Había manchas en la almohada. El baño parecía muy viejo. Las almohadas parecían de muy baja calidad.
Muy limpio. Gran ubicación. Las camas son cómodas. Victor en el check-in era genial!
La vista era el increíble
El baño era pequeño y la ducha era super estrecha
Ubicación y servicios Honorarios por el acceso a internet - "predicen" lo que tee vas a gastar y lo cargan en tu tarjeta de crédito.
Los ventanales del suelo al techo son preciosos y se pueden abrir. La descripción de nuestra habitación decía que tenía vistas ininterrumpidas a las cataratas. Aunque eran preciosas, solo se podían ver las cataratas si te sentabas en el sofá y desde un ángulo pequeño. La habitación era demasiado cara para la calidad. Aunque estaba limpia, la decoración era aburrida, apagada y anticuada.
El personal es amable. Vista de las cataratas excepcionales. El aparcamiento es muy caro. Con cargo adicional y tarifas que pagamos más de 100.00 dólares para tener nuestro coche en una ubicación nada práctica. Aparcamiento
El hotel era bonito y limpio. El personal era muy amable y servicial.
No se puede superar las vistas desde los pisos superiores con vistas a las cataratas. Me encantó que la ventana que se abre, así que incluso puedes oírlas. Todas las atracciones están literalmente a unos pasos. No tienes que usar el coche! El personal era muy servicial y agradable. Las habitaciones son muy sencillas y descuidadas. Nos alojamos en la planta baja para una noche sin una vista de las cataratas y la ventana daba a un pasillo interior. Me sentí como en una mazmorra! Incluso los muebles de lujo de las habitaciones estaban descuidados.
Cerca de Clifton Hill. El parking está tan lejos y cuesta 30.00 dólares en cconcepto de tarifa de resort. 50.00 dólares adicionales después de pagar más de 100,00 por la habitación
El personal era amable y la habitación tenía una gran vista
Me cambiaron a otra habitación al azar con vistas a las cataratas gratis, increíble! Habitación grande, bonita y amplia. La ventana abre al exterior. Se podía oír y ver las cataratas toda la noche. Bonito y limpio. Nevera en la habitación. La tarifa del complejo incluía una cata de cerveza, además de otros beneficios. Me volvería a alojar allí de nuevo El aparcamiento es un poco caro, pero está todo.
Overall, the room seemed mostly clean, but very dated. The bed was huge and very clean. Amenities were minimal, but the staff was friendly and very helpful to this first time traveler to Niagara Falls. There was a convention of cheerleaders the weekend I was there and they kindly put me in a honeymoon suite away frim the noise. The location can't be beat. It's right across the street from the Clifton Hill entertainment district and about a 10 minute walk to the Falls. Lots of places to eat, even if you are like me with lots of dietary restrictions. The in house free breakfast is standard hotel issue, but nice to have on busy days. Some of the towels were slightly dirty and there was mold on the shower curtain. The swimming pool and the whirlpool are inside the front entrance (same place as the breakfast and check-in), so it's very hot and humid in that space. It also smells of chlorine everywhere in the hotel. For this reason, I think, the air conditioner was on the whole time (even though I had turned the room unit to heat, because it was snowing outside)! The room never smelled of chlorine though. The TV reception was also spotty at best, but ultimately not an issue, as I was out most of the time. The elevators are a little slow, but very cool, one being glass and facing the inside of the lobby.
Huge room, great location Very loud air conditioner, no refrigerator in room, poor quality hot breakfast items
Not bad but too expensive for the services
The staff was awesome, the location was the best in town and free parking Pool opens at 10 am, too late, and closes at 10 pm way too early
It was to light at night, all the lights were on outside the windows which made it hard to sleep
Overall very good, location, Very good breakfast & clean. The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
My bf and I stayed here for only one night in a whirlpool room. The room also had a fireplace which was nice and worked great. The entire room was VERY clean it was a great stay. Upon our arrival we were at the ice machine and saw a cleaning lady delivering a fridge to another room, since we were filling up on a tonne of ice she asked if we would like one in our room, she found a fridge and delivered it to our room immediatly! The pool is in a weird location but that didnt bother us and we didnt use it anyway. Hotel is right beside Nightmares and accross the street from Nigara Casino and a waterpark. We would definatly go back to this hotel!
Clean, great staff, nice lobby. No exercise room
I booked room in Nov. 2014. The hotel was close to many attractions in Niagara Falls, and at a reasonable walking distance from the Falls. It is clean, modern, offers a decent breakfast and the room we had was very good. The beds were quite comfortable. Its indoor facilities include a pool, Jaccuzzi and sauna. One of its main advantage is the free parking, which in NF is a big deal! Overall, definitely a recommendable hotel. On week-ends, expect families with kids that will monopolize the pool and Jacuzzi at certain times. Can't think of anything!
It was right in the heart of downtown and was so easy to go everywhere on foot. No added expense for taxi's or parking. The only critique I could give is that the pool was not open as late as I would have liked. It closed at 10 p.m.
the location - it was central and near to the Niagara Falls but nevertheless our room was quiet and peaceful.Unual swimming pool set-up in the receptiion area. Our rooms did not have a window opening to the outside - only onto the corridor outside the room - hence it felt somewhat claustrophobic.The breakfast area was very crowded and a bit chaotic.
I liked the second bedroom No
The location was great for walking to the falls and we saved a tremendous amount on parking. Plus the queen bedroom was pretty nice, though the bed was extremely firm. The queen room had a balcony though which was great at night (it was shared with the other room but we were by ourselves every night). The host was late and inattentive. We were locked out for twenty minutes because she left when we were scheduled to check in. Every time we saw her she seemed almost confused by us wanting to speak to her. Or maybe even annoyed. Breakfast was an egg and a half plus some toast. We spoke to a family at the table who said they had eaten the same thing three days in a row. Our host was just not someone you'd want taking care of you for the weekend. I say "host" because she never actually introduced herself the three days we were there. The original room we paid for promised a king bed, when in reality it was two twin beds pushed together. She told us no one had ever complained before. Luckily the queen room happened to be available so we switched.
Ubicación Caro. Pagué más que la mayoría de los clientes. El precio que me dieron era terrible. Había una tasa escondida de 30 dólares por el parking. Las habitaciones eran pequeñas y sucias. La televisión era pequeña.
Gran ubicación! Alfombra hotel es antiguo.
El personal era muy agradable. Habitación tamaño king era demasiado pequeña.
Nos pasaron a una habitación y limpia. La habitación era más pequeña de lo que esperábamos, por el precio que pagamos.
La ubicación era increíble. Cerca de todo. Limpio. Bonita habitación. Gran vista. El desayuno no era muy bueno.
Lo mejor del hotel su ubicación por proximidad al centro. Se trata de un hotel básico que está bastante "trotado". Además teníamos internet solo en los pasillos y zonas comunes del hotel, es decir, no había conexión wifi en la habitación.
La ubicación. Muy cerca de las cataratas y del puente que cruza a USA. El personal de recepción desagradable, nos dijeron que para ir al aeropuerto de Búfalo lo mejor era un taxi desde allí y que no fuésemos andando por el puente. No era cierto. Un policía nos explicó que pasar andando el puente era mejor, más barato y más rápido y así fue. Además, Por la noche tuvimos una fuga de agua en el techo del baño y se nos inundó, vino el de mantenimiento lo limpió y cuando fuimos a recepción para solicitar cambio de habitación no nos trataron bien, si siquiera se disculparon por el desastre y no nos dieron otra habitación.
Mi hija de 11 años no es nada tímida a la hora de pedir ayuda. Se hizo amiga de una de las señoras de la limpieza, Darlene, durante nuestra estancia. Darlene fue un encanto con mi hija y se aseguró de decirme que mi hija era muy buena.
La amplitud de la habitacion y lo cerca que estaba del centro (se puede ir andando), ademas el parking es gratuito. El personal del desayuno era lentisimo y no atendia hasta que no ibas a decirles por favor que si podían traerte un cafe.
la ubicacion. es caro para lo anitiguo que esta todo. para ir al piso de a bajo has de bajar as maletas a pulso.
Que esta muy cerca de las cascadas. El aspecto exterior
Excelente precio para tratarse de un sitio tan turistico como las cataratas del niagara. a diez minutos caminando. habitacion muy amplia y limpia El exterior parece muy cutre pero no es asi. que no os asuste.
Lo central que esta de todo lo relacionado con turismo a la cataratas y compras para turista internacional. En general todo esta bien, pero como sugerencia me gustaria encontrar la proxima vez un refrigerador para habiatacion de hotel.
La calidad precio y la proximidad a las cataratas. La piscina y jacuzzi geniales
Muy bien ubicado y excelente trato del personal.
Very helpful and courteous staff, location and cleanliness.
Neat and clean
Spacious rooms, easy access by car, coffee maker and a microwave in the room. The jacuzzi was really nice.Just enough separate from the busiest streets in Niagara, which we found only positive. Still everything is within walking distance. No water boiler in the room. The breakfast was quite simple. No restaurant.
Room was extremely spacious, staff was courtious
Very freindy staff,helpful,curteous,conventent location,well cared for premisis Did not like having to pay everyday to park my car,have never paid anywheres else .
We loved our room (we stayed in one of the King/Jacuzzi suites)! The breakfast was adequate...saved us time and money from having to go elsewhere! The staff at the front desk were very nice and helpful and able to answer all of our questions! Two small complaints, we didn't not get a "do not disturb" sign to put on our door and the pillows were terrible!
Nice rooms with Jaccuzzi in the room. Confortable...Internet hookup a plus. Thin walls .... lots of noise in hallway late at night......
The whirlpool tub and king size bed in our room were fantastic. This hotel is in an excellent location and was within walking distance to all tourist attractions. The continental breakfast was out of many food items by 9:30 a.m. and all tables were full so there was nowhere to sit for breakfast.
Great location None
We enjoyed the rooms and the breakfast. We were unaware that we had to call ahead on the 800 number in order to get points. We were told that we can call and get the points applied. Will this work?
Convenient hotel for a visit to Niagara Falls.
Ruidoso y lleno de errores Nada
El patio. El personal era amable. No hay asientos en el exterior.
esta muy bien situada a una calle de bajada de las cataratas y los sitios de ocio el personal era bastante prepotente y poco colaborador y las instalaciones del motel necesitan ser renovadas.
La bañera hidromasaje era genial
Cómodo para estancia corta. Bien ubicado cerca del parque de atracciones y tiendas, no tanto de las cataratas. Me parece más motel que hotel. Separado el edificio principal de las habitaciones.
Nos dieron nuestra habitación.
Fue un trayecto muy breve hasta el crucero Hornblower, a poca distancia. Tienda abierta las 24 horas literalmente al lado. Un rollo de papel higiénico, tenía miedo de acabármelo.
I like that the non smoking rooms are far enough away from the smoking rooms. The 'continental breakfast' leaves much to be desired.
The room was clean and comfortable. 1. There were no real breakfast there - only some cookies. 2. I was unable to get the real invoice for my stay.
The great location and accommodating staff. The amenities were lacking but were comparable to those at nearby locations.
for what you get out of the price to stay it is a good deal
Location, Staff, Cleanliness, Price SLOW wifi
The Jacuzzi in the room was nice. The air conditioning was a life saver. Plenty of towels. Pillows were a little small on the King sized bed. A balcony would have been nice.
Close to the attractions, clean rooms, free parking Still has poor breakfast options, hard to find room in basement
i did not like anything. staff treated me as a child. could not even bring friends into my room without being questioned by staff. the way the manager treated me with no respect.
Good location for the price Should of had microwave or coffee maker in room
The room was very comfortable and spacious.Would reccomend No complaints had everything we wanted
we found it to be quiet at night,which was nice,we were close enuf to attractions,but not caught up in the hustle of it. coulda had more towels,with the hot tub suite...a robe woulda of been nice also.
Great location for the Falls, easy walking distance, car not necessary to move aroung the area. Very comfortable bed, good hot water, quiet room. Good value for the area Room cleaning was not so good, spilled food behind the dresser. Continrntal breakfast wa pretty basic
Location is excellent! Room a little outdated but location makes up for it!
It needs to be said that there is no elevators and that everything you need to do from check in/out, to getting ice, to buying a drink involves going to the hotel next door, not sure if it is in the process of being bought out but very inconvenient.
Location to everything around Niagara Falls. We were able to walk everywhere. No wifi. Were were able to pick up the signal from the main hotel sometimes, but it wasn't always direct.
walking distance to the attractions. It was just a place to sleep. could of been cleaner. Outdated. old beds.
Staff were pleasant but they were from the hotel next door. Actual blood on towels, which was disgusting. Room smelled musty and unclean. Otherwise everything in the hotel worked.
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