Staff were extremely helpful. Location was excellent
Courteous staff, great location
Except for the steep climb up to the entrance, this is great hotel.
We loved the great room and the view. We did not avail ourselves of the pool, or restaurants so cannot comment. The location in town is great but beware the hill! It is walking distance to town but you have to account for the hill. We stayed two nights and the room was not cleaned! I have never had that happen before! We stayed in a very basic room which was above some kind of steam vent. Walking up the hill can be tough at the end of the day but I kind of enjoyed the challenge. It was a little icy since we had a lot of rain instead of snow.
This was our fourth trip to this hotel and we are always very happy with our choice: clean, great location. attentive service the only draw back was the coffee in the restaurant, i would call it color-added water
Great staff. Liked Great root.
we had a very enjoyable stay. received a upgrade to our room at check in which was very nice. a busy weekend with lots of hockey and families all having fun. and snow for a change!
Superb in every respect
The main bar is stunning and very inviting at night. Room was very clean and comfortable and couldn't be faulted. loads of parking and easy walking distance to main street shops/restaurants. Highly recommend this hotel. None
Lake front. And mountains Tooooo many barking dogs left alone in room
It's good nice bathroom and parti view. Carpets should be updated. Bed pretty comfortable. Room was clean
Liked everything except the hot tub. Hot "soaking" tub was disappointment - we were all most looking forward to enjoying a real jacuzzi tub - this was luke warm and no bubbles. The lights in tub and pool did not work either.
spacious clean room late 4pm check in
The Dancing Bear restaurant was very over priced for the quality of the food. The outdoor heater was not working and it was a very cool night. When the waitress was seating us, we should have been advised that the heaters were not working. We visit Lake Placid often and will not return to this restaurant.
Enjoyed the room by the lake very much. Clean and comfortable. No amenities such as coffee in lobby that most hotels offer these days...cookies, etc. For the amount charged I feel that they could offer a courtesy cup/sweet.
We really enjoyed our 2 night stay. Beautiful view of the lake, and Whiteface mountain. The room was spacious, and comfortable, as was the bathroom. Staff couldn't have been more friendly. We ordered room service (breakfast), and it was just o.k. Service was prompt and friendly but the food was just o.k. We went to BC (breakfast club) down the road the 2nd morning, and that was excellent.
The bed was very comfortable. We opted for the full breakfast for a nominal $10 PP and it was great. Our king size bed room was a little small, but we saw the two queen size bed rooms next door and they were very roomy.
Location, pools, lobby is great....very Adirondack No tea in both the room and downstairs in the snack shop. That's just bizarre.....not everyone drinks coffee. Room we had was larger than most but terrible, no view, in corner of the hotel blocked by walk. The hotel wasn't full.....why give,anyone that room?
Location, location, location. Great customer service, amazing fireside lounge, and restaurant attached.
We had a superior view King room which had a great view of the lake and was convenient to parking. Room was clean and renovated. Easy walk to Main Street. Balcony to relax on in morning and evening. Access to Lake and kayaks. It was perfect!
Shower was nice. Everything was clean. Great view. Hot tub was not very hot
View from room was great, dinner at the view restaurant was excellent. Christmas decorations were an added pleasure, the common rooms were beautiful. We will definitely be coming back. Had to pay for wi-fi
Very friendly staff, perfect location, walk to everything in lake placid. Beautiful lake and mountain views. Good food, fantastic amenities included.
In a beautiful setting. Staff aimed to please. Quiet, peaceful atmosphere. Upscale feeling designed to pamper guests. Huge complex. Felt like I walked a mile to the entrance from my room.
This guest did not leave comments about this hotel.
The best was the view from the balcony! Yes, the bed was too soft not enough support.
Perfect hotel, location, amenities. Really gorgeous view. Was even better than we expected. Will recommand it to everyone.
The hotel is absolutely amazing. Tons of stuff to do for families...pool, bowling, movies, etc. Staff was attentive and super helpful. Can't wait to go back! We did call the concierge to recommend a Mexican restaurant for us and the restaurant that she recommended was not good. We were pretty disappointed.
Outstanding service, great facilities, nice rooms, and all around fun place. Not a single complaint about the hotel or its facilities. Beyond their control: Canadians who want to use their cell phones are out of luck. Cell reception is unusable.
Location, restaurants, comfortable beds, clean sheets, friendly staff. Room seemed a bit old and beat-up.
The queen room was a bit on the small side. The microwave and coffemaker (and small fridge below) consumed much of the desk, making it otherwise unusable. The hotel only provides some pre-packaged pastries and coffee, rather than a real continental breakfast (which is more expected now from even inexpensive chain hotels, much less a "resort" hotel). Rooms and furnishings were dated and worn. The hotel lounge was uncomfortable. Staff were friendly and helpful. Hot water temperature was abnormally hot - scalding actually. Surprised if this even meets building code. The hotel is very convenient to the downtown commercial strip. I've got a number of itchy bites - did not see evidence of bedbugs - could have been the tiny black flies atop Cascade Mountain (just not sure...)
The staff was friendly. When we asked to cancel they asked why but did not give us a hard time. They did apologize for the inconvenience. When we went to check in the room was not ready (which was okay since we were an hour early). We asked if we could use the pool while we waited and they said yes. When we got to the pool area we found out all the pictures lied. The hot tub was gone and the room for the pool was cold. When we felt the pool water it was like ice. Not only was the water like ice it appeared to be cloudy and dirty. At this point my 3 yeare old was in tears because he expected to go swimming and we said he could not get in. We then went back to the office and asked to cancel our reservation. We went to another hotel in town and stayed there.
swimming hot tub
My wife was gathering her clothes and found someone else's dirty underwear and shirt under the bed. She was also bitten numerous times by something during the night.
The rooms were a good size. Everything is in walking distance in the village. rooms in desperate need of updating. Bathroom so small that you have to turn sideways to close door, a large person would have great difficulties. Sink is in the room itself so no privacy in brushing teeth or quick wash. The bar entrance is straight across from elevator so children have clear view of the bar and some patrons. Although I accompanied my girls, the bars location makes it impossible for teens to go to pool without being goggled at by patrons with drinks in their hands. Its just not family oriented.
The Summit Hotel was much nicer then I expected. The reviews were pretty bad, but it was a great location and the rooms were very big. There were a few things I didn't like, the jacuzzi didn't work and there was mold in the shower, but all and all we had a great time. I would go back again. Moldy shower, jacuzzi didn't work, scribbles on walls.
Rooms were dirty, beds/pillows were awful
The hotel is very nice, clean, quiet in a great location within walking distance of the shops in Lake Placid. The decor is a little dated, as are the rooms.
The location was nice. Easily accessible to everything in town. The staff was decent - not overly friendly, but helpful when we needed it. Free Wi-Fi. Everything in the hotel was very dated. If the elevator had stopped working while we were in it, I wouldn't have been surprised. You could tell the carpet and paint hadn't been updated in a long time, however they say online they are in the process of renovating. We asked for extra pillows one night and they brought us pillows, but no pillowcases. We had to ask to get those too. The shower would go from hot to cold to hot to cold several times for no apparent reason. The breakfast consisted of poptarts and honey buns. This could have definitely been improved, although I don't think they advertise having a breakfast at all, so this was still better than nothing.
Location, Rate and cordial attendants Room not clean and we han to ask for towels and toilet paper. Room not cleaned or serviced the 2nd day. Never had this problem before and we have stayed at the Summit at least two visits a year.
The location is wonderful as it's conviently located, the staff was very nice and helpful and the price was very affordable as I booked it off line and got a great rate. Everything seemed old, the phone in my room only half worked as people could hear me but we couldn't hear them. The refrigerators in both our room and that of another person in our party froze everything and the bathrooms are extremely small.
Nice place, well worth the money. Can use updating but than again it has the rustic look that Lake Placid is known for Lack of Parking
The beds were as had as rocks and I had no heat the whole first night. It was miserable!!!
Staff is very friendly. Insufficient parking for the number of rooms being rented. More than likely you'll need to park in the public lot... But it's close by.
The foam beds were much needed after a long 5 hrs of hike. The sheets were clean and the room quaint for a group of 7 in a two full bed room.
Wonderful staff, clean hotel, stunning views, and situated in the middle of everything. We were able to leave the car and walk to a host of stores, restaurants, movie theater, views, history, etc.
We really liked the value and location of the hotel. The mattresses are very comfortable! Our room (lake view king suite) didn't have a refrigerator - which prevented us from bringing home any leftovers from the delicious dining that Lake Placid has to offer.
the lake view room was no joke. great view of mirror lake, extremely comfortable suite. As other reviewers mentioned, it's a little noisy. Walls are thin, and being right on Main Street - there is some noise from the bars and traffic on the street. They provide earplugs - hilarious - but unless you're a very light sleeper, the noise is minimal.
- great location, right on Main St. - nice view (we could see the lake from the room we had) - comfortable beds - not very clean... Overall the room was just not very clean. A couple stains on the sheets. The rug had areas that looked like stuff was stuck to it. Piles of crumbs in multiple areas. There was hair in the sink and shower and they left a used towel hanging behind the bathroom door when we were first checked in I guess left there by the previous guest. Gross!! -poor service... The front desk staff were fine. However, we left our room for the day at about 900 am and hung the door hanger to please make up our room. We came back at 230pm to a room that hadn't been touched. No new coffees or towels. Didn't empty the garbage, etc. When we left the maids were just down the hall. - the packets left for the coffee with the sugar, creamer, etc had already been opened by the previous guest and not replaced. - not that we has an issue, but i can ser how being on a lower floor could get loud with the restaurant/bar underneath the hotel
Was chosen because of cheap price but I would never stay again. It wasnt even worth it for cheaper price. Staff was unprofessional and rude. When arriving late at 2am they were in the back counting money chatting and came out for a minute and went back talking and laughing while myself and 3 others waited for service. She had no information about parking. said she was only around at night and didnt know anything about day time. Wouldnt let us know about late check out. said we had to call desk after 7am to find out. Parking lot was dangerous and over full so we had to go down the road to park and pay in the morning. Hotel was not clean and very old broken down looking.
Big room. Comfortable bed. Worst view you could ask for of boarded up windows of a half vacant building
Comfy bed, location. Everything else.
The owners are friendly and care about their guests. The room we stayed in was extremely clean and comfortable.
I've been traveling to Lake Placid for years and have stayed at many of the inns and hotels. I'm so disappointed that I didn't find this place sooner. I will no longer be staying at any other place! Super clean, best bed and bedding I've ever slept in and the owners are fantastic! They do have in room coffee makers and offered me glass wine glasses or water glasses instead of the plastic cups. The view out of the rear rooms of the lake and distant mountains is spectacular. Not a thing!
Nothing more or less. Short walk from main drag. Quiet. Owners were very friendly. Gorgeous quilt on king-size bed appeared hand-made. Overall - a very relaxed comfortable nice stay. Price went up a few bucks at last minute because it was Memorial Day weekend, though motel was never close to full. We're used to most motels supplying continental breakfast - coffee only, at this one.
This is a very friendly place. It has that at home feel. We enjoyed conversing with others at the continental breakfast yet had our privacy when desired. The fresh home made bread at breakfast was scrumptious. The room was small but still comfortable.
The place is very clean and very homey, the woman running it was wonderful. I will definitely go back again.
We had three hikers in our group, and they set us up in a room with a pair of bunk beds in addition to the queen size bed, which we didn't expect and was great. Staff was very nice. We had a camping trip planned and they allowed us to leave one vehicle with them for the two nights, which was extremely generous of them. We didn't get to stay for the breakfast so I can't comment on that.
Our room was perfect, having the kitchen was really great so you didn't have to go out to eat for every meal. We also enjoyed the pool and outdoor space. We were there for a tournament so it was nice to spend time with everyone else there for that as well. Can't wait to go back.