The bed was very comfortable and the room was clean and spacious. The staff was courteous and helpful. The fitness center was disappointing in size and equipment available. It reminded me of fitness centers in 2 & 3 star hotels. On line it said there was a coffee/shop and bakery at the hotel and there were none. Online it also implies there was a spa but there was not. The front desk clerk said they could call someone off site to come to our room. One tiny window in the room. Paid approx $350 a night. Way too expensive for what it was.
Room, hotel, staff, service, awesomeness Single ply toilet paper
Liked the style of the hotel lobby and rooms. Actual size of the room was tiny and way overpriced.
People at Kimpton hotels are amazing across the board but we found the team at The Vintage to be especially kind and caring. From the front desk staff to the bartenders we had great conversations with each person we met and that made it feel so welcoming. We'll definitely be going back.
Todo estaba bien Las mantas eran un poco raras.
Nos alojamos dos noches durante un viaje de fin de semana de diversión. Las camas eran muy cómodas, y la ubicación era genial. Nuestra parte favorita fueron las bicicletas que tienen disponibles para salir a explorar la ciudad. Nos lo pasamos de maravilla y lo recomiendo altamente este hotel.
El restaurante era genial. La habitación estaba limpia y era cómoda.
Vistas, limpieza, amplitud, servicio Me dolía la espalda en la cama (no es normal), jacuzzi muy ruidoso, la forma de cambiar los canales de la televisión era un poco rara.
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Atmosphere of the room Customer service of the front staff did not meet my expectation at 4.5 star hotel.
This guest did not leave comments about this hotel.
Everyone is friendly and i loved how the room and hotel looked. I like the fact the hotel is animal friendly (eventhough we had no animals with us, but they might need to spray/clean their carpets/rooms more often because we woke up w/flea bites on our feet. That was a bummer!
location, easy to explore downtown and enjoy restaurants no coffee making facilities in the room, had to get dressed and go to reception for a cup of coffee. over night parking very expensive but valets very helpful and friendly.
Warm decor and friendly environment in a great location. The room is spacious and adorable. Bike valet is a bonus and lemon water in the lobby is a lovely touch! Some of the decoration pillows on the bed were stained and torn so we put them away. Overall a wonderful stay!
This place is great. Staff couldn't be better. Rooms are generous and cozy for downtown Portland.
Great location close to all major downtown activites $41/dayplus tax for overnight parking !
The staff was extraordinary, the accommodations were lush and comfortable. Not a thing.
Spacious rooms with very unique decor and nice amenities. Nice lounge area near the lobby offering free coffee in the morning and wine socials in the evening. While there is coffee in the lobby I missed having a coffee maker in my room.
The location was perfect with easy access to wherever we wanted to visit. The staff was incredibly helpful. Hotel employee was so sweet to our 4 year-old son. The several outlets in the hotel were very loose, making it difficult to charge our electronic devices.
They upgraded my room when my original room wasn't ready on check in, and they sent a complimentary bottle of champagne to my room because it was my 21st birthday! Hotel was quite expensive for the size of the rooms
Classy place and Beer happy hour were amazing. Room size was a little small.
Very clean and tastefully appointed. A great place to decompress. Nothing
Friendly Bartending Staff at Imperial.
centerally located with a daily beer hour where you can grab free beer Rooms are some of the smallest that I've stayed at with very thin walls. Expect to hear your neighbors using the bathroom...
The staff gives you a lot of their time, professional and helpful, and most are friendly. The room was beautifully appointed, very comfortable for one person, and I was happily upgraded to a street view of the Starlight Parade. Unfortunately the ground floor was undergoing renovations, which had I known I would have booked elsewhere.
Absolutely the best location. Easy to travel to any part of portland, 5 minute walk from Powell's City of Books. Really nice staff, really nice valet, decent gym, decent facilities. Room is clean and cozy. Not a great view but it doesn't really matter since you can access the parts of the city with a great view within 10-15 minutes. Valet is a bit pricey. No view from our window, but it didn't bother me much.
The location is great. You're close to plenty of great restaurants, museums and late night spots. The staff is very friendly and professional. The rooms are comfortable and include nice touches like USB ports on the lamps and recycling bins. And you get free beer every night. The rooms are a bit small, so you might want to upgrade to the larger rooms when you book. No closet space.
Wish we would have known they were doing construction on the lobby. It was noisy so they should have given us something extra for the trouble
Habitación muy agradable con una linda vista. Nos encantó el restaurante al que está conectado. La gente que trabaja allí es muy agradable. En general, fue un lugar estupendo para alojarse. Nos alojaremos en el mismo lugar la próxima vez que vayamos a Portland
Muy limpio. Es muy amable y el personal estupendo. Sin duda me alojaría aquí de nuevo la próxima vez que esté en Portland.
Estábamos en medio del centro y se podía caminar a lugares emblemáticos de la ciudad de Portland.
Ubicación, precio, servicio al cliente No hay piscina o bañera de hidromasaje, el vestíbulo es pequeño
Dan servicio a las habitaciones las 24 horas
El personal era muy amable y servicial. Ubicación era perfecta para todas las actividades que habíamos planeado. Costo del estacionamiento. Me parece que como huésped del hotel que no debería tener que pagar para tener mi coche aparcado o al menos una tarifa con descuento.
Muy buena ubicación. La cama era cómoda. Tranquilo. Limpio. Bastante cutre. Habitación pequeñísima. Espacio raro. Parece como una propiedad muy antigua que necesita actualizarse.
Hermoso edificio, excelente ubicación cerca del distrito Pearl. Un montón de tiendas de moda, restaurantes, cervecerías y cerca. Nos prestaron bicicletas en el hotel. Caro, pero no fuera de línea para los hoteles de la zona.
Personal amabilísimo. Habitaciones muy cómodas. Su ubicación en el downtown de la ciudad. Hotel histórico muy cuidado. Muy buen restaurante. Muchos hoteles de mayor categoría y nombre querrían tener unas instalaciones como éstas.
The location of this hotel is very convenient for downtown activities and proximity to suggested things to do in Portland. The lobby and bar area are very nice. The work-out gym is also very good. While the Hilton is very convenient, there are some problems with this hotel compared to other hotels in this class. While free parking is not included, there is pay-to-park available from the hotel, but the hotel charges twice as much as the parking garage that is just around the corner(price gouging is not okay.) When I tried to ask staff about the private parking garage, they did everything they could to talk me out of it. Don't pay the excessive Hilton parking charge. I am finding that most hotels these days provide free internet in the rooms and in the lobby. I travel and stay at world-class hotels at least twice a month. So I broke down and paid for the premium internet access at the Hilton. It was far from premium. Not the slowest I have ever seen, but close to it. Also, at this level of hotel, I would expect all the rooms to have charging facilities for electronic devices. Sad to say, but the technical comfort of the room was anything but hi-tech!!
No exercise facility on premis. No in room water. Breakfast is no available before 6:30 am.
the staff was lovely and very helpful. No fans in the bathroom, views were weak, sauna and steam room was in the other building, which I found annoying.
Great location Great staff Clean Overpriced valet parking Self parking across the street Rooms similar to cheaper budget hotels outside of downtown
The beds were very comfortable, clean space, (small) but functional bathroom. The gym was *great*, large and definitely had everything I needed to lift weights and do cardio, including a small room with mirrors. It's also very centrally located, and easy to bus to and from, which is one of the best aspects of the hotel. I definitely didn't realize there was no complimentary breakfast, and they gave us two full beds instead of a single queen (which is what we reserved).
Great location. It's was nice and clean. The staff are friends The room we stayed at is a standard king room. It's tiny. It think it meant for one traveler. My husband and I feel so cramped in it. No free Wifi in the room, only in the lobby.
Loved the quality of customer service, food, and location. I didn't like paying $5.00 for a travel size bottle of hairspray?
The young lady at the front desk was excellent. First I go to the wrong Hilton which is across the street she checks me in anyway. Then my wife and I come down the look around your city. And there she is at the front desk. She gives us great directions and great suggestions. Blonde with glasses. Loved it all
I was almost finished checking in when I was told that there would be a $25 early check-in fee.
excellent customer service. very accommodating. Extremely loud - the room above us and the people next door were very loud.
Although room was located on the 6th floor, the continuous noise from a generator on the ground floor was so loud it ruined our sleep and stay
The location of the Heathman is in the heart of downtown Portland and close to everything. The amenities are plenty and the dinner restaurant room service is excellent. We stayed in the Oregon Symphony suite and the decor is amazing with plenty of extras. In room French press coffee is a great touch. Customer service is excellent and the staff is sure to make your stay memorable. The late night food service menu could stand to have more choices.
Loved the attention to detail and the French Press coffee in the room. My husband did not like the fitness room. Too small and only one option for weights.
Staff attentive to requests and very personable! Everything was super clean.
The hotel was great. Location was easy, the room was beautiful, and the staff were friendly. The french press in the room was a perfect touch and the corner view was perfect. Check in and out was incredibly quick and easy. Really a great staff. The walls were paper thin! Twice we had a grumpy neighbor come and bang on our adjacent door telling us to quiet down. first time we were enjoying some wine and we did get in a bit late, so understandable. The second night we were simply watching a movie at 8pm. Ridiculous thing to deal with considering how much we payed to stay there. In the mornings when they woke up I could hear them arguing over itineraries and even zipping up their luggage. Careful those walls are THIN!! This was the executive king room.
Big room, nice tv, very comfortable beds, good friendly service Bathroom was a bit on the small side. All of the food and other assortments were VERY overpriced. Maid also came in without announcing herself. Sheets had some crumbs on them when we came in.