El gimnasio era bonito y limpio.
Me encanta la zona de la piscina y el personal era muy amable. La habitación no estaba limpia y las camas eran viejas, gastadas y chirriantes.
En general el servicio es muy bueno, no pude disfrutarlo mucho por la cantidad de trabajo que tuve, pero es muy cómodo Me dieron una habitación muy lejana, de verdad era necesario caminar mucho para llegar desde el elevador
Personal amable Habitaciones limpias
las habitaciones son confortables y la atencion del personal es muy buena el restaurante no tiene un menu muy extenso
Buena ubicación, especialmente los puentes que conectan los 3 hoteles con Leachtree Center. Personal muy atento y buena seguridad y habitaciones de buen tamaño.
La habitación estaba limpia, la cama era cómoda Ruido (el ruido de la calle + puertas en el pasillo). El restaurante es terrible, no tires tu dinero. El gimnasio es pequeño pero aceptable si lo que necesitas es una cinta o elíptica - - - trae tu dispositivo porque todas las tv están rotas de alguna manera.
El amable personal, buen restaurante y bar en la planta baja. Excelente ubicación en el centro de Atlanta. Nada.
El personal era muy amable y muy servicial. No tuvimos que esperar ppor la habitacion. El servicio es excelente. Cerca del centro de la ciudad y otros lugares. La habitación estaba super limpia tenía todos los servicios El mejor lugar en el centro de Atlanta
Loved the location? Could of been a little cleaner.
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
initially given poor room. charge for room from Hyatt showed up on my card
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Great staff, great location, great place
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Very modern and clean! Really enjoyed my stay there! I did not like that the hotel charged me $126.00 to park my vehicle for a 2 night stay. I was not informed of this charge until check out.
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Habitación cómoda. Desayuno pobre. No hay pantuflas ni albornoz. En las habitaciones el minibar esta vacío, hay que servirse en un pantry en el lobby.
El órden, la amabilidad del personal, la limpieza, el confort de la habitación.
Ojo Verificar bien el precio con los Taxes Siempre recibi sorpresa en la cuenta.Mas caro de lo que reserve!!
Excelente atención del personal que labora. Esta ubicado muy cerca de todos los puntos turísticos de la ciudad. El sistema de metro de la ciudad esta a pocos pasos. Todo fue excelente
Un gran hotel en el centro de la ciudad. Muy limpio, cómodo y agradable. Gran vista de la ciudad desde nuestra habitación en la planta 50. El garaje estaba lleno, ya que era de pago, lo que significaba que teníamos que ir en coche y encontrar un garaje que terminó siendo de 32 dólares por noche. No estoy seguro de si el aparcamiento era gratuito de lo contrario hubiera sido bueno, pero eso fue una gran decepción.
el confort de sus camas y la vista de la habitacion Que no poseen telefonos publicos
Me encantó que fueran tan complacientes y acogedores con las mascotas El coste de la habitación según el tamaño. Esperaba algo mucho más grande por el costo de la habitación.
que permiten mascotas y son muy amables con ellas que falta otros platos en el menu del restaurante
La ubicación es muy buena Todo es viejo, feo, mala atención. Fatal experiencia. No lo recomiendo
La habitación es suficientemente grande y dispone de nevera, microondas, cafetera, tv grande, plancha, secador, telefono e internet gratuito. El servicio de limpieza de las habitaciones se hace a diario y es impecable. La localización en el centro de la ciudad también es perfecta. La atención del servicio fue siempre cercana y cordial.
Excelente ubicación y limpieza, el desayuno es muy bueno Algunos empleados son poco amigables y solo dejaron café el primer día
El precio que se me oferto con booking.com fue de 80 dlls por día, pero tres dias me los cobraron a 109 dlls por día. Además di mis daros de American Express para garantizar la reservación y me cargaron de inmediato el costo total a diferente precio todo por adelantado.
Iva por 5 noches y solo estube 2, me molesto que me dijeron que mis tajetas no pasaban y las use en otro negocio y no tube ningun problema. Entendi que querian cobrarme en efectivo, me molesto. Gracias.
We enjoyed the location and room service. Valet was slow and inconvenient. Rooms were beat up and in poor condition.
The Hotel is Newly refreshed, and has a very nice and accommodating staff, Room was Clean and Well appointed. In a different location this would be a Four or Five Star hotel. Sorry but the negatives with noise The Hotel is on a main thoroughfare that is being used as a place for idiots to cruise blasting with speakers that rattled the windows and I was on the 12th floor. Atlanta must not have any sort of noise ordinances. It was Mf this and MF that and MF MF That was disturbing in and of its self,. But coupling the music with ambulances with wailing sirens at all hours (there is a major cardiac hospital across the street). I would not stay here or recommend this hotel because in two nights I never got a good nights sleep.
Building and location Rude staff cigarette butts and marijuana roach on patio tub didn't drain parking garage took forever to get out of due to faulty machine Parking cost $30 dollars.
Good location to the aquarium & other tourist attractions. We had no hot water for showers even after running the water thirty minutes. This happened three times.
This hotel has a pretty good location for Georgia Tech visitors. The rate was much lower than others, probably due to the fact that it was under construction. No free coffee after 9 am -- who gets up before 9 am on a Sunday? At 9:04 it was long gone. It's like making it look like you are giving away something for free but not really doing it. The hotel will probably look nice in a few more months, but lots of drywall, and some jack hammering. Also, it's right next to Emory Hospital, so more than a few sirens. The sliding doors need to be replaced -- they leak like a sieve. Also, my Mac can never connect to the WiFi in the rooms. Down in the lobby it's not a problem, but something about the Access Point upstairs isn't happy with my laptop.
Room service was very quick to respond to in room dinning and bringing extra things. There was a 35 min wait in valet after I called for my car and there was no indication of how long we would have to wait.
Online at checkin I followed the prompts and requested a room with a view. Wife and I stayed in town for a Fox Theater visit. The room we had was one of the latest round of renovations called live/work. It was average to small size acceptable of a downtown room. The room was extremely clean and and the furnishings were leisurely and new. There were about 6 USB plugs in the room which was convenient for gadgets. I was obliged with a bellman to my room with my bags. He did full service including turning on all the lights and opening the blinds to the skyline view. I think there have been major renovations in this hotel and the older reviews on this site do not at all reflect the hotel in found.
Hotel location is very convenient, access to all areas near the hotel and or at walking distance. Hotel amenities, although under construction and/or renovation were acceptable ( I refer ti the pool). Fitness room and facilities is a plus . Not that I don't like but that was not always available, the concierge services in my case would have make a difference.
pricing It took about 30 minutes for the valet to bring our car around even thought we called 10 minutes ahead as we were told to do.
Need to upgrade your AC system!
Super helpful staff, fun check in, and Amberley at the restaurant/bar was wonderful. Excellent experience!
The workout room was clean and updated. Service was slow across the entire operation. Expensive - Three of us had breakfast one morning and it cost us $70 for breakfast buffet. We also used the valet to park our rental car and it was damaged in an accident when they were bringing our car around to us. Where they park your car is a block away and requires driving the vehicle in heavy traffic. It is built in to be slow with a potential for accidents. I would not stay here again.
Esta en una zona de hoteles, que lo hace con muy poco transito, debido al diagrama de la ciudad, esto le da silencio en terminos grales, aunque mi ventana daba a una autopista(el ruido no era molesto).La cama era confortable. La habitacion no es la mas comoda. La relacion precio calidad me parece que no es lògica, ya que su oferta de servicios es muy limitada.La iluminacion en la habitacion es muy poca.
La ubicacion del hotel es excelente para visitar Atlanta, pues esta centrico y el parking esta incluido en el precio. La habitacion es muy ruidosa, y creo que lo son todas, pues las maquinas de vending estan por los pasillos y molestan por el ruido las 24 horas.
La ubicación del Motel permite llegar andando a los lugares más destacados de Atlanta cómo el Aquarium, World of Coca-Cola, Philips Arena... Es tranquilo y el personal del motel muy correcto.
su situación y precio que no haya desayuno
You can't beat the location. The rooms were clean and the beds were comfortable. Cute room layout. Free cookies, coffee/tea, and fruit-infused water at front desk. Good free breakfast. During breakfast, the manager even walked around to all the tables and asked how everyone's stay was. He was very personable, as was all the staff. Excellent customer service. Overall incredible value. Hamptons seem to be really stepping up their game lately. The TV didn't work the morning of our checkout. Also, you have to pay for parking, but it's honesty not really a negative because you'd have to pay for parking anyway to do any downtown Atlanta activities.
Staff were very friendly. Room was clean and adequate. Breakfast was good.
I liked that when I put that "do not disturb" sign on my door for my entire stay.....they left me alone! I've stayed in some places that totally ignore the sign. Also....Hampton Inn & Suites has THE BEST BED AND PILLOWS EVER!!!
It is fantastically well located, 2 blocks from Marta station and from Centennial parrk, and the hotel is nice. The breakfast is not very good , not "continental" one but mostly american.
The staff was excellent! They were very friendly and helpful. The unexpected social hour the evening we arrived was a nice surprise. The valet, Lonnie, was very helpful with directions getting around the city. Everyone was accommodating and seemed genuinely concerned that each guest was happy and taken care of. The bed was a bit uncomfortable. For a queen size, it seemed a bit small. Upgrading the mattresses in this location would take it to the next level of comfort.
The staff was very friendly and accommodating. The breakfast bar was very good with a great assortment. Even though I didn't need it, the kitchenette was super nice and well equipped. Location! We arrived at 12:30 AM. Circled the block for over an hour trying to find the hotel. Stopped at three other hotels that didn't know where it was either. Finally saw the marquis high on the building. There was construction around the front entrance and absolutely no identifying signs at street level.
the staff was very friendly and the convenience to everything was great. also the free breakfast was outstanding. I have al positive things to say about the hotel.
Only thing I liked was convenient location and the service was very friendly. I can't believe this hotel has 4 stars. It barely feels like a hotel and its quite impersonal. The CNN aspect is interesting but the building feels like an office with the hotel as an after thought. The rooms are super out of date and there are no outlets that are easily accessible near the bed which is super annoying for plugging in devices. Also, you have to pay $15/day for internet. SERIOUSLY! Internet should be free and included in the price, PERIOD. The nickel and dimming is super annoying. It reflects how out of date the hotel is. I'm not sure how other ATL hotels are but I'd encourage you to find a better place to stay. I really hope ATL has better options than this place.
Super close to activities and lots of entertainment. Rooms were not clean. Everything very overpriced and hard to find. More of a business place in my opinion.
Balcony was a plus My husband and I stayed for (3) days. Our room only cleaned 1 time. On that serviced day, only (1) towel returned, and I had to request a towel the next day. My son had the identical room and his wife had gotten ill one night, they had to call house keeping at (1am) to ask for a clean-up. The hotel staff came in and used a wet vac... to pick up (bio-hazard) vomit that had hit the floor. I'm sure this happens from time to time and you'd think they'd use some kind of disinfectant and clean more thoroughly the next day or on the occasion.. No other cleaning application was applied. Gross
Hotel is conveniently located downtown Very noisy restaurant, disorganized valet
Lobby was nice & location was good The carpet was stained and worn, and so was the furniture. The tub was so clogged that the water backed up to your ankles even in a quick shower. Valet never answered the phone and was slow even when there were four or five guys standing around. Self park is not even an option. Check-in was slow. View was horrible- we had an inside facing room. I've had nicer stays at budget hotels. Don't expect much from this place. Every amenity is charged separately.
The valet parking took to long to get your car
Location is great. Easy walk to Phillips Arena and other attractions in the area. Valet parking attendants were wonderful!! Booked online thru hotels.com. Reserved a deluxe double room, with 2 double beds. Got the two beds, in a tiny single room with moldy bathroom in which the tub barely drains while showering, for $358.00. Extra charge for internet!! Called front desk after arrival. Told me they could not do anything about it as I had booked through a third party. Lesson learned.....go direct!
Tim at the front desk was exceptional, his customer service was the best.
Close to Phillips Arena The hotel is outdated; tried to charge us $3.75 delivery service for silverware; water in shower didn't drain.
Staff, food, and location were all great. Our vehicle was damaged after paying a $70.00 fee for 2 nights of parking and the staff basically told me we were shit out of luck on them even attempting to offer to repair the damages even though they were the only ones that had access to the vehicle. This was a very huge disappointment. We may pursue the matter legally.
Close enough we were able to walk to the venue and several choices of restaurants nearby. $35 added for required valet parking with almost an hour wait for our car to be retrieved.
Desk manager mariadirty roo Dirty room. No wakeup call. poor valet service
Private balcony great security Couldn't smoke on private balcony
The staff was amazing! They were all extremely helpful, friendly and caring. The food was excellent. The bathroom shower had a little bit of mold starting. The room was very clean and so was the bathroom except for the mold starting
This guest did not leave comments about this hotel.
needs new furniture furniture
Good location for my needs. Restaurant in hotel and within a block of the hotel. All in all a good choice for me. Not really.
This guest did not leave comments about this hotel.
Beautiful hotel, lovely atmosphere, the room was like an apartment. The front desk clerk was not very friendly and it took her a while to get each person checked in. She also didn't give me much information about the hotel, we were left to figure it out ourselves, but she told us what would get us kicked out. STEREOTYPING
The room was huge and beautifully appointed. The location was pretty good but it was a bit of a walk to get to a better pedestrian area with shops and restaurants. When we arrived our toilet was not working, we called down twice to have it fixed and no one ever came up so we ended up fixing it ourselves.
I loved the city view and how convient it was to different locations in Atlanta
Everything... Simple Elegence.. Awesome Accomadations
The room was very nice with modern design and great view with balcony, also area was convenient. The staff was rude aside from one exceptional hostess staff was not concerned about guest needs t.v channels were not coming in and was fuzzy.
La cercania a sitios de interes y al centro de la ciudad, las habitaciones y el personal de servicios generales falta alguien que hable espanol en informacion, deberian aprovechar el recurso de alguien de servicios generales que es bilingue, como Mercedes o Carlos, que por demas son excelentes anfitriones.
Ambiente agradable, personal atento y competente. Excelente ubicacion, instalaciones muy bien conservadas. Excelente limpieza. Desayuno
Habitación grande y bien situado El tamaño del baño, muy pequeño
Room was very dusty! Bathroom fixtures were all loose. Bathtub did not drain properly. Room door was coming off the hinges.
The proximity of the hotel to major tourist attractions is great. Easy walking distance to the them all. The hotel was looked worn and rather unclean. The rooms were cramped. My TV did not work. After 3 attempts by the staff to make it right (and two comps on my bill) they move us to a different room. The staff did everything on their power to make it right for us, but I think they were handicapped by the facilities and resources available to them. Hilton needs to make an investment in this facility!
restaurant was nice Only valet parking available; one-hour free wi-fi only
Location and parking were great. The bathtub would not drain. Very gross.
Beautiful lobby Room very small, paint peeling in all rooms, looked dirty. By vent towel with plastic bag taped to it.
The staff were all friendly, and the room was pretty nice. Although the valet guys were really nice, they did get pen on my leather seats. the room didn't have a fridge.
People were fine Room,mainly the bathroom was horrible! Grout missing, mold on shower curtain. Disgusting.