Very clean and quiet. Staff pleasant and helpful. it would have been nice to have some furniture on the balcony.
Staff was nice and helpful whenever needed in small but useful things, such as helping us find our way around the town, finding a good restaurant, etc. Room and bathroom were a bit minimalistic.
Excellent English speaking staff Rooms smell of smoke
I like the behaviour of the reception staff and the cleaners as well At six o'clock in the afternoon somebody knocked our room's door and they told us if we want coffee but we did not open the door because nobody informed us that they will offer us coffee in our room at this time.
Reception staff were friendly and informative, which helped me feel comfortable about getting to the airport next day. Breakfast staff were friendly and helpful. The location was good for seeing Ioannina. The reception and dining room were comfortable and attractive. The shower head had to be held in the hand, couldn't be hung up - but this is often so in Greece. It would have been better if there had been a list of things room service could provide. But these are minor points.
I was only at the hotel for a few hours to sleep. The staff was friendly and the room was clean and comfortable. I would stay there again.
confortable rooms, good breakfast a smile from staff would be nice
The location and free parking was ok The staff did not speak good English , ok for a 3 star hotel only
Nothing. Dirty and used carpets. Should be classified as a budget hotel not intermediary as published.
Close access to interesting part of Venic(Ghetto). Colourful area. Easy to access central Venice
Un emplazamiento muy atractivo y estratégico para disfrutar de los encantos naturales, culturales y gastronómicos del Epiro, que son casi inagotables: Dodona, Ioannina, Metsovo, los pueblos remotos de la Zagoria, la garganta del Vikos, las grutas de Pérama y, más al sur, Parga, Nikopolis, el Necromanteion... El simpático Kostas y su familia ponen todo de su parte para asegurar una estancia agradable. A quienes viajen en pareja recomendamos solicitar una habitación con chimenea. El espacio es mayor. Ningún reparo.
Las vistas del lago son alucinantes y la habitacion muy bonita
Un buen hotel con un desayuno bastante bueno para lo que es habitual en Grecia. Posee parking propio y gratuito, algo muy de agradecer en una ciudad en la que es difícil aparcar. La ubicación es muy buena Unicamente que la relación calidad/precio queda muy ajustada
The swimming pool is a plus. Good wifi. Helpful, friendly staff. Secured parking lot. Good breakfast, though you can't choose what you get. You will need a car to get to the city center - otherwise, it's a long walk. Cheap fittings in the room. Poor sound insulation. More attention to details would add value to this family hotel, as the location is far from being great.
Best service and best value for money ever!The staff there and rooms are fantastic!!Thank you!!
Nice and cosy - comfortable -good location - spa in the hotel -excellent breakfast
The opening times of spa and gym were different than in the brochure in my room, thus I did not have time to go to gym (as it closed earlier).
Besides the excellent condition of the rooms and the incredible breakfast buffet, this hotel's great advantage is that it is within walking distance from the lake where all the bars and restaurants are and the tourist shops. The staff was really polite, the mattress was just about right and the comforting level was really high. One thing I would improve is the swimming pool. This hotel is basically for business meetings but still the pool area and the landscape could be a little more interesting for the other type of guests and for kids too.
Rich breakfast buffet with freshly squeezed orange juice. Very well-decorated and comfortable rooms. Sense of luxury in the lobby. Convenient location. The swimming pool not very exciting and the pool facilities poor. Hotel bar prices too high. Reception staff could smile a bit more.
very good breakfast, perfect and clean room, polite staff, excellent room service. parking the car was a problem, as there were little places for the hotel size
a gratifying experience we needed the most
The room's facilities were remarkable, so was its decoration. The hotel gave the chance for a down-town walk thanks to its location. The breakfast was perfect. The extra charge for using the pool.
Friendly staff. Excellent service, Very comfortable room. Superb cleanliness. Very relaxing! - Excellent choice of spa treatments.
the room was great and quiet , the spa very good althougth the prices were high!the lobby was fantastic..
Very Original interior design both in the rooms and especially the bathrooms The bad smell coming from the laundry of the hotel which is next to the main entrance.
helpful staff, relatively clean room (could be a little better), glasses and dishes were left outside the hotel door for a whole day
we were very happy with the staff who once realizing the air conditioning was not working in our room they relocated us to a better room at the same price. breakfast was very nice and generally the hotel is lovely but a bit out of the way. there was a whole wing of the hotel where the air conditioning was not working in 38 degree heat!
I rather enjoyed the service, cleanliness and privacy the hotel offered. I also quite liked the architecture of the building and the outside of the hotel. Breakfast could be improved, although it was good quality. I also feel parking directions were missing.
Beautiful gardens and pool setting. Gorgeous interiors, including pleasantly attractive and very comfy room with balcony and a good-sized marble bathroom. Excellent room service. Some Staff were very friendly, courteous and helpful (room service attendant, woman on reception, cleaning attendant), whereas others were not as polished in their approach to customer care/ willing to be of assistance (man on reception, restaurant/ bar person over the phone).
Design, Quiet, Decoration, Very clean, Breakfast buffet variety, Service variety, Not crowed, Easy to find In any case, not a 5-star hotel. Flies on the breakfast buffet, semi-underground room for breakfast, parking space, personnel could be more polite, Smell on the outside
Rooms are incredibly comfortable and hotel is very quiet, so slept peacefully every night. There was one male member of the cafe/bar staff who was exceptionally polite and went out of his way to be helpful. Certain staff were less than polite.
Good service, polite staff The pool closed too early (7pm), and our kids missed it as we checked in at 7:30 pm. Having the schedule for pools/restaurants on the website would be nice
Room very comfy and quiet. Good service and food. Nice set up with the pool and restaurant. Everything seemed appealing. The location of the hotel is by the national road.
Great location, very beautiful building, very nice and clean rooms. no
The Varirty of choise, the quality and the service at the restaurant was second to none.
Very nice 300 years old stone house with interior designed by an architect, with wonderful furniture. Beautiful location. Tennis court available. Excellent breakfast. All the staff present in the hotel (probably the owners?) do not speak any english. The hotel is very difficult to find if not coming from Ioannina. There are no restaurant in the neighborhood. We would not classify this hotel as a 5 star hotel. No drinks in the room/fridge and no coffee facilities.
Excellent food, nice decoration, very friendly staff, beautiful nature.
Beautiful scenery, nice comfortable room, very hospitable people.
Everything was perfect. Just amazing! Staff, services, qualities. One of the most wonderful places I have been in my life. Recomended!. Everything was perfect.
View from the room was beautiful. Staff were very friendly. We were woken up by the dogs (belonging to the hotel) 3 times early in the morning. The hotel is quite far from Ioannina and the road to get to the hotel contains quite a few S bends. Nice location but the price is a bit expensive considering how far you are from the city.
Good view when the clouds lifted enough for us to see it. Getting to the hotel is very difficult - virtually straight up a mountain with tiny road with very sharp bends. We had to have a worker at the hotel drive our car up the last part. No food served the night we were there which we were not told of when we checked in. It would have been a walk down the steep hill and, worse yet, back up again to eat at the nearest taverna. Had to make do with snacks we had with us. Had a room with a fireplace but no wood to make a fire which would have been welcome on a cold rainy night. Indifferent welcome. Greeted in the morning by the proprietor in his pajamas. He drove our car down past the first s bend but then we were left to ourselves to get the rest of the way down the frightening road.
cozy, clean and friendly
According to their website this hotel has 4 stars. I really don't understand how they got their 4 stars... The room was spacious, but the bed was terrible and the appliances in the bathroom were outdated and rusty. We didn't have hot water until about 18.00 at night and to have a good shower you had to hold the shower head in one hand and wash yourself with the other. The balcony was so small that you couldn't be on it with two people. The surroundings are very nice, but I'm glad we just stayed here for 1 night, because it would get boring very quick. If you just want to see nature and don't mind getting in your car to get dinner, this place could be OK, but eventhough it is overpriced.
A non-smoking room that was actually smoke-free; hard to find in Greece. Lavish breakfast. Nicely appointed room. Professional, polite and helpful staff. Convenient location The beds could be of higher quality. we changed rooms due to a sagging mattress. Room we stayed in after was OK
very clean and comfortable rooms. Great price. Didn't seem to have a bar or restaurant open. No business computer center. Needs radio in room.
Hotel is nice, maintained and clean and staff is helpful and polite and they also speak English. Provided services are in good level.
Good aesthetics. The rooms were too small. The price is too high for such a hotel.
The hotel has a very nice view to the lake and the mountains from the balcony, comfortable room and bed, helpful staff, excellent breakfast, a spacious parking area, easy to reach. The design is a bit dark so they have to add some light to the room.