Attention to detail in terms of furnishings and garden areas and the attentiveness of ALL the staff. The breakfast was exceptional as was the complimentary afternoon cheese and wine. A real delight!
Location was terrific with a great view from the room. Extremely comfortable bed. We really enjoyed the wine/cheese and the breakfast was excellent. Not really a complaint, but the bathroom area was fairly small but that was not unexpected and certainly not an issue.
The historic architecture and warm atmosphere Street had alot oof traffic noise
Excellent location two blocks from beach, two blocks from restaurants. This is an old restored Victorian home and they have stuck to the theme throughout. Lots of flowered wallpaper and antique furniture. Beds are comfortable. TV. Nice gardens. Some of the staff were not as hospitable as I would expect in an inn.
The location and the style of the Inn itself. I am a director of f&b ata 4diamond hotel in sf, and I am certainly picky about service and comfort. For an Inn, Cetrella was top! Nothing.
The staff were friendly, the room was neat and clean. The location is ideal being next to the main street and close to the beach. The building has a sweetly quaint Victorian bed and breakfast feel to it. We thoroughly enjoyed our stay.
Big welcome from Honey, very homely with some excellent touches (glass of wine on arrival, home made cookies available during the day). Good breakfast with cooked options. Located in a wonderful town with excellent walking/cycling.
Great breakfast, excellent cookies and wine social hour, friendly and helpful staff, cozy rooms, convenient location.
The outstanding event at Centrella Inn was the breakfast----a lot of choice and beautifully cooked and presented---probably the best we had in 6 weeks of travel. The Inn was charming and well situated. Evening drinks and nibbles provided was also a very welcome touch. We liked it all
La habitación si bien es pequeña es bonita y buena accesibilidad con respecto al estacionamiento. No tiene lugar para desayunar. Hay que llevar el desayuno a la habitación.
Habitaciones amplias con dos camas de matrimonio donde pueden dormir 4 personas. Tiene acceso gratuito a internet y está cerca de la costa en un ambiente residencial muy agradable. Ample rooms that fit 4 people. Free WiFi access and close to the beach in a nice residential area. Desayuno muy limitado (magdalenas y caé) y en la recepción con poco espacio. A very limited breakfast (coffe and muffins) and in a very small reception.
Nos lo pasamos de maravilla! Muy cerca de la playa y de Monterey! Grove es un área hermosa del pacífico Me cobraron una tarifa distinta para la segunda noche. Cuando reservé en booking.com me daban una tarifa plana
La habitación estaba limpia. Desayuno como se describe y abundante. Buena ubicación. La piscina y el jacuzzi no estaban muy limpias
Las habitaciones estaban muy limpias y muy agradable. Sin duda lo recomiendo.
Bien vale la pena el precio, y qué precio fabuloso tienen para estar frente al paseo marítimo. Muy atento y servicial. Gran desayuno también. Que solo nos alojamos por una noche. No puedo esperar a volver y quedarme más tiempo.
Me encantó que tuvieran música en vivo. El restaurante tenía un buen servicio de desayuno y cena. La comida era buena también. No nos gustó la alfombra de los dormitorios. Los baños son un poco pequeños
La habitación era espaciosa. Realmente una experiencia culinaria. Fácil acceso al hotel desde la autopista 1. El spa era una ventaja. 1) La habitación tenía arañas 2) No estaba claro a priori que la habitación no tenía aire acondicionado. El recepcionista tampoco ayudó a aclarar esto. 3) Había champús y jabones usados de los huéspedes anteriores que no habían limpiado. 4) Cama mala.
La cama era muy cómoda. El cuarto de baño estaba muy bien. El agua no tenía presión suficiente. No había ropa de cama suficiente. El aire acondicionado portable hacía demasiado ruido.
Zona tranquila, pero cerca de todo
El club de golf se veía genial y la habitación era estupenda. Los restaurantes eran muy tipo Denny's, pero no en el precio
Había un grupo tocando muy lato en alguna parte hasta pasada las 10 y no podíamos dormir.
Las habitaciones eran oscuras y ruidosas (cerca de la autopista). Mala ubicación. A menos que juegues al golf, no tiene sentido alojarse aquí.
El personal es super agradable. Los 22 dólares de la tarifa del resort incluye aparcamiento gratuito y acceso a internet. Un poco lejos del muelle/lugares turísticos.
Hermosos alrededores. Un bonito salón y chimenea. Un gran lugar para tomar bebidas Demasiado adaptado para niños para nuestro gusto, ya que éramos una pareja adulta sin hijos.
Nos encantó todo, el personal, las instalaciones. La habitación estaba limpia y era moderna. Sin duda nos volveremos a alojar aquí
Bonitas vistas al campo de golf. No está insonorizado. Se puede oír todo.
Vistas al océano estupendas , agradable música de noche, el personal era muy servicial y nos encanta el restaurante, nos encanta el servicio de aparca-coches y el precio de la habitación lo incluye El precio de las habitaciones con vistas al océano es muy caro, y no incluyen el desayuno
El Hotel es excelente. Las instalaciones son sumamente confortables y es muy elegante en todos sus detalles. La relacion precio/valor es muy buena con relacion a otros hoteles que consulte. Adicionalmente les comento que me hospede en otro hotel de la misma cadena que queda en Yountville, Napa Valley. Es igualmente excelente. Todo parece absolutamente nuevo. Lo unico es el valet parking. No tiene un estacionamiento contiguo y cada vez que requeriamos el automovil habia que solicitarlo. No obstante, el servicio era rapido y cordial la atencion.
Estuve poco pero esta muy bien ubicado. Las habitaciones son lindas y comodas Las areas comunes estan un poco desorganizadas
Me gustó la comodidad en general del hotel. No me gustó el servicio. Pedí un botones para ayudar a coger mis maletas al coche. Esperé unos 25 minutos y decidí tomar las maletas yo.
Pagamos 150 dólares y 20 más por aparcar. Estoy en paz. Lo recomiendo 20 dólares adicionales por aparcar, venga hombre
solo estuve una noche, la decoracion y la atención me gustó mucho no
Precio Un hotel anticuado.
El confort en la habitación, y lo bien situado que está. Justo al lado del Fisherman's Wharf. Su precio, es excesivamente caro. Pero teniendo en cuenta que Monterey es un lugar muy caro está dentro de lo normal. A pesar de su alto precio, debo decir que vale la pena pagarlo.
La atención del staff es muy cordial, el hotel es un poco viejo pero bien mantenido. Cobran el estacionamiento que no debieran y no incluyen servicio de internet
Ubicación y precio
-La habitación estaba limpia. - Toallas grandes y esponjosas - Ventilador de techo y ventilador de pie oscilante - Un montón de vasos - Condimentos y Café/té - La última vez, la habitación tenía albornoces. Esta vez no - No hay microondas. - El papel higiénico es bastante fino. - No tengo más quejas.
A mis hijos les encantó la piscina y bañera de hidromasaje.
La ubicación era excelente, el hotel era precioso. El personal era de primera clase. Me alojaré de nuevo en el futuro. Un poco caro.
Habitaciones agradables, y un buen restaurante situado junto al hotel con un menú de vinos extenso.
Es sin duda el mejor hotel en monterey Nada, excelente en todos los aspectos,, tal vez un poco caro pero vale la pena
La ubicación No fue mejor que el Holiday Express, pero mucho más caro. Las camas eran súper incómodas.
Me encantó la ubicación! Y las camas son cómodas, el vestíbulo era agradable. Jacuzzi cierra a las 10:30, incluso los fines de semana :(
El personal es increíble, la ubicación conveniente
The area No breakfast room
It was close to our son and his family and also the room was very clean and the coffee was great.
location, spacious room, confortable bed breakfast
Location is excellent for the area. Parking convenient Hotel isn't updated. E.G. Hairdryers very old.
Very clean comfortable pillows. Nothing
Very loud party in the room next door that went on until after midnight, with no enforcement of quiet and no security on premises at all; friendly but untrained, inexperienced staff could not answer questions or solve problems; no regular--only decaf--coffee left in room one day!; listened to our complaint but may have been just humoring us until we left!
Clean modern room in a perfect area for our stay. We were billed for our reservation at the weekend rate of $99 but did not recieve the discounted weekday rate for Sunday as an additional day. When I asked about the lower rate for that day the representitive at the desk agreed that the rate was indeed lower but would not allow it so I thought I would let you know of my concern. It's not the money. It's the arrogance of her refusal.
Clean and comfortable atmosphere. Pillows were extremely uncomfortable, fire place made the room "smoky" and uncomfortable to breathe and made our eyes burn. We had to open a window to get the air flowing in the room again. When we tried calling front desk by pressing "0", the "0" didn't work. TV was difficult to figure out. Had to call the front desk to find out how to get that menu off the screen so we could actually view the TV. I would still stay at this hotel but I would have liked to see a more reasonable price (but I know it was a busy weekend). I do believe the issues we experienced were just "flukes" and I don't believe the hotel, as a whole, was like this.
Location was great! Old!!! things breaking like door handle and tub/sink not draining!!! Smells like dust! I have allergies!
all room come with fireplaces it's a chain hotel (Best Western) - which was not clear to me at the time of booking
The hotel was clean and in a fair geographical position. I arrived and opened my room, which was not made up. I was given another room, which was fine. The room above was noisy. The wireless internet did not work.
Large room, comfortable bed, fireplace with log!
En San Francisco no es fácil encontrar un hotel con la infraestructura de Laurel Inn (buenas habitaciones, con kitchenette, estacionamiento y el servicio (desayuno incluido, cafe gratis, galletas por la tarde) por el precio. Además, el personal es notablemente gentil y amistoso. Para referencia de otros interesados, el hotel es pequeño, está muy lejos para caminar a lugares de interés. Tiene un solo ascensor lento, y el espacio para el desayuno es pequeño.
Muy espacioso, limpio y cerca de Fisherman's Wharf. A poca distancia de varios restaurantes.
La habitación es esplendida al igual que todo el hotel. Para la categoria del hotel, los servicios no eran demasiado completos. El parquin al igual que internet, se pagaba a aparte. El desayuno era correcto pero mejorable (era mejor el fin de semana)
Era bastante amplio y la chica de recepción fue muy agradable. La habitación no era la más limpia, y las paredes eran muy finas, se podía oír todo lo que pasa al lado.
Building architecture Room cleanliness, size, quality of material. sheets, etc. The heater blows right on the bes and makes sleelinping very uncomfortable when turned on.
Family rooms are right between staircases that are outside looking into your room. Very loud from other rooms. Seemed old and poorly insulated. Outdoor lighting shined in Windows. Definitely felt dirty in rooms, beds very uncomfortable. Have to be honest because I read people's reviews that liked it and that's why we took family there. Poor decision! Will not recommend or return...
We had a nice large room with a fireplace and vaulted ceilings. Nicely decorated. Very clean. Parking right out front. Comfortable bed. Everything we needed was already in our room.
Location was fine. Spacious room. Bed was comfortable. Gas fireplace warmed the room. Crowded breakfast room. Furnishings were tired. Some voices from neighboring room through the wall. Bathroom sink drained slowly and needed to be cleaned.
My wife and I stayed at the Martine Inn during Monterey Car Week and, in spite of the elevated activity level throughout the Monterey area, Don, his Grandson and the staff took great care of us. The Inn was our welcome ocean front retreat when we needed a break. Breakfasts were very good and the afternoon "tea" was extensive and tasty. All in all, a delightful stay. Being car week, the room rates were not a bargain but also not totally unreasonable as all area accommodations go up pretty sharply during that time. Also, the rooms are not air conditioned, which is not prominently mentioned. Though the days were pretty warm (August) the ocean front location assured that things cooled down reasonably during the evenings. Sleeping was not at all uncomfortable.
Nice accommodation near shops and restaurants. Cozy guesthouse with friendly personell.
They are meembers of the 4 sisters org. I have always had a good experience with them. Very enjoyable!, It owuld be nice to have a TV in every room. Very good place
We loved the atmosphere, and the food was deliciousm staff was excellent and we felt very comfortable there.
Lejos de las zonas turísticas. Muy tranquilo. Necesita una renovación.
La ubicación Wifi pobre y mal servicio de teléfono. El desayuno era muy escaso sin mucha variedad.
Las vistas eran excelentes. Cercanía a otras atracciones era un plus. Segundo día el desayuno no tenía artículos de carne.
Bonita habitación, la habitación estaba limpia. La parte trasera de nuestra habitación daba a un cementerio. Y el paisaje no había estado cuidado durante bastante tiempo.
Perfecto para familias con niños pequeños y perros. A cinco minutos del Acuario de la Bahía de Monterey y Cannery Roe. A la vuelta de la esquina de la 17 Mile Drive gate. Cómodo aparcamiento. Habitaciones y complejo anticuados y un poco descuidados. Podrían estar un poco más limpios. La zona de desayuno continental estaba abarrotada y las tostadoras no funcionaban. El recepcionista de noche no es muy amable.
This guest did not leave comments about this hotel.
Liked the in-room fireplace, warm reception from staff, wifi, wine social hour Some loud plumbing noises at times
Close to the beach Water was very chlorinated
Charming, rustic, great location.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great location across from Asilomar and close to the ocean. Rooms are very dated and worn out. Carpet and bedspread seemed new-ish, but just about everything else was run down or looked pre-1990s. Some lights didn't work and many things were sticky/dirty - remote, lights, knobs. Fireplace nice in another season.
The staff was great. The room was very nice and it was large. We were within a mile of the wharf and Cannery Row. The picture on the website must have been taken 20 years ago. The property has aged considerably but it is very well maintained.
Price, location, coziness
Excellent location. Old carpet.
Good location, right at Lover's Point. The free WiFi was good enough to stream a kids show via Netflix. Very noisy with thin walls. The rooms are on the small side with an odd layout. However, it has everything you need for a short stay.
The location and staff was friendly. Had a mini fridge and microwave which is all you really need. Very clean and had a nice little tv. The bed was extremely uncomfortable. I'm not sure if the walls are very thin or because our room was a Couple feet from where the cars park but you could hear every little sound outside of the room. The people above us had lead feet as well buts that's not necessarily the hotels fault.
It's across the street from the water. Would you believe that this place has mostly ocean view rooms for this price! I sat in the morning in my room drinking my coffee and looking at the water or watching people walking down the beach from my window. The beds are clean, bathroom is good, people at the front desk are happy and friendly. A little noisy since the building is older and lots of families stay there. But everything else is great! Couldn't ask for more.
Beach front view and lower level is better easy access to the road and taxis Lady at customer service was really rude. Had to take a taxi to fisherman's warf and aquarium since didn't want to pay for parking there but it is not a walk away from hotel it's a drive, bathroom was not clean and very very tiny.
Location was amazing! The hotel was extremely loud which is a challenge when traveling with a toddler. Most of the staff was helpful but I found Julianna to be rude and abrupt. When asking about a place to get bagels she pointed behind her and said "check lighthouse Ave." even though she had a map in front of her she did not help with directions. Also not helpful during a power outage. I had to ask them for a flashlight! They didn't even check to see if we needed anything.
Price, Breakfast was OK, ocean across the street, breakfast was OK, refrigerator in room was a plus, close to where I needed to go. Below parking felt dicey, rooms need upgrading.
Other than location, not much to like about this property, although couldn't really see water from the property Room old & dirty. TV didn't work. No roof top access. Lots of boarded up rooms. Not a good experience.
Small room,wich seamed a little run down
The location was fantastic, and the staff was very friendly. The facilities were outdated and there was some water in the parking area.
Location was perfect and Juliana was absolutely wonderful! She was so helpful and funny, she even recommended a fabulous restaurant across the street for us and gave us a free appetizer. Beds were comfortable, there were no noises or anything, and breakfast was basic but good. Can't go wrong! Parking garage was only open on one end and turning around in there was challenging.
This hotel depends on its superior location for its business. The facility otherwise is lacking in every other category. There are too many better hotels in the area for the price. It would behoove the owners to spend a little money on this facility as it is run down and inoperative. What work was done was not to any professional level i.e. shower stalls with large holes where the installer completely missed the plumbing opening. We complained that the drain was so slow that standing water backed up 4" deep. Came back that night with no repair. Also came back to an room that had not been cleaned. AM staff would only ARGUE that there was a do not disturb sign on door. We did not leave one.
location Garbage trucks outside window at 6 AM Broken heater with poor substitute heat source Noisey alley Parking lot view w/no assigned parking Very dated and worn: bordered on shabby