Our say was great and the staff was amazing and helpful. It was nice that the hotel was connected to the convention center so we didn't have to worry about driving and parking. The only i really have to complain about is even though the room was clean and nice the bathroom need to be clean just a bit more. The shower curtain was growing mold andi found hairs in the tub.
Lots of things to do and a very nice place. Enjoyed my stay.
The bed was extremely comfortable and there were many pillows. Very nice and responsive staff. Complimentary Yoga mat on request. The room design was cold and dark (no overhead light, and the lamps had fluorescent bulbs), the bathtub creaks when you stand on it to shower, and the carpet had little white hairs on it, but they did clean it well when I complained. The pool room is dank, outdated, and uninviting, the picture online makes it look much better than it is. We did not want to use it at all and that feature was part of why I chose the hotel.
La cama es muy cómoda. Personal de recepción y el servicio profesional. Limpieza: Parece que no les importa. Tome los consejos. Sin esfuerzo en la limpieza de la habitación.
Me encantó el agua embotellada premium y el café en nuestra habitación. También tenía una cama muy cómoda y agradable personal que era muy servicial cuando les preguntamos sobre diferentes zonas para visitar.
Great location Substandard service due to understaffing. Dirty sheet not changed, had to wait to be seated for breakfast because all tables were dirty. If you have 3 events going on downtown one weekend you need ample staff. Beautiful facility.
Good location. Close to everything. Getting woke up at 7:00 am from the laundry guy coming to wrong room. Then the cleaning lady just walking into our room without knocking and we had the do not disrupt sign on.
Placed a breakfast order, when it didn't come at the time I called and they said it would be a few minutes 20 minutes later still no breakfast. Finally told them to cancel the order which they did (no charge).
Room and view was amazing. Staff was really friendly. Location was perfect for access to downtown and attractions. Prices at hotel lounge were rediculously high.
The staff was the best part of the whole place. Overall a beautiful place definitely worth going back to and you were treated like you are the only one that matters. The beds are super comfortable and the bathrooms are a nice slice of home. The bar and room service are a touch overpriced but the service itself is great, the staff makes up for the price I suppose.
Muy limpio, el personal era genial! El baño no era propicia para 2 mujeres. Ambos espejos estaban en el baño. Necesita un extra de espejo en la habitación principal
La ubicación es conveniente para todos los sitios en el centro de Columbus. Muy limpio y con un personal muy amable. Excelentes comodidades. El restaurante es muy eficiente y la comida es muy razonable. Ojalá la piscina estuviera abierta para nadar.
La comodidad de las camas, la habitación y el desayuno del executive lounge. La calidad del desayuno Hilton, no merece el precio que se paga. Tuvimos problemas con la factura, quisieron cobrarnos más dinero del acordado al reservar. Quería una habitación King con bañera y me dijeron que ninguna habitación King del hotel disponía de bañera, lo cual me asombra.
The room was clean and the bed was comfortable. It was close to the football stadium and fairly priced. The bathroom was a bit cramped.
The short drive to the hospital and its super close to restaurants, grocers, and a gas station. We always check for bedbugs when we stay anywhere,my boyfriend lifted up the mattress and found the cap to a needle, the lady at the front desk moved us down a room when we told her which was really nice just hope there wasn't a needle in the room under the bed or something.
Price is right, newer facilities. Friendly staff. Not the cleanest; piles of dirt around the bed and hair in the sheets
The updated look of the rooms, modern, convenient location Room service never came to change the towels during my 3 day stay
I loved the location. It was not very far from what places we wanted to visit. The hardwood floors were beautiful. Some areas by the bed were not very clean.
Manager.....Rigid check in time.......sometimes towels/soap/kleenex weren't replaced day to day.
Great location to arena district downtown.Only $10 to park, which beats the higher prices at hotels nearby.Room was large and clean. Great deal for 2 star hotel. Breakfast was pretty below avg even for continental. Only a few muffins, bagels and toast.
The location and the staff Thr room's restroon it looked old and there was bad smell
What I liked the most at Red Roof Inn downtown was the staff I came in contact with. Shamika, Shey, Andrew, JJ. See you all next time I stay at Red Rood Inn downtown.
The front desk staff were amazing! Consistently. Friendly, helpful, attentive & generous.
Breakfast left alot to be desired cold coffee and nowhere to sit
Location and room itself.
Location Worst pillows I've ever had in a hotel.....THE WORST! I would recommend the hotel because if it's location, but bring your own pillows
The employees especially the woman security guard and 3rd shift front desk person treated me like a shady criminal or something.. Accused me of not being g a guest and extremly rude
This guest did not leave comments about this hotel.
Location Very dirty and smelly with a history of bed bugs I learned later. I booked two nights but stayed none - checked out after returning from dinner and drove home.
the breakfast lacked a lot. Not like the other hotels offer.