Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
Ir al contenido
Opiniones y directorio de autos de alquiler en Santiago de Chile
Posición n.º 1
Ace
Mejor calificado
10,0 Excelente (1 opinión)
1 sucursal en Santiago de Chile
╳
Ace opiniones
Puntos de alquiler
Ace
Puntos de alquiler en Santiago de Chile
Arturo Merino Benitez Intl Arp
+56 222 998 920
Las Ace opiniones
Opiniones sobre Ace en Santiago de Chile
Desde $ 1304/día
Posición n.º 2
Econorent
9,4 Excelente (2 opiniones)
5 sucursales en Santiago de Chile
╳
Econorent opiniones
Puntos de alquiler
Econorent
Puntos de alquiler en Santiago de Chile
Av. La Dehesa 1844, Local 103
+56 222 998 930
Avda. Americo Vespucio #115
+56 222 997 100
Isidora Goyenechea 2897, Local 1
+56 222 997 100
Manquehue Sur #600, Las Condes
Pudahuel, Santiago
Las Econorent opiniones
Opiniones sobre Econorent en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
Desde $ 1071/día
Posición n.º 3
Alamo
El más popular
8,7 Excelente (6.479 opiniones)
3 sucursales en Santiago de Chile
╳
Alamo opiniones
Puntos de alquiler
Alamo
Puntos de alquiler en Santiago de Chile
Av Francisco Bilbao 2846
+56 222 258 524
Carlos Xii 126 Local G
+56 612 710 706
Santiago Intl Airport
+56 612 710 706
Las Alamo opiniones
Opiniones sobre Alamo en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,8
Terrible service
Desventajas: I reserved an automatic. The lady at the desk said she had an automatic. When I got to the lot, the car they gave me was ... a manual. When I asked for the automatic I had reserved, I was told they didn’t have any. After some questioning, they said they DID have several automatics - but they were SUVs, and they refused to allow me to take one because they were more expensive than the one I reserved. Instead, they made me wait an hour in a hot parking lot (with my two little kids, wife, and mother-in-law) while they drove over another car that had just been returned and was not yet cleaned.
opinión proveniente de
-
2,0
Reservation didn’t matter
Desventajas: Our flight got delayed by theee hours due to weather. Arrived in Santiago and the guy at Alamo said they have no cars because we were three hours late. Made no effort to attempt to resolve the issue and left us with no car despite having a reservation. Luckily Hertz had cars left.
opinión proveniente de
-
10,0
As if in the U.S.
Ventajas: The staff was prompt, courteous and helpful.
Desventajas: As with most rental car companies, it would be easier to start with a full tank of gas so as not having to try to guess when refueling how much is needed.
opinión proveniente de
-
4,0
Skip this location
Ventajas: The guy at the rental counter was helpful and friendly.
Desventajas: The car was a beater. It had clearly been in an accident. The passenger door popped when you opened it, and the entire car shook when you drove the speed limit on the freeway. There was a film of dust over the interior when we got it. It guzzled gas. The price we paid didn't include a surcharge for Santiago tolls, even though we spent all our time in Valparaíso. I'd never rent from this location again.
opinión proveniente de
-
6,4
SCL Alamo
Ventajas: Friendly, genuinely helpful, staff @ SCL Alamo desk. Great first impression of Chile; too bad the rest of the nation didn't abide. Hired two times from Alamo SCL within the 3-month Chile period. Probably the best place to hire a car in Chile. 500USD is required as a deposit. Requested a Chevy Sail and got one each time; had a good reason though. First one was in top form; the second was a bit banged-up even if both clocked-up low km's. To get the best rates and the best price: hire a car via kayak.com for a week block; then extend/shorten by phone with Alamo SCL desk.
Desventajas: Being charged $10 for dog hair by pickup/drop off crew; being told to be grateful because normally they charge fifty for dog hair. No clear road signs for pickup/dropoff. Being automatically charged and no opting out of the Santiago auto road toll beeper -daily- for a month, when I only used it for 24hrs tops. Having to vacuum the vehicle-interior the second time around, removing every dog hair, to avoid surprise fees.
opinión proveniente de
-
3,2
Dangerous car
Desventajas: Tires had no air,15 PSI in one,after pumping tires ,car pulled hard to one side and vibrated violently at 90 kmh,no horn,wiper blades broken,and it rained. Very dangerous state of vehicle Check in was very rude,bad artitude
opinión proveniente de
-
7,2
Check the car overall before leaving the pickup zone
Ventajas: Like the different models that they offered
Desventajas: That when I picked up the car, it had a lot of imprerfections. If I haven't told the Rep, I would have taken the car like that and would have been responsible for those imperfections (dents).
opinión proveniente de
-
2,8
Not the same Alamo as in the US
Ventajas: I reserved an X-Terra but was given a Durango, no problem since i think that's an ungrade. Otherwise the reservation and etc all went without a hitch. The desk staff was ready for us and made the paperwork part easy.
Desventajas: Had to wait about 15 or 20 minutes at the pickup area for the SUV to be delivered, I was told it was being washed. The Durango I was given was rode hard and put up wet, it had almost 100K miles on it, there were dents and rust spots all over it...too many to count....it would have been easier to document where there was no damage. Although it had just been washed it was still dirty, there were still greasy spots on the exterior and the inside smelled rank, the rear cargo area still had some dog hair in it. The worst was that I was given the SUV with an empty tank (with the warning light on) and was told to bring it back empty....sorry. but that's BS IMHO ....but at that point I just wanted to get out of there and get moving so swallow it knowing I would be bringing it back with a partially full tank.
opinión proveniente de
-
10,0
No problemas
Ventajas: Friendly service and nice car
opinión proveniente de
-
8,0
Ventajas: The price and the car
Desventajas: Pick up and drop off to slow
opinión proveniente de
-
10,0
Low stress
Ventajas: Very easy process. I expected it too be more difficult. All the employees were very pofesional.
opinión proveniente de
-
2,0
The trunk never locked and Alamo does not care
Desventajas: The trunk never locked so all of our possessions were at risk of being stolen the entire week we had the car. We notified Alamo and they made no notes or effort to address this issue. We filed a complaint when we got home Alamo sent an e-mail here is their response ~ "Thank you for your patience on this matter. I have been out of the office. I did receive a response from your rental location. The manager advised me the rental car in question was new and only had 2 rentals before you rented it. The trunk was in working order I was advised and was able to be locked at the time of pick up. This was passed town to me from management so I would be unable to contest ruling. Kind regards, Matt Alamo Customer Service" This is not right Alamos service failed 100% the trunk never worked ever GO Avis !!
opinión proveniente de
-
10,0
As if in the U.S.
Ventajas: The staff was prompt, courteous and helpful.
Desventajas: As with most rental car companies, it would be easier to start with a full tank of gas so as not having to try to guess when refueling how much is needed.
opinión proveniente de
-
10,0
No problemas
Ventajas: Friendly service and nice car
opinión proveniente de
-
10,0
Low stress
Ventajas: Very easy process. I expected it too be more difficult. All the employees were very pofesional.
opinión proveniente de
-
7,2
Check the car overall before leaving the pickup zone
Ventajas: Like the different models that they offered
Desventajas: That when I picked up the car, it had a lot of imprerfections. If I haven't told the Rep, I would have taken the car like that and would have been responsible for those imperfections (dents).
opinión proveniente de
-
8,0
Ventajas: The price and the car
Desventajas: Pick up and drop off to slow
opinión proveniente de
-
2,8
Terrible service
Desventajas: I reserved an automatic. The lady at the desk said she had an automatic. When I got to the lot, the car they gave me was ... a manual. When I asked for the automatic I had reserved, I was told they didn’t have any. After some questioning, they said they DID have several automatics - but they were SUVs, and they refused to allow me to take one because they were more expensive than the one I reserved. Instead, they made me wait an hour in a hot parking lot (with my two little kids, wife, and mother-in-law) while they drove over another car that had just been returned and was not yet cleaned.
opinión proveniente de
-
2,0
Reservation didn’t matter
Desventajas: Our flight got delayed by theee hours due to weather. Arrived in Santiago and the guy at Alamo said they have no cars because we were three hours late. Made no effort to attempt to resolve the issue and left us with no car despite having a reservation. Luckily Hertz had cars left.
opinión proveniente de
-
4,0
Skip this location
Ventajas: The guy at the rental counter was helpful and friendly.
Desventajas: The car was a beater. It had clearly been in an accident. The passenger door popped when you opened it, and the entire car shook when you drove the speed limit on the freeway. There was a film of dust over the interior when we got it. It guzzled gas. The price we paid didn't include a surcharge for Santiago tolls, even though we spent all our time in Valparaíso. I'd never rent from this location again.
opinión proveniente de
-
6,4
SCL Alamo
Ventajas: Friendly, genuinely helpful, staff @ SCL Alamo desk. Great first impression of Chile; too bad the rest of the nation didn't abide. Hired two times from Alamo SCL within the 3-month Chile period. Probably the best place to hire a car in Chile. 500USD is required as a deposit. Requested a Chevy Sail and got one each time; had a good reason though. First one was in top form; the second was a bit banged-up even if both clocked-up low km's. To get the best rates and the best price: hire a car via kayak.com for a week block; then extend/shorten by phone with Alamo SCL desk.
Desventajas: Being charged $10 for dog hair by pickup/drop off crew; being told to be grateful because normally they charge fifty for dog hair. No clear road signs for pickup/dropoff. Being automatically charged and no opting out of the Santiago auto road toll beeper -daily- for a month, when I only used it for 24hrs tops. Having to vacuum the vehicle-interior the second time around, removing every dog hair, to avoid surprise fees.
opinión proveniente de
-
3,2
Dangerous car
Desventajas: Tires had no air,15 PSI in one,after pumping tires ,car pulled hard to one side and vibrated violently at 90 kmh,no horn,wiper blades broken,and it rained. Very dangerous state of vehicle Check in was very rude,bad artitude
opinión proveniente de
-
2,8
Not the same Alamo as in the US
Ventajas: I reserved an X-Terra but was given a Durango, no problem since i think that's an ungrade. Otherwise the reservation and etc all went without a hitch. The desk staff was ready for us and made the paperwork part easy.
Desventajas: Had to wait about 15 or 20 minutes at the pickup area for the SUV to be delivered, I was told it was being washed. The Durango I was given was rode hard and put up wet, it had almost 100K miles on it, there were dents and rust spots all over it...too many to count....it would have been easier to document where there was no damage. Although it had just been washed it was still dirty, there were still greasy spots on the exterior and the inside smelled rank, the rear cargo area still had some dog hair in it. The worst was that I was given the SUV with an empty tank (with the warning light on) and was told to bring it back empty....sorry. but that's BS IMHO ....but at that point I just wanted to get out of there and get moving so swallow it knowing I would be bringing it back with a partially full tank.
opinión proveniente de
-
2,0
The trunk never locked and Alamo does not care
Desventajas: The trunk never locked so all of our possessions were at risk of being stolen the entire week we had the car. We notified Alamo and they made no notes or effort to address this issue. We filed a complaint when we got home Alamo sent an e-mail here is their response ~ "Thank you for your patience on this matter. I have been out of the office. I did receive a response from your rental location. The manager advised me the rental car in question was new and only had 2 rentals before you rented it. The trunk was in working order I was advised and was able to be locked at the time of pick up. This was passed town to me from management so I would be unable to contest ruling. Kind regards, Matt Alamo Customer Service" This is not right Alamos service failed 100% the trunk never worked ever GO Avis !!
opinión proveniente de
Posición n.º 4
Avis
7,6 Bueno (2.253 opiniones)
3 sucursales en Santiago de Chile
╳
Avis opiniones
Puntos de alquiler
Avis
Puntos de alquiler en Santiago de Chile
(Customs Area)
+56 2795 3990
(International Arrivals)
+56 227 953 971
Calle Luz 2934
+56 227 953 916
Las Avis opiniones
Opiniones sobre Avis en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Desventajas: Let me inform you that my contract with Avis rental in Santiago has been cancelled by an officer at Avis desk at the airport. My reservation was canceled by a staff in that office without any refund when I came to pick up the car. This caused me a lot of problems with my plans here in Chile.
opinión proveniente de
-
5,6
Price went up 40 percent at pick up...
Ventajas: Great vehicle though tons of body damage.
Desventajas: The $366 rental ended up at $540 at pick up.
opinión proveniente de
-
5,6
Not the correct price
Ventajas: The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
Desventajas: We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
opinión proveniente de
-
3,6
Desventajas: I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
opinión proveniente de
-
2,0
Did not rent the car in the end
Desventajas: The pickup time was wrong and when I tried to update the time, the price went up
opinión proveniente de
-
8,0
Avis Employees Step Up to the Plate
Ventajas: For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
Desventajas: Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
opinión proveniente de
-
4,4
Turmoil in the middle of rental
Ventajas: I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
opinión proveniente de
-
9,2
Chile
Ventajas: Everything except the Satnav
Desventajas: The Garmin Satnav. Didn't recognise some of the towns in Chile. Google maps was better
opinión proveniente de
-
2,0
Desventajas: Avis didn't respect out reservation. We had no car.
opinión proveniente de
-
4,0
Didn't have car we reserved and were not prepared
Desventajas: They didn't have the car we reserved and were not very helpful.
opinión proveniente de
-
2,0
Desventajas: the quote i received was for 1100, but after it was all said and done i spent 2000.....i understand i had to pay 230 for deductible and it didn't include insurance but i don't get where the rest went?
opinión proveniente de
-
8,0
Pretty good would rent again
Ventajas: Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
Desventajas: Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
opinión proveniente de
-
8,0
Avis Employees Step Up to the Plate
Ventajas: For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
Desventajas: Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
opinión proveniente de
-
8,0
Pretty good would rent again
Ventajas: Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
Desventajas: Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
opinión proveniente de
-
2,0
Desventajas: Let me inform you that my contract with Avis rental in Santiago has been cancelled by an officer at Avis desk at the airport. My reservation was canceled by a staff in that office without any refund when I came to pick up the car. This caused me a lot of problems with my plans here in Chile.
opinión proveniente de
-
5,6
Price went up 40 percent at pick up...
Ventajas: Great vehicle though tons of body damage.
Desventajas: The $366 rental ended up at $540 at pick up.
opinión proveniente de
-
5,6
Not the correct price
Ventajas: The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
Desventajas: We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
opinión proveniente de
-
3,6
Desventajas: I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
opinión proveniente de
-
2,0
Did not rent the car in the end
Desventajas: The pickup time was wrong and when I tried to update the time, the price went up
opinión proveniente de
-
4,4
Turmoil in the middle of rental
Ventajas: I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
opinión proveniente de
-
2,0
Desventajas: Avis didn't respect out reservation. We had no car.
opinión proveniente de
-
4,0
Didn't have car we reserved and were not prepared
Desventajas: They didn't have the car we reserved and were not very helpful.
opinión proveniente de
-
2,0
Desventajas: the quote i received was for 1100, but after it was all said and done i spent 2000.....i understand i had to pay 230 for deductible and it didn't include insurance but i don't get where the rest went?
opinión proveniente de
Posición n.º 5
Europcar
7,6 Bueno (351 opiniones)
6 sucursales en Santiago de Chile
╳
Europcar opiniones
Puntos de alquiler
Europcar
Puntos de alquiler en Santiago de Chile
Arturo Merino Benitez Intl Airport
+56 224 328 420
Av Francisco Bilbao 1439
+56 225 983 300
Avenida Americo Vespucio 1373
+56 225 983 263
Business Center
+56 227 958 180
Isidora Goyenechea 3051 Level-1
+56 223 346 460
Santa Maria 1742
+56 223 616 301
Las Europcar opiniones
Opiniones sobre Europcar en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
5,2
Car Was Late & They Tried to Charge Us for Damage
Ventajas: The car was in good condition.
Desventajas: The car was not ready on time. Also, when we returned the car, they tried to charge us for damage that must have been there when we rented the car but it was so miniscule that no one noticed it. The front bumper was misaligned by millimeters. We had to squat down and stare closely to even notice. Finally, over three weeks later, it seems they decided not to charge us because I received a final receipt that did not include a charge for the "damage". I know no one wants to admit that they damaged a rental car, but really--we didn't. What's more, I could have driven this car for years and never noticed.
opinión proveniente de
-
6,0
Valoración del Servicio
Ventajas: La atención personal que recibí fué excelente; ágil y rápida. El personal de la compañia muy amable y competente.
Desventajas: Relación calidad/precio del vehiculo quizás es la parte negativa. Tuve pocas opciones para elegir vehiculo y por mis posibilidades solo tenia acceso a un coche Mini que solo cabia una maleta. Y elegir un coche de otra gama me suponía un elevado coste en relación precio/dia.
opinión proveniente de
-
5,2
Car Was Late & They Tried to Charge Us for Damage
Ventajas: The car was in good condition.
Desventajas: The car was not ready on time. Also, when we returned the car, they tried to charge us for damage that must have been there when we rented the car but it was so miniscule that no one noticed it. The front bumper was misaligned by millimeters. We had to squat down and stare closely to even notice. Finally, over three weeks later, it seems they decided not to charge us because I received a final receipt that did not include a charge for the "damage". I know no one wants to admit that they damaged a rental car, but really--we didn't. What's more, I could have driven this car for years and never noticed.
opinión proveniente de
-
6,0
Valoración del Servicio
Ventajas: La atención personal que recibí fué excelente; ágil y rápida. El personal de la compañia muy amable y competente.
Desventajas: Relación calidad/precio del vehiculo quizás es la parte negativa. Tuve pocas opciones para elegir vehiculo y por mis posibilidades solo tenia acceso a un coche Mini que solo cabia una maleta. Y elegir un coche de otra gama me suponía un elevado coste en relación precio/dia.
opinión proveniente de
Desde $ 1430/día
Posición n.º 6
Budget
7,4 Bueno (4.195 opiniones)
2 sucursales en Santiago de Chile
╳
Budget opiniones
Puntos de alquiler
Budget
Puntos de alquiler en Santiago de Chile
Armando Cortinez
+56 2795 3990
Calle Luz 2934
+56 227 953 928
Las Budget opiniones
Opiniones sobre Budget en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
9,2
Great deal
Ventajas: Check-in and check-out quickly. Great deal. Less price.
Desventajas: I suggest clean the car better.
opinión proveniente de
-
10,0
Simple, fast, economy
Ventajas: Simple, make the reserve by internet. Low price. Excellente car.
Desventajas: The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
opinión proveniente de
-
2,0
Deceptive business practices
Ventajas: Car itself drove fine, although one side had major body damage that had not been fixed.
Desventajas: The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
opinión proveniente de
-
2,0
terrible customer service
Desventajas: Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
opinión proveniente de
-
2,8
Desventajas: They overcharged us. It was quoted at 127.58 and they charged us almost 300. They would not allow us to forgo the insurance even though we had our own coverage that is world wide. They also took a 1,000. hold on my card. NOT HAPPY
opinión proveniente de
-
8,0
Buena, falta por aprender aún
Ventajas: Buen auto. Limpio. Económico. Cumple.
Desventajas: Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.
opinión proveniente de
-
5,2
Don't trust your 'confirmation' to be confirmation for a car!
Ventajas: The car was lovely and drove well.
Desventajas: The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
opinión proveniente de
-
2,0
Different rate when arrived cost was going to be more than double
Ventajas: Absolutely nothing
Desventajas: I arrived and he told me 1. The insurance didn't work there so I would have to buy through them locally at triple the price and 2. The rate was going to be more than double what I had booked. This was awful. I will not use budget rentals again if they aren't willing to fix.
opinión proveniente de
-
2,0
they claimed car was damaged and is was not
Desventajas: they did not give me a reciept
opinión proveniente de
-
2,0
Do not rent from the people at budget rental in sa
Ventajas: Absolutely nothing
opinión proveniente de
-
2,0
Tried to charge more money
Ventajas: They said we had to add taxes and insurance to the price ( although it was already included) we denied to pay and used another company.
opinión proveniente de
-
9,6
Doing a great job with what they have
Ventajas: Pickup was super fast. I did have to find the area where they kept the cars, but once I located it, the actual picking up of the car was really quick. The guy that was working outside only spoke Spanish, so be aware. You're reading this in English, if you don't speak any Spanish, you are in Chile, you might have some issues. The car itself handled great. The clutch was smoother than my girlfriends car back home. The A/C pumped out a lot of cool air for the warm summer, and the car had excellent handling and plenty of tire tread. We ended up getting an economy sedan. It's too bad I forgot exactly which one it was, because that thing went down some roads I wasn't sure we were going to make it down in the Conguillio National Park. We drove it all over the place and it really did it's job well. Drop-off, again, had to find the entrance, went super smooth as well. It took about 1 minute for the guy to inspect the car, and then I had to go back inside to the counter where they charged my card. For people reading this, the guys inside the airport seem to have a decent grasp of English. I started in Spanish, but the gentleman I was working with switched to English when he said a word I didn't know, and we completed the transaction in English. So the inside part of renting and paying for the car should be easy enough if you only speak English. The outside part will be a bit more challenging.
Desventajas: The cars are located outside with no covered walkway. During heavy rain, it's impossible to get your luggage to the car without it getting soaked. Also, when returning the car, be aware that there's one "Entrance" and ALL rentals are in that same lot. If you're thinking there are separate lots for different agencies, like I did, you'll drive right past the entrance. IMPORTANT NOTE!!! There are no petrol stations near the airport, put fuel in the car before you get there when returning it or you'll get charged an arm and a leg. I remembered to do so, thankfully, but I want people reading this to be aware that is an issue with other travelers.
opinión proveniente de
-
9,2
Great deal
Ventajas: Check-in and check-out quickly. Great deal. Less price.
Desventajas: I suggest clean the car better.
opinión proveniente de
-
10,0
Simple, fast, economy
Ventajas: Simple, make the reserve by internet. Low price. Excellente car.
Desventajas: The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
opinión proveniente de
-
9,6
Doing a great job with what they have
Ventajas: Pickup was super fast. I did have to find the area where they kept the cars, but once I located it, the actual picking up of the car was really quick. The guy that was working outside only spoke Spanish, so be aware. You're reading this in English, if you don't speak any Spanish, you are in Chile, you might have some issues. The car itself handled great. The clutch was smoother than my girlfriends car back home. The A/C pumped out a lot of cool air for the warm summer, and the car had excellent handling and plenty of tire tread. We ended up getting an economy sedan. It's too bad I forgot exactly which one it was, because that thing went down some roads I wasn't sure we were going to make it down in the Conguillio National Park. We drove it all over the place and it really did it's job well. Drop-off, again, had to find the entrance, went super smooth as well. It took about 1 minute for the guy to inspect the car, and then I had to go back inside to the counter where they charged my card. For people reading this, the guys inside the airport seem to have a decent grasp of English. I started in Spanish, but the gentleman I was working with switched to English when he said a word I didn't know, and we completed the transaction in English. So the inside part of renting and paying for the car should be easy enough if you only speak English. The outside part will be a bit more challenging.
Desventajas: The cars are located outside with no covered walkway. During heavy rain, it's impossible to get your luggage to the car without it getting soaked. Also, when returning the car, be aware that there's one "Entrance" and ALL rentals are in that same lot. If you're thinking there are separate lots for different agencies, like I did, you'll drive right past the entrance. IMPORTANT NOTE!!! There are no petrol stations near the airport, put fuel in the car before you get there when returning it or you'll get charged an arm and a leg. I remembered to do so, thankfully, but I want people reading this to be aware that is an issue with other travelers.
opinión proveniente de
-
2,0
Deceptive business practices
Ventajas: Car itself drove fine, although one side had major body damage that had not been fixed.
Desventajas: The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
opinión proveniente de
-
2,0
terrible customer service
Desventajas: Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
opinión proveniente de
-
2,8
Desventajas: They overcharged us. It was quoted at 127.58 and they charged us almost 300. They would not allow us to forgo the insurance even though we had our own coverage that is world wide. They also took a 1,000. hold on my card. NOT HAPPY
opinión proveniente de
-
5,2
Don't trust your 'confirmation' to be confirmation for a car!
Ventajas: The car was lovely and drove well.
Desventajas: The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
opinión proveniente de
-
2,0
Different rate when arrived cost was going to be more than double
Ventajas: Absolutely nothing
Desventajas: I arrived and he told me 1. The insurance didn't work there so I would have to buy through them locally at triple the price and 2. The rate was going to be more than double what I had booked. This was awful. I will not use budget rentals again if they aren't willing to fix.
opinión proveniente de
-
2,0
they claimed car was damaged and is was not
Desventajas: they did not give me a reciept
opinión proveniente de
-
2,0
Do not rent from the people at budget rental in sa
Ventajas: Absolutely nothing
opinión proveniente de
-
2,0
Tried to charge more money
Ventajas: They said we had to add taxes and insurance to the price ( although it was already included) we denied to pay and used another company.
opinión proveniente de
Posición n.º 7
National
4,1 Aceptable (7 opiniones)
2 sucursales en Santiago de Chile
╳
National opiniones
Puntos de alquiler
National
Puntos de alquiler en Santiago de Chile
Carlos Xii 126 Local G
+56 2974 0188
Santiago Intl Airport
+56 2245 4445
Las National opiniones
Opiniones sobre National en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
No cars available
Desventajas: Made a reservation online, when we went to collect the vehicle there were no cars available.
opinión proveniente de
-
2,0
Desventajas: la camioneta estaba absolutamente sucia, una luz delantera no funcionaba, el olor adentro de la camioneta erra horrible, me la entregaron casi una hora mas tarde, el embrague no funcionaba bien. definitivamente no voy volver a rentar nunca mas en national un desastre
opinión proveniente de
-
2,0
No car available. Worst experience ever
Ventajas: Nothing
Desventajas: Everything sucked. No car available for us. Family of 06 witj 06 bags were left stranded in Santiago, Chile. Car company was National. Come on guys !!! No car available with confirmed reservations?? Really?? On New Years eve??
opinión proveniente de
-
8,0
Mostly good
Ventajas: Good customer service from person covering the front desk and the workers on the lot.
Desventajas: Bad...We requested a van to accomodate our physically disabled son’s wheelchair but were given a large SUV instead. This meant we needed to collapse the chair and lift in to the back everytime we wanted to go anywhere. Bad...no information was given how to contact National in case of an emergency. Bad...My husband needed to change battery on key fob in order to be able to start the “keyless start” engine.
opinión proveniente de
-
5,2
Long waiting
Ventajas: The car was exactly what we reserved, staff at the rental very helpful.
Desventajas: They don’t have the car ready, we must wait for more than one hour to receive the car, tires were old and the car has scratches all over.
opinión proveniente de
-
2,0
Only "National" feature was green sign. Rip off fr
Ventajas: New tires. Car worked.
Desventajas: $3500 credit card hold on top of $70/day rate without LDW, no map, poorly marked and hard to find return in airport, car scratched, dented, and paint splotched every side.
opinión proveniente de
-
2,0
No hay coches disponibles. La peor experiencia de mi vida
Ventajas: Nada
Desventajas: Todo era malísimo. No hay coches disponibles para nosotros. Familia de 06 con 06 bolsas se dejaron colgado en Santiago, Chile. Empresa de alquiler era nacional. Venga chicos!!! No hay coches disponibles con las reservas confirmadas?? Realmente?? En Año Nuevo??
opinión proveniente de
-
2,0
No cars available
Desventajas: Made a reservation online, when we went to collect the vehicle there were no cars available.
opinión proveniente de
-
2,0
Desventajas: la camioneta estaba absolutamente sucia, una luz delantera no funcionaba, el olor adentro de la camioneta erra horrible, me la entregaron casi una hora mas tarde, el embrague no funcionaba bien. definitivamente no voy volver a rentar nunca mas en national un desastre
opinión proveniente de
-
2,0
No car available. Worst experience ever
Ventajas: Nothing
Desventajas: Everything sucked. No car available for us. Family of 06 witj 06 bags were left stranded in Santiago, Chile. Car company was National. Come on guys !!! No car available with confirmed reservations?? Really?? On New Years eve??
opinión proveniente de
-
5,2
Long waiting
Ventajas: The car was exactly what we reserved, staff at the rental very helpful.
Desventajas: They don’t have the car ready, we must wait for more than one hour to receive the car, tires were old and the car has scratches all over.
opinión proveniente de
-
2,0
Only "National" feature was green sign. Rip off fr
Ventajas: New tires. Car worked.
Desventajas: $3500 credit card hold on top of $70/day rate without LDW, no map, poorly marked and hard to find return in airport, car scratched, dented, and paint splotched every side.
opinión proveniente de
-
2,0
No hay coches disponibles. La peor experiencia de mi vida
Ventajas: Nada
Desventajas: Todo era malísimo. No hay coches disponibles para nosotros. Familia de 06 con 06 bolsas se dejaron colgado en Santiago, Chile. Empresa de alquiler era nacional. Venga chicos!!! No hay coches disponibles con las reservas confirmadas?? Realmente?? En Año Nuevo??
opinión proveniente de
Posición n.º 8
Thrifty
2,0 Regular (1 opinión)
1 sucursal en Santiago de Chile
╳
Thrifty opiniones
Puntos de alquiler
Thrifty
Puntos de alquiler en Santiago de Chile
Ricardo Lyon 671
+56 2232 5892
Las Thrifty opiniones
Opiniones sobre Thrifty en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Thrify let us down
Ventajas: I liked the process to book online, that was fast. However, when we arrived the company told us there was no car. We cancelled the booking and left dissapointed. Real let down and caused a lot of stress.
opinión proveniente de
-
2,0
Nos defraudó thrify
Ventajas: Me gustó el proceso para reservar en línea, que fue rápido. Sin embargo, cuando llegamos a la empresa nos dijo que no había coches. Cancelamos la reserva y la izquierda decepcionado. Verdadera decepción y causó mucho estrés.
opinión proveniente de
-
2,0
Thrify let us down
Ventajas: I liked the process to book online, that was fast. However, when we arrived the company told us there was no car. We cancelled the booking and left dissapointed. Real let down and caused a lot of stress.
opinión proveniente de
-
2,0
Nos defraudó thrify
Ventajas: Me gustó el proceso para reservar en línea, que fue rápido. Sin embargo, cuando llegamos a la empresa nos dijo que no había coches. Cancelamos la reserva y la izquierda decepcionado. Verdadera decepción y causó mucho estrés.
opinión proveniente de
Posición n.º 9
Economy Rent a Car
2,0 Regular (1 opinión)
1 sucursal en Santiago de Chile
╳
Economy Rent a Car opiniones
Puntos de alquiler
Economy Rent a Car
Puntos de alquiler en Santiago de Chile
Barros Borgoño 20 ,Primer Subsuelo,Providencia
+56 957 504 119
Las Economy Rent a Car opiniones
Opiniones sobre Economy Rent a Car en Santiago de Chile
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
╳
Puntos de alquiler
keddy by Europcar
Puntos de alquiler en Santiago de Chile
Arturo Merino Benitez Intl Airport
+56 224 328 420
Av Francisco Bilbao 1439, Santiago
+56 225 983 300
Avenida Americo Vespucio 1373- Pudahuel
Business Center, Cerro El Plomo Edificio 6 Local 10, Santiago, 5680
+56 227 958 180
Calle Calama 479
Isidora Goyenechea 3051 Level-1- Local 51 Parking Lot
Santa Maria 1742
╳
Puntos de alquiler
Sunnycars
Puntos de alquiler en Santiago de Chile
Arturo Merino APT
Avenida Americo Vespucio 1373
Avenida Andres Bello 1469
Avenida Francisco Bilbao 1439
Avenida Santa Maria 1742
Boulevard Edificio de las Artes/Cerro El Plomo
Isidora Goyenechea 3051
╳
Puntos de alquiler
Sixt
Puntos de alquiler en Santiago de Chile
Aerop.de Pudahuel
+56 225 136 000
Av. Francisco Bilbao 2245
+56 225 136 000
Av. Kennedy 8020, Vitacura
+56 225 136 000
Av. La Dehesa 265
+56 226 428 941
Av. Presidente Kennedy 4601
+56 225 136 000
Puntos de alquiler de autos en Santiago de Chile
Información útil
| Agencia más popular | Alamo |
| Tipo de auto más popular | Mini |
| Precio promedio | $ 1430/día |
| Buena oferta | $ 1191/día |
Cuándo reservar un auto de alquiler en Santiago de Chile
Precio promedio por día por mes
Evolución de precios a medida que se acerca la fecha de entrega
-1 día
-2 días
Consejos para alquilar un auto en Santiago de Chile
- El 25% de nuestros usuarios encontró autos de alquiler en Santiago de Chile por $ 1191 o menos
- Reserva tu auto de alquiler en Santiago de Chile al menos 3 semanas antes de tu viaje para conseguir un precio por debajo del promedio
- En promedio, los autos de alquiler de tipo Mini en Santiago de Chile son alrededor de un 52% más baratos que otro tipo de autos.
Preguntas frecuentes sobre alquiler de autos en Santiago de Chile
¿Cuánto cuesta alquilar un auto en Santiago de Chile?
Un auto de alquiler en Santiago de Chile cuesta $ 1403 por día.
¿Cuál es la agencia de alquiler de autos más popular en Santiago de Chile?
El tipo de auto más reservado en Santiago de Chile es Mini (Hyundai i10 o similar).
¿Cuál es la mejor agencia de alquiler de autos en Santiago de Chile?
Autos de alquiler más baratos encontrados en las últimas 72 horas: Oclock Rent a Car por $ 660 al día, Alamo por $ 970 al día y A Car Rental por $ 1651 al día.
¿Cuál es la mejor agencia de alquiler de autos en Santiago de Chile?
Según las valoraciones y opiniones de usuarios reales de KAYAK, las mejores agencias de alquiler de autos en Santiago de Chile son Alamo (8,7, 6479 opiniones), keddy by Europcar (8,1, 88 opiniones), y Avis (7,6, 2253 opiniones).
¿Qué agencias de alquiler de autos hay en el aeropuerto Aeropuerto Aeropuerto Internacional Comodoro Arturo Merino Benítez (SCL)?
En Aeropuerto Aeropuerto Internacional Comodoro Arturo Merino Benítez puedes encontrar agencias de alquiler de autos como Alamo, Econorent, Budget, INTERRENT y Oclock Rent a Car.
¿Qué agencias de alquiler de autos ofrecen servicio de recogida en el aeropuerto Aeropuerto Aeropuerto Internacional Comodoro Arturo Merino Benítez (SCL)?
Algunas agencias de alquiler de autos cercanas que ofrecen servicio de recogida y traslado al aeropuerto de Aeropuerto Aeropuerto Internacional Comodoro Arturo Merino Benítez son Alamo, Econorent, Budget, INTERRENT y Oclock Rent a Car.
¿Cuál es el lugar más barato para alquilar un auto en Santiago de Chile?
Los autos de alquiler más baratos encontrados en las últimas 72 horas están en Oclock Rent a Car Santiago de Chile airport null (a 14 km del centro de la ciudad).
¿Cómo puedo encontrar autos de alquiler cerca de mí en Santiago de Chile?
Echa un vistazo a nuestros mapas de puntos de alquiler y encuentra los mejores autos de alquiler cerca de ti.
