Bien situado a pie de carretera a 1 Km del centro y de facil localización aunque de noche y sin luz el cartel del Lake Lodge es dificil de ver, si pusieran algun foco iría mejor para su localización. En los baños faltan accesorios, repisa para poder poner dentífricos y cepillos u otros neceseres, en la duchoa no hay nada para dejar el jabon mientras te duchas.
Es cómodo, muy limpio, personal muy agradable, económico, está a 5 minutos caminando del centro de la ciudad. No tiene una sala común/hall
El desayuno y el aire rural de la casa. El cuarto de baño esta comunicado con el dormitorio por arriba, asi que es facil que a un durmiente le llegue el "parfum de fleurs" de su compñero de habitacion...
La entrada del hotel porque no pudimos desayunar por falta de tiempo pero los comentarios de los desayunos eran muy buenos la habitación no tenia silla por falta de espacio
Habitación amplia y muy nueva.
Limpieza, instalaciones muy nuevas Trato personal muy agradable Ninguno.
El ambiente familiar Un poco apartado del pueblo
Un sitio encantador. Los dueños muy amables. Repetiría sin dudarlo
WE loved the surroundings, in the park We found the walk around the lake to the cafe a beautiful and manageable journey. We did take bikes as well one day. Within a short drive were lovely sights, including views of the valley and waterfalls. Resort had lovely spa , and morning breakfast included in our stay was delicious. Can't say enough about staff- Chris , Teddy as our concierges, Julie at front desk and Mauve in Yew Tree restaurant. The spa was moved to a new location which was quite a bit smaller, but as long as weather is good, you prefer to be outside anyway.
On arrival the staff immediatly made us feel very welcome. We were escorted to our room by a very well trained porter who didn't leave anything to be doubtfull about as regards to what was available to us in our room and how everything functioned. Wonderfull products in the bathroom. Excellent food, wonderfull breakfast.
Fantastic staff, comfortable rooms. I felt that this hotel did not live up to its billing as a 5 star hotel, I have stayed in other 5 stars and every one was more than a class above this hotel. 4 Star is a more accurate description I feel.
Comfortable rooms. Staff pleasant and professional. Location is opposite National Park entrance but hotel itself quite ugly with grounds consisting mainly of car-park.
the outside hot tub. Price of room.
The staff were excellent, they could not have been any more helpful, the hotel is pure luxury and the bedrooms are huge
The room was a good size however i do suspect that we had been given an upgrade as the other hotel rooms didn't look quite as big. The spa was excellent. The room design was not that well thought out for example, despite having a TV in the room (at the bottom of the bed) you couldn't actually see it at all as the bed footboard was far too high.
The excellent service and staff. Room service menu was good. The service in the bar attached to the hotel was sub-standard most likely due to understaffing.
Location, decor, spa, Fridge didn't work, too warm for comfort, breakfast was mediocre, not impressed for the price.
los propietarios son muy amables y te ofrecen todo tipo de informacion detallada el baño de la habitacion no tenia ventilacion
la tranquilidad del lugar,la amabilidad del personal,el precio acordado sin suplementos ni precios adicionales,la presentacion,limpieza y aspecto acogedor de todo el hotel,en general he quedado tan contento que si vuelvo a killarney intentaria que fuese en este mismo hotel no ha habido nada que no me haya gustado
Su ambiente y personal. No.
Lo mejor, la zona y que era muy acogedor
su tranquilidad, independencia,buen servicio y desayuno. Sus vistas y su proximidada a Kellarney y al parque nacional. Cuarto de baño muy pequeño y sin estanterias
es espacioso y confortable para el precio y los servicios que ofrece están disponibles sin tener que pedirlos
Sencillamente sensacional. La atención ha sido un 10 y las recomendaciones desinteresadas de dónde ir en el pueblo y alrededores también las han clavado. Volveré sin duda.
Habitacion amplia y limpia. Personal amable. Desayuno muy completo. Internet Wifi sin problemas. Parking gratuito. Todo perfecto
Atención excelente, ideal para visitar la zona, muy bien situado.
Todo. La gente es muy maja. La habitación es muy acogedora y está a pocos minutos del centro.
My fiancée and I loved this place! The owner (Brigid) was very personable and we felt as if we could have talked to her for days. I enjoyed how quiet the hotel was due to the location (10-15 minute drive from Killarney). Breakfast was very tasty.
Very friendly and helpful staff. Scones were excellent!! Can not beat the price. Location is outstanding - quiet and very close to gap of Dunloe and Muckross. Room was very cold; therefore, difficult to take a shower unless you like it cold.
Estaba situado cerca de los lugares recomendados que aparecen en la guía para visitar, mansiones, lagos...(para ir en coche). La habitación es bastante grande para lo que suelen ser las habitaciones de los hoteles. El diseño de la habitación moderno y elegante. La cama bastante grande supongo que sería de 2 metros. El baño se veía algo usado y la moqueta algo manchada. Pienso que es un hotel que tendrá unos añitos aunque por fuera no lo parece, la recepción es muy bonita y todo es muy espacioso pero la impresión que me dio la habitación es que estaba currada. Está a unos 8 minutos en coche del pueblo, en medio de la carretera, con campos de golf. Si alguien busca un hotel para pasear por el pueblo y no coger coche este no es el indicado.
Para nuestro gusto lo mejor es la localización, esta muy cerca del Parque Nacional, y a la vez muy cerca del centro historico de Killarney. del hotel propiamente dicho no, pero si de los alojamientos en general de Irlanda, y es el tema de los de mas idiomas. Ellos solo Ingles. En España es casi obligatorio al menos otro idioma.
La habitación y la gentileza del te y café que encontramos dentro con tetera eléctrica incluida
El personal es muy agradable, las habitaciones amplias y la situación, a las puertas del parque nacional, es muy buena. Hay parking gratuito y está cerca de la ciudad (en coche). Las camas son cortas.
Excellent,helpful staff; very comfortable common areas and rooms; very good restaurant; warm, homey feel; good location, and nice grounds. Internet access in common areas only. Would have preferred internet access in room.
Olde world feel
This hotel is part of the Manor House group in Ireland. We stayed in the old part of the house which has huge rooms with high ceilings. Our bathroom was the biggest I have ever seen. As big as most peoples' sitting rooms. The restaurant was closed for the two nights we were there but you could eat in the bar. The fact that the restaurant was closed without any proper explanation.
Cahernane House was our favorite accommodation during our trip to Ireland. The rooms were well appointed and spacious. Great restaurant on site and the grounds were lovely as well. Short walk to Killarney town center and great place to explore Ring of Kerry and Dingle Peninusla from. Staff was extremely gracious and helpful, especially Marion at the front desk. No complaints at all.
atmosphere,style of the hotel. a member of housekeeping walked in on me while i was sitting on the toilet,i never even heard her coming in,no member of housekeeping,in my opinion,should have access to the rooms until after the checkout time,it was very embarrassing.
very large room with great facalities within the room good cheep room service nice grounds
We enjoyed the quietness of the hotel,there was no hassel checking in, the room was clean and warm and we would stay there again. I had only one thing I did not like about the hotel and it was the coffee with the breakfast, it was served too early and by the time we got our hot food the coffee was cold and it was also too strong.
A beautiful historic manor house hotel. Nicely appointed rooms with great views of the fields & moutains of Killarney....A nice homey pub & a terrific breakfast...Mary was great as the front desk mgr...
The facility just outside of Killarney was amazing, the staff was top quality and accommodated all of our requests (tea by the fire, etc.), and the breakfasts were top rate.
El personal del hotel y el encanto del mismo.
La informacion turistica de la dueña del hotel, muy agradable y amable, y eso que hubo un error en mi reserva y me respetaron el precio. No esta en el centro a si que si no se tiene coche es complicado ir .
Lo mejor fueron las explicaciones de la dueña de la casa para recorrer el parque natural de Killarney y alrededores. Se tarda 2 minutos en coche en llegar al centro de la ciudad. El desayuno era bastante bueno, habitación cómoda y limpia.
La habitación estaba impecable, muy limpia, espaciosa y tranquila. También el baño. Y el desayuno era muy bueno y abundante. El servicio amabilísimo. Y la recepción también. No
La atención recibida constantemente por su propietaria.
Es una casa impresionante, donde todos los detalles se han cuidado al extremo. El comedor del desayuno, la biblioteca y todos los rincones de la casa son espectaculares. El desayuno incluido en el precio y magnifico No, y eso que tuvimos que cancelar una habitación a última hora y en el resto de hoteles (aunque ponia que si no cancelabas con 2 días de antelación te lo cobraban, y en todos lo cancelaron sin cobrar y aquí si nos cobrarón las dos, pero aún así lo recomiendo
Es un lugar muy agradable. La atención por parte del personal es muy buena. Te informa muy bien de lo que se puede ver en la zona. El desayuno está muy bien.
Situada en un entorno idílico junto al río, la atención de los dueños, que te aconsejan sobre tu ruta sin preguntarles ni siquiera. Esta cerca de Killarney a cinco minuto en coche y merece mucho la pena, sobre todo el salón del desayuno, acristalado...desayunas y comes prácticamente en el exterior... El precio es muy interesante, pero la contratación del desayuno, es secundaria si quieres ahorrar, mejor tomarse un café en la ciudad. Si eres de los que desayunan huevos, salchichas y alubias, retiro lo dicho.
the hotel decor, finish and ambience is great, very relaxing, the staff are very professional, accomodating and helpful. we will definately come back nothing
Gorgeous hotel, fantastic pool area, lovely staff, glorious location. Restaurant, for both breakfast and dinner, wasn't really a 5 star experience, although the prices were.
The Spa Facilities The room needed updating
The updated brasserie was very nice & had a wide range of choice & reasonably priced to suit all tastes. The hotle has construction work going on at the back of the hotel & the pool facilities were still under construction even though it mentioned in the website that they have both an indoor & outdoor pool. This is false advertising.
View at breakfast, location, beautiful gardens, the lake, the spa, the whole hotel is very classy and well decorated Would've been nice to have a view of the lake for 240 euros, we were facing the tennis courts and didn't have a balcony, having to wait in line to order eggs, the hot food on the buffet didn't taste great, room and bathroom were small, front desk seemed short staffed for a Saturday
The spa was excellent,very relaxing and the scenery was superb. The only thing i thought was the price of the restaurant was a little expensive.
Spa, bar and restaurant facilities service at the restaurant la brasserie
Rooms were comfortable The web site indicated that there was a a spa centre and leisure facilities available. The fact was that these would not be open until mid June and I felt that I was misled.. In addition the room that I was allocated was overlooking a building site and I was awaken by the noise at 8 o'clock in the morning by the builders. Furthermore a complaint was made to the manager .
The scenery was fabulous and the staff was most helpful. As you enter the hotel, the view took my breathe away. We live on a mountain lake in Lake Arrowhead, California, so we were instantly at home. thanks for a great stay. My only problem was the lack of transportation into town. It was such a short distance, yet the taxis still charged $25 euros for a round trip and that is exorbitant. The hotel should have a shuttle for those who do not have a car. This situation would actually prevent us from staying again as we would stay in town to have more access to activities.
The staff went out of there way for us. Everyone was so friendly and accomodating. There was a bit of refurbishment still going on however the hotel did compensate us by upgrading our rooms and were very helpful in every way.
Very friendly and welcoming owner. Excellent location 5 minutes walk from town centre. Easy to find and good off-street parking. Excellent breakfast. Great value for money.
Very friendly welcome from the Host / Proprietor. Comfortable bed and clean room and bath room. Very good breakfast.
La habitacion era grande y espaciosa. La cisterna no funcionaba y habia hormigas por lo demas todo bien.
Habitacion espaciosa, bano dentro, todo muy limpio, el dueno es muy amable, desayuno magnifico. La ubicacion es muy buena, a cinco minutos del centro en coche. Y es el unico establecimiento que me ha descontado la reserva de la web sin pedirlo siquiera!!!!! Muchas gracias Nada
La primera noche fuimos a recepción a comentar que la cama era horrible (el colchón era duro como una piedra); por suerte, la recepcionista nos pidió disculpas, y nos cambió inmediatamente a una nueva habitación. Ambas eran muy grandes y espaciosas. El desayuno también era muy completo. La habitacion 105, antes mencionada
El precio Sucio, ruidoso, frío. Personal distante y en ocasiones maleducado. La wi-fi no funciona en las habitaciones como se ofertaba en la página del hotel, sólo en las zonas públicas
El hotel cuenta con un personal muy amable, te sientes como si estuvieras en tu propia casa.
La amplitud de la habitación cuadrúple Falta de secador de pelo.
La ubicación La limpieza era muy deficiente y el menaje escaso
I like the old-fashioned look of the Arbutus Hotel, it is homely and welcoming
Excellent, friendly, helpful receptionist.Beautiful room, lovely breakfast. Nil.
Staff was very friendly and very helpful. Hotel is in a great location and the accommodations were good. Staying at Arbutus on our first night in Ireland set the perfect tone for the rest of our trip
Very comfortable, good music in the bar, friendly staff. No car park, however public car park at the rear of the hotel.
I think the Hotel was lovely for what it is - a reasonably priced, old hotel well located in Killarney and I enjoyed the one nights stay. Breakfast available after 10 am
The ambience & atmosphere, friendly welcome, superb personal service by all staff, good food presented well, easy access to room for elderly companion, personal service, easily accessible parking in public car park at rear of hotel. There was nothing at all that I disliked about the hotel
welcoming staff I thought it was overpriced
Central location View looked directly onto blank wall
Receptionist could not have been more helpful. Room was clean and quiet. Decor could be improved
This is a very well-run family hotel in the middle of Killarney. The staff are all obviously of long-standing and know there jobs thoroughly. Our very spacious room was quiet, air-conditioned, clean and well decorated, with a large and amply appointed bathroom. Very comfortable bed. Could have done with a little more storage space (E.G. chest of drawers) and the view was of a car park, but these are nitpicking complaints of a town centre hotel.
People, room, hospitality. Within walking distance to shops and eateries.
Personal touch very friendly, easy access and very central
Excellent location, right in the centre of town, with friendly staff and good sized room. Disappointed that there were no tea making facilities in the room.
Lovely hotel very homely and cosy good sized rooms which are very clean, the breakfast is as good as they say never had a better one then there, will stay there anymore when in killarney
The place was beautiful! Very comfortable. Staff were friendly and offered great service.
Welcoming hotel in superb setting with excellent facilities for children and adults. Lots of free activities - fishing, tennis, horse-riding, great pool. Good breakfast. Uncomfortable beds - two singles pushed together to make a "double" and cheap hard foam pillows. Catering, other than breakfast, very average and rather over-priced. No in-room tea/coffee or connectivity.
the hotel and grounds are really very beautiful. it was a pleasure to walk around both. no lift to our room.very hard going up stairs with my condition
Great location, stunning views, welcoming lobby, rooms were spacious and well designed, leisure facilities were top notch, everything you would expect of a five star hotel.
Incredible view, best beds ever, perfect clean, super service and good food for reasonable prices. Very quiet.
The hotels attention to detail. The staffs professionalism. The outside garden area and general environment. The iformative barman. The quiet and tranquil experience. Could have more advise on fishing their river
I liked everything about my stay. The hotel is lovely and the staff very helpful. The location is beautiful. Unfortunately, the weather was not good! Well, they don't serve Murphy's stout which my husband was looking for. Our room was beautiful, but we had a long walk to it.
magnificent scenery, beautiful hotel, excellent service, very kid friendly, good food, in-laws described it as a "shangri-la", would like to have stayed longer needs softer pillows
the friendly service and the relaxed atmosphere as well as the comfort made it a most enjoyable stay no, everything was great
loved every bit of it..the food, staff, stunning views, great for kids and even the weather was good!
quiet, comfort, nice views, attentiveness of staff. no tea/coffee facilities in room, no jaccusi