Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.
Was all good
very nice staff very accommodating liked food in bar and lctaion was perfect for us high price, nothing special about the room or bathroom, early turndown very poor value for the money
Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!! With there was an ATM on every level.
The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food. The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two
El personal era amable
éL piedmont park en las cercanias Si: que me hicieron dos cobros de mas por él mismo monto de las (2) noches que estuve álli formandoseme de esa forma un lio con mi disponible en mi tarjeta visa yco él banco emisor. horroroso.
Lovely decour! Staff was really nice. Charges for local calls and wifi.
I was visiting Atlanta for the weekend. The Loews was a great home base for the weekend. The location is excellent in Midtown convenient to Marta and also easy to get in and out of the parking deck to explore Atlanta. The room was spacious with an extensive view of midtown and downtown from our room through floor to ceiling windows (we were on 25th floor). The bathroom had a separate shower and bath which I really liked and a TV. The restaurant in the hotel was very good. We are there for dinner one night and liked it so much we went back for a late night snack the next night. There is also a Cafe Intermezzo right outside the hotel to grab a glass of wine and people watch on Peachtree St. Prices were expensive for the weekend we were traveling. The bathroom was showing a little wear and tear with paint peeling on the ceiling.
The staff and location Room service was expensive
Staff were amazingly friendly. Especially Courtney at the Front desk. Great location, very clean and well appointed rooms.
The hotel is immaculate. Great location and the comfiest bed and pillows I have ever had. I stayed for 4 nights and loved it. The bar / restaurant area is small and lacks any atmosphere. Also, a bottle of water in the room is $6 so my advice is go to the meat by store.
View and bathroom
Nothing Customer Service and communication was terrible. Would never go back.
Great hotel and well decorated for the holidays. Hotel offered anything you could need. No pool and room did not have view of Atlanta but it was one of the affordable rooms.
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
The staff were very kind. the room very clean.
Staff was rude.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
Having to pay 32 dollars a night for parking.
Great quality especially for price. Walls are super thin
The extra charges for internet and the mandatory valet parking was a bit much.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
La habitación, bastante confortable espaciosa, la cama muy confortable. El diseño del lobby de muy buen gusto, la estructura del hotel fascinante y muy luminoso.Tiene una excelente ubicación, la estación del metro está a dos cuadras y te permite recorrer casi toda la ciudad, Midtown, Downtown, cercano a muchos sitios de interés. Es deseable que mejoren algunos detalles del ascensor, en el piso, alfombras de los pasillos, manchas, inclusive detalle de la alfombra dentro de la habitación en la entrada del baño, igualmente las persianas cerca de la cama, para que no desmejore su imagen
En líneas generales estoy muy complacido por el hotel y su personal. Tengo que hacer mención especial al Chief Concierge Brent Steele, nos suministró información muy valiosa para ahorrar tiempo y dinero. ´Haria dos observaciones, primero recomendaría un poco de mantenimiento en las puertas de entrada a las Habitaciones. Considero que el pequeño deterioro afea lo bello de todas las instalaciones del Hotel, y segundo que se me realizó un cargo superior a lo que me indicó Bookin.com, estoy haciendo los trámites para que me realicen el reenbolso.
El hotel es grandiosa , mi acogedor y muy elegante :En relacion a los servicios muy buenos un buen restaurant
Era una apartamento completo,con dos habitaciones cada uno y cocinay muy bien amueblado.Y un sitio histórico,con un hall espectacular. NO
La habitación era muy amplia y estaba muy bien equipada
La actitud del personal, atento y amable en todo momento. También el espacio de la habitación, amplio y bien distribuido El ruido de la nevera y del aire acondicionado.
La habitacion me encanto sobre todo que me dieron un upgrade por no tener la que yo habia reservado esta cerca del metro lo que facilita la movilizacion a otras partes, el restaurante es muy bonito no pude utilizar todos los servicios ya que solo estuve un dia El concierge poco comunicativo no dio mayores explicaciones sobre preguntas que se le hicieron, las recepcionistas tampoco muy simpaticas
We had a fantastic stay here at Stonehurst Place! It was very conveniently located near Piedmont Park, the rooms were immaculate, and the home is beautifully restored and incredibly charming. Most of all, the innkeepers were some of the friendliest people I've ever met and made our stay so special. Also, breakfast was delicious! We wish we had more time to spend at Stonehurst Place. This is definitely much more than just a place to come home to sleep at night. We had a lot of activities planned around Atlanta for the day, so we felt we didn't experience all that Stonehurst Place had to offer. They have cozy lounges you can spend time in, lots of interesting artwork you can look at/learn about, etc. If you come here, make sure to spend time exploring all this place has to offer!
Ambiente agradable, el patio es divertido, pero el personal hizo que nuestra estancia fuera especial. Amable y agradable en todo. Gran relación calidad-precio para Midtown Atlanta.
la habitacion,amplia , calida, confortable. la ubicacion del hotel cerca del metro es muy buena no
El confort y sus dependencias, muy agradables. La atención del personal de muy buena calidad. Solo tuvimos una demora de más menos 5 horas en la limpieza del baño que estaba tapado.
La atencion del personal termina muy temprano el room service
Our room smelled pretty bad. Running the AC didn't help. And the bathroom is the smallest I've ever seen. Staff was great, but I'd never go back.
Easy to use wifi was provided. Location was great. Room was a little shoddy. Cracks in the wall, worn paint and the flooring had large gaps that didn't meet the wall.
Rooms are clean, comfortable, and nicely decorated. Small bathroom had nice walk in shower Staff was not that friendly, the bar area was not willing to serve us at closing time, simply stating that "We're closed."
The staff was very nice and helpful. The room was very attractive and comfy. Close to Fox Theatre. Enjoyed our stay. We need a tub.
Location to the FOX theater Bathroom was very small
The staff was very accomodating, for example I was allowed to review several rooms and to select my preference and they were patient with my late dparture. Parking can be a bit of a hasssle and is rather expensive.
The hotel was perfect for our stay and very comfortable and clean.
Cercano al Centro de Convenciones y buen desayuno
Me parece que la ubicacion es bastante conveniente, de facil acceso y proxima a estacion de marta. Me senti engañado, porque entendi que tenia dos habitaciones para 4 personas, lo cual resulto en un sobrecosto que no tenia presupuestado. Eso me dejo muy molesto. Tambien me molesto la inflexibilidad al solicitar extension de 1 hora de checkout, ni siquiera para una de las habitaciones.
La habitación no estaba muy limpia y olía a humo. El precio era demasiado alto para la poca limpieza.
La limpieza, el tamaño de la habitación y las comodidades. Que no reservé una estancia más larga, jajaja.
La ubicación era perfecta. Había niños corriendo por el pasillo durante la noche.
Location is right off the highway.. Very convenient Parking is horrible & they shouldn't charge guest...visitors maybe
Comfy bed, good shower, nice staff, totally clean, good location, good deal. Be aware: Valet is only parking option at hotel: $28 per day.
Great water pressure & hot water $28 a day for parking Hotel bar closed at 9
Charged too much for daily parking and that wasn't mentioned until arriva.
Staff from the front desk clerk to the concierge was courteous and professional. The shower in my room had hair all on the curtain and walls ewwww
Location was easy access to MARTA, room, nice breakfasts lots of choices and staff very knowledgeable about the area. Free Wi-fi was a nice perk Advertised year around pool--we figured that meant that it must be heated in the winter months. Nope! Freezing no way you could swim. Outdoor Hot tub was also not heated. It was kind of a bummer.
The complimentary breakfast each day was wonderful as was the dinner on Mon-Thur. Overall, it was great...BUT it would have been nice to be able to call for our car ahead of time. But that was so small compared to everything else that was wonderful!
updated furniture and cleanliness Parking was not free
Very friendly employees and they were very helpful No
First, it is almost brand new...so very clean and modern. Loved that there is a full kitchen, sitting area and a walk in shower. Close to Marta and grocery and liquor store. it was difficult to get my suitcase into the closet...opening too small.
Great location, nice staff. They are clearly making an effort to overhaul the place, I couldn't get past the room smellinglof cigarettes. Booked six nights. Checked out after one. i was put in the wheelchair accessible room so I give them props for having those accommodating, it has been decades es since I've known a hotel to permit smoking.