Puntuación de los viajeros
6.0
Ventajas:Staff was friendlyDesventajas:My vehicle was not ready on time so I had to return later. When I returned I was given the wrong vehicle, much less than I had paid for. The manager was not able to give discount because the rental was purchased thru Kayak. Will most likely never use Kayak or Fox again.Opinión del 31 ago 2020
opinión de![kayak]()
6.0
Ventajas:friendly staffDesventajas:took awhile to get through the line at the counter for pick-up. And, when I needed to change the credit card I initially used, I couldn't do it at drop-off. it took quite a process to get it switched.Opinión del 5 ene 2020
opinión de![kayak]()
4.4
Ventajas:staff was ok, but far from friendly. pickup guy failed to note the car was smashed in the side and repaired (evidenced by the non factory two tone paint work) and the return guy barely looked up from his device...Desventajas:it sure would have been nice to get the car i reserved (Toyota RAV4) or Better instead of the POS Mitsubishi Outlander (Sport(!) no less!!) i got for my family of four. poor comfort, lousy handling, acceleration, fit AND finish. an otherwise outstanding two week trip ended up be a series of non stop jokes over what a lousy vehicle we had.Opinión del 4 ene 2020
opinión de![kayak]()
6.4
Desventajas:No children's car seats, had to purchase one myself. The rental agent lied to me about local gas prices to get me to purchase gas through Fox.Opinión del 31 dic 2019
opinión de![kayak]()
3.2
Desventajas:Got ripped off. A lot of extra charges at pick-up, even though we were led to believe that we already paid ALL of it. Then, when trying to discuss it, they dismissed us and said they won’t do anything about it.Opinión del 31 dic 2019
opinión de![kayak]()
2.4
Desventajas:The car they rented had mechanical problems.Opinión del 28 dic 2019
opinión de![kayak]()
8.0
Desventajas:I did not want a sports utility vehicle oh, but that was all they had. The Hyundai Santa Fe has horrible blind spot on the passenger side and it smelled like cigarettes, so I wasn't really very enthusiastic about driving itOpinión del 23 dic 2019
opinión de![kayak]()
5.2
Ventajas:Easy check out process at drop offDesventajas:My agent at check in was very rude. His attitude turned sour and negative after I denied all the things he offered such as gas or upgradesOpinión del 17 dic 2019
opinión de![kayak]()
6.8
Ventajas:Drop off...no one was available. I had to go find someone. Gas tank was filled twice prior to returning the car and their appears to be a faulty fuel guage..upon filling it would go to full but then shortly thereafter 3/4 full. Again I attempted to fill the gas tank twice prior to returning it. They billed me for the tank not being full when this was not my fault.Opinión del 11 dic 2019
opinión de![kayak]()
8.0
Desventajas:I attempted to reach the rental counter after pickup to clarify a point of the rental, and was left on hold forever, then promised a call back that never happened. Employ some customer service agents!Opinión del 11 dic 2019
opinión de![kayak]()
10.0
Ventajas:Facility not busy on pick up and drop off was very quick.Desventajas:nothingOpinión del 10 dic 2019
opinión de![kayak]()
4.8
Desventajas:The agent should have explained the insurance better. I didn’t realize how much I was being charged after a long day of travel. It was $50 more than I expected to pay. I won’t be renting from them again.Opinión del 9 dic 2019
opinión de![kayak]()
