The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
Nothing really Smelt musty, sheets had stains, bathroom sink was leaking, were supposed to have poolside room and we got far end from pool with people sitting on deck chairs right outside our sliding door so no privacy, overpriced and breakfast was a let down
Lo que mas me ha gustado del hotel ha sido la cama, y el servicio. la relaccion calida pues aunque he estado muy bien, me di cuenta que por lo que pague, era caro. aun asi estoy contento.
Hotel con encanto en el modelo de habitaciones, con un personal extraordinariamente amable y pendiente de los huéspedes,siendo destacable su buena ubicación respecto de la playa y zonas de compras
La amabilidad de su personal y su situacion El desayuno es manifiestamente mejorable