Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.
The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food. The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two
Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!! With there was an ATM on every level.
very nice staff very accommodating liked food in bar and lctaion was perfect for us high price, nothing special about the room or bathroom, early turndown very poor value for the money
Was all good
éL piedmont park en las cercanias Si: que me hicieron dos cobros de mas por él mismo monto de las (2) noches que estuve álli formandoseme de esa forma un lio con mi disponible en mi tarjeta visa yco él banco emisor. horroroso.
El personal era amable
Staff was rude.
The staff were very kind. the room very clean.
Great quality especially for price. Walls are super thin
The extra charges for internet and the mandatory valet parking was a bit much.
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
Having to pay 32 dollars a night for parking.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
Era una apartamento completo,con dos habitaciones cada uno y cocinay muy bien amueblado.Y un sitio histórico,con un hall espectacular. NO
La habitacion me encanto sobre todo que me dieron un upgrade por no tener la que yo habia reservado esta cerca del metro lo que facilita la movilizacion a otras partes, el restaurante es muy bonito no pude utilizar todos los servicios ya que solo estuve un dia El concierge poco comunicativo no dio mayores explicaciones sobre preguntas que se le hicieron, las recepcionistas tampoco muy simpaticas
La habitación era muy amplia y estaba muy bien equipada
La habitación, bastante confortable espaciosa, la cama muy confortable. El diseño del lobby de muy buen gusto, la estructura del hotel fascinante y muy luminoso.Tiene una excelente ubicación, la estación del metro está a dos cuadras y te permite recorrer casi toda la ciudad, Midtown, Downtown, cercano a muchos sitios de interés. Es deseable que mejoren algunos detalles del ascensor, en el piso, alfombras de los pasillos, manchas, inclusive detalle de la alfombra dentro de la habitación en la entrada del baño, igualmente las persianas cerca de la cama, para que no desmejore su imagen
La actitud del personal, atento y amable en todo momento. También el espacio de la habitación, amplio y bien distribuido El ruido de la nevera y del aire acondicionado.
El hotel es grandiosa , mi acogedor y muy elegante :En relacion a los servicios muy buenos un buen restaurant
En líneas generales estoy muy complacido por el hotel y su personal. Tengo que hacer mención especial al Chief Concierge Brent Steele, nos suministró información muy valiosa para ahorrar tiempo y dinero. ´Haria dos observaciones, primero recomendaría un poco de mantenimiento en las puertas de entrada a las Habitaciones. Considero que el pequeño deterioro afea lo bello de todas las instalaciones del Hotel, y segundo que se me realizó un cargo superior a lo que me indicó Bookin.com, estoy haciendo los trámites para que me realicen el reenbolso.
El personal era educado El wifi de la habitación era penoso. Capacidad insuficiente cuando por fin fui capaz de conectarlo La iluminación de la habitación era muy pobre. La habitación era muy oscura con todas las luces.
We had a fantastic stay here at Stonehurst Place! It was very conveniently located near Piedmont Park, the rooms were immaculate, and the home is beautifully restored and incredibly charming. Most of all, the innkeepers were some of the friendliest people I've ever met and made our stay so special. Also, breakfast was delicious! We wish we had more time to spend at Stonehurst Place. This is definitely much more than just a place to come home to sleep at night. We had a lot of activities planned around Atlanta for the day, so we felt we didn't experience all that Stonehurst Place had to offer. They have cozy lounges you can spend time in, lots of interesting artwork you can look at/learn about, etc. If you come here, make sure to spend time exploring all this place has to offer!
la habitacion,amplia , calida, confortable. la ubicacion del hotel cerca del metro es muy buena no
Ambiente agradable, el patio es divertido, pero el personal hizo que nuestra estancia fuera especial. Amable y agradable en todo. Gran relación calidad-precio para Midtown Atlanta.
El confort y sus dependencias, muy agradables. La atención del personal de muy buena calidad. Solo tuvimos una demora de más menos 5 horas en la limpieza del baño que estaba tapado.
La atencion del personal termina muy temprano el room service
The hotel was perfect for our stay and very comfortable and clean.
Rooms are clean, comfortable, and nicely decorated. Small bathroom had nice walk in shower Staff was not that friendly, the bar area was not willing to serve us at closing time, simply stating that "We're closed."
The staff was very accomodating, for example I was allowed to review several rooms and to select my preference and they were patient with my late dparture. Parking can be a bit of a hasssle and is rather expensive.
Easy to use wifi was provided. Location was great. Room was a little shoddy. Cracks in the wall, worn paint and the flooring had large gaps that didn't meet the wall.
Our room smelled pretty bad. Running the AC didn't help. And the bathroom is the smallest I've ever seen. Staff was great, but I'd never go back.
The staff was very nice and helpful. The room was very attractive and comfy. Close to Fox Theatre. Enjoyed our stay. We need a tub.
Location to the FOX theater Bathroom was very small
La habitación no estaba muy limpia y olía a humo. El precio era demasiado alto para la poca limpieza.
La limpieza, el tamaño de la habitación y las comodidades. Que no reservé una estancia más larga, jajaja.
Cercano al Centro de Convenciones y buen desayuno
Me parece que la ubicacion es bastante conveniente, de facil acceso y proxima a estacion de marta. Me senti engañado, porque entendi que tenia dos habitaciones para 4 personas, lo cual resulto en un sobrecosto que no tenia presupuestado. Eso me dejo muy molesto. Tambien me molesto la inflexibilidad al solicitar extension de 1 hora de checkout, ni siquiera para una de las habitaciones.
La ubicación era perfecta. Había niños corriendo por el pasillo durante la noche.
Location is right off the highway.. Very convenient Parking is horrible & they shouldn't charge guest...visitors maybe
Charged too much for daily parking and that wasn't mentioned until arriva.
Great water pressure & hot water $28 a day for parking Hotel bar closed at 9
Comfy bed, good shower, nice staff, totally clean, good location, good deal. Be aware: Valet is only parking option at hotel: $28 per day.
Very friendly employees and they were very helpful No
Location was easy access to MARTA, room, nice breakfasts lots of choices and staff very knowledgeable about the area. Free Wi-fi was a nice perk Advertised year around pool--we figured that meant that it must be heated in the winter months. Nope! Freezing no way you could swim. Outdoor Hot tub was also not heated. It was kind of a bummer.
updated furniture and cleanliness Parking was not free
The complimentary breakfast each day was wonderful as was the dinner on Mon-Thur. Overall, it was great...BUT it would have been nice to be able to call for our car ahead of time. But that was so small compared to everything else that was wonderful!
Staff from the front desk clerk to the concierge was courteous and professional. The shower in my room had hair all on the curtain and walls ewwww
First, it is almost brand new...so very clean and modern. Loved that there is a full kitchen, sitting area and a walk in shower. Close to Marta and grocery and liquor store. it was difficult to get my suitcase into the closet...opening too small.
Hotel is being renovated and looks like it will be very nice soon. Our room was perfect for a one night stay. Comfy beds. Hotel was nice to let us check out late.
Great location, nice staff. They are clearly making an effort to overhaul the place, I couldn't get past the room smellinglof cigarettes. Booked six nights. Checked out after one. i was put in the wheelchair accessible room so I give them props for having those accommodating, it has been decades es since I've known a hotel to permit smoking.