Teníamos una vista de Canal Street. No nos dieron toda la información necesaria para el registro, por ejemplo que depósito era necesario. La habitación estaba sucia (un calcetín en la esquina).
La ubicación, la limpieza y el tamaño de la habitación! Sala de fitness, piscina, descuento para militares El desayuno no está incluido.
La piscina era un refugio acogedor después de un día de turismo por la ciudad. El personal era muy servicial y agradable. Me habría gustado usar el Carousel Bar, nunca había sitio. La vista no era de mi agrado, y los baños eran pequeños.
El ambiente y la decracion Habitaciones muy pequenas
Un excelente servicio de habitación. El bar carrusel era divertido. Está situado en una ubicación privilegiada. N/A
Estábamos justo en el medio de todo. Todo lo que había que hacer era salir del hotel y allí estábamos. Las habitaciones eran impresionantes. Mucho más de lo que esperaba. El personal era fantástico. Sin duda están al principio de nuestra lista cuando volvamos. Nada
In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price
Staff was great! Location is excellent. Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.
The beds were the best I had a hard time trying to get my girls to leave The sandwich we got from room service
Ubicación y calidad/precio
Que es un hotel mut céntrico pero también muy tranquilo y confortable Los complementos que al final se añaden a la factura, por uso de internet (aunque no lo hayas usado) i por sobrecarga de energía.
I liked the room and where the hotel was located I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.
Not as expected for a JW
Nice and clean. Close to the main attraction. Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.
The bell hops were nice and that's about all I can say nice about the place. When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.
Wonderful service, comfortable and clean. Great location for us. Would love to stay there again. No cold water from faucet
Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA Pipes broke the last night and our room had wet carpet; they moved us once I reported it
The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again. The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.
Staff was very helpful and friendly!
This guest did not leave comments about this hotel.
Great location I was very displeased by the service in the restaurant (The Bistreaux) My husband and I went for a very nice meal on our last night and ordered appetizers. We hadn't even ordered our meal yet and after 45 minutes our appetizers still had not arrived.
Location, staff, and restaurant
This guest did not leave comments about this hotel.
The location The bathroom was not impressive, it was below standard.
Location Location Location charming older building, very well appointed Parking was $40 a night. the layout was quite awkward, and we shared a balcony with the neighbors. And the room had awkward stains on the shower curtain... very awkward stains.
The courtyard pool was wonderful. Elevators did not work properly.
Classic New Orleans style within walking distance of Bourbon Street and other services. Not a snobby hotel at all. Everyone was genuinely nice and so helpful! Nothing
We liked the look and feel of the hotel. It was very nice and the staff was helpful and pleasant to be around. We were okay with the fact that our room had a view of a wall and offered very little natural light. It is what it is. I was a little uneasy about the stained linens. While I thought they were most likely clean, it makes me uncomfortable.
Proximity to Bourbon street and general area of French Quarter :)