Explora offered outstanding service from the time I arrived to Eastern Island to the time I left. I signed up for some of the half day tour options that gave me a very good idea of the many sites in the island. I enjoyed the food a lot; a great introduction to Chilean flavors paired with pretty good wines. The hotel blends in with surronding nature and provides a luxury that is dear to me: comfortable, green, and not kitschy.
Breakfast was very good. We hired a car at the hotel which was very handy. Airport transport should be included, all hostels and small guest houses were picking up their guests but Altiplanico didn't. The taxi from and to the airport costs about US 8 (don´t forget this a US 300 per night.) There should have had a bottle of water in the room and a minibar. The bed was pretty uncomfortable since it was two queen beds attached to "make" a king one which kept on splitting apart. Forming a gap in the middle. .