the seeview from the balcony was amazing, the swimming pool is very big and comfortable, the appartement was really good and big enough the train passing every 15 minutes under the balcony:) the staff speaks English very bad; the hotel is located far from the city centre
Very nice and good. I hope we back again soon.
The only thing I liked was nature and breakfast. The view is very nice if you take a room with view to the lake!! The hotel is very noisy. A railway is just a few meters from the hotel. Take care and don’t take rooms on the north side of the lake!!! All day and night trains are running up and down.
the food, the helfool staff aircondition in the room or aposibility to get a vintelator in hot days
I like the lake view from the room. The train is passing every 5 min, this information never mentioned, the walking to the lake is quite far,
the possibility to go to the see directly from the hotel and the fitness center. But it closes too early. I would like to go to swimmen or in the sauna till 22.00 because it is very relaxing before sleeping.
Reception staff were extremely friendly, good-humoured and obliging and we were given a free upgrade to an apartment upon our arrival. The rooms and setting were beautiful and the hotel had excellent facilities.
Excelent breakfast, very clean and comfortable. Staff nice. View is awsome. Its a little bit expensive. Unbeliveble, but reception close at 10 pm, no one told us, we arrive after 11pm and we cant get in. By lucky we find an open door in the back and we could circulate in all hotel with no one seeing us! We could get drunk in the bar for free!
Nothing. This hotel, by price, belongs to the luxury category. By comfort, it is substandard. Our expensive rooms were about 50 meters from the railway tracks -- the main line from Salzburg to Klagenfurt, with frequent trains through the night. It sounded and felt as though the trains were coming through our room After the second night of this my wife felt quite ill from lack of sleep and demanded that we check out immediately. This we did but the hotel refused any refund for the second two nights we had reserved. The said that because we had booked through booking.com they could not refund the money. We chose this hotel because our son was in the International Brahms Competition (piano) in Poertschach so we felt that he needed rest. Mistake!
They sent me my dress shoes which I had accidentally left under the bed by mail. Excellent after sales
Céntrico en el lago, con fácil acceso a carretera para poderse mover por la zona. Personal muy amable y dispuesto a ayudar. Acceso un poco complicado a la "playa privada" en el lago, y el tamaño de la playa pequeño. Un poco caro en la relación calidad/precio.
playground for the kids, beautiful location small rooms
Staff were absolutely fantastic and made us feel really welcome. We felt that the reviews were broadly fair, but that the negative review was somewhat misleading, particularly the comment about the bathroom.
staff was very friendly, helpful, and accommodating; rooms were comfortable and clean; rollaway bed for child was extremely comfortable with a thick mattress; hotel provides beach towels for guest's use; separate toilet and wash area toilet room had no sink to wash hands in; restaurant not open on a nightly basis and reservations need to be made ahead of time on days when dining is available; though each room has its own private terrace, 1/2 partitions are used to separate areas causing smoke from a neighboring guest to drift into the room - closing the door/window to the terrace, the room's only ventilation, leaves the room uncomfortably warm; some women choose to sunbathe topless, which can present an awkward situation for families with younger children
Desayunos y Vistas del Lago La habitación familiar es un pack no están comunicadas
el bufet y la habitacion bien preparada para el frio la recepcionista antipatica y la cobradora de la caja de la caja del bufet igualmente el personal poco amable
las vistas desde la habitacion no
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
good service, staff was very friendly, hotel beach at lake, very quiet, bathrooms A+ no service after 10 pm
the lack of warmth, to artificial.a sense off the more you spend the more we like you
Great location on the lakeside
The hospitality Lack of balconies
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
Clean. Good food at reasonable prices. Helpful staff.
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Calm place, good staff
Service and courtesy
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
The hotel is lovely and conformatable, and its location is one of the best in Portschach - very near the lakeshore. It has a fine private beach of its own, but we used the nearby Promenadenbad, which has better facilities for children ages six and older. The hotel staff is highly professional and pleasant, among the best we have recently encountered. Breakfast and dinner were of very high quality. Overall, an excellent hotel.
The staff were very kind to our children who were very tired and out of control after a long trip. The food was excellent and served in a charming dining room. With free breakfast and dinner, it was a great deal.
Hotel is in an excellent location close to its own lakeside area. Like being able to use its own pedalo free of charge and being able to bire bikes - just need to remember to book them out the day before. Food was good and staff very freindly.
Very friendly atmosphere
The staff was very helpful, especially Gerald! All staff spoken English, this is not regular thing in Austria. There wasn't air condition in the room...
friendly staff, nice restaurant. prety far from center of the town
Location without a car is a problem, expensive in taxi fares. Knowing this now, I would have chosen a higher price for a more convenient location
excellent location, excellent food, very good service. short distance from the lake
The food was good. We were put in the annexe and there was no lift; unfortunately, our visit co-incided with a conference and the hotel was very busy.
Good food. Very clean facilities, Friendly staff. Pet Friendly.
The hotel is very nice and clean, the staff are friendly. It is good located, just few kilometers away from city Klagenfurt and lake and good base for exploring the surrounding area. The hotel has it's own beach on river close by that is very nice.
A very nice place, the restaurant was very good, and the food excellent, staff friendly and helpfull.
Friendly in a beautiful location - just 1hrs walk form the city. I have no complaints
helpfull friendly staff to far from town
Large space in the apartment
I am more than pleased with my stay and it was more then I expected. Miss Katia at the reception was more than pleasant, even familiar. Welcome drink, polite and friendly staff, eastern chocolate eggs...Breakfast very good, wide variaty of home made cutleries, Food in the restaurant was exceptional - gourmet, deer cotlet,quality wine and beer; waiters - simpy great! Quitness, pillow and madrace was superb, I slept like a baby, sauna, swimming pool super. Decoration is from 70s, but it doesn't matter. So, my wife, two kids and I simply enjoyed every minute. Nothing.
Furniture, carpet, decoration is old fashioned.
They really tried to provide convenience in many aspects and it was very well ordered. The atmosphere was a bit old but I did not have any problem with that.
Peacefull location Slightly dated decor and no residents ! Restaurant situated away from main hotel.
Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.
Beautiful landscape, very helpful staff including the Restaurant staff.
Excellent facilities with pool, very comfortable rooms, great breakfast with a large selection of different foods. Staff were kind and friendly.
The pictures were a bit misleading -- nowhere on the property can you sit outside and have the lake in the background but the location was excellent -- close to the downtown, Minimundus, etc. No
las instalaciones y el personal su ubicacion dificil de enconytrar
muy buenas instalaciones el baño no tiene ducha sino duchador que no esta fijo y es incomodo de manejar porque se moja todo el baño
Su ubicación,la limpieza de las habitaciones, el desayuno, la extrema amabilidad de sus dueños y del todo el personal.
parking gratis; situado frente a un parque enorme y lago; muy tranquilo alejado del centro (unos 5 minutos en coche)
lo mal comunicado con el centro de la ciudad
Nice location, right in the middle of the city and yet discreet enough. Amazing views from the rooms from the 6th floor refurbished rooms.Peaceful location - good for gamilies I felt some of the hotel reception staff did not know much about the local area or not willing to share it with us
el hotel es muy agradable, está perfectamente situado y el personal, en general es muy agradable. tengo una cierta sensación de suciedad en la habitación,
El desayuno No hay ascensor hasta la planta baja, de modo que el cliente ha de subir (y bajar) sus maletas a fuerza de brazos (no hay mozo) hasta el primer piso. No hay detector de incendios en la habitación. No hay minibar en la habitación. Creo que la calificación de 4 estrellas es excesiva.
DVD en habitacion, limpieza, un recepcionista sabe un poco de español, habitacion grande, botones para llevarte las maletas a la habitacion XD El parking esta en sitio diferente del hotel y no hay canales de tv en español
Un hotel cómodo muy cerca del centro de la ciudad. El personal muy atento.