
Información sobre Kenya Airways
Código IATA | KQ |
---|---|
Rutas | 142 |
Ruta principal | Nairobi Aeropuerto Internacional Jomo Kenyatta a Nairobi Aeropuerto Internacional Jomo Kenyatta |
Aeropuertos en los que opera | 54 |
Aeropuerto principal | Nairobi Aeropuerto Internacional Jomo Kenyatta |
Comentarios recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
2,0
Ventajas: I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
opinión proveniente de -
2,0
Ventajas: The stuff was great but flight and the its self is no good with the timing , the keep chaining flight times the cancel my flight twice
opinión proveniente de -
2,3
Desventajas: KQ has never not delayed. This time, it was delayed twice for a total of three and a half hours.
opinión proveniente de -
7,3
Ventajas: Crew is great and friendly. Plane comfortable and clean.
Desventajas: Boarding in Harare was a little delayed. No explanation or information was provided. Food on board : a bun and a muffin were provided for breakfast. No butter or jam or honey or chesse. Most unimaginative meal.
opinión proveniente de -
7,3
Desventajas: Movie selection
opinión proveniente de -
7,3
Desventajas: Movie selection wasn't great
opinión proveniente de -
9,6
Ventajas: Boarding and comfort
Desventajas: Should be more food/drink selections Probably better to fly Jambo Jet as it has more on offer (even if I have to pay)
opinión proveniente de -
2,0
It was very poor delay for 7 hour from Nairobi coming back 4 hours not
Ventajas: Nothing check in counter take good two hours flight delay 7 hour return 4 hour rude staff no communication no more traveling in Kenya Airways.
Desventajas: Very Very poor service unskilled staff not enough knowledge rude
opinión proveniente de -
3,3
Ventajas: Nothing
Desventajas: Didn’t like anything
opinión proveniente de -
2,0
Ventajas: Absolutely nothing!!!
Desventajas: Keep to time and stop the delays.
opinión proveniente de -
2,0
Desventajas: The food portions were disappointing.
opinión proveniente de -
2,0
Desventajas: The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again.
opinión proveniente de -
4,8
Ventajas: Staff was friendly and professional.
Desventajas: The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…
opinión proveniente de -
8,0
Ventajas: The crew amazing
Desventajas: I was traveling with a child and an infant. Would have been given a priority. We were in the queue waiting.
opinión proveniente de -
7,3
Ventajas: Seats super comfortable
Desventajas: Real food and not just snack
opinión proveniente de -
2,6
Ventajas: Nothing - we were stuck at the airport for over 10 hours due to a strike. Missed all connecting flights. They didn’t even offer accommodation or reimbursement on air tickets for our next destination.
Desventajas: I really do not care. I am never flying with Kenya airways again.
opinión proveniente de -
7,0
Ventajas: Service was perfect
Desventajas: It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class.
opinión proveniente de -
5,3
Ventajas: Barely functioning entertainment portal. Average food.
opinión proveniente de -
7,0
Desventajas: Not many movies to chose from.
opinión proveniente de -
10,0
Ventajas: Everything was Amazing. This is one of the best Airline out there and they need more recognition.
Desventajas: Nothing.
opinión proveniente de -
10,0
Ventajas: By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal.
Desventajas: Perhaps advertise more to Europeans as this airline is up there with the best of them.
opinión proveniente de -
5,6
Ventajas: Just okay
Desventajas: Flight delays
opinión proveniente de -
8,3
Ventajas: The crew was very nice and I was offered to move to an empty row but my next seat neighbors moved and I had a row on my own. The food was excellent, not spicy as I like it.
Desventajas: As it was a night flight, it would have been better to be offered blanket on the 4 hours night flight.
opinión proveniente de -
8,0
Desventajas: Kenya Airways sears had less leg room than Qatar
opinión proveniente de -
3,3
Desventajas: Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight.
opinión proveniente de -
3,6
Desventajas: Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!
opinión proveniente de -
3,0
Desventajas: KQ is always late! And never provide information to passengers about the delay
opinión proveniente de -
5,6
Desventajas: Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed
opinión proveniente de -
3,0
Ventajas: Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work.
opinión proveniente de -
8,0
Ventajas: Yes
Desventajas: Every thing was fine
opinión proveniente de -
3,6
Desventajas: More legroom, seats with more cushion and recline, better food!
opinión proveniente de -
9,3
Desventajas: All is well.
opinión proveniente de -
5,0
Desventajas: Flight was delayed for 2 hours. I missed my connection flight to Lilongwe and had to spend a night in nairobi. What n incovinienve!
opinión proveniente de -
10,0
Ventajas: Service and flight itself
Desventajas: Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations.
opinión proveniente de -
7,6
Ventajas: The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected.
Desventajas: The flight for on Nairobi, had no entertainment, nowhere to charge cellphones.
opinión proveniente de -
2,0
Desventajas: I am waiting at the airport to catch a flight tonLusaka. This is because I was bumped off my floor flight that I have no seat. Not sure when I will get ion that flight.
opinión proveniente de -
4,6
Ventajas: Crew was helpful.
Desventajas: We were delaying on the outgoing flight and coming back as well.
opinión proveniente de -
8,0
Ventajas: I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment
Desventajas: I felt like the queen cake had a lot of sugar, think of those who do not eat sugar
opinión proveniente de -
8,0
Ventajas: Yes
opinión proveniente de -
10,0
Ventajas: Yes the crew was amazing
Desventajas: Provide food for kids first before even the special meals people
opinión proveniente de -
4,6
Ventajas: The gate crew was helpful
Desventajas: Earlier notification of 7 hour wait time due to delay.
opinión proveniente de -
8,0
Ventajas: Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny.
opinión proveniente de -
7,2
Ventajas: Easy going flight with friendly and hospitable crew
Desventajas: Plane was quite dirty inside and out
opinión proveniente de -
10,0
Ventajas: Everything
Desventajas: N/A
opinión proveniente de -
2,0
Desventajas: I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed.
opinión proveniente de -
2,0
Ventajas: Nothing
Desventajas: You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please
opinión proveniente de -
8,0
Ventajas: The crew was amazing. Smooth take off and landing
Desventajas: Meal options. The only available options were sandwiches. A bag of nuts would have been nice
opinión proveniente de -
7,6
Ventajas: Good service with friendly crew
Desventajas: Toilets clean but a bit worn out. Windows were very dirty inside and out.
opinión proveniente de -
4,0
Ventajas: The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification.
Desventajas: Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed
opinión proveniente de -
10,0
Ventajas: I was upgraded to first class!
Desventajas: Nothing
opinión proveniente de -
7,6
Ventajas: Comfortable seats and spacious leg room.
Desventajas: Good ride and smooth landing.
opinión proveniente de -
8,4
Desventajas: Food - the vegetarian sandwich was cheese with a tomato and cucumber. I mean really. How about a nice tasty hummus sandwich or falafel?
opinión proveniente de -
10,0
Desventajas: Flight on time, cheap and lovely crew
opinión proveniente de -
5,2
Desventajas: The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane.
opinión proveniente de -
8,4
Ventajas: The crew was great, and greeted passengers with a smile.
opinión proveniente de -
9,3
Ventajas: The crew is helpful.
Desventajas: The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into.
opinión proveniente de -
8,6
Ventajas: The plane is quite comfortable
Desventajas: Boarding and keeping time.
opinión proveniente de -
7,6
Ventajas: Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be.
Desventajas: Difficult when you’re tall to have better seating.
opinión proveniente de -
8,3
Desventajas: Entertainment
opinión proveniente de -
10,0
Ventajas: The airplane was quite nice and comfy.
opinión proveniente de
-
9,6
Ventajas: Boarding and comfort
Desventajas: Should be more food/drink selections Probably better to fly Jambo Jet as it has more on offer (even if I have to pay)
opinión proveniente de -
10,0
Ventajas: Everything was Amazing. This is one of the best Airline out there and they need more recognition.
Desventajas: Nothing.
opinión proveniente de -
10,0
Ventajas: By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal.
Desventajas: Perhaps advertise more to Europeans as this airline is up there with the best of them.
opinión proveniente de -
9,3
Desventajas: All is well.
opinión proveniente de -
10,0
Ventajas: Service and flight itself
Desventajas: Changing the system to be repaired whenever someone needs to change the phone let be available especially to those who are traveling to other countries and they're new there and they need to do a calling for connection to people who are going to take them to different destinations.
opinión proveniente de -
10,0
Ventajas: Yes the crew was amazing
Desventajas: Provide food for kids first before even the special meals people
opinión proveniente de -
10,0
Ventajas: Everything
Desventajas: N/A
opinión proveniente de -
10,0
Ventajas: I was upgraded to first class!
Desventajas: Nothing
opinión proveniente de -
10,0
Desventajas: Flight on time, cheap and lovely crew
opinión proveniente de -
9,3
Ventajas: The crew is helpful.
Desventajas: The boarding system needs to be improved and be conducted in an orderly manner. Leaving on time seems to be impossible. Keeping time should be looked into.
opinión proveniente de -
8,6
Ventajas: The plane is quite comfortable
Desventajas: Boarding and keeping time.
opinión proveniente de -
10,0
Ventajas: The airplane was quite nice and comfy.
opinión proveniente de
-
7,3
Ventajas: Crew is great and friendly. Plane comfortable and clean.
Desventajas: Boarding in Harare was a little delayed. No explanation or information was provided. Food on board : a bun and a muffin were provided for breakfast. No butter or jam or honey or chesse. Most unimaginative meal.
opinión proveniente de -
7,3
Desventajas: Movie selection
opinión proveniente de -
7,3
Desventajas: Movie selection wasn't great
opinión proveniente de -
8,0
Ventajas: The crew amazing
Desventajas: I was traveling with a child and an infant. Would have been given a priority. We were in the queue waiting.
opinión proveniente de -
7,3
Ventajas: Seats super comfortable
Desventajas: Real food and not just snack
opinión proveniente de -
7,0
Ventajas: Service was perfect
Desventajas: It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class.
opinión proveniente de -
7,0
Desventajas: Not many movies to chose from.
opinión proveniente de -
8,3
Ventajas: The crew was very nice and I was offered to move to an empty row but my next seat neighbors moved and I had a row on my own. The food was excellent, not spicy as I like it.
Desventajas: As it was a night flight, it would have been better to be offered blanket on the 4 hours night flight.
opinión proveniente de -
8,0
Desventajas: Kenya Airways sears had less leg room than Qatar
opinión proveniente de -
8,0
Ventajas: Yes
Desventajas: Every thing was fine
opinión proveniente de -
7,6
Ventajas: The journey from Yaoundé was great. The crew was excellent. Part of food needs improvement. The journey from Nairobi was good and we arrived earlier than expected.
Desventajas: The flight for on Nairobi, had no entertainment, nowhere to charge cellphones.
opinión proveniente de -
8,0
Ventajas: I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment
Desventajas: I felt like the queen cake had a lot of sugar, think of those who do not eat sugar
opinión proveniente de -
8,0
Ventajas: Yes
opinión proveniente de -
8,0
Ventajas: Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny.
opinión proveniente de -
7,2
Ventajas: Easy going flight with friendly and hospitable crew
Desventajas: Plane was quite dirty inside and out
opinión proveniente de -
8,0
Ventajas: The crew was amazing. Smooth take off and landing
Desventajas: Meal options. The only available options were sandwiches. A bag of nuts would have been nice
opinión proveniente de -
7,6
Ventajas: Good service with friendly crew
Desventajas: Toilets clean but a bit worn out. Windows were very dirty inside and out.
opinión proveniente de -
7,6
Ventajas: Comfortable seats and spacious leg room.
Desventajas: Good ride and smooth landing.
opinión proveniente de -
8,4
Desventajas: Food - the vegetarian sandwich was cheese with a tomato and cucumber. I mean really. How about a nice tasty hummus sandwich or falafel?
opinión proveniente de -
8,4
Ventajas: The crew was great, and greeted passengers with a smile.
opinión proveniente de -
7,6
Ventajas: Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be.
Desventajas: Difficult when you’re tall to have better seating.
opinión proveniente de -
8,3
Desventajas: Entertainment
opinión proveniente de
-
2,0
Ventajas: I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life
opinión proveniente de -
2,0
Ventajas: The stuff was great but flight and the its self is no good with the timing , the keep chaining flight times the cancel my flight twice
opinión proveniente de -
2,3
Desventajas: KQ has never not delayed. This time, it was delayed twice for a total of three and a half hours.
opinión proveniente de -
2,0
It was very poor delay for 7 hour from Nairobi coming back 4 hours not
Ventajas: Nothing check in counter take good two hours flight delay 7 hour return 4 hour rude staff no communication no more traveling in Kenya Airways.
Desventajas: Very Very poor service unskilled staff not enough knowledge rude
opinión proveniente de -
3,3
Ventajas: Nothing
Desventajas: Didn’t like anything
opinión proveniente de -
2,0
Ventajas: Absolutely nothing!!!
Desventajas: Keep to time and stop the delays.
opinión proveniente de -
2,0
Desventajas: The food portions were disappointing.
opinión proveniente de -
2,0
Desventajas: The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again.
opinión proveniente de -
4,8
Ventajas: Staff was friendly and professional.
Desventajas: The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…
opinión proveniente de -
2,6
Ventajas: Nothing - we were stuck at the airport for over 10 hours due to a strike. Missed all connecting flights. They didn’t even offer accommodation or reimbursement on air tickets for our next destination.
Desventajas: I really do not care. I am never flying with Kenya airways again.
opinión proveniente de -
5,3
Ventajas: Barely functioning entertainment portal. Average food.
opinión proveniente de -
5,6
Ventajas: Just okay
Desventajas: Flight delays
opinión proveniente de -
3,3
Desventajas: Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight.
opinión proveniente de -
3,6
Desventajas: Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!
opinión proveniente de -
3,0
Desventajas: KQ is always late! And never provide information to passengers about the delay
opinión proveniente de -
5,6
Desventajas: Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed
opinión proveniente de -
3,0
Ventajas: Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work.
opinión proveniente de -
3,6
Desventajas: More legroom, seats with more cushion and recline, better food!
opinión proveniente de -
5,0
Desventajas: Flight was delayed for 2 hours. I missed my connection flight to Lilongwe and had to spend a night in nairobi. What n incovinienve!
opinión proveniente de -
2,0
Desventajas: I am waiting at the airport to catch a flight tonLusaka. This is because I was bumped off my floor flight that I have no seat. Not sure when I will get ion that flight.
opinión proveniente de -
4,6
Ventajas: Crew was helpful.
Desventajas: We were delaying on the outgoing flight and coming back as well.
opinión proveniente de -
4,6
Ventajas: The gate crew was helpful
Desventajas: Earlier notification of 7 hour wait time due to delay.
opinión proveniente de -
2,0
Desventajas: I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed.
opinión proveniente de -
2,0
Ventajas: Nothing
Desventajas: You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please
opinión proveniente de -
4,0
Ventajas: The pilot on the airlines updated us that we were running 15 minutes late and would try to make up some time in the air. He also apologized on behalf of the crew for our delay and communicated that it was because the aircraft arrived late from the previous flight. I appreciated that clarification.
Desventajas: Our flight was delayed by 3:15 hours, and our gate wasn't listed on the monitors. Our gate location changed twice, and the only way I found out was by asking the "Kenya Airways Guest Services desk" twice. The overhead announcement of the gate change happened 15 minutes after the boarding time listed
opinión proveniente de -
5,2
Desventajas: The food, horrible, I would like to describe but not going to do it. Rather get something at the airport before boarding, no space on the plane enought, the seat distance has been squeeze, I guest to accomodate more sheeps ( not seats) on the plane.
opinión proveniente de
Estado del vuelo
Mapa de rutas de Kenya Airways
Rutas populares
Principales aeropuertos en los que opera Kenya Airways
- Aeropuerto Nairobi Aeropuerto Internacional Jomo Kenyatta (NBO)
- Aeropuerto Mombasa Aeropuerto Internacional Moi (MBA)
- Aeropuerto Aeropuerto Internacional de Entebbe (EBB)
- Aeropuerto Kisumu (KIS)
- Aeropuerto Dar es Salaam Aeropuerto Internacional Julius Nyerere (DAR)
- Aeropuerto Johanesburgo Aeropuerto Internacional de Johannesburgo (JNB)
- Aeropuerto Aeropuerto Internacional de Lusaka (LUN)
- Aeropuerto Aeropuerto Internacional de Harare (HRE)
- Aeropuerto Addis Abeba Aeropuerto Internacional Bole (ADD)
- Aeropuerto Aeropuerto Internacional de Zanzíbar (ZNZ)
- Aeropuerto Dubái (DXB)
- Aeropuerto Kigali Intl (KGL)
- Aeropuerto Acra Aeropuerto Internacional de Kotoka (ACC)
- Aeropuerto Bangkok Suvarnabhumi (BKK)
- Aeropuerto Antananarivo (TNR)
Información de contacto de Kenya Airways
- KQ Código IATA
- +254 20 327 4747 Llamar
- kenya-airways.com Visita