Nice location, right in the middle of the city and yet discreet enough. Amazing views from the rooms from the 6th floor refurbished rooms.Peaceful location - good for gamilies I felt some of the hotel reception staff did not know much about the local area or not willing to share it with us
Most everything: room, restaurant (and food), lobby, staff, location, the owners... heated pool was outside the hotel
Great hotel with a breakfast second to none. The staff and room were of a high standard and if you are looking for a "wellness" hotel this one is worthy of consideration.
The location is lovely and the fully body massage is to be recommended, it was very relaxing There is little menu choice in the restaurant on Monday night, a set meal is on offer, but there are no vegetarian options, which is strange for a health resort hotel (after some discussion we were offered vegetarian pizza).
Parking facility The breakfast was simple for a 4 star. Waiting staff did not provide correct information. We had an impression from checking booking.com that there was an indoor and outdoor pool, but in fact you had to go outside to the closed outdoor area, which was not good in the cold with a child. I informed the reception staff about these issues. Spa was too simple.
The design is nice, waiter at breakfast very polite, the room big enough. We were not very welcomed at the hotel. We have arrived too late, although we have pointed it in our reservation. After a very long trip, being very tired the woman at arrival told us to go home, we shouldn't stay at her hotel, because we have arrived too late.
Very closed to Wörthersee and the mountains around. Lots of things to do/see all the times. Opening Hours of the Wellness/Spa could be longer. This is a wellness Hotels and as such the Wellness should be available for Hotely Guests in the early morning and late night as well. Several people like to take a Spa in the early morning just right before the Breakfast. Also: Hotel Management may like to consider about Family Travelers. Wellness/Spa should be open for little guests sometimes during the day. I.E. a "Happy Hour" between 1pm and 3pm would be welcomed by Families when kids could enjoy the sauna world as well. Or some kind of kindergarten space for the Children would be lovely.
Céntrico en el lago, con fácil acceso a carretera para poderse mover por la zona. Personal muy amable y dispuesto a ayudar. Acceso un poco complicado a la "playa privada" en el lago, y el tamaño de la playa pequeño. Un poco caro en la relación calidad/precio.
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
staff was very friendly, helpful, and accommodating; rooms were comfortable and clean; rollaway bed for child was extremely comfortable with a thick mattress; hotel provides beach towels for guest's use; separate toilet and wash area toilet room had no sink to wash hands in; restaurant not open on a nightly basis and reservations need to be made ahead of time on days when dining is available; though each room has its own private terrace, 1/2 partitions are used to separate areas causing smoke from a neighboring guest to drift into the room - closing the door/window to the terrace, the room's only ventilation, leaves the room uncomfortably warm; some women choose to sunbathe topless, which can present an awkward situation for families with younger children
playground for the kids, beautiful location small rooms
Staff were absolutely fantastic and made us feel really welcome. We felt that the reviews were broadly fair, but that the negative review was somewhat misleading, particularly the comment about the bathroom.
Great location on the lakeside
good service, staff was very friendly, hotel beach at lake, very quiet, bathrooms A+ no service after 10 pm
the lack of warmth, to artificial.a sense off the more you spend the more we like you
great location, friendly staff
The hotel was clean and room had a balcony. As it was sunny the room got really hot, and had no air-conditioning. Majority of guests were either families with small children or elderly couples. You should be prepared to dress up for breakfast and dinner. View of the lake was extremely beautiful. You are allowed to take your dog with, but it is not allowed to swim on the hotel's own private beach. Wellness area is open only during afternoons (14-21).
Superb lakeside location; half-board dinners excellent quality, variety and value for money; staff efficient and helpful at all times. Ceiling fan in bedrooms would have kept rooms a bit cooler at night; one night was disrupted by dogs barking in next room; as always, allowing smoking in eating areas is disgusting for non-smokers - but this is a regional problem, as opposed to the hotel's.
On lakeside-fantastic views.Very comfortable with excellent dining.
Very friendly staff, wonderful location by the lake, excellent food, bountiful breakfast buffet, garage available, very comfortable bed, beautiful view of lake and mountains from our room. Everything was perfect! Will return.
Not much. Rude staff Not committed to guest needs
the lake proximity, beach close parking not sufficient