Renaissance Reno Downtown Hotel

Ventajas: The bed

Desventajas: Staff was terrible. Cindy had an attitude

Ventajas: The bed was very comfortable, and they also had a pet bed for my dog.

Desventajas: Yes. The $50 per fee was buried and difficult to find. This should be announced on the initial booking page. I have experienced $20 pet fees but $50 is high. If I had known the $50 amount up front, I would have explore other options.

Ventajas: Bathroom was beautiful

Desventajas: AC didn't work & it was close to a 100 degree day, there was no 24 hour maintenance on duty to fix it, the living room looked like a pre-school classroom, weird colored ottomans that looked ...

Ventajas: Location

Desventajas: Had to move rooms because the AC was not working and the pool was closed and when I wanted to use the workout room it was closed

Ventajas: The rooms were modern. Attractive.

Desventajas: They were in the middle of remodeling. No provisions were made to provide a place to sit in the lobby. A few of us were meeting in the lobby, and there was no comfortable place to wait and to work. No place nearby for food, and no morning snacks.