Hotel precioso. Personal agradable y atento. Ubicación fantástica. Nuestra habitación tenía una vista estupenda del cartel de Hollywood. Piscina maravillosa. Mejor experiencia que podía haber tenido en mi primera visita a Tinseltown.
Me encantó la ubicación de este hotel. El servicio era genial también.
Esta fue la primera vez para mí y mi mujer en California y nos impresionó mucho el hotel Todo estaba impecable, personal muy amable y desayuno bufé impresionante.
Personal excelente Aparcamiento un poco demasiado caro
El hotel se encuentra en una ubicación perfecta. Estaba cerca de todo lo que quería estar cerca. La piscina y otras instalaciones eran lo mejor. La habitación era muy acogedora.
El personal era increíble. Muy servicial. Las habitaciones eran muy cómodas. Las camas eran estupendas. Elegimos una habitación con vistas, que eran fantásticas. La gran cosa que no me gustó fue que no hubiera frigorífico en la habitación. Pedimos uno y nos lo dieron con un pequeño cargo. Tampoco me gustó que no hubiera microondas en la habitación.
Good price for the room the night my daughter and I stayed there. Clean and comfortable, nice decor. Breakfast was good and available till 10 am. Coffee, teA, hot chocolate were available at all hours in the lobby. Easy access from the 99. Of all the hotels I stayed in while in Bakersfield, this was definitely the nicest. No complaints. Nice toiletries too (Neutrogena), not scary stuff from Malaysia or China. If I was going to nitpick, I'd say the scrambled eggs weren't as good as ones I had had at a Quality Inn but really there was nothing to complain about with this hotel. I was a little surprised that their room rates went up $40/night from a Monday night to Wed night (when I returned to Bakersfield) , but perhaps there was a convention or something in town because I noticed a few other 3 star hotels were either sold out or had higher rates as well
The best continental breakfast I've ever had. Friendly staff, clean rooms, 24 hour security in the parking lot. Not applicable
Tamaño de la habitación La cama era cómoda Había un depósito de 100.00 dólares que tuve que dar cuando me registré. Después de que ya había pagado por todo en línea. También había otro cargo de 4,95 dólares durante la salida Las paredes eran delgadas.
Punto de precio. Las habitaciones estaban limpias. Las camas son cómodas. Bar and Grill detrás del hotel. Podría usar un montón de actualizaciones de cosméticos.
The location was in close proximity to my event. Very noisy the shower had mold overall would never stay again..
Everything you need in one place... Very happy with our stay. Wish there were room safes...
I like the good quality furnishings an finishes in the rooms. It's cerrainly more comfortable than your average hotel. The staff offered me a complimentary microwave and fridge sent up to my room for my leftovers which was great. It's nice to have a classy bar and restraint right downstairs as well as room device. The tv was having some connection issues the last night. Everything else was great.
Staff was friendly and helpful. Amenities were nicely appointed. Parking was a breeze. None
Everything was first class. Staff is the best, made my wife and I feel important. Could not do enough for us. Everyone checked to make sure our stay was first class. Need better pillows and lower parking rate for guests of the hotel.
June 15,2015 Could not get into our room until 4. Notified them we would arrive around 11 A.M. Hoped for noon or 1 P.M. room. Manager finally got involved. The rest of our stay was awesome. The staff is very friendly and excellent service. Stayed for four days. Wonderful location to beach and easy walking to shopping, farmer's markets etc. Wondered why with the remodel the bathrooms are small--one sink. T.C. on staff was the best!
Room was comfortable and had nice amenities. Nickel and dimed to death. $7 to print out boarding passes in their business center. Forty dollars for breakfast. Thirty dollars for two drinks. Once I've paid for a nice hotel room, I like to think the hotel I've paid for is my home for the few nights I'm there. I felt like the Shore's mark. Can't even give me a cup of coffee? I won't be back. $8 bottle of water in the room. $35 towels mixed into the regular towels? I am not your huckleberry.
Great location across the street from the Santa Monica Pier. LEED Gold building. Super high prices not at all justified by the experience. Stiff, unfriendly staff. Even after the very high room rates, there were no extras included. Virtually everything is a la carte extra cost -- from beach towels ($35/towel), parking (>$45/day), etc. The double queen room layout wasn't at all "family friendly". We loved Santa Monica, but didn't like the Shore Hotel at all.
Que cierren algunas zonas a causa de eventos privados. También pagar 30$ por noche el garaje.
Mi habitación olía terrible. No me gustó el personal porque fueron muy groseros conmigo por pasear durante la noche por el hotel.
la ubicacion en hollywood muy caro para las instalaciones y servicios...el cuarto de bano era super pequeno ..no habia lugar para nada ..el personal en general descortez..no volveria a este hotel
no hay internet como en todos los hoteles de categoria media, no entregan el Periodico en las habitaciones, no hay bar o cafe en el lobbby, le faltan toques d calidad leer comentario en casilla anterior
La música fue genial, así como la calidad de los huéspedes. El personal era muy grosero y nada servicial. No aceptaban dinero para pagar los imprevistos
La ubicacion muy buena. las habitaciones.
Overall very satisfactory property. No hot water in the room on the morning of my departure. The problem was fixed by maintenance while I was having breakfast.
Staff is very nice and accommodating. Construction and renovation was going on which is needed I might add. I am dumbfounded at the prices charged at the pantry. I guess if you have a captive audience you can gouge, I mean charge whatever you want, $6.00 for a domestic beer? $16 for a half bottle of average wine and $30 for the whole bottle. $8 a glass in my room is the same as I pay at the airport! C'mon Courtyard I know you need to make a little profit, but don't force me to leave the hotel. I don't consider myself cheap but after that half bottle, I definitely felt taken advantage of. Similar results at the bar...No prices listed and when I asked "What was on Happy Hour" I was told the choices were $1 off. I preferred the wine not on happy hour thinking "what's a buck or 2." 2 Glasses later, the bill was $28 plus tip. WHAT!? That bottle at the store is$12-$15. There are better choices all around. I will consider those next time.
Large room with lots of space, Great window balcony with black-out curtains.
Prefer breakfast to be available at 6 on weekends as it is during the week.
that it had an indoor pool all the kids in the pool as the acoustics were extremely loud
room clean no refrigerator had to request if needed with cost no water in room
Thought it would be a suit, no separation from kids was an issue.
I liked the how everything looked good, comfortable bedding. Did not like that there was a cockroach in our room just before check out near our suitcase, worries me because I have a baby.
The staff always greeted me well whether they were room attendants or front desk staff. The fitness room holds little more than a few treadmills.
Very accommodating staff and clean rooms, very close to any kind of shopping you could possibly want all kinds of food etcetera. The carpets in our room we were fairly nasty, and no complimentary breakfast.
Nothing really. Location not particularly close to anything except close to my Sister's home which is why I would come to Bakersfield. No other redeeming qualities. Bistro advertised as open at various late times on literature but no earlier than 10:00 pm so I figured I was safe to call room service at 9:10 pm but it was closed at 9:00 pm. I had to drive to get food for tired kids and wife ... and I was tired also. Pretty shabby, dirty and poor service at check-in.
Location Restaurant is in other building
Tranquilo y cómodo No hay puertos USB. Llevad todos los accesorios eléctricos para usar vuestros dispositivos.
El restaurante estaba bien, el personal era muy agradable. La cama estaba por encima de la media. Los pasillos me parecieron lúgubres y el ascensor olía, necesita una limpieza y restauración.
Complimentary dinners... No deserts with complim entaqry dinners...
The complimentary breakfast was as good as I've had at any hotel, full and fresh.
First-rate service and accommodations. We were ESPECIALLY pleased with the service provided by hotel employee at the front counter. Everything was great.
Wow. Location was perfect and the staff was truly fantastic. Great service and a great experience!
the free breakfast was so spectacular , delicious, and everything you can imagine , and the service was very good. the rooms are kind of 'dated' (although very clean)
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Location of my room made it fairly dark and being near the laundry and maids' supply room was not ideal. The room itself was fine.
Kitchen and free breakfast Room service housekeeping
Nice place, good rooms, fairly new looking. The staff, for the most part was terrible. Inept; at a loss for problem solving, solution creation, and just rather ill prepared and, or trained. The manager was the one who lacked the most in explanation, ideas and overall leadership. Many mistakes! Sad!
This guest did not leave comments about this hotel.
Free happy hour On the last day, the beer was warm and although the workers (small middle aged women) were telling the so called supervisor about the warm keg...he seemed too busy chit chatting on a cell phone and aloofly delegated the responsibility to the workers.
Friendly staff! Very kind. Dirty towel left in our room and the shower door was broken. There were also big clumps of soap residue on the wall in the shower. Was not thrilled about any of that. We let the front desk know and they moved us right away and upgraded us. They seemed genuinely surprised at the mistake by housekeeping, but it was still gross.
Good breakfast and nice staff
Great breakfast, large comfortable rooms My online deal said free WiFi but I couldn't login, tv was small