Would have been 4 solid starts, but there was a dirty diaper left in our room, we asked the maids for new towels and got none, and finally, they had no milk at breakfast for the cereal! What? Otherwise, super friendly folks, everything else was clean. I WOULD stay again!! Dirty diaper, no milk, no towels
The hotel was clean and the staff was very friendly! Very little parking
The staff went out of their way to accommodate us and our flexible schedule and desire to stay extra days! They were helpful will recommendations for restaurants and activities. The pool on the gulfshore was perfect for family and young couples but quite simple. The location and value were remarkable! The pillows on the bed were not great... Also, I was surprised that there were not better sideways and landscaping on this property. The breakfast was ok, but not great, however I could not find a better place in all of town, so I guess that says something too. A few small changes and this place could be four stars for sure!
We loved our Cousy room, beautiful super lean bathroom, the fridge and the microwave. The heated pool was awesome. My 7 year old boy did not want to leave. Enjoyed the complimentary breakfast. The Internet was somewhat slow on the 3 floor. Just a suggestion that my kid has food allergies to eggs and milk and we brought our own Almond milk and he could only have cereal. Otherwise thank you for a great service.
Friendly and helpful staff, comfortable bed and huge bathroom.
Room was nice. Beds comfortable, small pillows though. View of the Gulf of Mexico. Breakfast delicious. Table by the window for a view of the water while eating breakfast. Easy check in and out. Very nice stay.
I loved everything about this hotel. I will definitely be staying again. I was allowed to check in early which was a big help since i had been traveling with a 2 year old all night. The staff was great and breakfast was even better. The location is close to the navy base as well. I was there tosee my fiance.I would recommend this hotel to anyone. ,I loved everything about this hotel. I will definitely be staying again. I was allowed to check in early which was a big help since i had been traveling with a 2 year old all night. The staff was great and breakfast was even better. The location is close to the navy base as well. I was there tosee my fiance. I would recommend this hotel to anyone. Online it said check out was 12 but the morning of leaving housekeeping came in saying i was late and it was 11. So i had to rush and finish packing.
Positives: Room size; Friendly staff; Comfortable bed; breakfast Have stayed at this hotel previously, and would have to say - it is showing signs of wear and tear. They allow pets - would appreciate if they would keep some rooms pet free. Over all this is a great value.. The chairs in the room was shredded - had to call down for a different set for replacement. Bathroom floors were sticky, carpet stained.
Wow the room ws incredible!! Not a thing
The rooms where nice. The bed was very comforable. When I first checked in I asked the guy to extend my stay by one day. He said no problem. Two days later I come back and some one else is in my room. I go down stairs and they say the tried to contact me to let me know my stay was up..... um no I asked the guy to extend it. And they didn't try and contact me cause I asked what phone number they had and it was the correct number. I had no missed calls and no voice mails. They lied. So I asked for my stuff they handed me a plastic bag after checking I asked them where my watch charger was. They had no idea. They kicked me out of my room without evendors a phone call and stole my personal electronics. The person said thereshe nothing she can do her manager will be available at 730 tomorrow.... I leave at 7 in the morning for work. I asked to get another room. They don't haveeven any of the king size rooms so she sticks me in a full size bed where the air conditioner is so load. Thanks fairfield. Enjoy that watch charger.
I booked the hotel online ahead of time. I paid a great price and the location was perfect. Next to the bypass and minutes from the beach. I loved the small kitchen space. Cigarette burns on the covers and a thick smell of smoke lingered. Dead roach was on the floor in the bathroom. No iron and the blow dryer didn't work.
The overall room itself was stunning. Had an "at home atmosphere" to it. Everything was fine
Well first off staff is rude. Secondly beds linens were missing. We had 5 people in total we were given two towels , and two wash rags between two rooms. When I went down to ask for more I was told they did not have any . House keeping would bring us some in an hour. Sunday morning " mothers day ' and our worship day and no towels . never again.
So we were naked , had been in the room a few hours. And in come two black lady's and a kid ( that had there own key) barging in the room. Guess the employee on the shift before had gave them a key to use the fridge cause there's was down! Guess they should have something!
All the staff was great which includes house keepers and everyone in office. I didn't get all the names however they were are very nice and helped me with whatever I needed. They should all get a bonus of some sort.
The friendly staff and service. Only five miles from beach. Kitchenette. Clean. Beds were not comfortable. Kitchen did not contain what was described it would. Not enough towels.
Cleaniness and breakfast No
The hotel was great! The service and the location of the hotel was awesome. I enjoyed the breakfast the most, food was fresh and a lot of variety to chose from. I highly recommend the hotel. No
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The country breakfast was excellent
Clean, comfortable & friendly- great breakfast! No
Location Train going by, but that was usually around 3pm
This guest did not leave comments about this hotel.
the bed the were kids running up and down the halls all night long, also there were a couple cursing each other out through out the night.
Looked brand new. Sufficient breakfast, and very polite staff. Very minor, but the entrance to the hotel was a little hard to navigate. Looked like new construction on the roads around the hotel are in progress.
The staff was very friendly. The breakfast was wonderful!!!! The location was good for being able to have access to the surrounding attractions. However, getting to the actual hotel was awful. There was only oNE way into the facility and it required a u-turn. There was,a definite design flaw.
Nice clean rooms, hot breakfast and free WiFi The cleaning staff where rude
Cleanliness & very comfortable