Hoteles en Saint John

we did not have a mini bar in the room, the rooms were very old and the TV was not the best.

The beds were pretty comfy. The inclusive breakfast was very good. It was old. Rooms were in rough shape. Wall paper peeling off the walls. Imbedded dirt in carpets. Just not clean looking anywhere.

Friendly helpful staff Pool and hot tub area was so dirty that you actually could see the dirt on doors and walls, the water In the pool was discolored and cloudy, the hot tub looked like a muddy body had been in it. It's a shame because it was a good location, nicest staff and although the room was worn, it was clean. It would have been a fine place to stay except for the pool and hot tub area - there was actually black creeping up the door facing into the change room- a half blind person like me could see it.

Close to shopping and restaurants- walking distance. Quiet. Thought there might be some consideration for getting some breakfast earlier than posted as we had a very early flight, we asked but there was nothing.

At the many Hampton Inns that we have stayed at, the experience is predictable and uniform. In this respect, this hotel didn't disappoint. A bit difficult to drive to.

beautiful old house in the heart of St. John not toddler friendly (many personal, breakable items at toddler level), cat in the hotel/house (allergies)

We arrived at the hotel after 2 days of driving to find that the hotel overbooked and gave our room away even though we had a reservation and confirmation. They acted like they had no record of our reservation and we were the ones who were mistaken until we contacted Kayak and getaroom.com who called the hotel, only then did they say they overbooked and gave our room to someone else. Customer service through getaroom.com however was phenomenal. They attempted to find us another room at another hotel. While they were doing that, we were able to find another hotel on our own, although more expensive. The customer service rep then contacted our new hotel and took care of the bill and still only charged us what we were originally quoted for the room at Travelodge. Because of this experience, I will never book Travelodge again but will definitely use this website to book again because of the customer service we received.