There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
Friendliness and accomodation by the staff and overall luxury of facility not applicable
great room, excellent restaurant
Situado cerca de las tiendas del centro y del Keller Auditorium. Los clientes anteponen el servicio a los clients. El restaurante es fantástico. Excelente personal y la comida es genial. Gran patio exterior con estufas de gas. Las habitaciones no son grandes, pero muy agradables. El aparcacoches cuesta 35 dólares por noche. Me alojaría allí de nuevo. 35 dólares por el aparcacoches no mencionados en la reserva.
Location is great, facility is amazing, and staff was exceptional! Bed was a little firm but still got a good nights rest.
very walkable, close to theater and parks, walk to the river, I like a firmer bed but no one else in the party had bed issues
The view was beautiful. Very nice employees.
The location on the water front is potentially nice. (1) Took well over 1 hour to check in at 2;30PM -- no rooms available! (2) Noisy. Lots of ambient street noise
they brought a mini-fridge on request. lots of plugs for charging. Nice location, close to waterfront park and quieter than mid town locations.
We were able to walk or catch the trolley and go anywhere we wanted. It is quite central so we could see lots of attractions Great place
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Staff attentive to requests and very personable! Everything was super clean.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
El restaurante era genial. La habitación estaba limpia y era cómoda.
Vistas, limpieza, amplitud, servicio Me dolía la espalda en la cama (no es normal), jacuzzi muy ruidoso, la forma de cambiar los canales de la televisión era un poco rara.