Hoteles en Santa Barbara

As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.

The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.

Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.

Es un hotel demasiado pequeño y con instalaciones demasiado caseras como para cobrar 180 dólares/noche. En general está bien sólo que subido de precio, no debería pasar de 100 dolares noche. El precio.Esperaba algo mejor

La ubicación y proporcionan bicicletas La habitación de arriba estaba en remodelación. En recepción nunca nos hablaron de esto. Muy ruidoso y comenzaban a las 7:45-7:00 pm

Zona atractiva La habitación era muy pequeña y muy calurosa sin circular el aire. Tuvimos que marcharnos.

La situacion al aldo de la playa y los muelles El desayuno es en un comedor pequeño, falta sitio y todo se acaba al instante