La atención en el restaurante es magnífica, la atención en recepción y la ubicación No, en general es bastante bueno.
El desayuno bufet es buenisimo, la comida tiene muy buen sabor.
El personal , su trato. Habitaciones ruidosas (primera planta dando a calle conflictiva).
La localización, por lo demás el hotel es horrible Todo está lejos del hotel de 5 estrellas que se supone que es.
The hosts were very friendly; accommodating; the premises were 5 minutes away from beach which offered some peaceful downtime when back in the hotel. Premises were excellent and the best location for the money. The hosts had a party with excellent food and dancing by the pool. They made us feel very welcome and as if we were family! They would be my choice for staying there if visit the same area. All was terrific!
easy access. easy parking. comfortable rooms. very good breakfast.
Location Cleaness, service
Good breakfast, hotel is located right at the beach, quiet place
Close to the beach. Excellent breakfast Small room. Missing seaview, expensive!
it was close to the beach and the restorans in the area the time that we were staying it had a lot of noice from the familis and the friends of the hotel manager that were staying at the hotel the same time with us and if you wanted to relax and have a quiet time that was not possible.the outer thing is that the TV had on 3 chanels and some days they were locked...
Todo muy muy bonito
Los desayunos excelentes, las instalaciones de lujo. la moqueta de las habitaciones
El trato del eprsonal y las instalaciones
Las instalaciones El personal nocturno del hotel, falto de respeto y mal preparado
Nos recibieron antes de nuestra hora de llegada, muy amables, muy comodo bonito, bien ubicado y el desayuno mucho muy rico. Solo una persona no fue amable con nosotros, el bellman, recomiendo que para el personal que tiene atencion con el publico se fijen bien que sea gente sociable y amable con los turistas ya que es un hotel y en razon de eso habra por supuesto tirustas.
Amabilidad el personal y habitacion cuidada y con todo lo necesario. Una pena que no tuviera bañera en la habitacion.
Entrada, recepción, instalaciones y ubicación. Habitación y cuarto de baño muy pequeños como en un hotel Ibis. La camarera del bar no era muy amable y el desayuno no era lo suficientemente grande para un hotel de 5 estrellas.
Localización del hotel (cerca del centro)
Su comodidad y el trato recibido por todo el personal del hotel. El buffet del desayuno excelente. no
Hotel muy moderno a buen precio, ubicación muy buena para salir de la ciudad para hacer visitas y tampoco muy lejos del centro.Comodidad de instalaciones y servicios (internet gratis) y buen desayuno.
Destaco la limpieza, el diseño, la amabilidad de todo el personal, las comodidades del mismo y su situación, en una zona tranquila donde puedes disfrutar del paseo, terrazas y a una corta distancia se encuentra una parada de guaguas (autobuses) que te conducen a la estación central desde donde puedes realizar diversas conexiones a todos los lugares de la isla.
I have never been to a hotel before where I bought the owner a bottle of wine to say thanks for a great stay. They were so accomodating and friendly. They did our washing and gave us home made cookies! The room was clean, had seperate kitchen, large balcony, nice pool and a real homely feel. If you are looking for a party hotel or a drunken week in Malia then don't book here. If you want to avoid that scene and relax at a beach then this is an option. The only unfortunate part of the hotel was the main road outside. If you are on the road side it can be noisy but after the first day we did not notice it.
The hotel is family run and are friendly, the pooly for the children was excellent and the beach/shops/restaurants/bars were easily accessed within 100 metres. It is a small complex and quiet which idea for families with small children. Whilst close to a busy main road the grounds were secure and safe. The hotel whilst still owned by the same family was now being run by the elderly parents of the man that ran it in previous years, this resulted it the advertised pool bar and snacks not being open, reception was not staffed and there was only one elderly maid for the whole complex resulting in rooms not being very clean and on her days off the rooms were not touched, towels were advertised to be changed daily which did not happen there were three days and because often there was nobody around to speak to we had to re-use the previous days towels, not very nice!! I expected to be able to pay by Credit Card but they were unable to use the machine correctly because they had no idea on how to use it ended up paying cash from ATM!
Friendly hotel good facilities good buffet selection. Italian Restaurant particularly good.
food, location, accomodation Beach sport entertainment could be done by hotel and included in hotel price partly but not by a third party team. Windsurfing or water skiing training would be as plus.
The hotel is on the beach so that was useful with the children. There was not much to do in the local area of the hotel.
Location and big rooms Their service no mini bar in hotel
la ubicación del hotel la habitación no tenia buenas vistas estaba en una calle estrecha, no funcionaba la piscina la ubicación de la habitación creo que por el precio y estando casi vacio el hotel nos tendrian que haber dado una mejor habitacion osea mejores vistas
Situación ideal e instalaciones muy modernas y con gran estilo. El desayuno espectacular.
Quiet accommodation in a wonderful house in the typical landscape of Crete. Large rooms/apartments with an extraordinary design and views, superb service, nice dining room, unforgettable tavern Ethimico...
Great attention to detail given by staff to ensure the comfort and enjoyment of all guests. Rooms are large and spacious and tasetefully decorated. Balcony is a good size. Location is either perfect or a little bit remote depending on your point of view. For me it was a little remote but we had a hire car (essential) and it proved to be a good central base.
Everything. Very friendly and welcoming.
Great experience - I will return.
Vergis Epavlis has been the best place where to relax and disconnect. It’s excellent place, the great breakfasts with an amazing sight, the comfortable and luxurious rooms, the quiet moments at the swimming pool… An exquisite attention from the owners as well as the little details has done these holidays the best ones. An unforgettable experience, we hope to repeat again. Gonzalo y mónica. All good things finish someday, so we couldn’t stay more days within this little paradise.
The location, staff, facilities - everything!
Location and attitude of staff
This hotel is very special, the rooms are really good, the nature around is astonishing and the people there are so nice and friendly like in no other place we have been. This is the second time we went to this hotel and we will be back again for sure!
we enjoyed an amazing view, the most special hospitality, and a gorgeous place to stay, big and comfortable and beutiful rooms, we never wanted to go outside... to leave...