Bed was firm and comfortable Ordering online we were not warned that we were booking a smoking room. We were given the room without warning and when we discovered how badly the room smelled, the front desk said it was the only room available. The room reeked of smoke and we work up constantly all night long from the smell. I have asthma and had to use my inhaler several times the next day to calm my coughing. The hotel was too noisy to keep the window open and that barely did anything about the smell. I will never stay there again and I do not trust last minute bookings on price line now. The only purpose of booking the room was to get some sleep before driving the next 2 hours home and we were barely able to do that. We may have each gotten 2 hours sleep over the course of the night.
The room was very nice. Did not like being located on the side of the hotel facing the very busy highway. Did not like that the huge touring group with tons of children were screaming, yelling and running around the pool deck when I arrived at 9:30pm. I think the staff should be on top of noise level when it is excessive, no matter what time of the day it is.
It was a very comfortable stay. I especially liked the complimentary popcorn!
The hotel was clean and the staff was excellent
breakfast and size of room was good Room was not totallly clean
My stay was brief (<24 hrs) but pleasant in every way and convenient to the airport
Great breakfast. Excellent staff, from front desk to housekeeping Love the 2 br suite for 3 people Like the option for the free pass at the natomas sportsclub Great pool and Jacuzzi, would like longer hours then 9pm Parking at 3am on Saturday, only 1 slot open and had 2 cars, had to go to front desk to find it via security camera and use the reservation parking space. Needmore secure parking spaces. Would like like dvd player for the Tv or obtain one from the front desk. Brought own from home. Would have liked happy hour on weekend, not just m-Wed. Would have liked longer breakfast hours till 10am. Better signage to get to hotel through mall parking lot. Don't put families with kids on second floor, lots of noise in the living area. Would like a penthouse suite at this location, one at Cal Expo.
Nothing Its just dirty. Would not stay there there again
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There was a good Mexican restaurant within walking ditance. The room was dirty, there was a large stain on the carpet, the room was noisy, the staff did not know what they were doing. i will not stay here again!
The location No room service for my 2 day stay, towels were dirty, floor was wet, bathroom door wouldn't close, bath tub was dirty, faucet needed to be worked on, elevator took forever and the property 'residents' seemed real sketchy.
The motel was close to my destination There were cigarette butts all over the ground outside my room. The extended stay children rode there scooters continuously past my room
easy to locate and very close to the freeway there was blood on the walls, handles and the bathroom curtains. the bed also was dirty with a shoe print.
The value, proximity to business events and restaurant choices.
Got sick and after (3)three days they came and cleaned room. Was going to stay another day, but under mattress pad there was ;blood on the mattress. Have been sick since, and believe have or had contacted hotel employee? Have been sick a lot lately. The manager promised everything but got nothing. just sickness.
The smell of burgers across the street The pool -Was dirty. I did not even want to shower there. -Housekeeping would barge in at 10am after annoyingly knocking over and over. Check out is at 11 not 10! - Was way overpriced.
Good location. Close to everything. Nice room and bedding. Nice value for the price.
The hotel was good. Close to a lot of restaurants. The noise, because it is so close to the freeway, and parking.
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The room was a good size They didnt want to give us an extra blanket, extra pillow, extra nothing. We stayed 3 days and they only gave us one roll of toilet Paper. When we asked for more they said they ran out and they're trying to get more.. I will never stay here again.
Layout of room was fine Toilet barely worked. Door to bathroom was broken. Floor was dirty. Cabinets were old and worn.
Cleanliness. Comfortable bed. Great shower. Good stock of food and beverages after hours. TV location at side of bed makes it hard to watch in bed. Bathroom exhaust CFM is not adequate. Wireless connection is slow.
Everything, especially the breakfast bar. Nothing
Hard to find if you arrive late in and are in a rental car.
Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
The staff. Very convenient to the airport. My non-smoking room smelled of smoke - bathroom not clean
The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected. I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.