Las habitaciones estaban limpias. El personal era muy servicial. Gran desayuno
Un gran servicio. Gran hotel. Gran precio. Cerca de la autopista.
La habitación estaba muy limpia. Las camas son cómodas. El desayuno tenía muchas opciones de comida para comer. Me volvería a alojar allí de nuevo. La piscina y el jacuzzi eran rotas. Tenía ganas de tomar un baño, pero no sucedió.
Estaba ubicado en una zona agradable, la piscina estaba limpia y atractiva
The hotel is modern and new, and the staff is very friendly. There are also some shops and restaurants nearby.
The room was very clean and beautifully designed. I loved the flat screen TV and fold out couch. Also, the wireless internet was easy to use and the continental breakfast was simple and tasteful.
The room was great! Very clean and comfortable. Nice location. The breakfast was suppose to run until 10am but on one of my mornings the staff was cleaning by 930am.
Great layout of rooms, modern and clean rooms, great location, and excellent business services... Breakfast service not quite as good as other Hyatt Place....coffee was not good.
The hotel was great, and spacious. there is a convenience of a few shopping plazas nearby, but no sounds, it was quiet and enjoyable. I loved it!
El bar cerraba a medianoche
el parque acuatico paradaise si, no me gusto que me hicieran un cargo de 30 dolares mas impuestos diario sin previo aviso, cuando lo reclame me informaron que era por el uso de estacionamiento, cafe en el cuarto, por la disposicion de el gym, y uso del parque acuatico; cosa que estos servicios deben de incluirse en la tarifa del hotel como lo es en todos los hoteles. (cuando hice la reserva pregunte en el hotel si el uso del parque estaba incluido en la tarifa de hotel su respuesta fue afirmativa, que tenia derecho hasta 6 personas, nunca me aclararon un cargo adicional)
Los jardines eran preciosos y estaban en excelentes condiciones. Las habitaciones son grandes y tienen todo lo que necesitas. La ubicación fue excelente. El gimnasio era increíble! La cama no era la más cómoda que he utilizado en un hotel. Especialmente por el dinero. Como es de esperar, el servicio de comida en el lugar es extremadamente caro. Tarifa de resort es alta y no opcional - ¡te convencerá de todos modos!
Location - aside from dairy farm. Shocked that anyone would build a hotel in the cloud path of multiple dairy farms. No way would I stay here again. I stayed for 3 nights, really planned to leave, but got so busy I didn't. We just suffered being hot at night, because we couldn't use the A/C due to smells.
I can't remember being more impressed with a hotel compared to this one! My room was HUGE, clean and nicely furnished with a great little fridge/freezer, microwave and the rest of the standard items. In addition to free continental breakfast, they provide a free dinner every night with free tap or bottled beer and wine!!! The pool faces west so you get sun all the way till sunset. The staff was amazingly friendly...a guy got wasted drunk and threw up in the pool so they asked him to leave the pool, and of course he was quite argumentative, but the manager that was escorting him did an incredible job of calming him down and even carried all his stuff (two coolers and more) for him as he walked him back to his room. The front desk was remarkably friendly, and when my flight landed at the nearby airport (Phoenix-Mesa Gateway), I called them to ask for a shuttle pick up, and before I even hung up the phone the driver was pulling up at the curb. Even the housekeepers were awesome and friendly. It's located kitty-corner from a Circle K that is pretty large with a great selection and a Red Box, and within a mile there's shopping of all sorts including a Target, Fry's, Walmart and plenty of restaurants, all of which are reachable by bus, and there's a bus stop right in front of the hotel. Holy WOW I was BEYOND satisfied with this place!!! It would be nice if there was a wider pool deck so that there could be more space between the pool and the fence for lawn chairs so that you could still walk around them, but I made due just fine :)
It was very helpful to have a shuttle to the airport. Staff was great. Didn't use the pool. Breakfast was good. Nice to have a small bar with appetizers.
Seemed recently / well updated. breakfast starts too late, 7AM
It was in a good location. We did not have hot water any morning during our stay.
I requested a spacious room and the room I got seemed pretty spacious. The hotel seemed to be a new construction so everything seemed pretty new. Air conditioner held the temperature well. Pool area looked nice, but I ended up not having time to enjoy it. This hotel is in Gilbert AZ not Mesa AZ so it is about a twenty minute drive to downtown Mesa. It appears to be near farming land so the fertilizers they use do carry a smell. I was unable to get my first night refunded, because I booked online on kayak and not through them directly. I do not know if they would have given me the refund had I done direct like they were suggesting, but that is how they made it sound. I had a situation where I could not arrive on the first night and had to get a hotel in another city so I paid for two hotel rooms that night.
Great hot breakfast every morning. Pretty quiet, room was satisfactory but a little dated with the standard air conditioner under the window. Quick access to the 202. Upside of somewhat isolated location is quiet at night. Whew, if smells bother you, be prepared when the wind is the wrong direction from the dairy farm not far away. No cameras in the parking lot, so we couldn't tell whether our rental got keyed there or the shopping center we went to for dinner.
Free shuttle to and from airport. Free breakfast. No on-site restaurant.
We went to the hotel while our house is being repaired for mold issues. The Kayak website advertised this hotel as clean but that was not true. The first room we got (108) smelled like smoke from cigarettes and the bathroom smelled like pee. We asked for a different room and they gave us 109. The pillows smelled like human sweat and when we were ready to go to bed we noticed small black particles in the sheets. I felt what I can describe as a bug bite and a red rash developed. We (my two kids and my 8-month pregnant wife) packed as fast as we could and we got out of there.
It was clean and comfortable. The location is great; close to the airport with convenient shuttle service. I will definitely stay here again.
It had no internet connection and its staff left a lot to be desired not very helpful. Internet connection was supposed to be available but was not and they could not care less.Of the many hotels I have booked through you this was the first hotel I felt I had to complain about.Finbarr Ross take it off your list.
I love the location and the nice facilities. Staff is friendly and helpful. Food is good and golf course is reasonably priced. I don't like that the attached bar closes to early during the week (9pm). We were toward the front of the whole area and the flag was displayed directly in front of our room. There was NOT adequate window shades to block out the continuous very bright light.
Relaxing atmosphere..nice rooms...outdoor patios for each unit Ability to get a room location that is requested in advance. Why ask at time of booking about your requests if they do not honor it or sem to know that there was even one asked for..if I asked for a back 2nd floor suite..why try & give me a 1st floor front roomm ?? Second time this happened .
the location is very good close to Phoenix and those attractions. We even went to edona for a day trip. The staff helpful. The room was poorly appointed. The bed was terrible. There was very poor water pressure. We could not believe that there wasn't free wi-fi. We found this to be archaic & unacceptable.
The facility appears to be clean and the grounds and pool are very nice. It is a good location for our purposes. Hot water was in short supply--especially in the evening. Although the bed was soft and comfortable--the sheets were paper thin and better quality linens could have added comfort to the sleeping experience
The hotel was convenient to shopping and close to our golf school. The front desk staff were really nice, but they didn't appear to be overly competent. The room was not cleaned properly; bathroom sinks not cleaned; bed very poorly made with bedspread left piled on the floor.
Es un lugar agradable, con una cama muy buena Nada de que quejarse
Me gusta la ubicación en la calle 16. Bares y restaurantes por allí cerca. Parque acuático divertido. Las habitaciones están un poco anticuadas. El Parque acuático era más pequeño de lo que me esperaba. No hay un montón de opciones para comer en el resort durante el verano.
Todo era increíble. Cómo adelantar la salida no fue la mejor.
Bonitas habitaciones por el precio, parque acuático de diversión, pero las piscinas estaban sucias y el suelo de la piscina quemaba los pies.
The bed was so comfortable and and it was quiet. Front desk was friendly. The smell of cigarettes in the room. Room didn't necessarily match the picture but then again does any picture ever match..?
Location was great and the staff were understanding and very accommodating . The hotel bar was great A Resturant was available in hotel but it's prices were much to high as high class restaurants were nearby and offered affordable meals and a wide variety which wasn't available in hotel. You can't ask high prices for meals with superior competition right next door.
The staff was very courteous, professional and helpful. The hotel, although older, was well maintained.
Me gusta los servicios que ofrecían. Sin duda me alojaría allí de nuevo.
Vino en la happy hour, aperitivos, bañera de hidromasaje y piscina, facilidad de usar restaurante mexicano al lado del vestíbulo.
Restaurante, actividades sociales, decoración, entretenimiento, ubicación, artículos de refrescos y aperitivos, políticas de mascotas. Botella de agua $4 en la habitación.
El personal es muy amable. Gran ubicación. Gran relación calidad-precio. Sin duda me alojaré aquí de nuevo.
Las camas eran fantásticas! En algún lugar de mi reserva venía el nombre "aeropuerto" ... pero estaba relativamente lejos del aeropuerto! También nuestra habitación tenía un olor a humo...
Habitaciones renovadas son muy cómodas y elegantes. Las habitaciones de lujo tienen un patio y ducha. Todo el personal del hotel era muy amable y servicial. El desayuno buffet es abundante y está bien de precio. Las zonas públicas han sido bellamente renovada. No me gustan nada
El personal era muy agradable Horrible, debería haberlo sabido cuando me registré, como la gente delante de mí se quejaba acerca de las habitaciones. los escombros de construcción por todas partes. Parece que los pasillos no habían sido aspiraron este año. El aire acondicionado no funcionaba en la habitación, sólo tiraba aire caliente. El lavabo constantemente caliente, nadie fue capaz de apagar. Hacía mucho calor. Además, las puertas no funcionaban bien. Cuando preguntamos para cambiar de habitación, nos dijeron que no había ninguna disponible. Me parece chocante ya que sólo había un puñado de coches en el aparcamiento.
No sentía acogedor
El personal fue servicial y muy acogedor. Nos cambiaron a una habitación mejor, al lado de la piscina, por sólo $10.
Las habitaciones estaban bien. La zona tenía muchos restaurantes a poca distancia. Cerca de la autopista y de fácil acceso. Nada
Cleanliness Room service took forever to show up...2hrs later
This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night. None
I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :) I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.
Room was clean and comfortable. Staff was friendly, courteous and professional. Only guests can enter the guest room floors. Our room's thermostat was not working right. Our room at the lowest temperature was freezing but at any higher temperature our room would be way too hot. There was no door on the shower which caused water from the shower to get on the bathroom floor, making it slick and a fall hazard. Our bed had no sheet, just the comforter and a small throw blanket. We had to request a sheet and add it to the bed ourselves. We had a very difficult time getting comfortable enough to sleep.
Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well. While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"
Nice place No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.