Excelente ubicación, justo en el dique. Puede aparcar su coche en su garaje sin necesidad de servicio. El personal era agradable. El establecimiento es muy antiguo, las habitaciones son pequeñas, en general sucio debido al mantenimiento deficiente.
El personal era increíble! Les dijimos que era nuestro aniversario y había champán y fresas cubiertas de chocolate esperándonos cuando volvimos de cenar! El servicio de transporte a la ribera también era estupendo, muy práctico para poder asistir a Dickens en el Strand! Habitación era pequeña y había una boda por la noche en la que nos alojamos, podíamos oír a todos los invitados de la boda gritando cuando la novia y el novio se fueron, como a las 11:30. La multitud tardó mucho en tranquilizarse.
La piscina Aire acondicionado super ruidoso y no podía dormir. Había cucarachas en la habitación.
Me gusta cómo todo estaba cerca y me encantó cómo fueron capaces de cambiar mi habitación La larga espera para hablar con alguien en la recepción cada vez.
La vista, el personal era muy amable No hay espejo de maquillaje en el baño, espacio adicional de tocador en el baño. Muy bonito, pero caro.
Lo peor que he dormido.
El servicio era genial. El bar piscina Lina Colodas, de lejos, el mejor de la isla. Ubicación perfecta Lo único que deseaba era mejores horarios para la piscina. Después de la cena en la isla hubiera sido agradable volver al jacuzzi para tomar algunas bebidas.
Habitaciones frente al mar y a la piscina. Un montón de actividades para los niños. No había desayuno continental
Me explicaron el problema de internet, que se desconectaba todo el rato Internet sólo funcionaba en 2 dispositivos a la vez. La piscina estaba fría. Vino un frente frío y no encendieron la calefacción
Hermosas habitaciones. Fotos no no les hace justicia.
La cercanía a la Strand. La entrada no es accesible para discapacitados. Solo escaleras.
Nos gustó el ambiente, la historia, el aspecto. No hay zona de aparcamiento, un poco ruidoso a veces.
Bonito lugar para alojarse, excelente personal profesional varían.
El hotel era precioso. Mi habitación era muy cómoda y el servicio era genial.
Air went out the 1st night and didn't have hot water the next morning. Room issues and inflated prices
We have stayed at All the finer Hotels on Galveston Island. Moody Gardens is by far the Nicest, cleanest and updated Hotel on the island. We were in town meeting with a Real Estate agent and decided to give Moody Gardens a try since we had never stayed there. We were Pleasantly Surprised. This Hotel was Spotless and the staff was more than friendly and seemed Happy to be there. We couldn't stay longer. This Hotel is Not on the beach so that might be a drawback for some. It does however have the waterpark which is the bomb for kids.
let just say what's not to like, this place was a blast No microwave was the only thing
Very Kid Friendly, lots of Activities, Close to Everything Galveston has to offer. Water pressure to the showers is pretty weak.
The room decor and comfort was nice. What followed was distressing...... My purse was stolent in front of the reception desk. I spoke out openly in the lobby stating, " My purse was stolen help!" No one came to help. I went to the reception desk and said the same thing, described the purse to the receptionist at the checkin desk, and she asked me what i wanted her to do. Shocked, I went to the bell desk and repeated that my purse had been stolen asking if they'd seen anything. The woman at that desk didn't get up or so much as ask me a question. A friend and I apprehended the thief who'd stolen my purse and was awaiting her car in vallet. Yes she was a hotel guest. Mr. Davilla from Security arrived, took her license plate and said he'd call the police. He was the only one who stepped in to help us. My children were scared watching this all unfold. Especially my little boy who tried to help me spot the person who took my purse as I didn't get any assistance from Hotel personal for several minutes. We were left to our own defenses.
Cleanliness atmosphere the hospitality
The room was immaculate, fresh and updated. The lobby, cafe and upstairs lounge were also comfortable and well furnished. The grounds were beautifully manicured. We were able to come and go to the convention center without having to go outside. The tour through the Rain Forest was intriguing. Thank you for the efficient shuttle service. I wish we could have stayed longer. The time it took to check-in was longer than average. The cafe waitress at breakfast was unacceptably slow to attend. Thankfully a bus boy stopped at our table to ask if we'd been helped, then went to get someone to get us menus. Our meals arrived barely warm. We had to ask for water during the meal also. The cafe service did not match the luxury of the rest of our stay.
Precio barato. Todo lo demás.
Bichos en la cama de mi habitación!!!!!!
Estaba fente al mar Muy sucio, no había toallas en ningún lado, no funcionaba nada.
Han reformado las habitaciones. Daba miedo ver lo que era antes. Cucarachas por todas partes! Todavía se siente como un tugurio! Hormigas en el baño!
Desde el momento en que nos registramos esa noche, el personal era bastante cordial y ansioso por hacer que nuestra estancia sea más confortable. Alquilamos su apartamento, que era de lujo una de las noches porque mi pedido inicial para dos noches no había sido reservado. Nos quedamos tan impresionados con las instalaciones que hemos reservado para la víspera del año nuevo y el día siguiente. Cuando tuvimos que cambiar de habitación para pasar la segunda noche, accidentalmente dejé mi ropa colgando en el armario. Cuando fui después a la oficina principal para pedirles permiso para recuperar mi ropa de la antigua habitación, mi ropa estaba en la oficina esperando por mí. No había nada que no me gustó de nuestra estancia.
La única ventaja de este hotel es la ubicación. Está viejo, anticuado, desvencijado, desagradable, incómoda la cama, el personal horrible. Uno de los peores hoteles en los que me he alojado
La habitación era grande, limpia y perfectamente cuidada. Las camas eran cómodas y la ropa de alta calidad. El desayuno era escaso, escaso, sin embargo, el café estaba bueno.
Nos encantó todo, el personal, las habitaciones, que estaban muy limpias y cómodas. Fuimos por nuestro 23 aniversario y recordaron lo que mencioné cuando llamé para confirmar nuestra estancia. Nos pasaron a una habitación sin coste extra, fueron muy serviciales en todo.
La habitación era muy grande y estaba limpia. Gran ubicación.
Las habitaciones eran grandes, estaban limpias, cómodas Baja presión de agua, parking
Qué experiencia tan maravillosa, generalmente en la playa, pero esta vez nos quedamos cerca del puerto. Disfrutamos todos los restaurantes mexicanos, junto con las compras en la tarde en el histórico Strand. Sin duda será una parada tradicional.
Location It was all good.
Pool right across the street from beach Smell in restroom
Clean hotel, good location and friendly staff Only two junior suits with ocean view and terrace. Reservations were not honored the first night stay but were transferred to the junior suit with ocean view and terrace next day
Location was great, staff was friendly. the a/c in the hallways was not working, the small pool was overcrowded, hot and dirty. There were only 2 towels and NO toilet paper left available for us. The A/C unit in the room had food stuffed in the vent.
I stayed in I guess it was a bachelor's suite, king bed with the side side view.... It was simply relaxing..
I loved the comfort of the bed and pillows very plush The hallways and elevators were very warm an stuffy
location The view of a red wall 2 feet away from the only window in the room.
Close proximity to beach, right on Galveston seawall big rooms Lots of noise at front desk spilling over from open bar
The bed was one of the best we have slept in and the pillows were great.
Bed was comfortable, sheets and blankets were soft and cozy. The room service was pretty good and the food was not too bad. Not a vey good view due to the way the hotel was built. Looked at homeless people for three days sleeping on the other side. Very few rooms with an ocean view were expensive.
Annex facility in much better upkeep. Enjoyed the use of the Exercise Facility. We were generally pleased with the room comfort and cleaner than the remainder of the facility. The overall facility was unimpressive at first impression. Aesthetics were poor. The hallway carpet, at best, can be described as deplorable. Numerous stains resulted in questions of cleanliness and sanity. In addition, the hallway temperature was constantly hot. Suspect this was a requirement to save on utility bills. Won't be visiting again.
We liked that the hotel was within walking distance of the pier, the beach and a few restaurants. The staff was mostly friendly and helpful. We had an incident in the middle of the night where someone tried to use a key to get in our room (by mistake) the deadbolt did not work and they got the door open as far as the safety latch. Then, we get a call from the lobby where the woman preceded to tell is that WE were in the wrong room even though we had been there all night. I usually don't complain but having someone come in your room in the middle of the night is unnerving and then on top of that being blamed for said incident is really too much.
It was across the street from the beach. Easy parking. Friendly staff. It was damp in our room and sheets felt wet. Carpet was wet.
Bed was comfortable, bathroom was nice size with good products, plentiful fluffy towels, good location. Hotel is under renovation which was not mentioned before I booked. Room had been renovated, but no carpet in hallway, and only one elevator working (which was a very slow elevator). Décor was a bit jarring, very orange.
The location is great proximity to the beach. There was a big, clean, beautiful pool with a swim up bar. They have happy hour so it's reasonably priced. The hotel has buffet breakfast for @ $12/person. The room was clean, with a balcony with views of the ocean & overlooking the pool. Every room here faces the ocean so there is no bad view. I will go back to this hotel!
This hotel was very clean and the staff was so friendly. We had a problem with our cable, and the maintenance man was extremely helpful and friendly. The hotel is so Close to the beach, and has a great pool. recommend this hotel!
On the beach and swim up pool bar I called the front desk to have someone come fix some issues in room and no one ever showed up to our room
Location was great, the view was awesome. Very friendlly employees, loved the Tiki bar on the sea wall. Cost was abit to much to pay. But overall it was a great experience for me and my husband.
I loves the swim up bar :)
Location was the only good thing Had to wait until exactly 3pm to check in when we arrived at 250 only to find moldy fruit and other items left in room from previous visitors, beds looked like the sheets weren't changed in weeks, key didnt work for the pool just to name a few things
I loved the cleanliness of the room. And the location was prime. Walking distance to all the hot spots on the blvd. Can't think of anything I didn't like
Loved our view and loved how convenient the location and price were Nothing I didn't like!
I booked through Priceline last minute and got my day wrong. I immediately called Priceline to correct the night and they were willing to change the night no problem if the receptionist agreed to do so. I was literally standing in front of the receptionist during her conversation with the Priceline rep and despite there being a ton of availability (off-season at the beach) she would not authorize the change because she is not the manager. So I asked here what she does when a manager approval is needed during the evening and she got so frustrated with me she would not let me pay for the additional night. She basically kicked me out.
Great customer service will stay there again very clean Security deposit
It was right by the beach so we did not have to pay to park we could just walk over. It was also very close to pleasure peer No room to park, I had to park on the road a little ways away.
Well, upon reserving, we had intended on staying. We then encountered a family emergency, therefore could no longer stay. We called customer service through Kayak, where we had rented the room. They were more than willing to switch our room to a different date. It was set, until my husband received a call from Kayak, saying that COUNTRY INN AND SUITES would not honor the stay (which was already done). Therefore we lost all of our money. This is by far the worst treatment to customers who were more than willing to change the date and still stay in the hotel. Had we known we could've at least tried to give the room stay to someone we knew perhaps. We will never use Country Inn and Suites.
Away from the night life, nice infinity pool, private beach, nice full-equipped rooms No restaurant on property, pool closed at 10, need bellhop carts are hard to push, front desk inconvenient location
Nice location down from the main excitement on the sea wall leads to a nice quiet beach without many people on it good place to relax and get away for a little Small balconies with one room options and lots of sticker burrs between you and beach doors close loudly and can often be heard from inside your room
Staff was friendly and the room large and well equity for longer stays Hot tub broken, pool not up to temperature,elevator broken and other one slow as molasses.
Great beach acess faciliti were clean and the staff was super helpful.
Very friendly staff, spacious room, view of gulf, good location away from busier part of sea wall
Choose this hotel because of shuttle, had to take taxi here, couldn't use shuttle at night and waited two hours for shuttle in morning
Location and view Room air conditioner was noisy and room was coldest in one corner and warmer in the rest of the room.
Very very clean. No complinentary coffee or breakfast bar.
I loved it it was very clean and the pool was amazing
It was a very comfortable setting. Love the bathroom. Even though the view was not the best the patio was very nice size. The price for 1 night was a little ridiculous. I would stay here again but at a cheaper rate than what I paid.
Very friendly and clean
The Spacious Rooms as well as the free wifi, and nice staff.
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clean no fox ch.
The room was a good size. The room was damp and musty, and the bathroom floor was dirty. The breakfast was a joke and only had four choices of baked goods. It was very disappointing for a new hotel.
Close to venue we were attending No
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Beds are good .... Funny smell like dirt or Sheetrock , but it's only three months old
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Clean, quiet, friendly.
The only good thing about the hotel is that there is a pool staff smoking by the doors, staff locking you in the breakfast room, i got better wifi from motel 6 (a block away) than i did IN my room, the 'bay view' was really a 'bay view across i45 and between houses', the elevator was ultra slow
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The price! We were coming in for a cheer competition at Moody Gardens and decided to spend the night. It was a good price and for what we needed it for the location was fine. It took about 15 min to get to MG and maybe 20 to the beach. The only thing I didn't like about the hotel was how thin the walls were. We had very noisy people above us and next to us so It was hard to sleep. I would also like to see a little better breakfast in the morning. Maybe some bananas or yogurt. = )