No tienen wi fi gratuito, si quieres internet lo tienes que pagar.No esta cerca de la playa, si quieres ir te llevan unos autobuses del hotel que van cada hora y para llegar hasta la playa te dan una vuelta muy pesada.
comodo, limpio y tranquilo. El desayuno excelente. No esta pegado a la playa.
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Cleanliness of the hotel.Very helpful staff team. The location.
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Near the airport , local shops and restaurants and a good place to relax. None
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
Nice hotel, good food, nice location...the beach was dirty and needs to be clean with a group of people every day, the hotel should really employ few full time people to do the job of cleaning the beach from all the dirt that gets whashed up on the shore!
Please write at least 15 words
Staff were fantastic, always friendly and smiling. Fantastic location for our family in the gorgeous Sanur. Beautiful pools and good kids club
Staff were very good and polite.
beautifully maintained garden, easy access to beach, good spa, friendly staff I had booked an additional night (after previously booking 4 nights) via booking.com, however, when I checked in, the hotel had no knowledge of this extension of my stay. That was confusing since booking.com had already confirmed my reservation. The hotel eventually booked me another night, but in a more expensive room.
The friendliness of the staff.Breakfast was very good.
Our young girls (7 and 8 years) enjoyed the pool....as there seemed to be plenty of other kids to meet. The pathway along upper edge of the beach was great for running (exercise), while the beach itself was not. The hotel needs a facelift. It seemed a bit threadbare in places....
We enjoyed the proximity to the beach, the huge garden and the set-up of the rooms in individual houses in the local style. The rooms and especially the bathrooms need to get a good clean and small repairs should be undertaken.
Very relaxing, very polite staff. Rooms/bathrooms could be a bit cleaner .Not enough etertainment in the evenings.
peaceful atmosphere and staff hospitality, and of course the beach. Breakfast was not included in the rate which was a bit surprising and extra charge for breakfast relatively expensive!
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
location and atmoshpere No king size bed avaialble although already put my preference.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.