La recepción fue increíble, muy amable y servicial. La habitación en la que me alojé necesitaba la aspiradora.
Una gran variedad de restaurantes para elegir. Conectado a los alrededores de los casinos.
Todo fue genial.
Me encantó la habitación, muy limpio y cómodo. El servicio era excelente y amable. Muy buena experiencia. Es un hotel muy recomendable. La ubicación es estupenda y tiene muchos sitios para comer y comprar. Me encanta el hecho de que este hotel está conectado a otros, así que no tienes que salir fuera. Espero ansioso mi próxima estancia en silver legacy. No había nada que no me gustara
Las habitaciones No hay buffet
El personal era de lo más servicial y amable.
el hotel es muy bonito al igual que el restaurant la comida en el buffet es exelente si las recamaras se me hicieron de baja calidad a comparacion al hotel la recepcion de el hotel y sus casinosly el restaurant son muy elegantes pero no las habitaciones me hubiese gustado que estuvieran con un toque mas elegante, y el bano no tenia salida para el vapor
Tuve habitaciones contiguas. El personal no es muy amable y larga espera para el check-in.
El personal era agradable, habitación asequible y bastante buena para el precio. Las habitaciones olían muy bien y no había nada abiertamente repugnante. Estéticamente podrían hacer algunas mejores Pero si fueran más lujoso probablemente costaría más. El vestíbulo huele a ambientador y tabaco, pero las habitaciones de no fumadores tenían un olor neutro. Hacía calor en pasillos y ascensores y el aire acondicionado no era muy potente.
Mi hija se lo pasó genial. Gracias por la buena experiencia. N/a
Mi hijo encantado con la zona de juegos Las opciones de comida no son geniales.
Jugos para los niños, la habitación era grande, y en general un lugar genial. No tengo quejas
Las habitaciones son grandes, parecían limpias. El aparcamiento era tan estrecho que apenas cabíamos, había algunos camiones aparcados y no podíamos maniobrar. Había colas de gente maleducada, temíamos que nos asaltaran, por suerte al coche no le pasó nada. Y todo esto pagando 100 dólares la noche.
Nada. No nos dieron la habitación que reservamos. Olía mal. No nos dieron la habitación que reservamos. El empleado era grosero, y la habitación estaba sucia. Nunca más.
Estuvo bien alojarse y ver cómo eran las habitaciones El aire acondicionado de la habitación de arriba goteaba desde la ventana
Habitación muy bonita, el bar de la zona de deportes, y buenos lugares para comer. Tuve la sensación de que todo lo que necesitaba estaba en el establecimiento. Muy práctico. Todo estuvo bien.
Hotel limpio Un buen hotel y una buena ubicación.
La habitación estaba limpia, era espaciosa No hay piscina, demasiados gastos
Location, good service and cleanliness. Non smoking a plus. Good size room. The finish line to a marathon was right outside the hotel and someone was using a loud speaker at 7AM IN THE MORNING to announce runners crossing and getting the crowd riled up. Then police on a motorcycle proceeded to use their sirens as the runners were getting getting close and finishing. Went on foe more than an hour. That was awful. Had I known I would have stayed somewhere else. Did not get the sleep and rest I was looking for Sunday morning because of the marathon. It was awful.
Location Small corridors in entrance area, no casino
Friendly awesome staff - from checkin, to restaurant on site, to valet. Clean and beautiful hotel. Look forward to coming back to Reno.
Coffer maker in the room was nice...personal Keurig Breakfast was bad and one morning there was no hot food.
Reno is usually about dingy hotel rooms inside of casinos. This hotel was the first time we had ever seen anything different, and it was really nicely done. The renovation was high end and nicely done, from the public spaces to the individual rooms. The staff was also super friendly. There were two drawbacks. One was the parking. The garage was really gross, with garbage everywhere and even an abandoned car. The garage entrance is far from the hotel entrance. The garage has an attendant hiding in a room so it's as though the garage is unattended and anyone off the street can go in there. And on top of all that the hotel doesn't validate parking. It's just a random downtown garage that isn't part of the hotel and doesn't feel very safe. The other drawback was that everything in the hotel closes early so if you want to do anything other than sleep you might have to go to the casinos anyway.
Comfort The bed was fantastic--one of the best I've slept in at a hotel. The rooms are kept very clean and the housekeeping staff are great. Location -Upside The location is very convenient and makes access to surrounding events and venues a short walk. Family Friendly Non-smoking and non-gaming make this a unique hotel perfect for families. The climbing walls (indoor and outdoor) looked like a lot of fun and I would have tried them had I not been so busy. Cramped and slow The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped. Location - Downside The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30. Internet Deficiency The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster. *What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.
Place was clean looked modern. The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general
This hotel is a gem in the middle of the desert. The location is fantastic, within walking distance from many attractions. The rooms were private and relatively noise-canceling. The only time we heard our neighbors was when they would let the doors slam. The absolute best part about the hotel is that the entire venue is smoke-free and non-gaming. Check out was a breeze, and valet had our car ready before we made it down from our room. Overnight valet parking was a bit expensive, especially for those who do not require in and out privileges. Vegetarian options in regards to room service were very limited, but it wouldn't keep us from coming back.
The entire place was incredibly clean! Thank goodness for a Non-Casino based Hotel in Reno! Finally a place we can stay without all the noise and awful smoke! Nothing worse for a non smoker than waking up sick in the morning from all the smoke you had to wade through; or worse the smoke that seeps into your room. We will definitely be back, see you soon! Parts of the surrounding blocks are a bit shady looking. BUT it appears to be improving.
Smoke free, non-casino Slow elevator; no service elevator
Decor, room & staff were amazing. The hotel has a very active-lifestyle, current, relevant, green, boutique vibe. Very hippster yet unpretentious and comfortable. We will say here everytime we are in Reno. It is also right in the heart of the casino strip if that's your thing and the river district. Hotel restaurant has a great vibe but we had dinner elsewhere. Excited to eat at the restaurant, we were disappointed to be told there was a wait for the kitchen to catch up even though half the restaurant was empty. We don't terribly mind a wait but were further surprised that we were not offered an empty table for a drink or two. No pagers or method of contact were available to let us know when they could seat us, which made the situation a bit more ackward. We finally made the decision to eat elsewhere, at Campo and were so glad we did. Excellent food & service!
The room and bed were comfy I like everything pritty much
Todo muy correcto, nos gusto mucho
esta en el centro de la ciudad, seguridad, bonitas instalaciones y su distribucion y espacios son excelentes regreso pronto gracias. esta bien todo el problema es para mi que no se pronunciar el inglesojala si hubierra mas personal con habla español , si se puede pienso haer un tours de sonora mexico a reno nevada
Que no penalizaron mi retiro un día antes
Ubicacion e instalaciones El comentario que hice antes, por lo demas todo estuvo bien.
Excelente ubicación Muy buen personal Transporte hasta y desde el aeropuerto - ¡Edwin es increíble! La cama me daba comezón. No estoy seguro si era detergente, bichos... Dormí encima del edredón. El desagüe de la ducha era lento.
Anodino, igual que Reno. Solo lo recomiendo para quien vaya a ir Reno, si es solo de paso, haced parada en otra ciudad porque Reno no tiene nada
La gente; el personal era cortés e incluso alegre. Moquetas en los pasillos viejas y sucias - piso 14. En general, el hotel me pareció un poco anticuado.
Cada pequeño detalle...!!! Comida, diversión, lleno de gente estupenda y lleno de paz...!!! Lo puedes tener todo a la vez...
Sheets made me itch. Carpet was really dirty. Bathroom doesn't flush properly. TV needs upgrade. Smelled really bad. Light bulbs were disgusting and a couple weren't working. Elevator is outdated and feels like it's gonna break on you.
The only redeeming factor in our stay there was the location. Of the two elevators, one was out of service (apparently for months) and the other one was extremely slow, taking 18 seconds to open on each floor. This lone elevator serviced 18 floors and gave me the impression of it might quit at any time. Additionally there was a sign on the stairs saying “For emergency fire use only.” Talk about having a trapped feeling. The Cal Neva's rooms show obvious neglect in maintenance; there were holes in the bathroom door, flooring coming up in the bathroom, faucets that barely functioned and a broken chair at the desk near the bed. In all it was not a good experience and I will never stay there again and do not recommend that anyone else stays there either. The Cal Neva should use some of their profits and maintain or better yet update their stinking hotel.