la situación el servicio de comedor , no pudimos cenar ninguna noche , aunque el restaurante estaba vacio no nos daban de cenar , ya que habia que reservar mesa en conserjeria , en españa esto nunca nos ha pasado.
Situación y servicio Típico hotel con fama que no se esmera en tener las habitaciones conforme a sus tarifas
Las duchas no tiene duchas
Se trata realmente de un Gran Hotel, con unas magnificas instalaciones y personal muy preparado La decoración de las habitaciones se ha quedado algo anticuada
Excelente ubicación y trato estupendo del personal las habitaciones son muy buenas. El centro de fitness desmerece y le falta una piscina cubierta dado el clima de la zona. Los deayunos son muy caros
Good clean room There was no air-conditioning & the staff spoke very little in english
Good location at a reasonable price
Wonderful central location, within 5 minute walk from the main shopping area, and 10 minutes from the beach. Friendly staff and spacious family room.
Situation idéale et personnel vraiment agréable, plus une piscine très appréciable pour se détendre : simplement parfait.
Very central, comfortable hotel with car parking
The hotel was basic but friendly and accomodating. The room was clean and a good size with a walk-in shower as opposed to a bath. (Which I prefer) No private parking and this can mean expensive street parking on a meter or a considerable walk to find a free space on busy days. They had WIFI but charged 5€ for 45min. The bed was a standard double as opposed to king size. No visible staff after 11pm.
Well designed comfortable room. Central location in Deauville. Nice small pool. Modern ambience, so not a lot of character. Comfortable.
balcony of room, pool, location no space for clothes! room needed a dresser; needed a lamp by the area of large leather chairs; some balconies had no chairs, but we requested two chairs and a table, and they provided them.
Good basic accomodation, value for money Breakfast was a little dissapointing
ntorno, edificio Faltaron productos dl ba#o, las habitaciones son peque#as,necesitan alguna reforma.
El personal fue muy amable, nos trataron estupendamente. Tanto las habitaciones como el desayuno fueron muy buenos.
El edificio del hotel es muy bonito y la ubicación también es buena Necesita un remozado
Comodidad, limpieza, atención No
El desayuno es excesivamente caro (30 euros por persona) y es un buffet muy pobre en el que el zumo de naranja es de bote y los huevos, bacon y salchichas parecen del día anterior. Una vergüenza para un hotel 5 estrellas.
Personal encantador. Vistas preciosas. Servicio gratuito de taxi entre los hoteles de la cadena. Hotel muy bonito. Mobiliario muy viejo y feo. Habitaciones frías. Baños terroríficos. Ascensores microscópicos.
El hotel no decepciona a viajeros acostumbrados a hoteles de alto standing. Desayuno suficiente, recepción rápida, habitación de generosas dimensiones y preparada para largas estancias. Hotel sin sorpresas. Buena relación calidad/precio. Deficiente servicio de ayuda con las maletas y recomendaciones sobre lugares donde poder ir a cenar o comer. Carta de canales demasiado corta para un hotel de este nivel.
La ubicacion del hotel. Muy caro el desayuno y restaurante.Seria bueno que instalacen bide en los baños.
The owner and staff were excellent. They made you very welcome and nothing was too much trouble.
Madame Jean, is more like a hostess than the proprietor of the hotel. She is extremely helpful, most accommodating, and thoroughly charming! The hotel is well located and a very pleasant place with a "family" feeling. There is no elevator. However on our arrival Madame Jean insisted on taking our cases and carrying them up to the second floor herself. And when she heard me coming down the stairs with my suitcase bumping on each step, she immediately came up and brought it down for me.
Excellent location and friendly atmosphere. Pretty garden area.
the hostess was very welcoming and helpful.
great romantic rooms. Good location near the beach. Parking was a little bit tricky, but at no cost. Nice little town. Rooms are clean, well decorated and big enough. English spoken !
Nice hotel, very close to the main street in Deauville and to the beach. Very thin walls, so you can hear what is going on in neighbouring room. Unpleasant smell in room coused by wrong working sewage system.
the staff were very friendly and helpful
Ok for one day stay. shortage of hotel staff.
I liked the hotel alot. I went for Omaha beach but it was too far away (entirely my fault obviously). Good place though
Es un hotel confortable, muy bien situado, con facilidad de aparcamiento en la zona, ideal para pasear por en centro de la ciudad, ir de compras, etc. Desayuno muy correcto Nada. Todo perfecto
Las fotografias de la web, no corresponden en absoluto. En general, hotel muy flojo
There was no toilet in the room
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
Good location, friendly staff The smell in the badroom
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
No se fijan mucho en los detalles en una de las habitaciones que reservamos no habia cortinas , nos llamaron a la habitación para arreglar la TV.
El hotel resultó tranquilo y limpio. Bien situado, cerca de la estación de tren y no muy lejos de la playa. Aunque no tiene que ver con el hotel realmente, pero ¡atención a algunos taxistas de Deauville! A la llegada, uno nos cobró 9 euros por lo que después resultó ser un recorrido de 300-400 metros (de la estación de tren al hotel)
las habitaciones y la hubicacion el personal no habla bien el ingles y menos el Español, tras una suculenta propina por gestionarme una reserva en un restaurante la recepcionista me asegura que esta hecha, llegamos al local y nos dicen que nadie a llamado del hotel para reservar, al volver y preguntarla que ha pasado me dice que se le ha olvidado y se da la vuelta y se va, alucinante.
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
Service good. Reception friendly and helpful. Hairdryer did not work
Locality to town very good, setting was excellent.
Reasonably close location to the magnificent shores of Normandy
Clean and basic, decent for the price
Delightful town/village and the setting of the hotel was excellent. No
room very small and walls thin heard everything next door!
La tranquilidad Las habitaciones en un edificio separado del buffet del desayuno y había que salir al exterior por la mañana temprano, recorrerse 200m con frio y niebla, para desayunar
El personal muy amable. Acceso a tenis, golf, piscina. Muy agradable.
llegamos de noche y estaba muy mal señalizado, dimos muchas vueltas hasta encontrarlo, y la entrada, sin señalizar y sin iluminar. Muy dificil de encontrar para los turistas. Ademas está a las afueras de Douville.
Muy bien situado, se llega andando a la playa, a los restaurantes, a las tiendas. El apartamento tenia cocina completa con microondas, nevera, lavavajillas. Se podia aparcar gratis en las calles cercanas. El dormitorio no tiene ventana. El apartamento huele a fumadores anteriores, nos dieron un spray para eliminar el olor. Hay que dejar todo limpio antes de salir (incluso papeleras vacias) y sabanas y toallas dobladas. Aunque en la reserva pone "2 dormitorios" en realidad es 1 dormitorio y un salon (con 2 camas... y ventanal), lo que en frances se llama un "2 pieces".
Su limpieza y comodidad.
The breakfast was excellent (price 9 Euros) This is not a hotel, it's a motel. In other words, the bedroom door and window gives direct access to the "garden" or the parking lot. We booked a triple room for 3 adults but received a small twin room. After complaining we were told that there was a third small bed that had to be retrieved from under the other two beds. The room was not large enough to hold 3 beds so the third bed blocked the whole room. The twin beds were based on clean comforter but the third bed had an old blanket and was far from attractive to spend a night in. The amenities and towels were only provisioned for 2 persons. We also booked an additional double room and the bathroom wall was sticky and dirty.
Very friendly staff and relaxed atmosphere. Good food served in the restaurant.
Location, restuarant, staff friendly and helpful, rooms good and well appointed and parking free. easy access and close to Honfleur centre No bar so after a long drive had to wait to gey abeer with my meal
The position. A little run down.
We visited Honfleur and it was easy to come there and park in the city. We only slept and had breakfast. That was excellent. no
Close to my appointment venue
beautiful location and very peaceful, value for money limited choice of menu
Friendly helpful staff. On site restaurant.
Nothing Room size awful,not much bigger than a prison cell and three beds packed into it.Breakfast area too confined and for 6,50 euros for cheese-marmalade and bread a rip off,but hence I suppose you get what you pay for.
Courteous and helpfull staff. Standard of breakfast was not very high.
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
Simple but nice Nothing
location, price, staff, quietness. size of the bath, would prefer good shower
warm ,friendly and welcoming,
the staff was very friendly and the breakfast was excellent for that price
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
Nada generosos con los jabones y shampoos. Permiten perros pero no en la zona de bar y desayunador.
Localizacion del hotel y rapidez en el servicio No
Room quite small and smelt of smoke (despite requesting a non-smoking room). Breakfast overpriced at 9 euros.
we have stopped here now 3 times over a 10 year period we were wowed on every occassion, just superb NONE
Excellent food, excellent staff. Our room with lounge area quiet with lovely outlook. Would have been nice to have a shower as well as bath.
The hotel was quiet and pleasantly situated, convenient for Honfleur...It had no personality but was on the whole a pleasant place to stay. The furnishings and decor in the bedrooms would benefit from modernization and the stairs and halways need better lighting
This was an overnight stop on our way to Northern Brittany. As such it was an excellent choice with a good restaurant and friendly, helpful staff. It is impossible to answer the "classification" question above but there was nothing we didn't like about this hotel.
Beautifully appointed hotel. Lovely decor and service excellent. Not able to have a bath as the bath plug did not work. In the hotel bar the spirits were greatly overpriced, particularly brandy.
Indoor pool We were not told restaurant has to be booked in advance, which meant that we had to eat out, two of our three nights at the hotel!
The room. No porter to help woth baggage
Location, position, ambience, service Absolutely nothing - couldn't fault the service, accommodation or the food
location staff rather unhelpful almost rude
Overall high quality for a 3 star. Restaurant choice too limited.
Very roomy and clean and lovely Bathroom Nothing to dislike
The room was nice, large and comfortable. The hotel is situated in calm place. The parking area is large. Wi-fi free of charge. You have to understand that for all activities, restaurants, beach you will go to Deauville or to Honfleur. It's better to have a car or pay to taxi 25-30 Euro in one side.
The room was good and the hotel was clean and nicely decorated The staff were not helpful, nor could they book us into the restaurant or treatments in the Spa despite booking a superior room for 2 nights.