had panned the valet parking, but they apparently have a new team and use a message based system that was superb. Seemed also to have very smart people actually running the cars. Best I've ever seen at a hotel. No electrical outlets on the side of the room with the table and chairs. Also, wasn't wild about their lighting system in the bathroom, etc.
I like the hotel it's nice to stay if you come from long trip I do t like the ppl who parking the car cause I come at 4am and I was tired I give them my car to parket and next day when I was in. My car they took my headphones from my I phone7 it's not trust for give them you car
Brkst good. No channel guide on tvs, or instructions
Rooms needed to be updated. Door handles broken etc.
Nice size of the room! Very friendly service!!
Love the hotel. Staffs are great and very friendly. The hotel location is prefect and easy to get to. Not to impress with the breakfast buffet. The buffet make the hotel look cheap. Being it is a Crowne Plaza , the buffet make it feel like a Quality Inn breakfast experience. I was expecting a nice setup with omelet and bacon, fresh fruit etc.. The service was not good either,. Servers did not refill coffee or come by to check on you or even pick up dirty plates . I had to get my own coffee refill . Then one of the server call last call on the breakfast buffet. Last call??? Never seen that one before when someone called last call on a buffet with the restaurant full of guest. .....Over all, the hotel is very nice and the staffs are friendly. I would still stay there but won't do the buffet.
The cleaning staff was very nice I liked everything
Close to where we needed to be. Ckean Traffic noise ALL NIGHT LONG. Air conditioning constantly on- off - on -off. Just noisy.
I drove for four straight hours from San Antonio to Houston and when I got there my reser
not a thing it was terrible! They gave me a bad room in front over freeway to get even for getting discount rate, noise all night long, two nights they had 50-100 dump trucks and other semis right outside my window. They showed up starting about 10:30 pm and went till about 1-2 am Tuesday night and Monday night. They also have very bright lights out side each bedroom which comes through old work blinds. So noise and light make for poor night sleep. They don't clean rooms till late after noon I don't think I should have to pay they put me (the only person I saw on the 7 th floor 100 yards from one of the main freeways going into Houston trucks and cars and workers all night long. In mornings on ramp is right out side window so people gunning motors to access the freeway. And there were empty rooms in other spots people were getting I think going through you, getting a lower rate they punished me by putting me there. Pool was full of slim. I have pictures and video of trucks waking me up in middle of night and they didn't care! I SHOULDN'T HAVE TO PAY and they could have cared less! Would never stay there again big front to poor rooms TV channels were all bad unless you paid for some thing! No sleep for two days!
Reasonable Price; clean, friendly staff, excellent services
Las camas y ubicacion Las alfombras estan viejas
Ubicación Servicio a la habitación
que esta en la Galleria. El clima no funcionaba, el baño tampoco, el hotel hasta tiene una aroma de viejo....Me cambie al otro Westin Galleria..
Nunca me informaron que el hotel esta en reparacion, y que empezaban a martillar a las 7.30. A.M.en el piso de arriba . me queje y el personal de recepcion me trato mal y dijo que no podian resolver el problema.