Hoteles en Beirut

The room service is good for its value. All hotels as acomplemantary put kettele for tea & cofee, here they did not.

the location is good and the looby and the security. the executive room rate and that no lower rate for Booking.com

The hotel ambience and facilities Yes, fiirst of all, the front desk service is very poor and the staff is totaly unqualified for such five star hotel. Secondly, I've never seen a hotel that charges its guests for the valet parking.

There are a hotel role says its not aloud to inter the pool area at night for the restaurant there because am wearing my abayah (a traditional dress women wares in gulf country) that I can except in a non Arabic country but not in an Arabic wish know our culture

when i checked-in the hotel did not have my room ready eaven thou i called and sent an e-mail to duble-check and also conferm my reservation when i came from a long trip the hotel keept my wating for 2 houers and then the said we are sorry because we are over-booked and they put me in a suit with some friends for lack of rooms ...... thats somthing i did not accept yes the over-booked story and the 2 houer wait even i came after midnight

The Amethyst pool area is amazing. feels really VIP and the staff there treat you like royalty and make the effort to talk to you. Pool service is a little slow.

Wedding Invitation The dinner catered to event wasn't good. However our breakfast at the hotel was good.

The Staff were helpful The Room was too old,, old TV old coffee maker, old furniture...etc

hammera street nois in the morning .

location was excellent This hotel was a disgrace to the five-star chain. Not a single customer service smiles when he meets you. The carpets are stained in rooms, and furniture is exhaustedly old. The TV looks like it was bought from a backyard sale. Hardly anyone speaks English. Motels have better and friendlier services. As for the so-called swimming pool, it was a 3x2 meter which a dog would not want to jump in!

staff was useless, cleaning people absolute dont know what they were doing

I liked most the central location, friendly staff and the breakfast which is quite good price for Beirut. And it is very similar to Turkish breakfast, an important reason for me to like it! They are not good at some details such as the carpet in the room (it smells bad), toilet paper (we paid great effort to get a toilet paper..)

Reception staff friendly. Had a nice terrace which allowed city rooftop views. Central location. The breakfast buffet was poor.

The service

Rooms are quite clean, breakfast good Staff is really impolite and hotel is expensive. I wonder why that hotel is four stars hotel

The hotel is situated in a nice quite area. Good price, clean rooms. I wish I had an access to internet in my room however the free internet connection in the lobby was fine.

Location Dirty sheets, with hair. There should be more than one towel in the bathroom.

Breakfast buffet was not as expected. also furniture seed to be too worn for a hotel

the breakfast was good yes, the Wireless network was limited at the lobby only, I couldn`t reach the network at my room