Mas de lo esperado! La cama
La amabilidad del personal y la atención.
La habitacion era muy comoda, muy agradable para descansar. La piscina estaba muy bien tambien. Esta muy lejos de todo. Se necesita auto. El lugar para tomar desayuno era muy chico y todos los servicios y platos son de plastico. Mucha contaminacion!
Nos encantó la piscina climatizada y el desayuno hecho al gusto. Buena ubicación, todo el personal era amable. Sin duda lo recomiendo
Personal amable, check-in y check-out muy fácil. Las habitaciones estaban limpias y bien equipadas. Buena ubicación, cerca del aeropuerto y otros servicios. Un poco ruidoso, pero sólo porque los equipos juveniles de fútbol se alojaron allí durante nuestra estancia.
es un hotel confortable no
The room was amazing! Cozy, yet spacious enough that everyone was comfortable. The breakfast is delicious! Very filling and satisfying.
Full breakfast meal and great staff Not as nice as the pictures showed onlinre
Decent looking, well maintained property overall. Good value for the money as we were able to get a nice room with a seperate living room space with hide-a-bed sofa and additional TV for $99.00 per night. Room also had mini-fridge, microwave and wet bar sink in the living room space. Bed was quite comfortable as well. Location is ok, about 25 minutes from Laguna Beach. Very generous breakfast buffet included each morning until 10:00 as well. Only negative is that the walls/ceilings are a little thin as there was some noise from adjacent rooms. Not too bad in our particular case but might be bothersome if louder teens or college kids, etc. were rooming next door. Overall I would say four out of five stars:).
the staff they are very helpful and cordial special thanks to the manager he is very nice when ask if every thing its ok with the breakfast and with the hotel thank you very much every thing was ok overall
El aire acondicionado no funcionaba en la primera habitación. Tamaño demasiado pequeño comparado con el resto de habitaciones (teníamos una suite).
Las instalaciones y el ambiente eran excelentes. El personal era amable. La piscina estaba llena, así que una piscina extra sería agradable.
Las camas y el buffet de desayuno,muy variado y rico, en especial el carpaccio de salmon. Todo nos gustó.
El vestíbulo principal está bien, artículos de baño de una gran calidad. Un trabajador del personal de recepción fue seco y grosero. Las habitaciones están anticuadas,necesitan un montón de retoques.
Muy bien localizado; de muy buen precio; instalaciones comodas y de buen gusto. Ninguna
We were very happy with our experience at this hotel. We especially enjoyed the free, hot breakfast. Be aware, however, that you must belong to the chain's club (free, but you must sign up) in order to have breakfast free.
This is very clean place. We stayed only one night. Room, Bed and Bath room were very clean. \nNice and clean pool and hot tub. \n \n \nCons: \n \nNo complimentary breakfast. \nMocrowave was not working properly. \nStaff was nice.
My room was run down. The toilet seat was peeling, breakfast was powder eggs everyday for 2 weeks. Hotel food was at best a 2. (Dinner) bartender was friendly. Exercise room was a joke 2 treadmills , one stair climber and one bike.
This hotel offered everything I needed for a short unexpected trip to see my brother. But I had work to do and had to get up early and stay up late and ...you just couldn't get a cup of coffee...other than that...good.
Hotel was very clean, great lounge with large TV's for sports, room was large and had 37' flat screed HDTV.
Stayed end of Dec. 2007. Great room, bed. Quiet & safe. Only negative comment was that there is only one internet pc available in business center; but there is free connection in your room if u bring a pc. McDonald's is right next door. Easy acces to 405 & airport. Recommended.
beds comfy, but reservations were for 3 people and we were only supplies in room for 2 as far as coffee cups. Why is it when you have 4 cup coffee makers that every motel only gives enough cream and sugar for 2?Also if you come for overnight, do they not think people are clean enough to take shower before bed and one in morning for fresh towels?? this is true everywhere I stay. but for the most part. I would stay here again. Very friendly people and helpful. All we had to do was ask..
We had a wonderful stay at the hotel - the people were friendly and helpful and courteous. The rooms clean - pool very nice - and the location was great - easy access to several interstates - and it is so near the airport! I would highly recommend the hotel.
Great accommodations for the low price. ALL hotel staff was friendly and courteous. Maids would even speak to you in passing down the hall. FYI, make sure to get a breakfast voucher when you check in! Only ate there for breakfast and it was a great buffet.
I stayed with my wife for 6 days, very good location, nice neighborhood, room is clean and close to rental car booth in nearby hotel. The breafast is excellent, nice staff, the only thing I comment would be the bed mattress feel too soft and not good for guests having back problem. Overall it is a valued hotel I will stay in my next trip to Orange Co..
The hotel was in really good condition and in a nice neighborhood. The staff was friendly and the room was comfortable. Next time I go out to Orange County I will be definatly staying here again
We enjoyed the comfortable bed, the clean room and the good service. The stay for one night was perfect. We enjoyed our stay and we would like to stay there again in the future.
I actually like the fact that they are renovating. Its always great to see Hotels moving forward with in house improvements. Both my fiancé and I are getting in our late 20s and we look young for our age. I passed by a few staffs on my way to my car and I was noticed and greeted. It's nice to see that the staff do not discriminate against our age group and were courteous and friendly. There are quite a few things that bothered us during our short stay with Clarion. The biggest was the power outage that occurred during the middle of the night. We woke and no electricity was available for hours. I thought it was a great necessity to always have a power generator in case of emergencies like this. Another was the replacement towels that we received the following morning. The towels were not just stained but very dirty along the edges. I am unsure of the reasoning for this but that was very unsanitary. I hope that was a one time thing and that others staying in the hotel did not get the same batch of towels. This was our first stay with Clarion and we are quite a bit disappointed. We hope to have a better stay in case we decide to book again in the future.
Comfortable and quiet bed Location of my room and elevator. Also, the WiFi was soooo slow. ~150kbit per second and lower for download throughout the facility.
It was close to area I needed to be in. The rooms were old. It smelled funny. Our shower was not working. It took 10 minutes for the water to warm up from ice cold to luke warm, then while showering it became extremely hot to ice cold every other second. It was frustrating trying to take a shower.
Everyone gave very good service
Clean place and great location. No microwave in room and slow (free) wifi.
Everything was cleanqnd set perfectly. The room was next to the laundry room so while the washer was on I though there was an earthquake happening
Good value for the dollar. Reasonably clean and friendly.
We saw bad and good reviews, so we were not sure about the place, it said it was remodel and we gave it a shot. And we had a good experience. Rooms look pretty clean and for a good price. The neighborhood is not the best, but we had no problem with anybody inside or outside the motel.
Great service, friendly, clean room, very spacious, near a bunch of restaurants, gas stations, and freeway. I don't like that they charge your card first when you make the reservation.
The room was clean & room service was kind and professional. The "free breakfast" they advertise was just cereal, some hard bagels, white bread and stale mini muffins. NOT happy about that. They don't stock up the rooms with enough towels in the bathrooms.
There was nothing I liked besides the housekeeper The front manager was not only unhelpful but rude there was no late checkout I had to pay for my remote control and my tv still did not work for the first night and I was still charged after requesting that I be credited because I was unable to use the remote. They finally with a great deal of noise on their part came to my room and fixed the tv. The atmosphere outside scared me I felt like I was unsafe and my belongings in my car and my car itself was unsafe after the first night I just wanted to leave but couldn't get my money back and couldn't afford to go elsewhere. This place in general was dirty, and scary and the employees that run the front end are rude and can barely speak English. I trusted kyack to not have crack hotels on its lists and I was sorely mistaken. I will not make that mistake again!
Kitchenette They were as rude and unfriendly and down right cold hearted as it comes.to start it off my mom used her credit card to book room and I gave her cash .the occupants were to be my wife me and 6 year old son.three days into our stay while I was a work my wife and son demagnitized there room key while swimming.manager would not rekey her card and made our small child freeze for four hours while my mom finally got there to get key. Then on check out day I was at work and they denied her a late check out and made them sit outside with all our belongings in the cold I arrived at 1145 to get them and they didn't even need the room it was still uncleaned
Great rooms Parking fee a little high. $15
We were a large group and rented three rooms. The suites were perfect to socialize in after a long day at Disney. The shuttle was frustrating so we ended up walking to and from Disney.
I like the chocolate pie which given by the hotel，we have a long trip before check in，we are very hungry. Our family all like the room， so clean so nice
Staff was very nice. I misplaced my parking pass and they issued me another one without hesitations. Guests should not have to pay for parking, and at such a steep price too. It was the same as amusement park parking.
The staff was wonderful in getting my family"s rooms close together which was great. Restaurant was friendly and food was good but took a long time to get.
The employees are very interested in making your stay as pleasurable as possible. No Wi-Fi connection and even that was charged.
Parking is very convenient. Rooms are very spacious and clean Nothing so far!
Nice hotel. Clean, spacious room Too expensive for what you get compared to hotels nearby that are actually closer.
Friendly staff Way too expensive!! Not quite! Small rooms!! Wifi was a joke!!
The two room Suite was ample room for our family of 6. There were two queens in one room and a foldout sofa bed in the other room. The vanity was separate from te shower/toilet area so we were able to share without too much difficulty. The restaurant offers a hot buffet breakfast for 12. and 7. if you have continental. This was convenient before Disneyland. Shuttle available to the parks for $4.00 a day per person, $1. for kids under 10. Many restaurants within walking distance including Carls JR, Buca Di Beppo. The second floor pool and jacuzzi were also nice.
Close to Disney park
Second year staying at doubletree. Cookies at check in, business center where you can securely print boarding passes and other documents like tickets to attractions for free, right across the street from Dennys and Carl's Jr's if you get hungry. Very comfy beds. Price is a little up there compared to other locations in the area but I rather the hotel environment over motel. Pre check in with the hhonors app was completely useless. They ended up putting my 2 rooms on the complete opposite sides of the hotel instead of next to each other like I asked for.
El desayuno era fantástico. ¿Pagar por el aparcamiento? Ya prepagada para la habitación, ¿ahora tengo que pagar por mi único coche para usar su aparcamiento? Debería ser para los clientes y debe estar incluido en el precio de la habitación. La sala de estar separada en la "suite" es una broma. Es una mesa en la misma habitación que las camas. No está separado.
Buen personal y habitaciones bonitas. El ingeniero que reemplazó el aire acondicoonado hizo un trabajo estupendo y nos salvó de un fin de semana caluroso. El aire acondicionado se rompió y tuvo que ser reemplazado a las 10 de la noche. El aparcamiento es caro.
Personal maravilloso, habitación bonita, piscina preciosa y vestíbulo y zonas comunes estupendos. Starbucks debe estar abierto más tarde y el horario de la piscina debe ampliarse.
Habitación bien equipada con muebles modernos y camas excepcionalmente cómodas. Habitación limpia, bien ventilada y en general fabuloso. Hotel muy bonito y un servicio excelente. Nada, todo fue maravilloso
En comparación con otros hoteles Marriotts, este es solo aceptable.
Everything was very good overall and with a few minor issues (mostly personal things) they did a very good job with everything. Room was clean, as well as the bathroom. View was super nice and clear from the 16th floor, south tower. Staff in hotel was courteous and fast. Soap in bathroom was used. TV was pure static. No complimentary breakfast. Valet was sort of rude.
Loved the location, room cleaness, staff was very friendly and bed was confortable. Breakfast buffet was a bit over priced.
Staff was very courteous and friendly. Excellent customer service. The location was great. Loved taking the shuttle to Disneyland from the hotel. Hotel is well kept. Loved the lobby - spacious. The Starbucks, gift shop and deli. Even thought we felt self parking was expenses we appreciated that the parking was adjacent to the hotel. Overall we had a wonderful time at the Hyatt Regency Orange County and we look forward to staying there again. The mattress' were not comfortable. The pillows looked worn, pretty flat. Housekeeping didn't leave us enough towels on two days. We got confused when we drove up to the hotel and staff (not sure if they were all Valet staff) came to our car and immediately asked us if self park or valet. and began to pull our bags out of the card. We had no idea what we were going to do without checking in first. That was a bit overwhelming. We felt self parking was too expenses.
The staff was extremely nice and helpful!
I have had a big problem staying there due to the feather pillows. The air system is very dusty with a poor filter. The pillows are full of dust. I had a bad allergic reaction to the dust. The service was very good.
This is our 4th stay in Hyatt regency orange county this represent how we are loyal to this hotel we just feel like home
Easy access via shuttle which is convenient. The shuttle/parking should be free for guests... I wouls have given an extra star for the extra value.
The hotel has an amazing staff. The two restaurants are very good and offer really good food unlike most hotel restaurants. We had the one bedroom suite and it was very clean. The hotel has its own shuttle bus going to and from Disney check out is at 1200 am. I paid $170 per night and it was far better than the Fairfield inn by Marriott which is located right across the main entrance to Disney Land. There is a Starbucks inside the hotel!! The prices in the little store of the hotel are somewhat ridiculous but it is a great hotel. Parking is rediculous with $27 per night. One Bus is not enough during peak hours to get guests to park.
As soon as we walked in we felt welcomed, It was our hotel choice as newly weds on our honeymoon and Helen the front desk coordinator was great! She bumped our room from standard king to a full suite!! Must I add she also gave us complimentary chocolate covered strawberries and a bottle of wine!! This was all unexpected! I would definitely book here again and recommend it! :)
The hotel lobby was beautiful and the employees were very nice. We had 3 different groups of family coming in and the person who checked us in gave us top notch service and was able to let us check-into our rooms early. He even let us have free shuttle tickets for everyone for Disneyland. I definitely will be back. With a group of 12 of us it was much easier to have the breakfast buffet at the restaurant in the lobby. it turned out great!
It was clean, convenient for our conference, room was comfortable, staff and service was above expectations. Hotel food/restaurant/bar was good. Also close to other restaurants.
What a friendly and service oriented team! Made us feel very welcome and well taken care of.
el servicio fui muy bien atendida me gusto
Mi familia y yo nos lo pasamos de maravilla, reservamos (1) añadimos una noche. Los (2) días/noches que nos alojamos en el Sheraton Park fueron geniales, el personal del hotel era muy amable y las habitaciones estaban muy bien, suficiente aparcamiento y las habitaciones daban a Disneyland. Pudimos ver los fuegos artificiales desde nuestro balcón. Disneyland a poca distancia andando del hotel. Sin duda lo recomiendo y volveremos.
El personal es amable. Habitación muy grande. Muy limpio. Todo daba la sensación de nuevo. Los jardines eran impresionantes incluye piscina y spa. Un gimnasio muy bonito. Es fácil caminar a varios buenos restaurantes. Cuando esté en Anaheim me alojaré aquí. La habitación olía un poco a moho cuando entré. Probablemente porque el día anterior hacía viento y una gran tormenta. No está mal a cuenta. El aparcamiento puede ser una pesadilla. El aparcamiento estaba lleno pero tuve suerte, cuando llegué había alguien cerca de la parte frontal del hotel.
Todo muy bien pero me hicieron un cobro doble y todavia no me responden ni un correo....asi que no tengo nada mas que agregar pues es fecha repito no me responden mis correos.....me cobraron doble!!!
Es un hotel muy limpio y los desayunos estuvieron muy ricos, ademas está caminando a Disneyland Un día que limpiaron la sotea, cayó toda la basura y polvo en los carros y los ensuciaron mucho.
Ubicación cerca de los parques
El personal muy atento. En el hotel anterior de Las Vegas me olvidè una cartera. Ante tal inconveniente se pusieron todos a mi disposiciòn para tratar de solucionar el problema, ajeno a ellos. Hicieron muchas llamadas y ni me las cobraron. Muy atentos y càlidos en su trato.Siempre dispuestos a que disfrutes tu estancia alli.Muy corta distancia a Disneyland. no
Me gusto mucho la habitacion y la privacidad.
Muy práctico para ir a Disneyland. Un hotel limpio, cómodo, nos sentimos seguros allí. El sistema de refrigeración/calefacción solo puedes hacer aire acondicionado o calefacción. Yo tenía frío y tuvimos que coger un calentador para calentar la habitación.
La comodidad de la cercania a Disney y el servicio de las perosnas que trabajan en el. Todo estuvo perfecto, bueno que hubiera servio al cuarto las 24 horas ya que Disney cierra a las 12
Ubicación, precio, servicios. Las camas eran muy ruidosas, las almohadas eran incómodas
Great hot breakfast as well as evening reception meal. It was close 5min drive to Disneyland Resort parking. Paying extra for hotel parking, $12/night.
Room was bigger and better equipped than we expected. The convenience of the shuttlebus and availability of early breakfast made it the ideal location for visiting Disney.
Pretty aged facility...