Great staff. Liked Great root.
The main bar is stunning and very inviting at night. Room was very clean and comfortable and couldn't be faulted. loads of parking and easy walking distance to main street shops/restaurants. Highly recommend this hotel. None
Except for the steep climb up to the entrance, this is great hotel.
Staff were extremely helpful. Location was excellent
we had a very enjoyable stay. received a upgrade to our room at check in which was very nice. a busy weekend with lots of hockey and families all having fun. and snow for a change!
Superb in every respect
We liked the location. Close enough to walk into town and not have to drive but not so close that you heard all the hustle and bustle of town. The views are excellent. Rooms and amenities were very good. Parking isn't really convenient, especially if you have quite a bit of things to bring to your room. The wifi connection didn't perform very well, may be an issue if you're there for business. The cost versus quality of food onsite was overpriced.
Courteous staff, great location
We loved the great room and the view. We did not avail ourselves of the pool, or restaurants so cannot comment. The location in town is great but beware the hill! It is walking distance to town but you have to account for the hill. We stayed two nights and the room was not cleaned! I have never had that happen before! We stayed in a very basic room which was above some kind of steam vent. Walking up the hill can be tough at the end of the day but I kind of enjoyed the challenge. It was a little icy since we had a lot of rain instead of snow.
This was our fourth trip to this hotel and we are always very happy with our choice: clean, great location. attentive service the only draw back was the coffee in the restaurant, i would call it color-added water
The bed was very comfortable. We opted for the full breakfast for a nominal $10 PP and it was great. Our king size bed room was a little small, but we saw the two queen size bed rooms next door and they were very roomy.
We really enjoyed our 2 night stay. Beautiful view of the lake, and Whiteface mountain. The room was spacious, and comfortable, as was the bathroom. Staff couldn't have been more friendly. We ordered room service (breakfast), and it was just o.k. Service was prompt and friendly but the food was just o.k. We went to BC (breakfast club) down the road the 2nd morning, and that was excellent.
Liked everything except the hot tub. Hot "soaking" tub was disappointment - we were all most looking forward to enjoying a real jacuzzi tub - this was luke warm and no bubbles. The lights in tub and pool did not work either.
Location, location, location. Great customer service, amazing fireside lounge, and restaurant attached.
We had a superior view King room which had a great view of the lake and was convenient to parking. Room was clean and renovated. Easy walk to Main Street. Balcony to relax on in morning and evening. Access to Lake and kayaks. It was perfect!
It's good nice bathroom and parti view. Carpets should be updated. Bed pretty comfortable. Room was clean
Enjoyed the room by the lake very much. Clean and comfortable. No amenities such as coffee in lobby that most hotels offer these days...cookies, etc. For the amount charged I feel that they could offer a courtesy cup/sweet.
Shower was nice. Everything was clean. Great view. Hot tub was not very hot
Lake front. And mountains Tooooo many barking dogs left alone in room
The Dancing Bear restaurant was very over priced for the quality of the food. The outdoor heater was not working and it was a very cool night. When the waitress was seating us, we should have been advised that the heaters were not working. We visit Lake Placid often and will not return to this restaurant.
spacious clean room late 4pm check in
Location, pools, lobby is great....very Adirondack No tea in both the room and downstairs in the snack shop. That's just bizarre.....not everyone drinks coffee. Room we had was larger than most but terrible, no view, in corner of the hotel blocked by walk. The hotel wasn't full.....why give,anyone that room?
View from room was great, dinner at the view restaurant was excellent. Christmas decorations were an added pleasure, the common rooms were beautiful. We will definitely be coming back. Had to pay for wi-fi
Very friendly staff, perfect location, walk to everything in lake placid. Beautiful lake and mountain views. Good food, fantastic amenities included.
In a beautiful setting. Staff aimed to please. Quiet, peaceful atmosphere. Upscale feeling designed to pamper guests. Huge complex. Felt like I walked a mile to the entrance from my room.
Outstanding service, great facilities, nice rooms, and all around fun place. Not a single complaint about the hotel or its facilities. Beyond their control: Canadians who want to use their cell phones are out of luck. Cell reception is unusable.
The hotel is absolutely amazing. Tons of stuff to do for families...pool, bowling, movies, etc. Staff was attentive and super helpful. Can't wait to go back! We did call the concierge to recommend a Mexican restaurant for us and the restaurant that she recommended was not good. We were pretty disappointed.
El personal era muy amable y servicial. Las camas eran cómodas. La piscina era estupenda. El hotel está muy bien decorado. Era imposible ajustar la temperatura de la habitación. La parrilla no funcionaba. La comida de la cafetería es demasiado cara.
Habitación doble: Cama gigantesca, habitación grande.
the lake view room was no joke. great view of mirror lake, extremely comfortable suite. As other reviewers mentioned, it's a little noisy. Walls are thin, and being right on Main Street - there is some noise from the bars and traffic on the street. They provide earplugs - hilarious - but unless you're a very light sleeper, the noise is minimal.
Staff is very friendly. Insufficient parking for the number of rooms being rented. More than likely you'll need to park in the public lot... But it's close by.
The foam beds were much needed after a long 5 hrs of hike. The sheets were clean and the room quaint for a group of 7 in a two full bed room.
Big room. Comfortable bed. Worst view you could ask for of boarded up windows of a half vacant building
Was chosen because of cheap price but I would never stay again. It wasnt even worth it for cheaper price. Staff was unprofessional and rude. When arriving late at 2am they were in the back counting money chatting and came out for a minute and went back talking and laughing while myself and 3 others waited for service. She had no information about parking. said she was only around at night and didnt know anything about day time. Wouldnt let us know about late check out. said we had to call desk after 7am to find out. Parking lot was dangerous and over full so we had to go down the road to park and pay in the morning. Hotel was not clean and very old broken down looking.
We really liked the value and location of the hotel. The mattresses are very comfortable! Our room (lake view king suite) didn't have a refrigerator - which prevented us from bringing home any leftovers from the delicious dining that Lake Placid has to offer.
Nice place, well worth the money. Can use updating but than again it has the rustic look that Lake Placid is known for Lack of Parking
Comfy bed, location. Everything else.
The beds were as had as rocks and I had no heat the whole first night. It was miserable!!!
- great location, right on Main St. - nice view (we could see the lake from the room we had) - comfortable beds - not very clean... Overall the room was just not very clean. A couple stains on the sheets. The rug had areas that looked like stuff was stuck to it. Piles of crumbs in multiple areas. There was hair in the sink and shower and they left a used towel hanging behind the bathroom door when we were first checked in I guess left there by the previous guest. Gross!! -poor service... The front desk staff were fine. However, we left our room for the day at about 900 am and hung the door hanger to please make up our room. We came back at 230pm to a room that hadn't been touched. No new coffees or towels. Didn't empty the garbage, etc. When we left the maids were just down the hall. - the packets left for the coffee with the sugar, creamer, etc had already been opened by the previous guest and not replaced. - not that we has an issue, but i can ser how being on a lower floor could get loud with the restaurant/bar underneath the hotel
Wonderful staff, clean hotel, stunning views, and situated in the middle of everything. We were able to leave the car and walk to a host of stores, restaurants, movie theater, views, history, etc.
We had three hikers in our group, and they set us up in a room with a pair of bunk beds in addition to the queen size bed, which we didn't expect and was great. Staff was very nice. We had a camping trip planned and they allowed us to leave one vehicle with them for the two nights, which was extremely generous of them. We didn't get to stay for the breakfast so I can't comment on that.
This is a very friendly place. It has that at home feel. We enjoyed conversing with others at the continental breakfast yet had our privacy when desired. The fresh home made bread at breakfast was scrumptious. The room was small but still comfortable.
The place is very clean and very homey, the woman running it was wonderful. I will definitely go back again.
Our room was perfect, having the kitchen was really great so you didn't have to go out to eat for every meal. We also enjoyed the pool and outdoor space. We were there for a tournament so it was nice to spend time with everyone else there for that as well. Can't wait to go back.
Sick hotel for a sick price, love it Spa could have been a little cleaner.
Friendly staff and wuick checkin .
The price was the best for a one night lodging and being close to Lake Placid. The staff was very courteous. The beds and pillows were old and not very comfortable.
lack of adequate parking, more than likely due to large snow storm earlier in the week.
Clean, nice people Had to wait for room, didn't clean room every day, had to rekey room card