Across the street from the Children's Museum, walking distance to the Aquarium, close to restaurants and shops. Great views from the rooms. Good breakfast. Friendly staff. The pool heater broke the day we arrived. My children were most excited about swimming! They allowed us to swim in their sister hotel down the street which was very nice. It could not be helped but it was disappointing not being able to use the pool in our own hotel.
Just about everything The bar and pool close way to early.
Location to downtown was great Staff complained to each other in front of guests, room was small and even though it was a corner room, it only had 1 window. Only 2 elevators for 15 floors and its shared by the staff (no freight elevators) so wait times were bad. Check-in time was 3pm but room was not ready until 3:45pm. Overall it was "ok" but not what I expect from a DoubleTree.
Staff and cleanliness were above average! The fact I could hear everything happening in the hallway including to kids playing some game at 7:30 am on a Sunday and one guest continually knocking on another guests door while saying housekeeping at least 20 times in two morning.
Great location within walking distance of good food, the aquarium and some shops. Extremely clean, room even smelled new. I would definitely stay here again. Nothing, we liked everything.
Great clean place to stay. Everything was new and the staff was very friendly and nice. I was not informed that valet parking was the only option at this hotel. It is expensive (14 bucks a night).
Arrived avlittle late free soup and salad bar available friendly staff safe parking
nothing I don't even know where to start this place is simply a train wreck. To start my card was charged double and I was promised it would be fixed, it still hasn't. The heat didn't work the water in the shower wouldn't get cold it was only scorching hot.....!!
location, free parking breakfast was fair. only two high chairs in dining room - could be more kid friendly. room was not ready on time.
Staff was awesome, food was great! Very clean! I had to leave to soon!
The location was perfect. Walking distance of the aquarium, restaurants, and bars. There was a little renovation going on so from time to time a heard a little drilling.
The friendly staff. The fact that they charged me for parking in THEIR parking lot.
There was a lot of places you walk to
Great location, plenty of food choices within walking distance.
The staff and location were excellent. No pool or fitness center as advertised; they were under construction/renovation
Rooms were very clean, staff was friendly, and the location was within walking distance to many of Chatanooga's best attractions. Great experience. Nothing
The staff was incredible! Tony and Neill at the front desk, as well as Marvin in the food service area, went above and beyond to make me feel welcome and take care of any needs! I didn't have time this trip to enjoy downtown, but the location is perfect for enjoying all Chattanooga has to offer!
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