The staff were great and gave me some very helpful advice. The restuarant on site was very nice and the steak they served was amazing. The TV in the room was very large. The bed wasnt very firm
Location Stinky hall,no shower curtain,TP holder improperly installed,uninformed staff
The friendly staff gave us an upgrade to a corner room and it was very spacious. The bed was wonderful and the coffee in the room was better than what they served in the restaurant!! Nice fridge and coffee pot in the room. The updates were all nice too! When I booked online, they didn't state the extra charges. Parking - $17 per night, Pet fee - $50 and the restaurant food was spendy too! If I had been aware of these fees, I would have been able to compare rates better with other hotels. Other than that, I would have given this place a 5.
I got charged $19 for parking. Unaware this would be the case.
It is located at almost the center of downtown and you can simply walk to almost anything. The standard king size room I was given was nice and clean as well. I am fine with almost everything except with how Hilton and the staff handled my situation with the room. I originally booked the King Executive Jr suite. However, when I got there, they said there was a problem with the toilet in the room that they sold it to me. As a result, I was only given the choice of a double queen room or a standard King size room. I asked about other King exec suites but they said they cannot change to others. I then asked about the big price difference between the available rooms and if I can be compensated or refunded in anyway. They said they can't refund and they simply gave me a coupon (worth 35 dollars total for 2 people) for breakfast and free parking that is worth like 20 dollars. I was then put into a stand King room. Totally a joke. Super disappointed on how they dealt with my situation.
Great location, friendly and helpful staff, tidy and clean, upgraded finishes, nice place. The trains....
Loved everything about this hotel. The room was very large with a sitting area dining area and a very large bathroom with double sinks! The room also had a working fire place and a very comfortable bed! The room was exceptionally clean and we didn't want to leave. The feel of the hotel is luxurious as soon as you walk in the lobby. The outside does not do the hotel justice. Absolutely worth the value. There seemed to be a train beat by and we could hear the horn several times during the night.
We have been coming to Eugene for the last two years because our son goes to school there. This is the first time we stayed at the Inn and loved it. We met the owner Brian in the elevator and he graciously welcomed us and made us feel at home. Everyone who worked there was truly welcoming and struck up a conversation with us. The rooms were spotless. Very highly recommended.
Staff were very accommodating. Allowed for very early check in and we used their complimentary car service multiple times. Would definitely come back. Nothing.
Reservé este B&B de última hora en vez de una gran cadena hotelera. Mi habitación era pequeña pero muy confortable y la cama era increíble. El desayuno era delicioso y los jardines eran preciosos. Sin duda recomendaría este hotel y volveré!
Hermosa propiedad histórica en gran ubicación. Excelente servicio y muy cómodas. Incluye una copa de vino a la llegada a tomar mientras se disfruta del exuberante paisaje. También contaba con un servicio completo de desayuno. Relación calidad-precio maravillosa. No nos pudimos quedar más tiempo fue el único inconveniente.
Maravillosa ubicación. Preciosos jardines. Fácil acceso al centro de la ciudad. Volveré y lo recomiendo
Lugar tranquilo cerca del centro de la ciudad. A poca distancia andando de restaurantes y teatros. Me encantó mi habitación y ojalá me hubiera quedado más tiempo. Nos alojaremos de nuevo la próxima vez que estemos en Eugene.
The staff was amazing! It smelled musty in the room.
Good location, spacious room and bathroom. Good tv and wifi. No, everything met my expectations
For an older motel, it was clean and well taken care of. The heater in my room was either on or off. The temperature control did not work. The room got very hot over night.
Price Staff rude and unfriendly
somewhat surprised, although definitely not a 4 or 5 star hotel, it was a decent price for the value and location. i visit Eugene one every 3 or 4 years so i will consider this as one of my first choices when i return.
overpriced for eugene oregon
The price is perfect. I was not expecting a 5 star hotel but this hotel far exceeded my expectations. I was impressed with how clean the room was and how comfortable the bed was. I would definitely stay there again.
This guest did not leave comments about this hotel.
nothing motel looked great on the outside but the inside was very small and outdated. A real small area for parking cars.
This guest did not leave comments about this hotel.
I liked that the property was well maintained.
The staff was great and we loved the free breakfast, fridge in the room and free private internet! The alarm clock went off and we couldn't shut it off so staff may want to check that when guests leave. It ruined my sleep. the sink was plugged up in the bathroom.